Room, Terrace, Sea View (2 People) | Desk, free WiFi, bed sheets
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Reviews of Hôtel Prestige Odalys Erromardie

3 out of 5
Hôtel Prestige Odalys Erromardie
Chemin Erromardie, Saint-Jean-de-Luz, Pyrenees-Atlantiques

Reviews

8.4

Very Good

Rating 10 - Excellent. 63 out of 168 reviews" "
Rating 8 - Good. 81 out of 168 reviews" "
Rating 6 - Okay. 16 out of 168 reviews" "
Rating 4 - Poor. 5 out of 168 reviews" "
Rating 2 - Terrible. 3 out of 168 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Vicky

Stayed 2 nights in Oct 2022

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and we will definitely be back!
Stayed 1 night in Jun 2022

10/10 Excellent

Julien

Traveled with family
Liked: Cleanliness, room comfort
Très bon accueil. Hôtel très bien situé dans saint jean de luz.
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely atay at san juan de luz
We had a good stay, aircon was missing, place was preety good and clean and room was good. Location is great near the beach
Stayed 4 nights in Aug 2019

10/10 Excellent

LYNNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sand and sea.
Quiet area with view of pool and sea. Was the perfect spot for us. Shame about the weather!
Stayed 2 nights in May 2019

8/10 Good

Kristeena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel near the sea.
Lovely hotel with pleasant staff at reception and housekeeping. Easy stroll to the beach gives you a friendly restaurant and a music bar. The restaurant inside the hotel had a good range of food but need to brush up on their customer care towards foreign visitors, being English we were an inconvenience. My fish was good my other half’s steak had too much sinew to be edible, our order for wine turned into beer. My french is not good but I’m a dab hand at pointing ordering with a smile and a few words. We didn’t receive an apology. It was a shame as it marred our otherwise lovely two day break.
Stayed 2 nights in Apr 2019

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay
Excellent location with pleasant staff who were always willing to help. The hotel was clean and the room we had was a decent size with private balcony. Two lovely restaurants in walkable distance which both had very good atmospheres. We loved our stay here and shall definitely be back.
Stayed 7 nights in Sep 2018

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Comfortable hotel. Helpful and efficient staff.

10/10 Excellent

David, Market Drayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with excellent dining.
This hotel provides comfortable basic accommodation for a stopover, but with extensive additional facilities is also suitable for a longer stay or base for the area. It is approximately a five minute drive from Junction 3 (St. Jean de Luz North) of the Autoroute and is easy to find. The friendly receptionist greeted us by name on arrival, always a nice touch to be made to feel welcome. There is an excellent restaurant serving a good selection of dishes for dinner, with the usual and expected arrangements of fresh bread, fruits, cereals, cold meat and cheese for breakfast. The fact that it was packed for dinner shows just how popular it is. There is a large outdoor swimming pool available in the summer months and a basement garage with free parking for guests. It was pouring with rain when we arrived so the lift to the hotel is a real bonus in inclement weather.
Stayed 1 night in Sep 2017

4/10 Poor

Phil, montreal, QC

Liked: Cleanliness
Disliked: Room comfort
Some weaknesses
Air conditioning was not working, was not able to take a bath. Bed was not very comfortable. Not good for the price.

8/10 Good

Rosemary, Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded our expectations.
Comfortable for an overnight stay and good evening meal.

2/10 Terrible

Ian, London

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Erromardie - Stay somewhere else - Dreadful
We arrived to find an envelope stuck on the door with our name on it. Reception was closed and there were no staff. The restaurant was closed without any explanation. The wifi was not available without help from the non-existent reception The towels were small and thin. The lighting in the room was too dim. There was no breakfast

8/10 Good

john, Palm Harbor Florida

Liked: Cleanliness, property conditions & facilities
Surprise,no A/C.
Nice big ,clean room.Sliding glass door to balcony.Close to town and beach.On warm nights you can walk over to wall and search all you want for the A/C switch,because there is none.Got heat,but no cold air,thus the big sliding door.Parking in basement,free.Bi-lingual staff,very friendly.Reception opens in AM,but closes for lunch,like a shoe store does.So if you arrive during this siesta,you will wait until they reopen the desk.

4/10 Poor

BC, Illinois

Disliked: Staff & service, property conditions & facilities, room comfort
No Air and it was HOT.
We were placed on the ground floor with an outside patio to the street. No Security IF you left your patio door open to get some cool air since the room has NO Air. Would NOT stay here again. Think we got the worst room in the Hotel.

8/10 Good

Jane, Hautes Pyrenees France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and close to where friends were camping
Room very clean and comfortable but could have done with air con as it was very hot and stuffy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

sjkent, Kidderminster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
A pleasant hotel in lovely location close to beach. Very clean & although we didn't book self catering it was a pleasant surprise to find a kettle & fridge in the room tea & coffee was supplied by no milk. We had a balcony overlooking road but this is not a busy Road so didn't bother us even though we left balcony open all night due to the heat. Couldn't get air con to work but as we weren't that bothered didn't ask reception for any help. Pool was clean & lovely temperature for cooling off on hot day. Reception staff very pleasant & parking was free underneath hotel. Only stayed for 2 nights. Breakfast was continental & ok.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem!
What a pleasant surprise when we arrived at Hotel Erromardie (although this title can be confusing as the hotel is actually called ODalys). It is a beautiful hotel in a magical location. Just a one minute walk from a fab beach, three little restaurants and a beach bar.Gorgeous walk up around the cliffs overlooking the beach. Would def recommend staying in this hotel.The pool was a welcome treat after a week on the beach in Biarritz

10/10 Excellent

Hiett, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable modern hotel with long term options. Very close to walking path along the seashore. Good restaurant on site. The hotel's actual name is Odalys and is on Chemin d' Erromardie. G.p.s will recognize that address. Highly recommended place.

