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Reviews of Best Western Plus Hotel Ostertor

4 out of 5
Best Western Plus Hotel Ostertor
Osterstr. 52-54, Bad Salzuflen

Reviews

9.2

Wonderful

Rating 10 - Excellent. 105 out of 179 reviews" "
Rating 8 - Good. 60 out of 179 reviews" "
Rating 6 - Okay. 14 out of 179 reviews" "
Rating 4 - Poor. 0 out of 179 reviews" "
Rating 2 - Terrible. 0 out of 179 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clive

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel to stay in
Stayed 1 night in Jan 2024

10/10 Excellent

Robert, San Francisco

Stayed 1 night in Jul 2023

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Fine hotel , clean and tidy with traditional German food
Stayed 1 night in May 2023

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel. Plenty of restaurants near by. Only complaint the WiFi is very hit and miss, when it works it's excellent but when it drops off nothing
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with ample parking . Nice pub / restaurant under the hotel
Stayed 1 night in Aug 2021

10/10 Excellent

Cheryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff in the crisis! They handled everything well and were very attentive!
Stayed 1 night in May 2020
Response from Frank Baus on Jun 6, 2020
Dear guest, thank you for your positiv rating. We do our best in times of Corona virus! Stay healthy, kind regards Frank Baus Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Kirubakaran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Stayed 1 night in Aug 2019
Response from Nicole on Sep 12, 2019
Lieber Gast, vielen Dank für Ihr Feedback. Wir sind sehr erfreut, dass es Ihnen bei uns rundum gut gefallen hat. Wir wünschen Ihnen alles Gute und bis zum nächsten Mal in Bad Salzuflen. Mit Besten Grüßen Frank Baus Direktor Best Western Plus Hotel Ostertor

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel in the centre of the town. Very nice quality accommodation with very friendly staff. We had breakfast each day which was very nice and plentiful. The bed was very comfy and the room was very modern. I will stay again, well done the staff.
Stayed 3 nights in Aug 2019
Response from Nicole on Sep 10, 2019
Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Frank Baus Direktor Best Western Plus Hotel Ostertor

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019
Response from Nicole on Sep 12, 2019
Lieber Jörg, vielen Dank für Ihr Feedback. Wir sind sehr erfreut, dass es Ihnen bei uns rundum gut gefallen hat. Wir wünschen Ihnen alles Gute und bis zum nächsten Mal in Bad Salzuflen. Mit Besten Grüßen Frank Baus Direktor Best Western Plus Hotel Ostertor

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed here one night and we weren’t disappointed. The restaurant had fantastic food for reasonable price. And the bakery next door was also very yummy. Didn’t need hotel breakfast with a gem like that next door.
Stayed 1 night in Jul 2018
Response from Nicole on Sep 20, 2018
Lieber Gast, herzlichen Dank für Ihre positive und ausführliche Bewertung. Wir freuen uns, dass wir Ihnen einen schönen und erholsamen Aufenthalt in unserem Hotel bereitet haben. Auf ein baldiges Wiedersehen. BESTe Grüße Frank Baus Direktor Best Western Plus Hotel Ostertor

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice. The only negative was that the wi-fi was very spotty and difficult to log in and say logged in.
Stayed 2 nights in Jun 2018
Response from Marketing on Jun 27, 2018
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +49 5222 983 88 0. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Frank Baus Direktor Best Western Plus Hotel Ostertor

8/10 Good

Hinrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in town
Quality throughout. Even the garage is nice to be in. Everything you touch feels good.
Stayed 2 nights in May 2018
Response from Marketing on Jun 25, 2018
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +49 5222 983 88 0. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Frank Baus Direktor Best Western Plus Hotel Ostertor

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fully functional for any business trip or a break...
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facility with a great restaurant "HB" next door.
Stayed 2 nights in Jul 2017
Dear guest, thank you very much for your kind rating! We are glad you were happy with our service and that you enjoyed your stay in our house. We hope that we will be able to welcome you again quite soon. Best regards Frank Baus Direktor Best Western Plus Hotel Ostertor

