Deluxe Double Room (Exterior) | Minibar, in-room safe, desk, blackout drapes

Reviews of Park Hotel Barcelona

3 out of 5
Park Hotel Barcelona
Avd Marques De L'argentera 11, Barcelona

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 1004 reviews" "
Rating 8 - Good. 400 out of 1004 reviews" "
Rating 6 - Okay. 76 out of 1004 reviews" "
Rating 4 - Poor. 31 out of 1004 reviews" "
Rating 2 - Terrible. 19 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location for a stay in Barcelona. Very clean and comfortable room. Staff are very friendly and welcoming. Only downside was no tea or coffee facilities in the room.
Stayed 4 nights in May 2024
Response from Jem-Customer Care on May 24, 2024
We are happy that you have fully enjoyed your stay with us and hope to continue welcoming you.

8/10 Good

Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small room in a nice building with great access to transportation. Little improvements would enhance stay. A bin for recycling as there is only one waste container in the room. It is a little one for toilet tissue. A better mirror for make up. The tv is mounted at eye level on the only mirror that you can sit at. The light beside that faces downward so it is dark. Two towels for the bidet if it’s a couple sharing the room, please. Let people know what a great breakfast you offer. I didn’t realize it included cooked eggs.
Stayed 5 nights in May 2024
Response from Jem-Customer Care on May 20, 2024
Thanks for taking the time to review your stay at our hotel. We are delighted to learn that you appreciated our location. Of course, we are taking note of all your comments and have forwarded them to the relevant department heads for their due consideration and action.

10/10 Excellent

Michelle

Liked: Amenities
Great location. I really loved the area with lots of lovely bars, cafe and restaurants nearby to the hotel. The staff were wonderful and the room was spotless. Check out at 12pm also useful and was I able to leave my bags for several hours in the secure luggage area until I was ready to leave for the airport. Would definitely go back and stay again. The pool is too small to swim in but a welcome place to cool off in if it’s hot.
Stayed 3 nights in May 2024
Response from Jem-Customer Care on May 10, 2024
We are happy to know that you have enjoyed our location for exploring the city and also, that our staff was warm and made you feel welcome and comfortable. Words such as yours encourage us to continue doing our best to achieve our guest satisfaction. We will be glad to continue welcoming you!

10/10 Excellent

yoel

Traveled with group, Traveled with partner
El hotel esta muy buen ubicado, cerca de todo, para quien gusta caminar, la playa La Barceloneta, La Catedral, La rambla, incluso la Sagrada Familia se puede caminar hasta ella, el staff del hotel muy amable y nos ayudó a encontrar tickets para el mejor tablao en Barcelona “El Cordovez” excelente. El desayuno en el hotel fenomenal, y recomiendo el arroz con leche de coco en la cena de la noche si gustas comer en el hotel.
Stayed 3 nights in May 2024
Response from Jem-Customer Care on May 10, 2024
Nos alegra sobremanera recibir su positivo comentario. Muchas gracias por compartir sus impresiones y realmente quedamos muy agradecidos al leer que se lleva un excelente recuerdo de su estancia con nosotros, destacando de manera tan entusiasta la calidad y variedad de nuestro selecto buffet de desayuno. Nos alegra también que le haya gustado tanto nuestra ubicación y que haya podido disfrutar a plenitud de la ciudad. Aprovechamos la ocasión para hacerle llegar un afectuoso saludo al tiempo que confiamos en volver a darle muy pronto la bienvenida.

10/10 Excellent

Arlene, South Plainfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one at the desk was very helpful in getting us our transportation.
Stayed 4 nights in Apr 2024
Response from Jem-Customer Care on May 9, 2024
We appreciate your kind comments after your stay with us and we hope to welcome you back soon!

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
My god if you want to have piece and quiet and sleep do not stay here. Otherwise it was lovely. Perhaps enforce some quiet hours? Neighbors up until 4am. I could hear them rolling dice.
Stayed 1 night in May 2024
Response from Jem Customer Care on May 8, 2024
We are truly sorry to know that we did not achieve your complete satisfaction this time. If we had known about your discomfort, we would have changed you to another room. We hope to have another opportunity one day soon.

4/10 Poor

Janet

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Area is not safe at night. Tub/ shower not working properly. Moldy
Stayed 1 night in Apr 2024
Response from Jem-Customer Care on May 3, 2024
We are truly sorry to hear your appreciation about our location. We have guests from all over the world who love to be in the town center. We hope to have another opportunity in one of our 3 other hotels from the group.

