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Reviews of NH Collection Barcelona Pódium

4 out of 5
NH Collection Barcelona Pódium
Bailen 4-6, Barcelona

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1000 reviews" "
Rating 8 - Good. 269 out of 1000 reviews" "
Rating 6 - Okay. 33 out of 1000 reviews" "
Rating 4 - Poor. 10 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Walter

Traveled with partner
Liked: Staff & service, property conditions & facilities
Dry nice and comfy. My only complaint is that they could not exchange dollars for euros
Stayed 4 nights in Apr 2024
Response from Guest Relations Dpt. on Apr 27, 2024
Dear Guest,Thank you very much for your feedback, you opinion is importat for us, we are going to share it with our Manager.Best Regards,

10/10 Excellent

TRACY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Guest Relations Dpt. on Apr 23, 2024
Dear guest,Thank you very much for choosing the NH Collection Podium during your visit to Barcelona and thank you for taking part of your valuable time to share your experience with us. Best Regards,

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, amenities
Bed should have been replaced. Very poor quality.
Stayed 3 nights in Apr 2024
Response from Guest Relations Dpt. on Apr 16, 2024
Dear Guest,We regret that your perception about our facilities has been disappointing. Do not hesitate to contact us directly and allow us to investigate the issue.Best Regards,

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Service was exceptional. Rooms recently renovated. Modern but still classical.
Stayed 2 nights in Apr 2024
Response from Guest Relations Dpt. on Apr 16, 2024
Dear guest,Thank you very much for choosing the NH Collection Podium during your visit to Barcelona and thank you for taking part of your valuable time to share your experience with us. We are truly delighted to know that you enjoyed your time with us and that all the aspects named made your stay even more special.Thank you again for your time and feedback about your experience and we hope to welcome you back soon!Best regards,

4/10 Poor

Amir

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front Counter staff use every opportunity to try charge you extra.
Stayed 6 nights in Apr 2024
Response from Guest Relations Dpt. on Apr 20, 2024
Dear Guest,We regret that you that you felt disappointed with the service from our hotel. We would be very grateful if you could provide us some else details about the inconvinience that you have experienced. Do not hesitate to contact us directly and allow us to investigate the issue.Best Regards,

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a quiet and convenient neighborhood!
Stayed 2 nights in Apr 2024
Response from Guest Relations Dpt. on Apr 16, 2024
Dear guest,Thank you very much for choosing the NH Collection Podium during your visit to Barcelona and for taking the time to share your feedback with us.We are glad to know that your stay with us was of your total satisfaction. We appreciate all your notes and we thank you again for you time. We will be delighted to welcome you back you soon. Kind regards,

10/10 Excellent

Bragan

Liked: Amenities, property conditions & facilities
Muy limpio y el staff muy eficaz
Stayed 1 night in Mar 2024
Response from Guest Relations Dpt. on Apr 16, 2024
Apreciado huésped,Gracias por elegir el NH Collection Pódium durante su visita a Barcelona y por tomarse el tiempo de compartir sus comentarios con nosotros.Estamos contentos de saber que su estadía con nosotros ha sido gratificante.Una vez más agradecemos su amable valoración y esperamos verlos pronto nuevamente.Saludos cordiales,

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Guest Relations Dpt. on Apr 4, 2024
Dear guest,Thank you very much for your great valuation!We hope to welcoming you back soon!Kind regards,

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here in late March. The location is perfect (near the Arc d'Triomf, and close to multiple metro stops). The staff are very friendly and helpful. The breakfast was great - lots of fresh fruit and bread and juices. The room (we had the 3-person superior room) was clean and relatively spacious for a hotel in downtown Barcelona. The immediate neighborhood was not too loud at night. Overall, a great place to stay if your goal is to get around the city easily and still have a comfortable room at night.
Stayed 6 nights in Mar 2024
Response from Guest Relations Dpt. on Apr 4, 2024
Dear guest,We are delighted to know that we have met your expectations, it is a really pleaure to know that all aspects mentioned made your stay even more special.We really appreciate all your comments and we thank you again for you time. We will be delighted to welcome you back you soon. Kind Regards,

