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Reviews of Jardinets Guest House

3 out of 5
Jardinets Guest House
Carrer Bruc, 84, Barcelona

Reviews

6.0
Rating 10 - Excellent. 3 out of 33 reviews" "
Rating 8 - Good. 11 out of 33 reviews" "
Rating 6 - Okay. 8 out of 33 reviews" "
Rating 4 - Poor. 5 out of 33 reviews" "
Rating 2 - Terrible. 6 out of 33 reviews" "

7.4/10

Cleanliness

6.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service
Registration and service was good.
Stayed 3 nights in Apr 2022

8/10 Good

Daniela

Traveled with partner
Liked: Cleanliness, staff & service
La ubicación es perfecta. Buena calefacción. Buen tamaño e iluminación en la habitación. Lo que no nos gustó es que la puerta del edificio y del guest house siempre está abierta. No hay presión de agua y la ducha apunta a la pared.
Stayed 4 nights in Jan 2022
Response from Hernán on Feb 8, 2022
Hola Daniela!! muchísimas gracias por tu buena puntuación!! tomamos cartas en el asunto para mejorar el cierre de la puerta del guest house. El tema de la ducha hoy mismo lo arreglamos, lamentamos no habernos enterado a tiempo para poder solucionártelo mientras estabas con nosotros. saludos cordiales y muchas gracias de nuevo!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly nice room in the heart of the city, especially considering I was attending MWC, which is one of the busiest times to book hotel rooms in Barcelona.
Stayed 4 nights in Feb 2019
Response from Jardinets Guest House on Mar 6, 2019
appreciated guest, Thank you very much for your comment and we are very happy that you have found yourself at home in our Guest House !!! See you soon!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, comfortable space.
It is a comfortable stay in a central area. Close to tourist activities, restaurants, and some local life. It doesn’t have all the amenities of a hotel, but overall satisfying.
Stayed 4 nights in Jul 2018

6/10 Okay

Kia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Noisy area.
It was in a noisy area. Great ambiance, though. Also, it was freezing inside.
Stayed 4 nights in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was bad, except the location.
The washroom sink is the size of a soup bowl, the counter is one half of a small suitcase,shower stall is dark, small, only item was provided is a bath / shampoo dispenser. There were only one 1/4 size of a suitcase table in the room, The price that we were charged were the highest of all our other stays but it was the worst !!
Stayed 2 nights in Nov 2017
Response from the team on Nov 28, 2017
Dear Anonymous, You payed for our budget room. This means that is budget: same price than a shared room, you get a private room! If you're not ready for a budget room, please don't booked it... Next time, we invite you to book our double or triple room, are quiet big and comfortable!

2/10 Terrible

yuki

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very unprofessional stuff.
When we arrived the place they have tried to Offer us shared bath room even we have booked with private bath room. The receptionist who helped us for check in was really unhelpful about this and didn’t try to take no responsibility at all. In the end we have sent the emails to the office and they gave us the key for the bathroom so it was private for us. But they should have someone more responsible and professional on receptions as they charge over €70 for a night to stay in this place and for the price they really need to improve for the service, The guest house it self is clean and in a good locations. But I wouldn’t recommend to stay in this place.
Stayed 2 nights in Sep 2017
Dear Guest, thank you for shared your experience with us. As you can see on the website, the room that you choosed is called Budget room with shared bathroom. We think that is quiet clear what the room offer. And it was exactly what you get at your arrival. Althought all this, the staff was enough nice and friendly and give you a private bathroom (that you didn't had to pay any extra for it, this extra was completely for free). We're sorry that all this was not enough for us...

