Turkish bath, body treatments, hot stone massages, prenatal massages
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Reviews of Melia Ria Hotel & Spa

4 out of 5
Melia Ria Hotel & Spa
Cais da Fonte Nova, Lote 5, Aveiro

Reviews

8.6

Excellent

Rating 10 - Excellent. 249 out of 509 reviews" "
Rating 8 - Good. 190 out of 509 reviews" "
Rating 6 - Okay. 44 out of 509 reviews" "
Rating 4 - Poor. 19 out of 509 reviews" "
Rating 2 - Terrible. 7 out of 509 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, and thank you for an early check in. Easy to walk into town from here.
Stayed 1 night in Mar 2024
Response from Guest Manager on Mar 30, 2024
Dear Guest,Thank you for your kind words about our hotel. It is with great pleasure that we received your comment and we note that the hotel's location allowed us to enjoy the city of Aveiro at its best.The maximum satisfaction of our guests is the main objective and what encourages us to work daily with the greatest possible dedication.Best Regards,

10/10 Excellent

Debra, Vernon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel directly on the canal. The staff is amazing. Couples massage was wonderful. We were treated like royalty after a bad experience in Porto in the Portus Cale Hotel. Highly recommend this hotel, it was exceptional!
Stayed 1 night in Mar 2024
Response from Guest Manager on Mar 29, 2024
Dear Guest,Many thanks for your kind comments and positive feedback. We're happy to hear you enjoyed your recent stay with us and that our services and facilities met with your expectations. We hope to welcome you back sometime in the near future and thank you for your preference.Kind Regards and Best Wishes,

10/10 Excellent

Kenneth, Lafayette

Great location for interacting with the city, birdwatching at the salt fields, and collaborating with the university. The rooms are hot at night Note that the windows open to let in cool air.
Stayed 3 nights in Jan 2024
Response from Guest Manager on Jan 26, 2024
Dear Guest,We would like to express our gratitude for selecting our hotel. Thank you for your suggestions, which will be taken into maximum consideration.Your comments are very important as they help us to review and improve our services.In the meantime, if we can be of any further assistance, please do not hesitate to contact us.Looking forward to seeing you at our hotel or at another Meliã International Hotel.Best Regards,

8/10 Good

T

Stayed 1 night in Jan 2024
Response from Guest Manager on Feb 28, 2024
Dear Guest,Thank you for having taken the time to rate us concerning your recent stay at Meliã Ria Hotel and Spa.We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliá Hotels International.We remain at your disposal for any further queries.Best Regards,

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Manager on Feb 8, 2024
Dear Guest,Thank you for having taken the time to rate us concerning your recent stay at Meliã Ria Hotel and Spa.We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliã Hotels International.We remain at your disposal for any further queries.Best Regards,

10/10 Excellent

Inge Elli

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is outstanding ! The location is perfect and the service is impeccable. All the staff is super friendly, the room was great and the breakfast delicious and plenty. I highly recommended this hotel.
Stayed 1 night in Dec 2023
Response from Guest Manager on Dec 26, 2023
Dear Miss Inge Elli,Many thanks for your kind comments and positive feedback. We're happy to hear you enjoyed your recent stay with us and that our services and facilities met with your expectations. We hope to welcome you back sometime in the near future and thank you for your preference.Kind Regards and Best Wishes,

8/10 Good

Grace

Stayed 1 night in Dec 2023
Response from Guest Manager on Dec 26, 2023
Dear Client,Thank you for having taken the time to rate us concerning your recent stay at Meliã Ria Hotel & Spa. We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliã Hotels International. We remain at your disposal for any further queries.Best Regards,

10/10 Excellent

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, highly recommend!
The location was great, very walkable to shops and restaurants. We appreciate the covered parking which was very secure. The room was clean, spacious and comfortable. The bed was very comfortable and extra pillows were available. There was plenty of closet and storage space. We appreciated having coffee/tea available in the room with the kettle. The bathroom was clean with a very nice shower and good size countertop for storing toiletries. One of the best things was the restaurant and bar in the hotel. We enjoyed a light meal at the bar the night of our arrival; friendly service and excellent food. The breakfast buffet was terrific, great food quality and selection. The full english breakfast was a special treat that we don't get to enjoy very often. Food items were fresh, replenished regularly and staff kept tables clean between guests. Staff members were friendly, polite and helpful.
Stayed 1 night in Nov 2023
Response from Guest Manager on Nov 15, 2023
Dear Guest,Thank you very much for your kind comments about our staff and Hotel.We are most pleased to know you enjoyed your stay with us.We look forward to your next stay at our Hotel or any other hotel of Meliã Hotels International.Kind Regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Manager on Oct 26, 2023
Dear Guest,Thank you for having taken the time to rate us concerning your recent stay at Meliã Ria Hotel and Spa. We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliã Hotels International. We remain at your disposal for any further queries.Best Regards,

