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Crowne Plaza Auckland, an IHG Hotel

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1 bedroom, Egyptian cotton sheets, minibar, in-room safe
1 bedroom, Egyptian cotton sheets, minibar, in-room safe
1 bedroom, Egyptian cotton sheets, minibar, in-room safe
1 bedroom, Egyptian cotton sheets, minibar, in-room safe

Overview of Crowne Plaza Auckland, an IHG Hotel

Crowne Plaza Auckland, an IHG Hotel

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
128 Albert St, Auckland, 1030

Explore the area

  • Popular LocationSky Tower3 min walk
  • Popular LocationAuckland Ferry Terminal14 min walk
  • Popular LocationViaduct Harbour16 min walk
  • AirportAuckland (AKL-Auckland Intl.)28 min drive

Room options

About this area

Auckland

Crowne Plaza Auckland, an IHG Hotel is located in Auckland Central Business District, a neighborhood in Auckland, and is in the entertainment district and near a train station. Queens Wharf and Auckland Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and High Street. New Zealand Maritime Museum and Kelly Tarlton's Underwater World are also worth visiting. Spend some time exploring the area's activities, including golfing and outlet shopping. Guests love the hotel's central location.

What's nearby

  • Queen Street Shopping District - 2 min walk
  • Sky Tower - 3 min walk
  • SkyCity Casino - 3 min walk
  • Auckland Ferry Terminal - 14 min walk
  • Viaduct Harbour - 16 min walk

Getting around

  • Auckland Britomart Station - 14 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • Tonys Lord Nelson Restaurant - 2 min walk
  • Orbit 360° Dining - 3 min walk
  • The Sugar Club - 3 min walk
  • Father Ted's - 3 min walk
  • Remedy Coffee - 3 min walk

About this property

Crowne Plaza Auckland, an IHG Hotel

4-star eco-friendly hotel in the heart of Auckland Central Business District
Dry cleaning/laundry services, a bar, and a 24-hour gym are just a few of the amenities provided at Crowne Plaza Auckland, an IHG Hotel. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Aria Restaurant and Bar, the onsite restaurant. In addition to a 24-hour business center and babysitting, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a gift shop
  • Smoke-free premises, a front desk safe, and a porter/bellhop
  • ATM/banking services, express check-out, and a 24-hour front desk
  • Guest reviews give top marks for the central location
Room features
All 352 rooms boast comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Czech, Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available

Safety measures

Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 38 for adults and NZD 19 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Aria Restaurant and Bar

Things to do

  • 24-hour fitness center
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (10118 square feet of space)
  • Meeting rooms - 10

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: NZD 38 for adults and NZD 19 for children (approximately)
  • Self parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 65.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel

Frequently asked questions

Is Crowne Plaza Auckland, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Auckland, an IHG Hotel?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Auckland, an IHG Hotel on Oct 9, 2022 start from $120.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Auckland, an IHG Hotel?

Self parking is available for NZD 30 per day.

What time is check-in at Crowne Plaza Auckland, an IHG Hotel?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Crowne Plaza Auckland, an IHG Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (amount may vary, subject to availability).

Where is Crowne Plaza Auckland, an IHG Hotel located?

Located in Auckland Central Business District, this eco-friendly hotel is steps from Sky Tower, SkyCity Casino, and The Civic. Queen Street Shopping District and Aotea Centre are also within 5 minutes. Auckland Britomart Station is 14 minutes by foot.

Can I cancel my reservation for free at Crowne Plaza Auckland, an IHG Hotel and receive a full refund?

Yes, Crowne Plaza Auckland, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Auckland, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 587 out of 1000 reviews
5 - Excellent 59%
Rating 4 - Good. 339 out of 1000 reviews
4 - Good 34%
Rating 3 - Okay. 53 out of 1000 reviews
3 - Okay 5%
Rating 2 - Poor. 15 out of 1000 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 1000 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Ben
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location perfect, well priced
Stayed 2 nights in Sep 2022

5/5 Excellent

Rasli, Auckland
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cleanliness, location & free wifi service. would love to return back with longer stay
Stayed 1 night in Sep 2022

5/5 Excellent

Maria
Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, lovely comfy rooms, and well priced
Stayed 1 night in Sep 2022

4/5 Good

concepcion
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the bathroom without exhaust, the toilet flush needs to be flushed twice
Stayed 12 nights in Aug 2022

5/5 Excellent

Sophie
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big room space
Stayed 1 night in Jul 2022

5/5 Excellent

Eileen Joyce
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Jul 2022

4/5 Good

David
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice and close to places in town. Staff were nice
Stayed 1 night in Jul 2022

5/5 Excellent

Katie
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One bit of feedback is that their were 4 guests in one room and only 2 sundries provided although this was quickly rectified with great service.
Stayed 1 night in Jul 2022

5/5 Excellent

Donna
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, food was awesome. Room was lovely. Thank you 😊
Stayed 1 night in Jul 2022

4/5 Good

Andrew
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great to have the crown plaza back in normal service. Tricky getting into the site due to construction on Albert street.
Stayed 1 night in Jul 2022