10/10 Excellent

Shane, Brookfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, and very helpful with everything. If I needed a taxi, directions to get somewhere, they were always ready to help. There is so much to do around this hotel. Everything is just a short walk away. The room was modern and very clean. The only thing i have learned, bring a washcloth or something to wash with when taking a shower. Hotels only have hand towels and bath towels.
Stayed 1 night in Apr 2024
Response from Jem-Customer Care on Apr 29, 2024
Thank you for sharing this lovely review. We are glad you had a good experience with us and that our location was ideal for your requirements. It would be a pleasure to welcome you again.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jem-Customer Care on Apr 29, 2024
Thanks for sharing your score! See you soon!

10/10 Excellent

Sasha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room, the location, and rooftop pool! It is also right across the train for airport transportation. No complaints at all!
Stayed 3 nights in Apr 2024
Response from Jem-Customer Care on Apr 10, 2024
We appreciate your comments about your recent stay! It is great to know that our rooftop was a nice touch during your visit! See you soon!

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service
Close to the sites with lots of dining and local shopping.
Stayed 3 nights in Mar 2024
Response from Jem-Customer Care on Apr 2, 2024
We are glad to know that our location was perfect for exploring the city! See you soon!

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness
I was woken by the sound of furniture being shoved around over a stone floor. Furniture pads are an easy fix.... But what really pissed be off was the smell of urine in the room. Unbelievable. (For future reference, in case tthe hotel puts you in this room without solving the problem: room 220.)
Stayed 4 nights in Mar 2024
Response from Jem-Customer Care on Mar 21, 2024
Our apologies for the noise from our housekeeping staff. We would like to let you know that we will never say or do anything consciously to make any guest feel uncomfortable.We have forwarded this to the relevant department heads for their due consideration and action.We truly hope to have another opportunity one day soon!

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was very convenient for public transport getting around city, shopping and eating. Also nice for walking wandering, exploring Barcelona city. Staff not so all around helpful but nice.
Stayed 7 nights in Feb 2024
Response from Jem-Customer Care on Mar 4, 2024
Thank you for sharing this lovely review. We are glad to know you had a good experience with us and that our location was ideal for your requirements. It would be a pleasure to welcome you again.

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel which is well situated
Stayed 3 nights in Feb 2024
Response from Jem-Customer Care on Feb 20, 2024
We are happy to know that you have enjoyed your stay! See you soon!

10/10 Excellent

Sarah

Stayed 3 nights in Feb 2024
Response from Jem-Customer Care on Mar 21, 2024
We appreciate your score about our services and hope to welcome you back soon!

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 3 nights in Feb 2024
Response from Jem-Customer Care on Feb 19, 2024
Thanks for having taken the time to share your score!

10/10 Excellent

Caroline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jem-Customer Care on Feb 19, 2024
We appreciate you have chosen us! See you soon!

10/10 Excellent

Caroline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel!
I’m so glad I booked this hotel! Best location, super friendly and helpful staff, super comfortable beds, very clean. Fantastic. And the breakfast wow so delicious. 100% would stay again!
Stayed 1 night in Feb 2024
Response from . on Feb 17, 2024
Dear guest thanks for your comments. It really helps us to get better.

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jem-Customer Care on Feb 15, 2024
Muchas gracias por habernos elegido! Hasta pronto!

8/10 Good

Jes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked - proximity to interesting places, decent price, helpful staff (in person, email replies not well executed - I emialed 2x before coming to ask for directions. No reply. When I called instead, I got the help I needed) Not so much - I can hear sound from outside the room. Not a big deal but I was surprised this happened at all.
Stayed 2 nights in Jan 2024
Response from Jem-Customer Care on Jan 31, 2024
We are truly sorry to hear that we did not answer via mail, we will check what could have happened. On the other side, we appreciate your kind comments and we hope to welcome you back one day soon!

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! You can walk to just about anything you plan to see. Food & cafe options less than 5 minutes away. Would definitely stay here again when I return to Barcelona. Also, keep in mind a tourist tax is required to be payed at check out.
Response from Jem-Customer Care on Jan 22, 2024
We are happy to know that our location was perfect for exploring the city, and also for your kind comments regarding our housekeeping service. Words such as yours, encourage us to continue doing our best to achieve our guest satisfaction. Yes! the information is stated on your booking confirmation, tourist tax will be paid at check out. see you soon!

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 5 nights in Dec 2023
Response from Jem-Customer Care on Jan 9, 2024
Thank you for sharing your opinion of your stay with us.