8/10 Good

Gary Anthony, Pittsburgh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Close to Metro station.
Stayed 4 nights in Mar 2024
Response from Guest Relations Dpt. on Apr 4, 2024
Dear guest,We really appreciate your positive comment regarding your stay with us, as you mention, our team makes its best effort to make you feel happy, the privileged location near to the main attractions in Barcelona create a memorable experience.Thank you for your time. We will be delighted to welcome you back you soon. Kind regards,

10/10 Excellent

Chloe

Stayed 3 nights in Mar 2024
Response from Guest Relations Dpt. on Apr 4, 2024
Dear guest,Thank you very much for your kind valuation, we are delighted to know that you have enjoyed your stay with us.Best Regards,

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and nice safe area.
Stayed 6 nights in Mar 2024
Response from Guest Relations Dpt. on Apr 4, 2024
Dear guest,Thank you very much for choosing the NH Collection Podium during your visit to Barcelona and thank you for taking part of your valuable time to share your experience with us. We hope to welcome you back soon!Best regards,

8/10 Good

ERNESTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023
Response from Guest Relations Dpt. on Apr 4, 2024
Apreciado huésped,Gracias por su ambale valoración.Un cordial saludo,

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding personal service every time!!
Stayed 3 nights in Mar 2024
Response from Guest Relations Dpt. on Apr 4, 2024
Dear guest,We are truly delighted to know that you enjoyed your time with us and that all the aspects named made your stay even more special.Thank you again for your time and feedback about your experience and we hope to welcome you back soon!Best regards,

10/10 Excellent

Fazila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Guest Relations Dpt. on Apr 4, 2024
Dear guest,Thank you very much for you nice valuation.It has been a pleasure!Best Regards,

10/10 Excellent

Carola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay in this hotel, staff was very attentive and helped us with every request with a smile and gave us great recommendations. Thank you so much for making our trip amazing.
Stayed 3 nights in Mar 2024
Response from Guest Relations dpt. on Mar 26, 2024
Dear guest, Thank you for choosing the NH Collection Podium during your visit to Barcelona and for taking the time to share your feedback with us.We are glad you enjoyed your time with us. It is great to know that our standards of service, made your stay even more special in our city,We appreciate all your notes and we thank you again for you time. We will be delighted to welcome you back soon. Kind regards,

10/10 Excellent

Natalie, Staten Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. It was local to everything I was doing. I would stay here again.
Stayed 2 nights in Mar 2024
Response from Guest Relations dpt. on Mar 26, 2024
Dear guest, Thank you for choosing the NH Collection Podium during your visit to Barcelona and for taking the time to share your feedback with us.We are glad you enjoyed your time with us. It is great to know that hotel, made your stay even more special in our city,We appreciate all your notes and we thank you again for you time. We will be delighted to welcome you back soon. Kind regards,

2/10 Terrible

Magdalena

I made an error when booking my stay for April 2024. After i realized that instead of picking April. I picked January. When i called expedia to fix the problem. They said that because the booked date had already passed, there was nothing they could do. So i was charged over $700 for a stay that never happened. Ridiculous! For this reason, i will never book a stay in this hotel.
Stayed 3 nights in Jan 2024
Response from Guest Relations dpt. on Mar 25, 2024
Dear guest, Thank you for choosing the NH Collection Podium.We are sorry for the situation described.We are at your disposal. Kind regards,

10/10 Excellent

Neelakandha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay. Close to all places we wanted to go and see. Friendly and helpful staff. Suggestions: More vegetarian options in the menu at the restaurant. Nice to have: Microwave and Iron box in the room
Stayed 6 nights in Mar 2024
Response from Guest Relations dpt. on Mar 18, 2024
Dear guest, Thank you for choosing the NH Collection Podium during your visit to Barcelona and for taking the time to share your feedback with us.We are glad you enjoyed your time with us. It is great to know that our location and standards of service, made your stay even more special in our city!We thank you for your suggestions.We appreciate all your notes and we thank you again for you time. We will be delighted to welcome you back soon. Kind regards,

