Dear Maureen, That's fantastic to hear! Stellar customer service can truly elevate a hotel experience. It sounds like they're hitting all the right notes. We wish to see you soon!!

Dear Guest, Thank you for sharing your feedback with us. We are delighted to know that your stay went comfortable and you have enjoyed it thoroughly.Best RegardsThe ManagementLansdown Grove Hotel, Bath

Dear Kelly, I'm sorry to hear about the inconvenience with the balcony and the limited view of the garden during your stay. Your safety and satisfaction are our top priorities, and I apologize for any disappointment this may have caused. I appreciate your kind words about the beautiful room, lovely food, and helpful staff. Your feedback regarding the balcony and garden view is valuable, and I'll make sure to address this issue with the relevant team to ensure improvements are made for future guests. We look forward to welcoming you back for another stay, and we'll ensure that your experience meets your expectations.

Dear Lustina, Thank you for sharing your feedback with us. We're pleased to hear that you found our staff to be nice, helpful, and welcoming. Providing excellent service is a top priority for us, and we're glad that our team made your stay enjoyable.We apologize for any inconvenience you experienced with the condition of the building and the room allocated to you. Your comfort and satisfaction are important to us, and we regret that the room layout did not meet your expectations, especially regarding access to windows. We understand how important natural light and fresh air can be, and we apologize for any discomfort this caused.We appreciate your understanding and communication about these issues during your check-out, and we're glad that our staff was understanding and accommodating. It's our aim to address any concerns promptly and ensure that our guests have a pleasant experience.Regarding cleanliness, we apologize for any shortcomings you encountered. We take cleanliness and hygiene very seriously, and we will address this matter with our housekeeping team to ensure that our standards are consistently met.Overall, we're glad that you found the hotel to be a good option for a short trip to Bath with easy access to the town center. We value your feedback, and we will use it to make improvements where necessary to enhance the experience for our guests.Thank you again for your review, and we hope to have the opportunity to welcome you back in the future for an even better experience.

Dear Guest, Thank you for sharing your feedback. It is very disappointing to know that we could not meet your expectation during your recent visit with us. Please accept our sincere apology in regards to any inconvenience caused. Despite, we do hope that you would provide us another opportunity of service. Please let us know about your future visits, and we will ensure a memorable stay. Your kind patronage is truly valued. Best RegardsThe Management Lansdown Grove Hotel, Bath

Dear Peta, We deeply apologize for the inconveniences you encountered during your stay. It's disappointing to hear about the issues with the shower temperature and water pressure, as well as the delay in finding staff, particularly during your check-out process. Your experience falls far below the standards we strive to uphold, and we understand the frustration it caused. Please know that we take your feedback seriously, and we will address these concerns with our team to ensure improvements are made promptly. Your satisfaction is of utmost importance to us, and we appreciate your patience and understanding.

Dear guest, Thank you for the excellent ratings. Your kind patronage is truly valued. Best RegardsThe ManagementLansdown Grove Hotel, Bath

Dear Debra, We're thrilled to hear that you enjoyed our hotel's great location and appreciated the clean and stylish interior. It's wonderful to know that our parking exceeded your expectations, especially considering our central location. Thank you for your kind words, and we hope to welcome you back again soon for another enjoyable stay!

Dear Caroline, Thank you for your review! We're glad to hear that you found our hotel nice and clean, and conveniently located within easy distance of the city center. Providing a comfortable and accessible stay for our guests is important to us, and we're pleased that you enjoyed your time with us. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Dear Paul, Thank you for sharing your experience with the hotel. It sounds like there were some positive aspects, such as the location and the character of the building, but also some significant issues that impacted your stay.It's disappointing to hear about the tired decorations, broken bathroom fittings, and lack of basic amenities in your rooms. Quality of sleep is crucial when staying at a hotel, so the soft mattresses and pillows offering no support must have been frustrating. Additionally, encountering difficulties with parking, especially regarding disabled parking, can certainly detract from the overall experience.On a positive note, it's great to hear that the breakfast was enjoyable and that you found the service to be friendly and helpful during that time.Your feedback provides valuable insights for both the hotel management and potential future guests. Hopefully, the hotel takes note of areas that need improvement to enhance the overall guest experience.

Dear Guest,Greetings from Lansdown Grove Hotel, Bath!It was a pleasure having you stay with us at Lansdown Grove Hotel.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff, and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and always assure you of our best attention.Thank you,Kind Regards,Team Lansdown Grove Hotel Bath.

