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Reviews of SAMALA Hotel Bangkok

4 out of 5
SAMALA Hotel Bangkok
43 Sukhumvit Soi 15, Klongtoey Nua, Bangkok, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 86 reviews" "
Rating 8 - Good. 29 out of 86 reviews" "
Rating 6 - Okay. 4 out of 86 reviews" "
Rating 4 - Poor. 3 out of 86 reviews" "
Rating 2 - Terrible. 1 out of 86 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for 12 days and no issue at all.

8/10 Good

Tsz Leung

Liked: Cleanliness, amenities, property conditions & facilities
Front desk reception not polite
Stayed 9 nights in Apr 2024
Response from LILI on May 17, 2024
Dear Our Value Guest,orry for the inconvenience.Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful gem of a hotel tucked away off Sukhumvit, within a short walk of all of the attractions and conveniences of the Nana area. The room was comfortable, clean, and elegantly decorated. Staff was helpful and friendly. Will stay again.
Stayed 1 night in Apr 2024
Response from LILI on Apr 26, 2024
Dear Our Value guest,Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

10/10 Excellent

jaxon

Stayed 2 nights in Apr 2024
Response from LILI on May 17, 2024
Dear Our Value Guest,Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

10/10 Excellent

jaxon

Liked: Staff & service, amenities, property conditions & facilities
Very nice front desk and a stellar room!
Stayed 2 nights in Apr 2024
Response from LILI on Apr 26, 2024
Dear Our Value guest,Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

10/10 Excellent

Yaw, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SAMALA hotel is a lovely retreat in the heart of Sukhumvit. I stayed in April 2024. Arrived late at night to a welcoming concierge. Check in was a breeze, with a human touch. My room was located with a wonderful front view of the infinity pool. My room was spacious, well appointed, sparkling clean, with a very comfortable bed. The staff at SAMALA were outstanding, always eager to help with any questions, with helpful suggestions. The hotel itself feels relatively new, and the amenities reflect the newness. Fantastic, 24-hr fitness, although since I was on vacation and walking around all day, I didn't take full advantage. But it lacks no equipment, and they are all new. The breakfast buffet is a revelation. Absolutely delightful combination of east and west options across the buffet. Impressive, even in a city filled with so many options. The hotel is located conveniently in the heart of Sukhumvit, tucked a decent distance away from Sukhumvit road to provide peaceful rest, while also being close enough that I could walk to BTS within a few minutes.
Stayed 9 nights in Apr 2024
Response from LILI on Apr 26, 2024
Dear Our Value guest,Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the dining staff was outstanding, service was outstanding
Stayed 6 nights in Apr 2024
Response from LILI on May 7, 2024
Dear Our Value Guest,Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

8/10 Good

SHITIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blinking light from fire alarm sensor above the bed.
Stayed 7 nights in Apr 2024
Response from LILI on May 7, 2024
Dear Our Value Guest,we apologize for any inconvenience this has caused.Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

8/10 Good

melvin

Stayed 1 night in Apr 2024
Response from LILI on Apr 26, 2024
Dear Our Value guest,Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

10/10 Excellent

Wai Yin

Traveled with family
Liked: Amenities
Good environment and clean.
Stayed 4 nights in Mar 2024
Response from LILI on May 7, 2024
Dear Our Value Guest,Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

4/10 Poor

James

Liked: Cleanliness, amenities
Disliked: Staff & service
Hotel personnel had to keep resetting my room key. Eight different times, three of them in one day. Very inconvenient. My key worked on the elevator but would not open my room door.
Stayed 4 nights in Mar 2024
Response from LILI on Apr 26, 2024
Dear Our Value Guest,Thank you for choosing Samala Hotel Bangkok for your stay. we apologize for any inconvenience this have caused.Best regards,LILIReservation Dep

8/10 Good

Wing Yin

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from LILI on May 7, 2024
Dear Our Value Guest,Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay in Bangkok between flights. Arrived past midnight. They accommodated our late check in. Room was well appointed. Clean and spacious. Bathtub and shower with selection of toiletries which was a nice extra. Would definitely return.
Stayed 1 night in Mar 2024
Response from LILI on Apr 26, 2024
Dear Our Value Guest,Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

10/10 Excellent

Miho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large, clean and comfortable. Staff was very nice. We got a room with bathtub. I enjoyed soak in the tub every day. The roof top swimming pool was very nice. We stayed there 4 nights, travel to the different area. We decided to come back the hotel after second travel because we enjoyed the first stay so much.
Stayed 1 night in Feb 2024
Response from LILI on Apr 26, 2024
Dear Our Value Guest,Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

8/10 Good

Ghenadie

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Love the bed and the pillows
Stayed 4 nights in Feb 2024

10/10 Excellent

Miho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice room. Very spacious. Staff was nice as well.
Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

mehmet fatih

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is good, only breakfast very poor
Stayed 2 nights in Feb 2024

8/10 Good

Sam

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel. First room I checked into had two used condoms and pubic hairs above bed frame. Got moved to a new room and everything was fine after that. Not sure how you miss that but whatever. All was good.
Stayed 5 nights in Feb 2024