10/10 Excellent

Brian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and super friendly/helpful staff
Stayed 1 night in Mar 2024
Response from Guest Relations dpt. on Mar 11, 2024
Dear guest,Thank you for choosing the NH Collection Podium during your visit to Barcelona and for taking the time to share your feedback with us.It is a great pleasure to know that you enjoyed your stay with us and we hope to welcome you back soon.Best Regards,

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean and had all of the facilities that we needed. The staff were very helpful (the man who checked us in was fantastic, I’m sorry I cannot remember his name. He gave us tips on places to visit etc. Pau was also fantastic). The hotel is in a good central location and within walking distance of the main sites. We would recommend the stay here
Stayed 4 nights in Feb 2024
Response from Guest Relations dpt. on Feb 23, 2024
Dear guest, Thank you for choosing the NH Collection Podium during your visit to Barcelona and for taking the time to share your feedback with us.We are glad you enjoyed your time with us and we appreciate all your notes about our team.We will be delighted to welcome you back soon. Kind regards.

8/10 Good

Remo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind people at the frontdesk
Stayed 2 nights in Jan 2024
Response from Guest Relations dpt. on Feb 12, 2024
Dear guest,Thank you for choosing the NH Collection Podium during your visit to Barcelona and for taking the time to share your feedback with us.It is a great pleasure to know that you enjoyed your stay with us and we hope to welcome you back soon.Best Regards,

10/10 Excellent

Malcolm

Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jan 2024
Response from Guest Relations Dpt. on Jan 29, 2024
Dear guest,We are delighted to know that your stay was totally satisfactory, we really appreciate your feedback which motivate us to continue creating unique experiences for our guests.We hope to welcome you back soon!Best Regards,

8/10 Good

Emma, Fareham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Relations Dpt. on Jan 29, 2024
Dear guest, Thank you very much for choosing the NH Collection Podium during your visit to Barcelona and we really appreciate the effort to share your feedback with us.Kind regards,

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 4 nights in Jan 2024
Response from Guest Relations Dpt. on Jan 29, 2024
Dear guest,Thank you for choosing the NH Collection Podium during your visit to Barcelona and for taking the time to share your feedback with us.We hope to welcome you back soon!Best Regards,

10/10 Excellent

Ross

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and bed. Great shower.
Stayed 1 night in Jan 2024
Response from Guest Relations Dpt. on Jan 24, 2024
Dear Guest,Thank you very much for you kind review, it has been a pleasure.We hope to welcoming you back soon.Best Regards,

10/10 Excellent

Claire

Stayed 2 nights in Jan 2024
Response from Guest Relations dpt. on Jan 23, 2024
Dear guest,Thank you for choosing the NH Collection Podium during your visit to Barcelona and for taking the time to share your feedback with us.It is a great pleasure to know that you enjoyed your stay with us and we hope to welcome you back soon.Best Regards,

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Guest Relations Dpt. on Jan 21, 2024
Dear guest,Thank you for choosing the NH Collection Podium during your visit to Barcelona and your kind assessment. Best Regards,

10/10 Excellent

Jacquelin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Relations dpt. on Jan 16, 2024
Dear guest,Thank you for choosing the NH Collection Podium during your visit to Barcelona and for taking the time to share your feedback with us.It is a great pleasure to know that you enjoyed your stay with us and we hope to welcome you back soon.Best Regards,

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024
Response from Guest Relations dpt. on Jan 15, 2024
Dear guest,Thank you for choosing the NH Collection Podium during your visit to Barcelona and for taking the time to share your feedback with us.It is a great pleasure to know that you enjoyed your stay with us and we hope to welcome you back soon.Best Regards,

10/10 Excellent

Randa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and cute in the middle of the city center.
Such a wonderful hotel walking distance from the Triomph. Super clean, new, and quiet. Lobby was so beautifully decorated for Christmas. Attention to detail was everywhere.
Stayed 1 night in Jan 2024
Response from Guest Relations Dpt. on Jan 8, 2024
Dear guest,Thank you very much for choosing the NH Collection Podium during your visit to Barcelona and thank you for taking part of your valuable time to share your experience with us. We are truly delighted to know that you enjoyed your time with us and that all the aspects named made your stay even more special.Thank you again for your time and feedback about your experience and we hope to welcome you back soon!Best regards,