Dear John, I'm sincerely sorry for the inconvenience and disappointment you experienced regarding your early check-in request. It's understandable that you would have preferred clarity well in advance, and I apologize for any frustration caused by the lack of confirmation and the discourteous manner in which the situation was handled by our staff member. Your experience does not reflect the level of service we strive to provide, and I assure you that your feedback will be addressed with our team to prevent similar incidents in the future. While I'm glad to hear that you found the hotel clean and pleasant, I regret that your overall experience fell short of expectations. Your comments are taken seriously, and we appreciate your honesty. If there's anything we can do to regain your trust or improve your experience in the future, please don't hesitate to reach out.

Dear Adrienne,We are truly grateful for your kind words and thrilled to hear that you found our hotel absolutely lovely during your business stay. Thank you for recognizing the efforts we put into maintaining the cleanliness and overall upkeep of our historic building.It's fantastic to know that you enjoyed our restaurant and made it your choice every night. We appreciate your understanding about the size of the menu, and we're delighted that the quality of the food exceeded your expectations.Our team takes great pride in providing superb service, and we're happy to hear that you found our staff helpful, welcoming, and willing to go the extra mile for you. Your positive feedback will be shared with the entire team, as it serves as motivation for us to continue delivering exceptional experiences.Should your travels bring you back to our area, we would be honored to welcome you again. If there's anything specific that stood out to you or any additional feedback you'd like to share, please feel free to let us know.Thank you for choosing to stay with us.

Dear Brett,Thank you so much for your positive feedback! We're thrilled to hear that you had a great stay and that our staff contributed to your positive experience. It's always wonderful to know that our efforts to provide excellent service are recognized and appreciated.If there's anything specific you enjoyed or if you have any suggestions for further improvement, please feel free to share. We look forward to the opportunity to welcome you back for another great stay in the future!

Dear Mathew, We are truly grateful for your kind words and thrilled to hear that you found our hotel absolutely lovely during your business stay. Thank you for recognizing the efforts we put into maintaining the cleanliness and overall upkeep of our historic building.It's fantastic to know that you enjoyed our restaurant and made it your choice every night. We appreciate your understanding about the size of the menu, and we're delighted that the quality of the food exceeded your expectations.Our team takes great pride in providing superb service, and we're happy to hear that you found our staff helpful, welcoming, and willing to go the extra mile for you. Your positive feedback will be shared with the entire team, as it serves as motivation for us to continue delivering exceptional experiences.Should your travels bring you back to our area, we would be honored to welcome you again. If there's anything specific that stood out to you or any additional feedback you'd like to share, please feel free to let us know.Thank you for choosing to stay with us.Warm regards,[Your Hotel Name]Userreply below I stayed for business with two colleagues and our stay was fantastic. The staff are exceptional. They were incredibly attentive, friendly, professional and made us feel very welcome. The food menu had a good variety of options but was focused on quality over quantity. The dishes we ate during our stay were delicious and the restaurant well recommended. The rooms were well sized, and very comfortable. The hotel is also ideally situated and despite being in Bath there is plenty of parking. We felt this hotel is an absolute gem of a find and we will be back!Respond Share with your staffChatGPTDear [Sender],We are absolutely delighted to receive your fantastic feedback following your business stay with your colleagues. Thank you for taking the time to highlight your experience.It's heartening to hear that you found our staff to be exceptional, and we truly appreciate your kind words about their attentiveness, friendliness, and professionalism. Making guests feel welcome is a top priority for us, and we're thrilled that we succeeded in creating a positive impression.We're also pleased that you enjoyed the variety and quality of our food menu. Our culinary team works hard to provide delicious dishes, and it's rewarding to know that you found the restaurant well recommended. Your compliments on the comfort of our well-sized rooms are also greatly appreciated.Parking can indeed be a concern, and we're glad to hear that you found ample parking despite being in Bath.Your description of our hotel as an "absolute gem of a find" warms our hearts, and we look forward to welcoming you and your colleagues back in the future. Your positive experience will be shared with our dedicated staff, as they take pride in making each guest's stay memorable.Thank you for choosing us and sharing your wonderful comments.

Dear Sue,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel lovely and appreciated its convenient location. It's also great to know that your room was clean and attractive, and that you enjoyed the quality of our breakfast ingredients.However, we sincerely apologize for the discomfort you experienced with the bed. Your comfort is our top priority, and it's disheartening to hear that we fell short in this regard. Please rest assured that we take your comments seriously, and we will investigate and address the issue to ensure that future guests do not encounter similar concerns.If there's anything more you'd like to share about your experience or if there's a specific aspect you believe we should focus on for improvement, please feel free to let us know. Your feedback is invaluable in helping us enhance our services.We appreciate your patronage and hope to have the opportunity to welcome you back for a more comfortable stay in the future.