2/10 Terrible

emily, hertfordshire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful awful awful hostel
We did not have one nights sleep, this hostel ruined our whole holiday and experience. The doors were like a cupboard door that constantly banged, the balcony doors were so thin all we could hear was traffic. The pillows had no support whatsoever and felt like there were a few bits of cotton wool in there, it was more comfortable without one. One day the water would not go down in the shower, we flushed the toilet and faeces, as well as toilet roll came up in to the shower where I was standing. We asked for this to be sorted, we were told that maintenance would be called but they never attended. Therefore the bathroom and room stank and we had to use a shared bathroom in a different part of the hostel, even though we had paid for a private bathroom. It was disgusting and inhabitable. There should be better standards than this. I have been back packing and stayed in many hostels but this is the worst I have experienced, and at £100 a night I think it's disgusting. Completely ruined our trip.
Stayed 3 nights in Sep 2017
Response from the team on Nov 28, 2017
Dear Emily, taking in acount that you left the Guest House without pay your stay... we have to say that you don't have anything to reclaim. About this point (to left without pay), you will received notice from our lawyer.

6/10 Okay

Verified traveler

Liked: Cleanliness
Great location, Clean.
Bare-bones guesthouse. Don't bother with the breakfast --nice café across the street. Great location near sites and metro stop.
Stayed 4 nights in Sep 2017

2/10 Terrible

spain traveler, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst experience ever!
This hotel charge 2 nights for only one night stay. No check in after 10pm. Still accept 2 nights payments even we confirmed late flight arrival. No wifi, no bathroom in the room - everything opposite to what described from Expedia booking site
Stayed 2 nights in Sep 2017

8/10 Good

Askari, Lahore, Pakistan

Liked: Cleanliness, staff & service, property conditions & facilities
Small room, Location was nice
It was good overall but bed was very small for two persons. Detached bathroom, earlier checkin staff said we have shared bathroom but on my insistence, she provided separate one but it wasn’t attached to room.
Stayed 2 nights in Sep 2017
Response from Jardinets Guest House Team on Sep 17, 2017
Dear Guest, thank you so much to share your experience with us and all Expedia users. As you say, you booked a budget room with shared bathroom, but the team had the friendly actitud and offer you a private bathroom :-) Next time you visit us, we recommend to sleep in our big and private bathroom rooms. You will enjoy them a lot! best regards,

6/10 Okay

Griselda, CA - California

Disliked: Staff & service, property conditions & facilities
No televisions inside rooms...no staff after hours in case of emergencies...great showers...cute rooms...staff turns off ac unit when room is cleaned ...you get back to a stuffy room...poor lighting in room...dont forget the European outlet...American items wont fit..
Stayed 7 nights in Aug 2017

10/10 Excellent

Sol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
위치도 최고 가격도 최고 시설도 좋아!
Stayed 1 night in Oct 2023

10/10 Excellent

Bengt

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hernan on Oct 16, 2023
Hola!! muchísimas gracias por tu excelente puntuación!!estamos muy felices de que hayas estado a gusto con nosotros y te agradecemos muchísimo el reconocimiento!! :)Te esperamos encantados cada vez que quieres!!Saludos cordiales!

6/10 Okay

Franco, Tuntenhausen

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Geteiltes Badezimmer viel zu klein. Waschbecken minimal. Kein Hacken im Zimmer um die nassen Handtücher aufzuhängen, Es war schwer das Passwort für die WLAN zu finden, da keine Rezeption. So etwas muss beim Check-in mitgeteilt werden. Lage ideal und ruhig. Nettes Personal.
Stayed 2 nights in Sep 2022

4/10 Poor

C

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Aceptable, hecho atroz por el servicio.
Demoraron más de 15 minutos en abrir, no tenían nuestro nombre en la reserva, contaban historias al respecto, en lugar de resolverlo. Tuve que contactar con Hotels.como para que con ellos resolvieran el problema. La señora que atendía parecía haciéndonos un favor. La habitación ya estaba disponible, pero nos hicieron esperar cuatro horas porque ese era su horario de checkin. No veo cómo no podían priorizar la limpieza de esa habitación para que pudiéramos dejar nuestras cosas un poco antes. Para un establecimiento que en todo lo demás es apenas aceptable, le vendría muy bien compensar con un buen servicio. Per el servicio arruina la experiencia completamente.
Stayed 1 night in May 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2022

