Renaissance Austin Hotel

4.0 star property
Hotel with 2 restaurants, a short walk to Arboretum at Great Hills Mall

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Renaissance Austin Hotel

Lobby
2 restaurants, breakfast, lunch, dinner served; American cuisine
Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Meeting facility

Reviews

8.8

Excellent

Popular amenities

  • Housekeeping
    HousekeepingHousekeeping
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Parking available
    Parking availableParking available
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry

Most relevant reviews

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About the neighborhood

Map
9721 Arboretum Blvd, Austin, TX, 78759

What's nearby

  • Arboretum at Great Hills Mall - 4 min walk
  • Q2 Stadium - 5 min drive
  • Domain Northside - 5 min drive
  • St. David's North Austin Medical Center - 6 min drive
  • Apple Inc. - 7 min drive

Getting around

  • Kramer Station - 8 min drive
  • Austin Station - 30 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • ‪Chick-Fil-A - ‬17 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪The Cheesecake Factory - ‬6 min walk

About this property

Renaissance Austin Hotel

Hotel located in Arboretum
Near Arboretum at Great Hills Mall, Renaissance Austin Hotel provides a grocery/convenience store, a terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool
  • Limo/town car service, self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a 24-hour front desk
  • 24 meeting rooms, a porter/bellhop, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 492 rooms boast comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 42-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (USD 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Austin Bites
  • Knotty Deck and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24 meeting rooms
  • 24-hour business center
  • Conference center (73,628 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink (27 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 1.150 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 20.00 per night
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal outdoor pool opens in April
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin Hotel Renaissance
Austin Renaissance
Austin Renaissance Hotel
Hotel Renaissance Austin
Renaissance Austin
Renaissance Austin Hotel
Renaissance Hotel Austin
Renaissance Austin Hotel Hotel
Renaissance Austin Hotel Austin
Renaissance Austin Hotel Hotel Austin

Frequently asked questions

Does Renaissance Austin Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access starts at 6:00 AM.

How much does it cost to stay at Renaissance Austin Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Renaissance Austin Hotel on Jul 28, 2024 start from $140.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Renaissance Austin Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 50.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Renaissance Austin Hotel?

Self parking is available for USD 20.00 per night.

What time is check-in at Renaissance Austin Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Renaissance Austin Hotel?

Check-out is at 11 AM. Late check-out is available for a 50% fee (subject to availability).

Where is Renaissance Austin Hotel located?

Located in Arboretum, this hotel is 0.2 mi (0.3 km) from Arboretum at Great Hills Mall and within 3 mi (5 km) of Domain Northside and Q2 Stadium. J. J. Pickle Research Campus is 2.9 mi (4.7 km) away.

Renaissance Austin Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1001 reviews" "
Rating 8 - Good. 208 out of 1001 reviews" "
Rating 6 - Okay. 82 out of 1001 reviews" "
Rating 4 - Poor. 42 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time.
Stayed 1 night in Jul 2024

10/10 Excellent

Noriko

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very quiet and safe, plus everything is very close. Good to have a dog too, so many parks in the neighborhood. I like the smart TV to connect to my Netflix account easily. Friendly hotel employees, give them 5 stars!
Stayed 1 night in Jul 2024

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 1 night in May 2024

10/10 Excellent

Tamara, Humble

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Eva

Stayed 1 night in Jul 2024

6/10 Okay

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
pools were too small and only 3-4 ft deep; outdooor pool was dirty, there were used napkins floating at the botttom, I guess from adults drinking/eating close to it; room reserved and paid for was not available!! we were given a different room with less beds which was very inconvinient to accomodate our teenagers in; we paid for our own parking and there's no valet available, which is surprising for a 4 star hotel; Breakfast not included. Overall the apperance of hotel is pretty.
Stayed 1 night in Jul 2024

10/10 Excellent

Crystal

Stayed 1 night in Jun 2024

10/10 Excellent

Orophenia

Stayed 4 nights in Jun 2024

10/10 Excellent

Caroline

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and I loved the shopping around the area.
Stayed 1 night in Jun 2024

10/10 Excellent

Laura Jo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying at this property----the staff is always helpful, the rooms are nice, it is convenient to shopping and to my family and their events.
Stayed 1 night in May 2024

10/10 Excellent

Anamelissa

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena experiencia en todo
Stayed 1 night in Apr 2024

10/10 Excellent

Nicolas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at the Renaissance the last two years for our anniversary. It’s always an excellent stay!
Stayed 3 nights in May 2024

10/10 Excellent

Svetomir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bed and pillow. Very clean No breakfast included, people at the conference starving, when the large group of 100 people books for a conference having no breakfast included and no option for lunch for more than 50 attendees, only 30 min for lunch break and only unhealthy snacks available at the store, guests tend to hecome hangry. Also, understaffed at the restaurant and waiting really long time for a meal or a check.
Stayed 3 nights in May 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Poor service in restaurants. Understaffed. Had to eat and drink elsewhere
Stayed 3 nights in May 2024

8/10 Good

Luzadriana

Liked: Cleanliness, property conditions & facilities
Air conditioning in my room was not working properly.
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in Mar 2024

2/10 Terrible

Central Texas

Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

seongjin

Stayed 2 nights in May 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Josette, Manor

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby stinks like molds, the room also stinksc no bag for the laundry And then we eat breakfast in there restaurant name Knotty’s and the sausage is still bloody. So I ask again and the lady gave me 3 sausages and still uncooked. If I will have to choose between Waffle House and the Knotty’s I will eat at the Waffle House. We paid $43 for breakfast and end up in the bathroom. Just nasty!!! I would rate this hotel 2 stars!
Stayed 1 night in May 2024

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here multiple times, and each time it’s the same amazing experience.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Nazia

Stayed 3 nights in Apr 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0