Dear Caleb, Your feedback is invaluable to us, as it motivates us to continue striving for excellence in hospitality. If you have any further comments or suggestions, please feel free to share them with us. We look forward to welcoming you back to Lansdown Grove Hotel in the future and providing you with another outstanding stay

Dear Robert, Thank you so much for your kind words! I'm thrilled to hear that you had a lovely stay and that the staff, from the initial meeting with Rohit at reception to the entire duration of your visit, contributed to a fantastic experience. Your recommendation means a lot to us.If there's anything specific you enjoyed or if there are particular aspects you'd like to highlight, we'd love to hear more about it. We genuinely appreciate your feedback and look forward to welcoming you back for another fantastic stay in the future!

Dear Diana, Thank you for sharing your positive experience, and I'm glad to hear that you found the serving staff in the restaurant to be lovely and accommodating. The ambience of the well-renovated hotel in a good position adds to the overall positive impression, which is wonderful to hear.I understand that unexpected charges, such as the 10 per stay parking charge, can be a bit disappointing. Your feedback is valuable, and we appreciate you bringing it to our attention. As we already provided transparent and clear information to our guests on all our website. If there's anything else you'd like to share or if you have any other suggestions, please feel free to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for another positive experience in the future!

Dear Emma, I'm delighted to hear that you had a lovely stay at our hotel! It sounds like you had a great experience with the garden view room, comfortable bed, and exceptionally clean bathroom. I'm glad the staff provided a fantastic and welcoming service with a 'nothing is too much trouble' approach.It's also wonderful that you enjoyed the excellent breakfast and found the location convenient, especially with the park and ride option making your visit to the center of Bath easy and stress-free.If there's anything specific you'd like to share about your stay or if you have any preferences for your next visit, feel free to let us know. We look forward to welcoming you back for another super stay in the future!

Dear Scott,Thank you for sharing your feedback! I'm delighted to hear that you enjoyed the lovely building and found the room to be of a great size. It's also wonderful to know that the staff were friendly and helpful during your stay. If there's anything else you'd like to share or if you have any specific preferences for your next visit, feel free to let us know. We look forward to welcoming you back in the future!

Dear Stuart, Thank you for taking the time to share your positive experience! We're delighted to hear that you found the hotel fine, the bedroom nice and clean, and that it provided all the essentials for a comfortable stay. It's great to know you enjoyed the food, both for breakfast and dinner.

Thank you!!

Dear Phil, Thank you for taking the time to share your feedback with us. We sincerely apologize for any disappointment you experienced during your stay. We appreciate your honesty and understand your concerns about the condition of the hotel.

Dear Paul,Thank you for taking the time to share your detailed feedback about your recent stay with us. We appreciate your thorough observations, as they help us identify areas for improvement and ensure a better experience for our guests.We are pleased to hear that you found our location convenient in terms of access to Bath through buses and reasonably priced taxis. However, we apologize for any inconvenience caused by the steep hill and limited parking. We understand that these factors can be challenging, especially for guests with mobility issues.We appreciate your candid remarks about the condition of the common areas. Your feedback is valuable, and we are actively working on addressing areas that may appear worn or tired. It's great to know that you enjoyed the recently refurbished areas.We apologize for any discomfort caused by the size and noise level of your allocated room. We will review the soundproofing in that particular room to ensure a more peaceful environment for our guests. Your positive comments about the cleanliness and amenities are appreciated, and we are glad to hear that you enjoyed the breakfast in our pleasant dining room.Thank you for bringing these matters to our attention. We value your input and are committed to making the necessary improvements. We hope to have the opportunity to welcome you back and provide you with a more comfortable and enjoyable stay in the future.

Dear Roy,Thank you for choosing our hotel for your stay and for taking the time to provide us with your feedback. We are delighted to hear that you overall had an excellent experience.We sincerely apologize for the inconvenience you experienced with the bar service on the evening of December 6th. Your feedback is valuable, and we will review our staffing procedures to ensure that the bar is adequately manned at all times. Additionally, we appreciate your comments about the beer selection, and we will certainly look into ways to enhance and broaden our offerings to better cater to our guests' preferences.We also apologize for the issue with the lighting and the dining area temperature. Your comments have been noted, and we will address these concerns to improve the overall experience for our guests.We truly appreciate your input, as it helps us identify areas for improvement. Your satisfaction is our priority, and we want to assure you that we are taking your feedback seriously. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay in the future.

