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Featured Image
Indoor pool
Terrace/Patio
Terrace/Patio
TV

Guest reviews

4.3/5 Excellent
972 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Spa
  • Gym
  • Business Services

Map

Explore the area

Popular LocationBanff National Park Information Centre3 min drive
Popular LocationTunnel Mountain4 min drive
Popular LocationBanff Centre for Arts and Creativity6 min drive
AirportBanff, AB (YBA)10 min drive

Choose dates to view prices

  • Studio Condo

    4.7/5 guest room rating

    Room amenities

    • 425 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsStudio Condo
  • Deluxe Condo, 1 Bedroom Loft (3 Queen)

    4.7/5 guest room rating

    Room amenities

    • 645 sq ft
    • Sleeps 8
    • 3 Queen Beds and 1 Double Sofa Bed
    More detailsDeluxe Condo, 1 Bedroom Loft (3 Queen)
  • Deluxe Condo, 1 Bedroom (Loft - King, Queen)

    4.7/5 guest room rating

    Room amenities

    • 650 sq ft
    • Sleeps 6
    • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
    More detailsDeluxe Condo, 1 Bedroom (Loft - King, Queen)
  • Mountain Cabin

    4.7/5 guest room rating

    Room amenities

    • 650 sq ft
    • Sleeps 8
    • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed
    More detailsMountain Cabin
  • Superior Suite, 1 Queen and 1 King

    5/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 King Bed
    More detailsSuperior Suite, 1 Queen and 1 King
  • Superior Suite, 1 Queen and 2 Twins

    4.9/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 1 Queen Bed and 2 Twin Beds
    More detailsSuperior Suite, 1 Queen and 2 Twins
  • Standard Suite, 2 Queen Beds

    4.3/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Suite, 2 Queen Beds

About this area

Banff

Tunnel Mountain Resort is located in Banff. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Banff Gondola. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snow tubing and sledding. Our guests love the lodge's quiet location.

Visit our Banff travel guide
Map
Popular Location

What's nearby

  • Banff National Park Information Centre - 3 min drive
  • Banff Lake Louise Tourism Bureau - 3 min drive
  • Tunnel Mountain - 4 min drive
  • Banff Centre for Arts and Creativity - 6 min drive
  • Banff Springs Golf Club - 10 min drive

Getting around

  • Banff Station - 3 min drive
  • Calgary Intl. Airport (YYC) - 94 min drive

About this property

Tunnel Mountain Resort

3.5-star family-friendly lodge near Banff Centre for Arts and Creativity
Along with an indoor pool, this smoke-free lodge has a fitness center and a sauna. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include self parking, a business center, and concierge services. All 105 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Stovetops, coffee makers, and free local calls are among the other amenities available to guests.
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in September 2018.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Hand sanitizer provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking (surcharge)
  • Free area shuttle
  • Ski shuttle nearby

Things to do

  • Fitness center
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Filipino
  • French

Business services

  • Business center

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board (on request)

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night, plus a deposit of CAD 25 per night
2 per room (up to 50 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher and a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Contactless check-out is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

Can I cancel my reservation for free at Tunnel Mountain Resort and receive a full refund?
Yes, Tunnel Mountain Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Tunnel Mountain Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Tunnel Mountain Resort?
As of Jul 10, 2020, prices found for a 1-night stay for 2 adults at Tunnel Mountain Resort on Jul 12, 2020 start from $153, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this lodge have a pool?
Yes, this property has an indoor pool.
Is this lodge pet-friendly?
Yes, this lodge allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a deposit of CAD 25 per night and a fee of CAD 25.00 per pet, per night.
How much is parking at this lodge?
Self parking is available for a fee.
What time is check-in at this lodge?
Check-in is from 4 PM–2:00 AM.
What time is check-out at this lodge?
Check-out is at 11 AM.
Where is this lodge located?
This family-friendly Banff lodge is located in a national park, within 1 mi (2 km) of Canadian Ski Museum West, Banff Centre for Arts and Creativity, and Banff National Park Information Centre. Banff Lake Louise Tourism Bureau and Tunnel Mountain are also within 3 mi (5 km). Banff Station is 27 minutes by foot.

Guest reviews

Overall score and ratings for Tunnel Mountain Resort

4.3
Excellent
5 - Excellent
471
4 - Good
368
3 - Okay
90
2 - Mediocre
33
1 - Poor
10
4.3
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, comfortable, great location and nicely updated.

Stayed 3 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is my second stay at the Tunnel Mountain Resort. Condos were upgraded from the last time and were modern and clean. We stayed in a condo with 2 queen beds in the loft area (with bathroom) and 1 queen in closed bedroom. Sofa bed and another bathroom on main floor. Kitchen was everything we needed. Liked that the resort was not right in the townsite of Banff, just up the hill. So seemed more relaxed not to be in the middle of everything. Quick drive to townsite (couple minutes), and probably a 20-30 minute walk. Hotel was excellent service, they were not doing housekeeping due to COVID situation; however a quick call to front desk and they brought you anything you needed. Beds were comfortable. Would definitely stay again.

Stayed 2 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super friendly staff! Quiet, clean and comfortable. I will definitely be back!

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to get away with family! Cabin had a smart layout so everyone had their own space to relax and sleep. Full kitchen so could cook a meal for family, wood burning fireplace for cooler evenings and outdoor space to take in the view too. Other amenities looked great (although didn’t use) indoor pool, bbq accessible to all and close to transit. We will be back!

Stayed 2 nights in Jul 2020