4/10 Poor

XIOMARA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Tener cuidado por la página donde lo compras
En general el hostal está en buen estado apesar de ser un edificio antiguo, la incomodidad fué por que que se realizo por la pagina hoteles.com el cual no describieron bien las caracteristicas de la habitación , ya que habiamos solicitado una cama doble con baño privado y al llegar al lugar nos asignaron una habitación sin baño privado y sin cama doble , nos dieron dos camas sencillas las cuales fueron muy incomodas ya que viajabamos en Pareja y los colchones no son tan comodos, igualmente habia una cama que sonaba cada que te movias por tal motivo no pasamos buena noche y nuestra decision fué irnos al dia siguiente de haber llegado , ya que la habitación no habia cumplido con nuestras expectativas.
Stayed 2 nights in Oct 2019
Response from Herni on Oct 31, 2019
lo siento Xiomara tu decepción... pero como te comenté en anteriores mails que nos hemos enviado esta es la habitación que reservaste en Hoteles.com, es la habitación más económica que tenemos y tal como lo pone incluso en la descripción del nombre de la habitación "hesitación económica con baño compartido" la habitación tiene el baño compartido y camas separadas, cosa que también esta puesta en la descripción. Como te comenté anteriormente la queja debería ir en todo caso a Hoteles.com y no a nosotros si te parece que no te han vendido lo que te prometieron. Saludos cordiales y lamentamos que nos hayas puesto esta calificación tan baja a la altura de tus seguro espectativas defraudadas.

2/10 Terrible

Verified traveler

Stayed 1 night in Apr 2019
Response from Hernan on May 3, 2019
Hello!! We really do not know what could have gone so badly, but we regret that your experience with us has been unsatisfactory. best regards

8/10 Good

Susanne

Liked: Cleanliness, staff & service, room comfort
barcelona wochenendtrip
sehr gut gelegen aber sehr lärmig keine reception und eher umständlich
Stayed 2 nights in Sep 2018

2/10 Terrible

Emile

Liked: Cleanliness
Disliked: Staff & service, room comfort
Décevant à tous les niveaux
Stayed 1 night in Sep 2018

8/10 Good

Miguel Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En el portal no estaba establecido que el baño estaba fuera de la habitación y era compartido.
Stayed 2 nights in Jul 2018

6/10 Okay

ND, DE

Liked: Staff & service, property conditions & facilities
Zentrales Guesthouse
Metrostation Girona in wenigen Schritten erreichbar. Sehr zentral. Für einen Städtetrip super. Leider hellhörig und laut.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2018

8/10 Good

celine, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très accueillant , très bien situé
Très bon Hôtel, accueillant proche de tout Le seul petit problème c'est l'eau chaude de la douche qui se refroidie vite a part ça tout était parfait
Stayed 3 nights in Apr 2018

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente administración
Stayed 2 nights in Mar 2018

4/10 Poor

costa, Jurbise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La magie cachée ou le cache misère
Passé 2 nuits... Juste déçu de ne pas avoir pris l'assurance annulation. N'a de jardinet que le nom et de maison d'hôtes que... Rien du tout car c'est juste un appartement dont les chambres sont loués à la nuit avec des draps propres... Juste que pour des chambres seules minuscule, avoir des jours énormes dans les portes coupe directement le peu d'intimité possible. Toilettes dans la seule sdb de l'appartement pour les 4 chambres, pas d'accès à la terrasse en photo dans l'annonce, suspicion de fumée dans ma chambre pour un paquet de clope vide. Menace de réclamation de 200€ pour nettoyage spéciale pour cette suspicion quand la chambre à des violentes traces d'humidité, une seule fenêtre simple vitrage donnant sur le vide technique des conduites d'egoutage de tout l'immeuble, le bruit des climatisation toutes les 30 secondes comme si on perçait un mur à côté jour comme nuit... Le charme du séjour a été gâché...
Stayed 2 nights in Feb 2018

8/10 Good

Tobiasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017
Thank youuuuuu!