Dear Andrew, Thank you for being a loyal guest and for taking the time to share your positive experience with us. We're thrilled to hear that you love staying with us and that you find our rooms great, breakfast enjoyable, and our staff fantastic. Your kind words mean a lot to us, and it's always a pleasure to know that our guests have consistently positive experiences.We appreciate your feedback regarding the minor inconvenience of road noise near your room, especially during busy hours. We understand the importance of a peaceful stay, and we apologize for any disturbance this may have caused. If you have any specific preferences or considerations for your next visit, please let us know, and we'll do our best to accommodate your needs.We're grateful for your continued trust and patronage. If there's anything else you'd like to share or if there are specific areas where we can enhance your experience further, please feel free to reach out.Thank you again for choosing us, and we look forward to welcoming you back for another enjoyable stay.

Dear Gerard, I would like to extend my sincerest apologies for the inconvenience caused by the unexpected water shortage during our recent stay. We understand how crucial access to water is for a comfortable experience, and we deeply regret any discomfort this may have caused. We value your feedback, and your insights are invaluable in helping us improve our services. We sincerely apologize for any inconvenience caused and appreciate your understanding.

Dear Guest,Greetings from Lansdown Grove Hotel, Bath!Thank you for taking time off to share your views.We are grateful to you for your kind words of praise for our hotel, staff, services, and facilities during your stay. Your positive comments have been shared with our team and they are extremely happy to receive this note of appreciation. Your encouragement will make us strive harder for exceeding the expectations of our guests.We do look forward to welcoming you back to the hotel soonSincerely,Warm Regards,Team Lansdown Grove Hotel, Bath.

Dear Guest,Greetings from Lansdown Grove Hotel, Bath!Thank you for taking time off to share your views.We are grateful to you for your kind words of praise for our hotel, staff, services, and facilities during your stay. Your positive comments have been shared with our team and they are extremely happy to receive this note of appreciation. Your encouragement will make us strive harder for exceeding the expectations of our guests.We do look forward to welcoming you back to the hotel soonSincerely,Warm Regards,Team Lansdown Grove Hotel, Bath.

Dear Jane, Thank you for taking the time to share your feedback with us. We sincerely apologize for any disappointment you experienced during your stay. We appreciate your honesty and understand your concerns about the of the hotel.If there are specific aspects you'd like us to address or if you have additional feedback, please feel free to reach out. We take guest feedback seriously, and we're committed to making necessary improvements. Thank you for choosing our hotel, and we hope to have the opportunity to better serve you in the future.

Dear Angela, Your positive feedback motivates us to continually uphold and exceed the standards of excellence that our guests deserve. We are committed to delivering unparalleled service, luxurious accommodations, and memorable experiences for all our guests.

Dear Guest,Greetings from Lansdown Grove Hotel!!!Thank you for taking time off to share your views.We are grateful to you for your kind words of praise for our hotel, staff, services, and facilities during your stay. Your positive comments have been shared with our team and they are extremely happy to receive this note of appreciation. Your encouragement will make us strive harder for exceeding the expectations of our guests.We do look forward to welcoming you back to the hotel soonSincerely,Warm Regards,Team Lansdown Grove Hotel, Bath.

Dear Guest,Warm greetings from Lansdown Grove Hotel, Bath!On behalf of the Lansdown Grove Hotel, I would like to thank you for Staying with us.At Lansdown Grove Hotel, we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced inconvenience due to hard beds, pillow and the heater as result of our shortcomings. I have personally informed our department heads to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused.We have taken note of your suggestions and appropriate actions has been initiated for immediate correction.In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding.Thank you,Sincerely,Warm Regards,Team Lansdown Grove Hotel, Bath.

Dear Guest,It was a pleasure having you stay with us at Lansdown Grove Hotel.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff, and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and always assure you of our best attention.Thank you,Kind Regards,Team Lansdown Grove Hotel Bath.

Thank you Pauline for your stay and review posted on Expedia.

Dear Elena,I'm delighted to hear about your heartwarming experience! It sounds like you had a truly wonderful stay with amazing views, friendly staff, and delicious food. Such positive experiences can make a trip all the more memorable. Enjoy the rest of your stay!

Dear Antoinette,Thank you for your positive feedback! It's great to hear that the hotel staff were friendly and accommodating, and that the location of the hotel was ideal for your needs, offering both proximity to the town and a peaceful atmosphere.It's wonderful that you found the hotel to be a beautiful building with character, even though it may need some maintenance in places. Your recommendation of the hotel and its staff speaks volumes about your overall satisfaction. We appreciate your kind words and look forward to welcoming you back in the future. Your feedback is valuable in helping us improve and maintain our high standards of service.

