Posted May 24, 2016
Hotel STAFF/reception was very courteous, helpful and prompt with requests. Wish hotels would have staff like theirs.
Hotel/ room was not worth what was paid for, even at the sale price! Booked here only because our tour group was already billeted here for 2 nights and I was staying an extra night. Our group also complained that this hotel was sub-par for the 'upgrade' we paid for.
Property was dated and there was musty smell in hallways and rooms and bathroom. Balcony door frame almost coming off from the wall. Construction work in front, even on weekends. (Not in my room but group companion's room had bath outlet coming off from wall; they'll write their own review cause they took a pic, supposedly).
Bathroom had only 2 regular towels and small bars of soap; shower was not cleaned during stay as hair accumulated and at times blocked water from draining. (We had activities for the day and were just too tired to notice or complain at night.) Plastic shower curtain was moldy and hooks were rusty making it impossible to slide - we had to remove the hooks to spread the curtain.
The room A/C worked wonderfully though but the ref was not cooling so well.
The lobby coffee in the morning tasted good but became unavailable as the maker broke down too.
The location was okay - 5 mins to the ferry, ATM around the corner, supermarket right in front, Rose's Grill a few meters away, nice cafes as well.
The hotel was just really overpriced for its state.