4/10 Poor

Galle, Bs As

Disliked: Staff & service, room comfort
UNA VERDADERA ESTAFA!!!
Lo compré como un Hotel de 3* y es de sólo 1*, además lo adquirí con baño privado y cuando llegué me dijeron que era compartido y externo a la habitación, despues de protestar solo accedieron a darme la llave del baño para no compartirlo, pero para usarlo, debía pasar por frente del lugar común de desayuno. Solicité cama doble y me dieron 2 individuales, y cuando hice el check in solicité me facilitaran utilizar al baño porque venia de varias horas de viaje, a lo cual el personal me informo que NO podía porque estaba sucio! A todos mis reclamos respondieron que reclamara a EXPEDIA que eran los responsables de informar mal
Stayed 2 nights in Sep 2017
Response from the team on Nov 28, 2017
Querida Gaelle, que parte de nuestro nombre no has entendido? Nos llamamos Jardinets Guest House, porque somos un Guest House. Tu has comprado un hotel 3 estrellas? pues no debe haber sido con nosotros, ya que nuestro nombre no permite equívocos.

8/10 Good

A, Copenhagen, Denmark

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice hotel, close to everything
The hotel lived up to our expectations. We just needed a place to sleep and get a shower without it being a hostel in which you had to share a bedroom. The location was great - close to everything without being in a noisy, party area.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It is an old flat with only one bathroom. All the guests have to share it. Our room was very small. It is clean and people are very friendly. The location is very central, near to Metro and train.
Stayed 3 nights in Aug 2017
Response from Jardinets Guest House Team on Sep 17, 2017
Dear guest, Thank you for take the time to review us! You booked our shared bathroom's room, which is only shared with one other double room. All the rest of our rooms have private bathroom, we invite you to visit us again in sleep in one of them! are quiet big and comfortable. best regards,

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
立地がいい！
タイトル通り立地はすごく良いです。ただ、チェックインカウンターを持っていないので、予めメール記載、または入り口に貼ってある電話番号に電話をし、担当者が到着するまで30分くらい待たなければいけませんでした。 それ以外は安いし清潔。(ただし風呂トイレは共用)お湯も出るしドライヤーもあるのですごしやすかったです。たぶん貴重品ボックスも無かったと思います。そう行ったことが気にならなければ良い宿だと思います。
Stayed 1 night in Aug 2017
Response from Jardinets Guest House Team on Aug 27, 2017
Dear Guest, Thank you for take the time to review us. We have on the Guest House several different rooms. We invite you to test our private bathroom's rooms, are quiet big and comfortable.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Habitación muy sencilla, pequeña sin sitio para nada. Una cama doble y dos mesitas. Ni una silla, ni mesa para escribir o dejar la computadora. Con baño exterior Estaba limpio eso sí pero sin más.
Stayed 1 night in Aug 2017
Response from Carla on Aug 22, 2017
Querido Huesped, usted reservó la habitación económica con baño compartido, que tal como el mismo nombre indica, es la más económica y sencilla que tenemos. También como el nombre indica tiene el baño compartido. Esperamos que no haya sido una sorpresa para usted que haya obtenido una habitación económica tal como reservó. Por otro lado, ha olvidado mencionar que estamos en la mejor ubicación de Barcelona, que el equipo se ha desvivido en ofrecerle toda la información de sobre Barcelona para que usted disfrute, que tenemos wifi gratis, que le hemos ofrecido una mini gui totalmente exclusiva de nuestro alojamiento gratis... Solo ha mencionado lo obvio: que usted reservó la habitación más barata con baño compartido. La próxima vez, le invitamos a probar con nuestras habitaciones más caras: tienen muchísimo espacio, baño privado, escritorio, armario y baño privado. Por muy poca diferencia de precio, podría haber disfrutado de muchas más comodidades.