10/10 Excellent

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotels we stayed in. Very contemporary, comfortable room. Service outstanding at the reception and in dining room also . Wish we could have stayed a day longer to see the town also .
Stayed 1 night in Jun 2017
Dear Ilse, thank you very much for your kind rating! We are glad you were happy with our service and that you enjoyed your stay in our house. We hope that we will be able to welcome you again quite soon. Best regards Frank Baus Direktor Best Western Plus Hotel Ostertor

10/10 Excellent

Atul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atul nice and cool place
It was nice AND cool place to stay
Dear Atul, thanks for the great review. We are pleased that you enjoyed yor stay and that you had a pleasant stay with us See you soon. Best regards Frank Baus Director Best Western Plus Hotel Ostertor

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for overnight stay at the airport
Good hotel - great location from the airport. Good train links into central Cologne

10/10 Excellent

Arsamenes

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekter Aufenthalt
Stayed 2 nights in Jan 2024

6/10 Okay

Uli

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

MATTIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

Hans-Jürgen

Stayed 1 night in Jul 2023

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Neu, modern, großzügig. Ruhig, gute Aircon, Ladestation in der TG
Stayed 1 night in Jun 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immer wieder gern!!!
Schönes Hotel tolles Hofbräuhaus klasse Umgebung
Stayed 2 nights in Jun 2023

10/10 Excellent

Christoph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ich war eine Nacht da. Sehr nettes sauberes Zimmer.
Stayed 1 night in May 2023

8/10 Good

Jahn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Jacques

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon Hotel
Bon hotel, bon déjeuner personnel sympa Il y a un sauna mais pas facile d'avoir un acces du à la reservation nécessaire
Stayed 1 night in Feb 2023

8/10 Good

Jacques

Stayed 1 night in Jan 2023

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimmer im Neubau sehr modern mit Klima. Großes Bad mit schöner Regendusche. Kleiner Kühlschrank, Spülbecken und Wasserkocher.
Stayed 1 night in Sep 2022

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimmergrösse und WC/Dusche sehr gut.
Waren auf der Durchreise. Ideale Lage für Städtetrip, ruhig und komfortabel.
Stayed 2 nights in Aug 2022

10/10 Excellent

Klaus

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lüftungsanlage
Stayed 1 night in Aug 2022

10/10 Excellent

Inger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kilimaanlage
Bei 36° freute ich mich auf die Klimaanlage, die auch sofort kühlte. Was ich spät bemerkte, dass die Klimaanlage sich nach einiger Zeit selbständig ausschaltete. Irgendwann war es wieder heiß. Es dauerte etwas, bis ich das bemerkte. Sonst war der Aufenthalt einwandfrei, der Service ebenso.
Stayed 1 night in Jul 2022

10/10 Excellent

Micky

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klasse Hotel mit tollem Restaurant
Sehr gutes Hotel mit schönen Zimmer. Bequemes Boxspringbett. Sehr gutes Frühstück. Uriges Restaurant im bayrischen Style direkt im Haus. Sehr freundliches Personal und lecker Essen für jeden Geldbeutel. Wird mein Stammhotel wenn ich zur Messe in Bad Salzuflen bin
Stayed 3 nights in Jan 2022

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Excelente hotel. Muy limpio y con excelente restaurante.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
All fine
Stayed 4 nights in May 2022

10/10 Excellent

serge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Thomas

Stayed 1 night in Mar 2022

8/10 Good

Saskia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, friendly staff, nice & comfortable rooms. Great location, everything at walking distance. Parking of the hotel is small and there was no space anymore so needed to go to a public parking which is very close by.
Stayed 1 night in Dec 2021

10/10 Excellent

Emad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Alf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Jan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberkeit und Lage sind top
Stayed 1 night in Apr 2021
Response from Frank Baus, Hoteldirektor on Jun 5, 2021
Lieber Gast, danke für die tolle Bewertung! Alles Gute und bis zum nächsten Mal. BESTe Grüße