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, very well kept. Helpful information from the hotel about travel to and from the airport. Excellent location for Gothic quarter and waterside.
Stayed 3 nights in Dec 2023
Response from Jem-Customer Care on Jan 9, 2024
Thank you for sharing this lovely review. We are glad to know you had a good experience with us. It would be a pleasure to welcome you again.

10/10 Excellent

Angela Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn't have asked for a better hotel for our weeklong stay in Barcelona. The staff was so accommodating and the room was absolutely spotless upon arrival and every day after. The area is great and walkable to so many things to see and do. Highly recommend and will definitely be back!
Stayed 7 nights in Dec 2023
Response from Jem-Customer Care on Jan 4, 2024
Thank you for your feedback. We are thrilled to hear that you had such a nice experience and will be glad to continue welcoming you anytime.

8/10 Good

Vikenty

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
I loved my trip to Barcelona and would stay in the park hotel again. I gave 4* instead of 5* because I wasn’t a fan of huge mirrors at the head of the bed.
Stayed 6 nights in Dec 2023
Response from Jem-Customer Care on Dec 27, 2023
Thank you for this positive review. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around! Definitely recommended. Good location very near the city center and the beach. Nice staff with many languages. Nice view from the rooftop with a party pool and deck chairs. The room was clean and comfortable. Good breakfast including fresh fruits, jamon, cheese, eggs, pastry. Hope I can come back soon!
Response from Jem-Customer Care on Dec 18, 2023
Thank you for your feedback. We are thrilled to hear that you found our property and rooms to be spotless and comfortable, and we appreciate your kind words about our prime location, which indeed offers walking distance access to numerous attractions. We hope to welcome you back soon!

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Jem on Feb 12, 2024
Muchas gracias por habernos elegido para su estancia en Barcelona. Esperamos verle de nuevo pronto!

6/10 Okay

Nancy

Stayed 4 nights in Oct 2023
Response from Jem-Customer Care on Dec 15, 2023
We are truly sorry to check your score.. We hope to have another opportunity one day soon!

8/10 Good

Nagham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Jem-Customer Care on Dec 11, 2023
We appreciate the time taken in sharing your score and we hope to welcome you back soon!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miguel was superb.
Miguel was superb, offering the kindest and most professional service at the front desk.
Stayed 1 night in Nov 2023
Response from Jem-Customer Care on Dec 6, 2023
Thank you for your score and your kind words about our staff. Miguel will be proud to welcome you back soon!

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in the center of Barcelona, amazing personal, breakfast, all service. Just maybe the walls in the rooms were quite thin, we heard some noise from other room, from our point was not necessary to clean up towels every day. Overall perfect !!!
Stayed 4 nights in Nov 2023
Response from Jem-Customer Care on Dec 1, 2023
We are glad to know you had a nice stay and we truly appreciate your kind comments. We have the option of not changing the towels every day, just leave it hanging. See you soon!

10/10 Excellent

Carol

Stayed 5 nights in Nov 2023
Response from Jem-Customer Care on Dec 15, 2023
Thanks for choosing our hotel during your visit and for you nice score! See you soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tidy and comfortable room equipped with everything I needed. The hotel's location was convenient and within walking distance of many attractions. The staff was friendly and helpful. Great breakfast too.
Stayed 1 night in Nov 2023
Response from Jem-Customer Care on Nov 20, 2023
Thank you for taking the time to share your comments. We do our utmost to ensure that our guests always have a pleasant experience with us and it is rewarding to receive your positive feedback. All of the team really do hope we may welcome you back in the future.

8/10 Good

Samirah

Stayed 2 nights in Nov 2023
Response from Jem-Customer Care on Nov 22, 2023
We appreciate your confidence in our services. See you soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a good location with lots of cafés and bars nearby. Felt safe walking around. Breakfast was OK. Only real complaint is no bins in the rooms so nowhere to put your rubbish.
Stayed 4 nights in Nov 2023
Response from Jem-Customer Care on Nov 20, 2023
We are happy to know that you have enjoyed our location for exploring the city and our breakfast service. Of course, we are taking note of all your comments and have forwarded them to the relevant department heads for their due consideration and action.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for walking to the Born, Gothic etc that is a 3min walk from Barceloneta metro stop for wider travelling. Hotel was clean, room was bigger than average for a couple with a small balcony overlooking the main road outside. We were able to check in at 12pm after waiting 30mins for the room, which was very much appreciated.
Stayed 3 nights in Nov 2023
Response from Jem-Customer Care on Nov 17, 2023
Thank you for taking the time to give your opinion about your stay. We are pleased you found our location convenient. It is a pleasure to read that our efforts have helped to tick all of your boxes. See you soon!