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Manager on Oct 18, 2023
Dear Guest,Thank you for having taken the time to rate us concerning your recent stay at Meliã Ria Hotel and Spa.We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliã Hotels International.We remain at your disposal for any further queries.Best Regards,

4/10 Poor

Preston

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The charging ports don’t work and when called they did nothing about it.
Stayed 1 night in Oct 2023
Response from Guest Manager on Oct 11, 2023
Dear Guest, Thank you very much for choosing Meliã Ria Hotel & Spa for your stay in Aveiro. Your evaluation and comments are very important for us, as they help us improve the quality of our services.We would like to apologize for not having provided the best hotel stay ever - we are sure that this was an isolated situation and will not be repeated on future visits.Our compromise is the maximum satisfaction of our guests and the quality and excellence on our services. Hoping to see you again soon at our Hotel, Best Regards,

8/10 Good

Biana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and nice hotel. the breakfast is good, but all the dishes that should be hot are absolutely cold.
Stayed 4 nights in Oct 2023
Response from Guest Manager on Oct 11, 2023
Dear Guest, Thank you very much for choosing Meliã Ria Hotel & Spa for your stay in Aveiro. Your evaluation and comments are very important for us, as they help us improve the quality of our services.We would like to apologize for not having provided the best hotel stay ever - we are sure that this was an isolated situation and will not be repeated on future visits.Our compromise is the maximum satisfaction of our guests and the quality and excellence on our services. Hoping to see you again soon at our Hotel, Best Regards,

10/10 Excellent

Mauro, Rovellasca

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found everything as expected.
Stayed 1 night in Sep 2023
Response from Melia Ria on Sep 29, 2023
Good Afternoon, Thank you for having taken the time to rate us concerning your recent stay at Meliá Ria Hotel and Spa. We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliá Hotels International. We remain at your disposal for any further queries.Best regardsGuest Manager

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean. The free breakfast was awesome. The staff was very friendly. Convenient to shopping and restaurants.
Stayed 1 night in Sep 2023
Response from Melia Ria on Sep 29, 2023
Good Afternoon, Thank you for having taken the time to rate us concerning your recent stay at Meliá Ria Hotel and Spa. We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliá Hotels International. We remain at your disposal for any further queries.Best regardsGuest Manager

10/10 Excellent

Manuel D.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat , convenient, and simple check in/out
Stayed 2 nights in Sep 2023
Response from Guest Manager on Sep 13, 2023
Dear Guest,Thank you very much for your kind comments about our staff and Hotel.We are most pleased to know you enjoyed your stay with Us.Looking forward to your next stay at our Hotel or any other hotel of Meliã Hotels International.Kind Regards,

10/10 Excellent

José

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because we were a big group, we had access to sauna, massages, and turkish bath. We loved it
Stayed 2 nights in Sep 2023
Response from Guest Manager on Sep 13, 2023
Dear Guest,Many thanks for your kind comments and positive feedback. We're happy to hear you enjoyed your recent stay with us and that our services and facilities met with your expectations. We hope to welcome you back sometime in the near future and thank you for your preference.Kind regards and Best Wishes,

8/10 Good

Gilbert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, and property conditions were excellent. My only complaint is that expectations should be set when booking. Great pics of the pool were shown, but they don't tell you the pool must be reserved for you to use it. We were a large party and found it disappointing. Second, let us know water is only free in the room the first day. If I would have known, I would purchase water for the room. We woke up in the middle of the night extremely thirsty, with no water.
Stayed 2 nights in Sep 2023
Response from Guest Manager on Nov 10, 2023
Dear Guest,We would like to express our gratitude for selecting our hotel. Thank you for your suggestions, which will be taken into maximum consideration.Your comments are very important as they help us to review and improve our services.In the meantime, if we can be of any further assistance, please do not hesitate to contact us.Looking forward to seeing you at our hotel or at another Meliã International Hotels.Best Regards,

