The hotel/resort is lovely. Its an old resort and the first room we had was on the third floor with no lift which was a bit much with the heat. It was nice but tired. The ground floor room they gave us after we asked to be moved as my back went whilst we were there and I could no longer do the stairs was much better. There are three different types of rooms and I’d be inclined to ask for the newer rooms which are far better. There is a big difference between the old rooms and the newer rooms in the complex which has a lift. The resort is beautiful, the grounds & gardens really are awesome. Lots of swimming pools to choose from so never busy. The staff are very attentive and cant do enough for you. Breakfast is the usual buffet spread & much of a muchness. Cappuccinos or lattes are extra and not cheap otherwise brewed coffee & tea is included but average. Eggs anyway, fruit, cereal, bread/toast, bacon, Indonesian fare is all available and included in the buffet. The resort food is quite good but as usual not as cheap. The resort is in a nice part of Sanur and the Warung Paon directly opposite the entrance to the resort has very good food & a must try. We ate there several times but stick to beer or soft drinks, their cocktails are arak cocktails and not great. Same with the resort bar, stick to actual sprits like Gin & tonic or whiskey & coke or you’ll get arak- nasty. All in all a good experience.