10/10 Excellent

Tomás

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel overall!
Great hotel in a fantastic loaction, only around a 15minute walk to the hub of the Gothic Quater. Room was clean and very spacious.
Stayed 1 night in Nov 2023
Response from Jem-Customer Care on Nov 13, 2023
We are happy to know that you have enjoyed our location for exploring the city and our housekeeping service.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Park Hotel. It's close to the metro station and the train station is across the street. Also, the hotel is very close walking distance to the zoo and LaRambla neighborhood. I highly recommend staying here. I had a superior room with a large balcony that faced a main avenue. Even with the traffic on this major road, the noise was to a minimum.
Stayed 3 nights in Nov 2023
Response from Jem-Customer Care on Nov 13, 2023
Thank you for sharing your opinion of your stay with us. The satisfaction of our guests during their stay among us is very gratifying for our team. See you soon!

10/10 Excellent

Eric

Traveled with group
Liked: Property conditions & facilities, room comfort
centrale
bonne endroit belle accueuil
Stayed 3 nights in Nov 2023
Response from Jem-Customer Care on Nov 13, 2023
We appreciate your confidence in our services, and especially for having taken the time to share your feedback.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Jem-Customer Care on Nov 6, 2023
We are glad to know that you had a nice stay!

10/10 Excellent

Ursula

Stayed 2 nights in Oct 2023
Response from Jem-Customer Care on Nov 17, 2023
Thank you very much for this positive review. We are delighted that you enjoyed your stay with us.

10/10 Excellent

Devon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay a bit outside of the touristy area but very walkable to most things, great restaurants near by, my wife and I loved it, if the weather was a bit hotter the pool looked amazing.
Response from Jem-Customer Care on Oct 23, 2023
We are happy to know that you have enjoyed our location for exploring the city and we hope to have the pleasure to welcome you back!

10/10 Excellent

Hesham, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time and i was happy i chose this hotel, it is clean, quiet and nice ,the staff were very helpful and most importantly is its perfect location to the main train station , ciutadella park, lasRamblas and countless number of great restaurants and walking distance to the Marina as well, i had a great time
Stayed 2 nights in Oct 2023
Response from Jem-Customer Care on Oct 19, 2023
We are indeed glad that our welcome was pleasant and that you had an enjoyable stay, with a convenient location and great smiling staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Jem-Customer Care on Oct 19, 2023
Thank you for sharing your experience so delightfully.

10/10 Excellent

Henrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel! Can’t wait to go back!
Stayed 4 nights in Oct 2023
Response from Jem-Customer Care on Oct 17, 2023
Thanks for choosing us for your visit to Barcelona. We hope to welcome you back soon!!!

10/10 Excellent

irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there in June 23 with my daughter and really enjoyed the place . Convenient , clean , friendly staff , good breakfast. Close to attractions
Response from Jem-Customer Care on Oct 14, 2023
Thank you for sharing your opinion of your stay with us.We are pleased you had a good experience and are glad our convenient location helped you make the most of your time with us.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Hotel Stay in Barcelona
Staff was excellent and service was great. Looking forward to our next stay there.
Stayed 2 nights in Oct 2023
Response from Jem-Customer Care on Oct 10, 2023
We are happy to now you have fully enjoyed a nice experience with us. See you soon!

10/10 Excellent

Carley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the centre of Barcelona. Very close to restaurants, shops and sightseeing areas. The staff are exceptionally helpfully, nothing was too much hassel, (even ordering taxis at 3am for us). I would highly recommend this hotel, and if I get the opportunity to go back to Barcelona I will be staying here.
Stayed 2 nights in Oct 2023
Response from Jem-Customer Care on Oct 14, 2023
Thank you for sharing your opinion of your stay with us. The satisfaction of our guests during their stay among us is very gratifying for our team.

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Jem-Customer Care on Oct 9, 2023
Thank you for sharing your opinion of your stay with us. The satisfaction of our guests during their stay among us is truly gratifying. See you soon!

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Tiny room. So small, the bathroom door did not open past 45 degrees without bumping into the bed. Good thing my wife and I are both skinny. A heavy person could not get into the bathroom in room 227. Also, the glass door is coked so that it does not close all the way. Needs a simple adjustment to fix.
Stayed 4 nights in Oct 2023
Response from Jem-Customer Care on Oct 8, 2023
We appreciate your kind comments to improve. Of course.Of course, we are taking note of all your comments and have forwarded them to the relevant department heads for their due consideration and action.