2/10 糟糕
Ka Yan
2018 年 3 月 1 日
不满意：员工和服务
No WiFi No backup No response
We are super disappointed for this staying, as our apartment room 1312 in Zest apartment, doesn’t have WiFi connection, we tried to contact with them because they told they have 24/7 service, but it seems this is a lie, because we called once time, they said they would follow up but obviously, there is none, and we called them again and no one answer the call as I expected! even we have sent email to required them for helping, and just nobody concern. Even though we only stayed for one night, but I guess we still deserve a proper answer or an apologize for the inconvenient caused. We believe there is not modem in this apartment for WiFi because we looked everywhere, just no machine! So if you know you will arrange in this apartment, be aware! As I need WiFi for my work during my stay, and I am not very happy about their ingorance.
If you choose for the location, somehow it’s not a bad choice, but the the service is disaster in my opinion!
Ka Yan
2018 年 2 月入住 1 晚