8/10 Good

Manuel

Stayed 2 nights in Sep 2023
Response from Melia Ria on Sep 29, 2023
Estimado Hóspede,Agradecemos a sua avaliação, que nos ajudarão a continuar a prestar um serviço de qualidade e excelência.Esperamos recebê-lo de novo, em breve, no Meliá Ria Hotel & Spa ou em qualquer outro hotel da cadeia Melia Hotels Internacional.Melhores CumprimentosGuest manager

6/10 Okay

EDWARD

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but here are the quirks: 1. Has a pool but it is considered part of a spa package and has to be rented by the hour. This should be clearly advertised on Expedia.
Stayed 3 nights in Sep 2023
Response from Guest Manager on Sep 7, 2023
Dear Guest,Many thanks for your kind comments and positive feedback. We're happy to hear you enjoyed your recent stay with us. We would like to inform you that we have available a large number of special programs and promotions that include both the breakfast and the access to our Wellness Centre/Health Club.We hope to welcome you back sometime in the near future and thank you for your preference.Kind regards and Best Wishes

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very comfortable, clean and close to city center. Great breakfast and the concierge are nice and very helpful with everything.
Stayed 2 nights in Aug 2023
Response from Guest Manager on Aug 21, 2023
Dear Guest,Thank you very much for your kind comments about our staff and Hotel.We are most pleased to know you enjoyed your stay with us.Looking forward to your next stay at our Hotel or any other hotel of Meliã Hotels International.Kind Regards,

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Easy excess to everything, great place.
Stayed 2 nights in Aug 2023
Response from Guest Manager on Aug 7, 2023
Dear Guest,Many thanks for your kind comments and positive feedback.We're happy to hear you enjoyed your recent stay with us and that our services and facilities met with your expectations. We hope to welcome you back sometime in the near future and thank you for your preference.Best Regards,

10/10 Excellent

Marco

Stayed 1 night in Aug 2023
Response from Guest Manager on Aug 28, 2023
Boa Tarde Estimado Cliente,Muito obrigado por ter tirado um bocado do seu tempo para nos deixar uma avaliação.Aguardamos a sua visita muito em breve de modo a poder proporcionar-lhe novamente uma experiência inesquecível!Atentamente,

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at the Melia. The only thing I would suggest is to advertise that the access to the pool isn’t free (12€/pers).
Stayed 2 nights in Jul 2023
Response from Melia Ria on Jul 24, 2023
Good Afternoon, ,Thank you for having taken the time to rate us concerning your recent stay at Meliá Ria Hotel and Spa. We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliá Hotels International. We remain at your disposal for any further queries.Best regardsGuest ManagerMelia Ria - Hotel & Spa

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to walk into town. Staff was very friendly and knowledgeable.
Stayed 1 night in Jun 2023
Response from Melia Ria on Jun 30, 2023
Thank you for having taken the time to rate us concerning your recent stay at Meliá Ria Hotel and Spa. We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliá Hotels International. We remain at your disposal for any further queries.Best regardsGuest ManagerMelia Ria - Hotel & Spa

6/10 Okay

Shahar

Stayed 2 nights in May 2023
Response from Melia Ria on May 16, 2023
Estimado Hóspede,Agradecemos a sua avaliação, que nos ajudarão a continuar a prestar um serviço de qualidade e excelência.Esperamos recebê-lo de novo, em breve, no Meliá Ria Hotel & Spa ou em qualquer outro hotel da cadeia Melia Hotels Internacional.Melhores Cumprimentos,Guest manager

10/10 Excellent

Theresa

Stayed 1 night in May 2023
Response from Melia Ria on May 16, 2023
Estimado Hóspede,Agradecemos a sua avaliação, que nos ajudarão a continuar a prestar um serviço de qualidade e excelência.Esperamos recebê-lo de novo, em breve, no Meliá Ria Hotel & Spa ou em qualquer outro hotel da cadeia Melia Hotels Internacional.Melhores Cumprimentos,Guest manager

