“The room was clean and spacious for Israel. Staff were all extremely helpful and kind. The Israeli breakfast was something special, with fresh fruit, vegetables, salads, fish, hot entrees, and baked goods of all sorts. The self-serve cappuccino machines were appreciated. Best feature for a Jerusalem hotel was the outdoor pool - grande! and a small pool for children and a little play area. This was in addition to a large indoor swimming pool and a good indoor gym.”
“As soon as you walk through the doors you feel a sense of calm and serenity .
There is music playing and beautiful fragrance in the air in the reception area .
The room was spotlessly clean as was the bathroom .The bed and sheet so were very soft and it felt like we were sleeping on a cloud
Breakfast was lovely and plentiful and the view was spectacular
Delightful staff as well .
There is a roof top heated pool which was like entering a bath .
We then used the sauna and steam room .
We would……
“no shower gel from the first day we checked in. we had to call the reception, but they did not have the bottles refilled. And then we had to call the reception again, and they sent someone to give us some small bottles of shampoo and shower gel. The following day still no one had the shower gels bottle refilled. We had to call the reception again and then they had someone sent us a big bottle of shower gel. until the day we checked out, the original bottles of shower gel in the room were still……
“I stayed for three nights and it was really great. The clerks are friendly and nice. I ask them about the famous spots, transportation, post office et cetera, really helpful.”
“There is so much we liked. We treated ourselves to this hotel after staying in mostly 2-3* places for our trip. And the added feature of being able to light candles in the lobby for Shabbos was lovely. However we did have a couple of issues. One is that it advertises Airport Shuttle which is the main reason we booked there. It was critical to us to have this feature. We were told it has not been available since before the war!!
Secondly there were things taken from our room and security was……