10/10 Excellent

Salvador and Pilar, La Cavada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful sejour in Saint Jean de Luz--Pays Basque
We would like to thank the staff at the Hotel for such lovely days in Southern France. The hotel is located in a beautiful area with lovely surroundings and a quiet and peaceful neibourhood. The staff are gentle and the petit--déjeneur is very good. The rooms are wide and comfortable very calm and clean. The parking area is close to the Hotel and the weather is fantastique!!

10/10 Excellent

Sylvain

Stayed 1 night in Oct 2023

8/10 Good

Anne marie

Liked: Cleanliness, property conditions & facilities, room comfort
Très grande chambre très confortable avec sa petite terrasse, dommage pas de climatisation et un simple radiateur sur roulettes pour les mois d hiver, étonnant pour un trois étoiles
Stayed 2 nights in Oct 2023

8/10 Good

Yannick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VALEUR SÛRE
A deux pas de la plage, endroit calme, ça reste une valeur sûre quand on séjourne sur Saint-Jean de Luz. Chambre spacieuse et confortable, bien insonorisée. Seul bémol, le côté restauration, service pas des plus agréable, pas beaucoup de monde et pourtant prise de commande interminable et pour finir une part de gâteau basque à 9€.....on peut dire que c'est du vol !!!!! Il y a plein de restaurants à proximité et au centre qui valent bien mieux.
Stayed 1 night in Sep 2023

2/10 Terrible

Michel

Disliked: Cleanliness, property conditions & facilities, room comfort
Salle de bain salle support de douche cassé bonde cassée pas de VMC drap de lit salles frigo ne faisant pas de froid et surtout pas de Clim avec température de chambre identique à l'extérieur soit 30 degrés et j'en passe hôtel de niveau 1 etoile
Stayed 2 nights in Sep 2023

10/10 Excellent

Irène

Stayed 1 night in Jul 2023

10/10 Excellent

Frederic

Traveled with family
Todo pasó bien y muy buena recepción.
Stayed 2 nights in Jul 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel Top
Impeccable tout c’est bien passé hôtel proche de la plage,chambre spacieuse et très propre.
Stayed 1 night in Jun 2023

8/10 Good

Yannick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

DIDIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne étape sauf petit déjeuner.
Chambre confortable et assez grande. Au calme bien que nous étions au dessus de la réception. Bon état général et propre. Par contre le petit déjeuner est cher pour la qualité des produits industriels proposés : jambon humide et gruyère de fast food ; une seule machine à café donc attente, de plus la salle est trop petite (terrasse fermée) et un peu sombre. Bref, on ne s’y sent pas bien pour démarrer la journée. Dommage car cela nuit à la prestation globale ; il y a pourtant de bons produits au pays basque !!!
Stayed 1 night in Apr 2023

10/10 Excellent

Jean-Paul

Stayed 1 night in Oct 2022

10/10 Excellent

ROLAND

Stayed 1 night in Sep 2022

8/10 Good

Nadine

Stayed 2 nights in Sep 2022

10/10 Excellent

Monique claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Stayed 3 nights in Aug 2022

2/10 Terrible

Alexandre

Disliked: Staff & service, room comfort
Plus jamais
Séjour très décevant. La chambre était une vraie fournaise et rien n’est fait pour vous aider. Notre chambre donnait au dessus de la réception ou la voiture passent, les enfants jouent (donc la sieste vous oublier) le soir les concours de vachettes sont à 20 m et la nuit les camions de livraison vous font grâce de leurs klaxonnes ou bruit de déchargement.
Stayed 7 nights in Aug 2022

4/10 Poor

Pascal

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Mauvaises odeur dans la chambre et les toilettes Pas de clim Pas de possibilité d'acheter des boissons ou encas : même pas un distributeur Petit déjeuner moyen Le surcout pour une chambre 3 personnes non justifié / la chambre identique à une double avec juste un lit supplémentaire non conforme à la description faite je ne recommande pas
Stayed 3 nights in Aug 2022

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2022

6/10 Okay

Cyrille

Traveled with family
Disliked: Room comfort
Stayed 1 night in Oct 2021

8/10 Good

sylvie

Traveled with group
Liked: Cleanliness, room comfort
Bon état dans l'ensemble.
Stayed 1 night in Sep 2021

8/10 Good

Claude

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Des chambres un peu vieillottes et ambiance club de vacances pour un prix assez élevé. Pour une nuit, c'est parfait.
Stayed 1 night in Sep 2021

8/10 Good

FREDERIC

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Corinne

Traveled with group
Liked: Cleanliness, room comfort
Sejour parfait entre copines
Séjour parfait entre amies..Repos..Chambre parfaite
Stayed 3 nights in Jul 2021

8/10 Good

jose

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Annie

Liked: Cleanliness, room comfort
Spacieux et très belle vue
Excellent accueil, chambre spacieuse et sobre avec un grand balcon donnant sur la piscine et les bois. Déco et meubles un peu anciens, la chambre mériterait un rafraîchissement. Résidence peu fréquentée lors de notre séjour donc très calme.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Chambre spacieuse, propre. Grand balcon Frigo avec bouteille d’eau
Stayed 1 night in Jun 2021

10/10 Excellent

Antony

Liked: Cleanliness, room comfort
excellent
Très bel endroit, chambre vue sur mer, nous reviendrons Personnel fort sympathique
Stayed 1 night in Jun 2021