10/10 Excellent

vida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Perry

Liked: Cleanliness, property conditions & facilities
Beds are are hard as rocks and the front desk staff messed up my booking BIG time and had to move hotels .
Stayed 10 nights in Feb 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable.Close to lots of shops restaurants and Bar
Stayed 3 nights in Feb 2024

8/10 Good

mikel, millburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its a nice 4 star level hotel and great location but their bath room smell of strong sweage smell and its very foul.
Stayed 3 nights in Feb 2024

10/10 Excellent

Phongsak

Stayed 1 night in Jan 2024
Response from LILI on May 7, 2024
Dear Our Value Guest,Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay! Wish We Could Have Stayed Longer!.
This is a fantastic new hotel. Only opening on the 18/12/2023 and everything is perfect from the attentive staff, food, rooms, cleanliness and eye to detail. The decor is crisp and classy and the feel to the place is relaxed and friendly as well as professional; from the concierge who you meet first, ( Jane and Daewen ) are great; to Tin on the front desk and all the other staff. The cleaners are friendly and happy and we saw ongoing maintaining and care to the property throughout all of the staff; keeping standards high and guests comfortable. I even recommended some friends to book within the first hour of checking in; which they did and were so happy and grateful for the recommendation to stay at the Samala!.. Next time we are in Bangkok, this will be our go to hotel. Also a fantastic location for all your needs. 5 ***** all the way. Thankyou Samala.
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m a solo travel and this place was perfect for me. I also think it would be great for families. Easily walkable to the train station but there’s always a taxi around if you want to take that route.
Stayed 5 nights in Jan 2024

8/10 Good

Menhaa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice new property
Stayed 5 nights in Jan 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Gulraj, Jonesboro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Sont and his team are very accomodating and very professional. We are so impressed with the stay that we extended our stay for another 3 days. Highly recommended and we will visit again!! Thank you Sont!! Raj
Stayed 3 nights in Jan 2024

8/10 Good

Kerry, Mosman

Liked: Cleanliness, amenities, property conditions & facilities
Great new property with nice pool and new yet limited range of gym equipment. My only gripe with the staff was the 1000 baht I was not given back of 5th room deposit - I usually use a credit card but they were messing around so I used cash and they forgot to give it back when I checked out. I hope they will get around to giving me a credit.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sont on Jan 7, 2024
Dear Jason,Thank you for your kind review of your recent stay with us, much appreciated.We look forward to welcoming you back on your next visit to BangkokKind regards,Sont.

6/10 Okay

KYEONGNAM

Business traveler
Liked: Staff & service
객실은 냄새가 많이 나고 셔틀은 1시간에 1번 호텔룰에 손님이 맞추라는식 .회의실이 큰거한개 사진과다르나 직원들은 매우 친절함
Stayed 5 nights in May 2024

8/10 Good

Tak Hung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BTS to hotel that the walking path that is narrow.
Stayed 4 nights in May 2024

8/10 Good

mitsuyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルまでの道の歩道は少し狭くて歩きにくいですがほぼ新築のようで快適でした。
Stayed 7 nights in Feb 2024
Response from LILI on May 17, 2024
Dear Our Value Guest,Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

10/10 Excellent

Aey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in May 2024
Response from LILI on May 17, 2024
Dear Our Value Guest,Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

8/10 Good

Ronny

Liked: Cleanliness, amenities, property conditions & facilities
Very Nice hotel in a good neighbourhood close to the Skytrain
Stayed 3 nights in May 2024

8/10 Good

KYEONGNAM

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
위치는 줗았으나 수쿰빗다른 호텔 들과 다르게 셔틀을 한시간에1번 그것도4시에끝 될수있음기지마세요. 름에냉새도장난아님
Stayed 3 nights in May 2024
Response from LILI on May 17, 2024
Dear Our Value Guest,Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

8/10 Good

Kozo

Liked: Cleanliness, property conditions & facilities
駅から少し遠いが苦にはならない。少し歩けば、ショッピングも食事も十分可能。 設備は新しく綺麗。スタッフも優しい。
Stayed 3 nights in Apr 2024
Response from LILI on May 7, 2024
Dear Our Value Guest,we apologize for any inconvenience this has caused.Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

8/10 Good

Atsushi

Stayed 3 nights in Mar 2024
Response from LILI on May 7, 2024
Dear Our Value Guest,Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

8/10 Good

Leopold

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 2 nights in Mar 2024
Response from LILI on May 7, 2024
Dear Our Value Guest,Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

10/10 Excellent

Hisayoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from LILI on May 7, 2024
Dear Our Value Guest,Thank you for choosing Samala Hotel Bangkok for your stay. Best regards,LILIReservation Dept.

10/10 Excellent

Samira

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel confortable et magnifique
L hôtel est très propre confortable Belle piscine Personnel accueillant Je recommande
Stayed 1 night in Feb 2024

6/10 Okay

YUKARI

Stayed 3 nights in Feb 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Sasiphen

Liked: Cleanliness, staff & service, property conditions & facilities
ชอบตรงระเบียงสูบบุหรี่กว้างดีค่ะ
Stayed 1 night in Feb 2024

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Linda

Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are super nice, but some of them have no view at all, and the pool area is way too small. The pool is amazing, but not enough sunbeds.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
　設備がきれいで清掃も良い。部屋も広めでエアコンも良い。別館にプールとジムもある。
Stayed 7 nights in Jan 2024