4/10 Poor

Joyce

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Nuestro cuarto tenía el sistema de calefacción dañado, la calidad del aire dentro del cuarto era horrible. Era muy bonito el hotel y el staff fue muy amable.
Stayed 4 nights in Jan 2024
Response from Guest Relations dpt. on Jan 8, 2024
Apreciado Huésped,Lamentamos que su experiencia no haya sido del todo confortable, nos hubiera gustado saber sobre los inconvenientes el mismo día para brindarle la mejor solución y mejorar su estadía.Igualmente quedamos a su entera disposición para cualquier cosa que pueda necesitar.Un cordial saludo.

10/10 Excellent

Kevin A.

Stayed 8 nights in Dec 2023
Response from Guest Relations Dpt. on Jan 8, 2024
Dear guest,Thank you very much for your amazing valuation, we are very grateful.Best Regards,

10/10 Excellent

Atikah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
From the moment we checked in, the staff was super friendly and gave us a rundown of the city and restaurant suggestions. Our room's heater was a little finicky but other than that, the location was ideal, the staff was helpful, and the rooms were spacious. We even got free daily drinks for each day that we turned down cleaning services.
Stayed 3 nights in Dec 2023
Response from Guest Relations Dpt. on Jan 8, 2024
Dear guest, Thank you very much for choosing the NH Collection Podium during your visit to Barcelona and we really appreciate the effort to share your feedback with us.It is a great pleasure to know that you enjoyed your stay in our hotel, as you mentioned our strategic location allows our guests to reach easily to the most important city attractions, we are also glad to know that our team has met your expectations and you enjoyed our facilities which are designed to provide you with a pleasant experience.Once again thank you for your notes and we will be delighted to welcome back for another wonderful stay.Warm regards,

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Relations Dpt. on Jan 8, 2024
Apreciado huésped,Muchas gracias por su excelente valoración.Deseamos verlo pronto nuevamente.Reciba un cálido saludo del NH Collection Barcelona Podium.

10/10 Excellent

Xiaoyi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very nice experience here and I would highly recommend it to you!
Response from Guest Relations dpt. on Feb 12, 2024
Dear guest,Thank you for choosing the NH Collection Podium during your visit to Barcelona and for taking the time to share your feedback with us.It is a great pleasure to know that you enjoyed your stay with us and we hope to welcome you back soon.Best Regards,

10/10 Excellent

DINH, San Jose

Stayed 7 nights in Dec 2023
Response from Guest Relations dpt. on Dec 28, 2023
Dear guest,Thank you for choosing the NH Collection Podium during your visit to Barcelona and for taking the time to share your feedback with us.It is a great pleasure to know that you enjoyed your stay with us and we hope to welcome you back soon.Best Regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Guest Relations dpt. on Dec 28, 2023
Dear guest,Thank you for choosing the NH Collection Podium during your visit to Barcelona and for taking the time to share your feedback with us.It is a great pleasure to know that you enjoyed your stay with us and we hope to welcome you back soon.Best Regards,

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Central location, comfortable
Friendly staff, clean and comfortable room, spacious, good shower. Only complaint was that our coffee machine didn’t work. Also, our room had stairs, which didn’t bother us, but for someone with mobility issues it would be a problem. Location is an easy 10-minute walk to Plaza Catalunya.
Stayed 1 night in Dec 2023
Response from Guest Relations Dpt. on Dec 23, 2023
Dear guest,Thank you very much for your kind review, we really apreciatte your feedback and we are inmensely greatfully.Best Regards,

8/10 Good

Teresita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient and close to the bus station and walking distance to shops
Stayed 3 nights in Dec 2023
Response from Guest Relations Dpt. on Dec 23, 2023
Dear guest,Thank you very much for your kind feedback, we really apreciatte with you kind words.Best Regards,

10/10 Excellent

Leigh Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a good location. Staff were friendly and helpful. Hotel was clean, bed was comfortable, shower had good pressure. Hotel was dog friendly and provided a bed, bowls and treats for our dog. Would highly recommend.
Stayed 3 nights in Dec 2023
Response from Guest Relations Dpt. on Dec 23, 2023
Dear guest,Thank you very much for choosing Nh Collection Podium, it has been a pleasure and we are very happy to know it.Best Regards,