8/10 Good

eduardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in May 2023
Response from Melia Ria on May 16, 2023
Good morningThank you for having taken the time to rate us concerning your recent stay at Meliá Ria Hotel and Spa. We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliá Hotels International. We remain at your disposal for any further queries.Best regardsguest manager

10/10 Excellent

Marko

Stayed 1 night in Apr 2023
Response from Melia Ria on May 16, 2023
Estimado Hóspede,Agradecemos a sua avaliação, que nos ajudarão a continuar a prestar um serviço de qualidade e excelência.Esperamos recebê-lo de novo, em breve, no Meliá Ria Hotel & Spa ou em qualquer outro hotel da cadeia Melia Hotels Internacional.Melhores Cumprimentos,Guest manager

10/10 Excellent

Maria de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Guest Manager on Nov 10, 2023
Dear Guest,Thank you for having taken the time to rate us concerning your recent stay at Meliã Ria Hotel & Spa. We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliã Hotels International. We remain at your disposal for any further queries.Best Regards,

10/10 Excellent

Jawid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location
Everything was good, but I had to pay for using the gym and swimming pool. This was not mentioned at the time of booking and I was assuming that you should be able to use the gym, like any other hotel.
Stayed 4 nights in Jan 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Our stay was very short but the whole family will remember it for a long time. Great location, comfortable, warm, cozy place to stay during winter and friendly staff. The room was clean, with a tasty breakfast buffet, and we had a room-service dinner. It was good and they gave us freebies, the 'Portuguese Ovos Moles pastries'-'Aveiro soft eggs' for dessert.
Stayed 2 nights in Dec 2022
Response from Melia Ria on Jan 30, 2023
Many thanks for your kind comments and positive feedback We're happy to hear you enjoyed your recent stay with us and that our services and facilities met with your expectations. We hope to welcome you back sometime in the near future and thank you for your preference.Kind regards and Best WishesGuest manager

6/10 Okay

Carlos

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2022
Response from Melia Ria on Jan 30, 2023
Estimado Hóspede,Agradecemos a sua avaliação, que nos ajudarão a continuar a prestar um serviço de qualidade e excelência.Esperamos recebê-lo de novo, em breve, no Meliá Ria Hotel & Spa ou em qualquer outro hotel da cadeia Melia Hotels Internacional.Melhores Cumprimentos,Guest Manager

2/10 Terrible

REGINA

Stayed 1 night in Nov 2022

2/10 Terrible

DANIEL

Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Stayed 1 night in Sep 2022
Response from Melia Ria on Sep 18, 2022
Dear Guest,Thank you for having taken the time to rate us concerning your recent stay at Meliá Ria Hotel and Spa. We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliá Hotels International. We remain at your disposal for any further queries.Best regardsGuest ManagerMelia Ria - Hotel & Spa

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melia always impresses. Stayed in the one in Aveiro and now the one in Braga. Both beautiful. Food was also the best we’ve ever had in a hotel. Melia is my go to now in Portugal.
Stayed 3 nights in Aug 2022
Response from Melia Ria on Sep 2, 2022
Dear Guest,Thank you for having taken the time to share your comments with us concerning your recent stay at Meliá Ria Hotel and Spa. We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliá Hotels International. We remain at your disposal for any further queries.Best regardsGuest ManagerMelia Ria

10/10 Excellent

Nitzan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and modern, stuff is great
Stayed 1 night in Aug 2022
Response from Melia Ria on Sep 2, 2022
Dear Guest,Thank you very much for your kind comments about our staff and Hotel.We are most pleased to know you enjoyed your stay with Us.We look forward to your next stay at our Hotel or any other hotel of Meliá Hotels International.Kind Regards,Guest ManagerMelia Ria

10/10 Excellent

Kirstin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 2 nights in Aug 2022
Response from Melia Ria on Aug 22, 2022
Dear Guest,Thank you for having taken the time to share your comments with us concerning your recent stay at Meliá Ria Hotel and Spa. We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliá Hotels International. We remain at your disposal for any further queries.Best regardsGuest ManagerMelia Ria

10/10 Excellent

JUAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and easy to walk.
Stayed 2 nights in Jul 2022
Response from Melia Ria on Aug 11, 2022
Good Afternoon Thank you for having taken the time to rate us concerning your recent stay at Meliá Ria Hotel and Spa. We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliá Hotels International. We remain at your disposal for any further queries. Best regards Guest Manager Melia Ria - Hotel & Spa