Dear Christine,Thank you for sharing your positive experience during your one-night stay! It's great to hear that the hotel provided a warm, clean, and comfortable environment for your visit, and that you enjoyed a lovely view.It's understandable that you didn't have the chance to use the facilities, given your short stay and your visit to Bath with a friend, but I'm glad to know that your check-in experience was pleasant. If you ever decide to return for a longer stay, you'll have the opportunity to explore more of the hotel's amenities. We hope to welcome you back in the future, and thank you for your kind words about your stay!

Thank you Tracey, Hope to see you soon!!

Dear Simon,Thank you for sharing your feedback about your stay. It's great to hear that you found the staff friendly and that the hotel had a nice old charm. Having a patio area outside your room is a nice touch.I appreciate your input regarding the shower drain and the interior areas of the hotel. It's valuable feedback that the management can use for improvements. Adding some artwork and refreshing the common areas can indeed brighten up the atmosphere and make the stay even more enjoyable for guests.Your note about the uphill walk back to the hotel is practical advice, especially for those who might find it challenging. Taking a cab or a bus is a good alternative for guests in "later life" to make their stay more comfortable.Overall, your feedback is important for the hotel's ongoing efforts to enhance the guest experience. We hope to welcome you back in the future with these improvements in mind. Thank you for your insights!

Thank you Priscilla, Have a great time.

Dear Guest,Greetings from Lansdown Grove Hotel!!!Thank you for taking time off to share your views.We are grateful to you for your kind words of praise for our hotel, staff, services, and facilities during your stay. Your positive comments have been shared with our team and they are extremely happy to receive this note of appreciation. Your encouragement will make us strive harder for exceeding the expectations of our guests.We do look forward to welcoming you back to the hotel soonSincerely,Warm Regards,Team Lansdown Grove Hotel Bath.

Dear Guest,Greetings from Lansdown Grove Hotel!!!Thank you for taking time off to share your views.We are grateful to you for your kind words of praise for our hotel, staff, services, and facilities during your stay. Your positive comments have been shared with our team and they are extremely happy to receive this note of appreciation. Your encouragement will make us strive harder for exceeding the expectations of our guests.We do look forward to welcoming you back to the hotel soonSincerely,Warm Regards,Team Lansdown Grove Hotel Bath.

Dear Mark, Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you had a very enjoyable stay at our hotel.It's wonderful to know that you found our facilities to be lovely and that our staff provided you with helpful assistance. Ensuring that our guests have a comfortable and pleasant experience is our top priority, and your positive comments are a great motivation for our team.We sincerely appreciate your support and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything specific you'd like to share or any way we can further improve your experience, please feel free to let us know.Warm regards,

Thank you for the fabulous review!!

Dear Henry, Thank you for sharing your feedback about your recent stay at our hotel. We genuinely appreciate your comments, as they help us identify areas for improvement.We're sincerely sorry to hear that you felt we fell short of your expectations during your stay. Your feedback about the need for refurbishment and modernization is important to us, and we understand your concerns. We value the historical significance of our listed building, but we also acknowledge that there is room for improvement, and we're actively working on renovation plans to enhance our facilities.We're pleased to hear that you found our staff delightful, and we'll certainly pass along your kind words to them. However, we regret that there were limitations in staffing during your visit, and we will review our operations to ensure a smoother experience for our guests in the future.Your feedback regarding the breakfast buffet is also appreciated. We understand that variety and quality are important, and we will consider your comments as we continue to improve our offerings.We take your comments about our star rating seriously, and we will review our standards to ensure they align with the guest experience we aim to provide.Once again, we apologize for any inconveniences you encountered during your stay and appreciate your valuable input. We hope to have the opportunity to welcome you again in the future, with improvements that reflect your expectations.Warm regards,

Dear Eugene, We sincerely hope you enjoyed your stay with us and will come back again!

Dear Andrew, We're over the moon to see your review! We're happy you enjoyed our spacious rooms and comfortable room features. We're glad our location was convenient for exploring. We hope your next stay is just around the corner. Best regards, Team Lansdown Grove Hotel Bath.

Dear Michael, Thank you for taking the time to leave a review, we really appreciate your feedback. I am pleased to hear you enjoyed your recent stay with us and found our staff friendly and location excellent. We hope to welcome you back soon! Best regards, Team Lansdown Grove Hotel Bath.