4/10 Poor

Nick

Traveled with group
Disliked: Room comfort
No loyalty
I have previously stayed at several NH hotels and been impressed. I booked this hotel for myself and friends. I was given a 1st floor room and my friends 5th floor. They had slippers and dressing gowns, I didn’t. They received a platter of sweet treats, I didn’t. For reference NH, I was the repeat customer and the reason we were staying with you. You overlooked a repeat customer to your brand and have lost my loyalty, not that you’ll give any notice. The room you put me in was plagued with road noise. Please don’t blame a city centre location - better glazing would sort this.
Stayed 1 night in Dec 2023
Response from Guest Relations Dpt. on Dec 23, 2023
Dear guest,First of all, I would like to express my sincerest apologies for not having met to your expectations. Nevertheless, only to clarify the facts, according to your reservation there is not other reservation linked to yours and any request about adjoing rooms, therefore, we did not know that you were coming with a friend, in order to allocate the rooms as close as posible. On the other hand we do not know exactly who is your friend, that is why I can not give you a response about the culinary detail. Thank you very much for your feedback.Sincerely,

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Guest Relations Dpt. on Dec 20, 2023
Dear guest,Thank you very much for your kind review.Best regards,

8/10 Good

Katherina

Stayed 3 nights in Dec 2023
Response from Guest Relations Dpt. on Dec 20, 2023
Dear Guest,Thank you very much for choosing Nh Collection Podium, and thank you so much for your kind review.Best Regards,

10/10 Excellent

hugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place close to main attractions and friendly staff
Stayed 2 nights in Dec 2023
Response from Guest Relations Dpt. on Dec 20, 2023
Dear guest,We are truly delighted to know that you enjoyed your time with us and that all the aspects named made your stay even more special.Thank you again for your time and feedback about your experience and we hope to welcome you back soon!Best regards,

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip with mum
Great!
Stayed 2 nights in Dec 2023
Response from Guest Relations dpt. on Dec 11, 2023
Dear guest,Thank you for choosing the NH Collection Podium during your visit to Barcelona and for taking the time to share your feedback with us.It is a great pleasure to know that you enjoyed your stay with us and we hope to welcome you back soon.Best Regards,

10/10 Excellent

Fred Chiulai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The NH Collection Podium is a friendly, clean, and quiet hotel. The staff are very helpful. In particular, the bell hop David is extremely professional. I would definitely stay there again.
Stayed 1 night in Dec 2023
Response from Guest Relations Dpt. on Dec 7, 2023
Dear Mr. Fred,Thank you very much for your kind review, I will extend your kind words to my colleague David, we are very proud of him.Hope welcoming back you soon.Best Regards,

8/10 Good

William, Anaheim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel looked new and clean. The restaurant and room service were excellent but the expensive breakfast was not good. The only other problems was that the free wifi was super slow and there was a roach in the bathroom. The toilet would not stop flushing ( I was able to fix every time we used it ) and the shower controls were funky.
Stayed 3 nights in Dec 2023
Response from Guest Relations Dpt. on Dec 7, 2023
Dear Guest, We are delighted to know that we have met your expectations during your stay with us, as you mention, our comfortable rooms and hotel services create an unforgettable experience to our guests, on the other hand we really appreciate your feedback regarding the internet and the toilet, we would have been pleased to know about your experience during your stay, in order to provide you the best solution. Thank you again for your time and feedback about your experience and we hope to welcome you back soon!Best regards,

10/10 Excellent

Yewhala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closer to everything
Stayed 2 nights in Dec 2023
Response from Guest Relations Dpt. on Dec 5, 2023
Dear Guest,Thank you very much for your feedback, we hope welcoming you back soon.Best Regards,

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, property is clean , room is spacious, location is convenient.
Stayed 1 night in Nov 2023
Response from Guest Relations Dpt. on Dec 4, 2023
Dear Guest,Thank you very much for your kind feedback, we really appreciate your mention to our team who provides their best effort, in order to create a memorable stay with us.Best Regards,