6/10 Okay

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
€32 for a swim i!!!!!
Stay was good, room comfortable for 3 and good breakfast choice. Conveniently located with short walk to centre but annoying that the pool charges were €32 for a family swim. Don’t need the spa benefits but paid swimming is excessive.
Stayed 2 nights in Jul 2022
Response from Melia Ria on Aug 11, 2022
Muito Boa tarde, Antes de mais, gostaríamos de lhe agradecer a sua preferência pelo Meliã Ria Hotel & Spa. A sua avaliação e comentários são muito importantes para melhorar a qualidade dos nossos serviços. Gostaríamos de lhe pedir as nossas sinceras desculpas por não termos proporcionado a sua melhor estadia de sempre. O nosso compromisso é a máxima satisfação dos nossos hóspedes, qualidade e excelência nos nossos serviços. Esperamos recebê-lo de novo, em breve, no Meliá Ria Hotel & Spa ou em qualquer outro hotel da cadeia Melia Hotels Internacional. Melhores Cumprimentos Guest Manager Meliá Ria - Hotel & Spa

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Melia Ria on Aug 11, 2022
Muito Boa tarde, Agradecemos a escolha pelo o nosso hotel e agradecemos a sua avaliação, que nos ajudarão a continuar a prestar um serviço de qualidade e excelência. Esperamos recebê-la de novo, em breve, no Meliá Ria Hotel & Spa ou em qualquer outro hotel da cadeia Melia Hotels Internacional. Melhores Cumprimentos Guest Manager Meliá Ria - Hotel & Spa

10/10 Excellent

Renee, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and while the hotel is not in the Center of the main attractions, it is a fairly short walk, about 10 min.
Stayed 2 nights in Apr 2022

6/10 Okay

John

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good location - 10 mins walk to the bars etc
Did what it said on the tin, was clean and tidy without being knock out. You need flip flops and a swimming hat to use the pool, which we didn’t have which was a shame (hats you can but there).
Stayed 2 nights in Feb 2022
Response from Melia Ria on Aug 11, 2022
Muito Boa tarde, Antes de mais, gostaríamos de lhe agradecer a sua preferência pelo Meliã Ria Hotel & Spa. A sua avaliação e comentários são muito importantes para melhorar a qualidade dos nossos serviços. Gostaríamos de lhe pedir as nossas sinceras desculpas por não termos proporcionado a sua melhor estadia de sempre. O nosso compromisso é a máxima satisfação dos nossos hóspedes, qualidade e excelência nos nossos serviços. Esperamos recebê-lo de novo, em breve, no Meliá Ria Hotel & Spa ou em qualquer outro hotel da cadeia Melia Hotels Internacional. Melhores Cumprimentos Guest ManagerMeliá Ria - Hotel & Spa

6/10 Okay

Camila

Liked: Room comfort
Disliked: Cleanliness, staff & service
Unexpected
The smell of the bathroom is horrible and we feel in old hotel. Time of restaurant isn’t friendly.
Stayed 1 night in Dec 2021
Response from Melia Ria on Aug 11, 2022
Muito Boa tarde, Antes de mais, gostaríamos de lhe agradecer a sua preferência pelo Meliã Ria Hotel & Spa. A sua avaliação e comentários são muito importantes para melhorar a qualidade dos nossos serviços. Gostaríamos de lhe pedir as nossas sinceras desculpas por não termos proporcionado a sua melhor estadia de sempre. O nosso compromisso é a máxima satisfação dos nossos hóspedes, qualidade e excelência nos nossos serviços. Esperamos recebê-lo de novo, em breve, no Meliá Ria Hotel & Spa ou em qualquer outro hotel da cadeia Melia Hotels Internacional. Melhores Cumprimentos Guest Manager Meliá Ria - Hotel & Spa

