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Indoor Spa Tub
Down comforters, desk, laptop workspace, blackout drapes
Down comforters, desk, laptop workspace, blackout drapes
Down comforters, desk, laptop workspace, blackout drapes

Guest reviews

4.2/5 Very Good
993 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air Conditioning
Spa
Restaurant
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationBanff National Park Information Centre1 min walk
Popular LocationBanff Lake Louise Tourism Bureau1 min walk
Popular LocationCanada House Gallery5 min walk
AirportBanff, AB (YBA)7 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Standard Room, 2 Queen Beds

    4.7/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Banff

Near a train station, The Elk & Avenue Hotel is in an area with good shopping. Banff Springs Golf Club and Upper Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Cave and Basin National Historic Site. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing. Our guests love the hotel's central location.
Visit our Banff travel guide
View in a map
Popular Location

What's nearby

  • Banff National Park Information Centre - 1 min walk
  • Banff Lake Louise Tourism Bureau - 1 min walk
  • Canada House Gallery - 5 min walk
  • Central Park - 8 min walk
  • Whyte Museum of the Canadian Rockies - 9 min walk

Getting around

  • Banff Station - 6 min walk
  • Calgary Intl. Airport (YYC) - 93 min drive

Restaurants

  • Farm & Fire — 1 min walk
  • Good Earth — 1 min walk

About this property

The Elk & Avenue Hotel

3-star eco-friendly hotel, walk to Banff Lake Louise Tourism Bureau
Along with a restaurant, this smoke-free hotel has a coffee shop/café and a spa tub. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a microwave in a common area, and concierge services. All 162 rooms offer free WiFi, coffee makers, and LCD TVs with cable channels. Other amenities available to guests include down comforters, free local calls, and ceiling fans.
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with cable channels.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free nearby parking
  • Limited parking spaces
  • Parking height restrictions apply
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 10:00 PM
  • Airport shuttle at scheduled times
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–1:00 PM: CAD 14-24 for adults and CAD 10-20 for children
  • 1 restaurant and 1 coffee shop/café

Things to do

  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available at scheduled times from 6:00 AM to 10:00 PM
Fees may apply; contact the property in advance to get details
All persons entering or remaining in the Elk+Avenue Hotel must wear a mask or face covering that covers the nose, mouth, and chin as required pursuant to Town of Banff Bylaw 436.

Renovations and closures

The following facilities will be closed from July 03 2020 to August 31 2020 (dates subject to change):
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 14 and CAD 24 for adults, CAD 10 and CAD 20 for children (approximately)
  • Airport shuttle fee: CAD 69 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-out is available
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Parking height restrictions apply

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

Frequently asked questions

Can I cancel my reservation for free at The Elk & Avenue Hotel and receive a full refund?
Yes, The Elk & Avenue Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Elk & Avenue Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is The Elk & Avenue Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self parking is free at this property; nearby parking is also free.
What time is check-in at The Elk & Avenue Hotel?
Check-in is from 4 PM–2:00 AM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Check-out is at 11 AM.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CAD 69 per person, one-way, applies.
Where is this hotel located?
Situated in a national park, this eco-friendly hotel is within a 15-minute walk of Banff Lake Louise Tourism Bureau and Banff Centre for Arts and Creativity. Cave and Basin National Historic Site and Tunnel Mountain are also within 3 mi (5 km). Banff Station is 6 minutes by foot.

Guest reviews

Overall score and ratings for The Elk & Avenue Hotel

4.2
Very Good
5 - Excellent
453
4 - Good
378
3 - Okay
106
2 - Mediocre
40
1 - Poor
16
4.5
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Loved this property so much! Would like to stay here again in the near future. Really close to everything and the atmosphere is on point❤️

Stayed 1 night in Jul 2020

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Jul 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Staff were friendly. Room was nice and clean. Only thing I would say was a little annoying is the wifi wasn’t the greatest but that’s not a big deal. We went and tried the Farm and Fire restaurant on site and it was amazing. I would definitely recommend. Located in a great spot on Banff and close to all the restaurants and shops.

    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Best location for walk-ability!! Friendly staff, very clean.

    Stayed 2 nights in Jul 2020