6/10 Okay

Lidija

Disliked: Room comfort
Nothing to write home about, functional, business
Location is close to the shopping center and Old town with numerous restaurants etc. It is more a hotel for a conference or business stays rather then us travelers as couple on exploration trip. I was not very impressed by the paid Spa and pool area. I have never experienced it before and i am a well traveled person. We came to the pool area to check out if it was worth paying 10EUR each for 1 hour in the pool. The decision was definitely No. Nothing special or worth the money. We stayed in hotels in Braga and Coimbra on the same trip, and their lovely pools were included in the price. Other thing i was not impressed is the levels of noise. You might need a good earplugs. Granted it is not a hotels fault, that weekend was some sort of Military exhibition event just across the canal and they kept playing same song/tune on the loop all days. Very load, it continued after 10 pm at which point i rang the reception to ask how long the venue and noise will continue. The person who answered my call just simply answered she cant hear anything and she doesn't know. Poor customer service experience. Parking in garage again is extra. All in all it just felt they are going to squeeze as much money from you as they can. Breakfast was very similar to other hotels in Portugal so presume its pretty usual breakfast they serve. I terribly missed more vegetables, pickles, smoked fish but thats my personal taste.
Stayed 3 nights in Oct 2021
Response from Melia Ria on Aug 11, 2022
Estimado Hóspede, Antes de mais, gostaríamos de lhe agradecer a sua preferência pelo Meliã Ria Hotel & Spa. A sua avaliação e comentários são muito importantes para melhorar a qualidade dos nossos serviços. Gostaríamos de lhe pedir as nossas sinceras desculpas por não termos proporcionado a sua melhor estadia de sempre. O nosso compromisso é a máxima satisfação dos nossos hóspedes, qualidade e excelência nos nossos serviços. Esperamos recebê-lo de novo, em breve, no Meliá Ria Hotel & Spa ou em qualquer outro hotel da cadeia Melia Hotels Internacional.

8/10 Good

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021
Response from Melia Ria on Aug 11, 2022
Good Afternoon Thank you for having taken the time to rate us concerning your recent stay at Meliá Ria Hotel and Spa. We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliá Hotels International. We remain at your disposal for any further queries. Best regards Guest Manager Melia Ria - Hotel & Spa

8/10 Good

Carolina, Miami Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ubication is perfect
Stayed 2 nights in Sep 2021
Response from Melia Ria on Aug 11, 2022
Good Morning Thank you for having taken the time to rate us concerning your recent stay at Meliá Ria Hotel and Spa. We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliá Hotels International. We remain at your disposal for any further queries. Best regards Guest Manager Melia Ria - Hotel & Spa

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Melia Ria on Aug 11, 2022
Muito bom dia, Exma. Sra. Agradecemos a escolha pelo o nosso hotel e agradecemos a sua avaliação, que nos ajudarão a continuar a prestar um serviço de qualidade e excelência. Esperamos recebê-la de novo, em breve, no Meliá Ria Hotel & Spa ou em qualquer outro hotel da cadeia Melia Hotels Internacional. Melhores Cumprimentos Guest Manager Meliá Ria - Hotel & Spa

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved being on the canal and having the canal view. Great location in the heart of Aveiro
Stayed 1 night in Jul 2021
Response from Melia Ria on Aug 11, 2022
Good Morning Thank you for having taken the time to rate us concerning your recent stay at Meliá Ria Hotel and Spa. We highly appreciate your feedback and we are looking forward to your next stay at our Hotel or any other hotel of Meliá Hotels International. We remain at your disposal for any further queries. Best regards Guest Manager Melia Ria - Hotel & Spa

6/10 Okay

DIOGO

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
4 estrelas baratas
Deram-me um quarto com duas camas de solteiro em vez duma cama apesar de estar sozinho. Sei que isto é normal, mas tendo em conta que o hotel não estava cheio, podiam ter tido mais atenção. O ginásio e a piscina não estavam incluídos no preço, os posters no elevador a promover os serviços de spa parece que foram imprimidos já a algum tempo e tinham umas fitas nas portas a dizer que os quartos tinham sido limpos o que quando retiradas deixavam marca na porta. Conclusão: para um hotel de 4 estrelas parecem muito “baratos”
Stayed 1 night in Dec 2020
Response from Melia Ria on Aug 11, 2022
Muito Boa tarde, Agradecemos a escolha pelo o nosso hotel e agradecemos a sua avaliação e comentarios, que nos ajudarão a continuar a prestar um serviço de qualidade e excelência. Esperamos recebê-la de novo, em breve, no Meliá Ria Hotel & Spa ou em qualquer outro hotel da cadeia Melia Hotels Internacional. Melhores Cumprimentos Guest Manager Meliá Ria - Hotel & Spa