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Reviews of Hotel Neuer Fritz Berlin

Hotel Neuer Fritz Berlin
Friedrichstr. 106, Berlin, BE

Reviews

8.2

Very Good

Rating 10 - Excellent. 33 out of 95 reviews" "
Rating 8 - Good. 44 out of 95 reviews" "
Rating 6 - Okay. 11 out of 95 reviews" "
Rating 4 - Poor. 4 out of 95 reviews" "
Rating 2 - Terrible. 3 out of 95 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda, bellevue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic, close to everything. We walked everywhere. You could hear tram but overall, I'd say room was quiet. No problem sleeping after day of sightseeing. Great bargain for heart of the city and love using local hotel rather than international brand.
Stayed 3 nights in Apr 2024

8/10 Good

Bertalan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

4/10 Poor

Howard

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like the flooring in the room, or the wires hanging from the ceiling. No vending machines or places to eat at odd hours.
Stayed 2 nights in Feb 2024

8/10 Good

Steve, MANSFIELD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

6/10 Okay

Lourdes

Disliked: Amenities, property conditions & facilities
Hotel is part of an apartment building.
Stayed 2 nights in Dec 2023

10/10 Excellent

Uju

Stayed 3 nights in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great room with a nice view
Stayed 1 night in Oct 2023

10/10 Excellent

Giles

Stayed 3 nights in Sep 2023

10/10 Excellent

Elvira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Neuer Fritz Hotel in Berlin. The room and restorant were great and close to major attractions. The front desk employee Nikolas was very friendly and helpful with any request we had and we had many. We were happy with the hotel choice and hope to stay there again someday. Corrales'
Stayed 8 nights in Aug 2023

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice little rooms for a solo traveller, clean and safe. Would defo stay here again
Stayed 3 nights in Aug 2023

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Benjamin

Stayed 4 nights in Jul 2023

4/10 Poor

Mario

Stayed 4 nights in May 2023

10/10 Excellent

JESUS L.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó todo en general muy buenas limpias y amplias instalaciones, magnifica atención y muy cerca de los lugares atractivos.
Stayed 2 nights in Apr 2023

10/10 Excellent

Conrad

Traveled with partner
Liked: Cleanliness, staff & service
River views
Stayed 1 night in Apr 2023

6/10 Okay

Steven

Liked: Staff & service
Thomas in the lobby was especially friendly, considerate and helpful. One of our blankets had a big stain but the service lady did replace it when I asked her. Super and convenient location.
Stayed 3 nights in Mar 2023

10/10 Excellent

Constantin

4/10 Poor

Conrad

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
1/2 the hotel has River views. The other half looks at roofs. The shower was in the middle of the room. The heat was off, with no instructions on how to start- there was a tablet, but it was uncharged. Tv didn’t have connection to anything. The hotel comped breakfast, but the room was not worth 159€

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Great location and easy check in experience, would recommend
Stayed 4 nights in Aug 2022

10/10 Excellent

Conrad

Traveled with partner
Liked: Staff & service
Location
Stayed 1 night in Aug 2022

10/10 Excellent

Kevin

Stayed 3 nights in Aug 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing hotel. Great location and excellence service. Would book again.
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
We got ourselves a room, nice view to the canal but above of our room, we keep hearing kids running around, my husband couldn’t sleep, the next day he request for room change and the staff got us an upgrade to the suit. It’s slightly better as in with more amenities and newer, room size about the same but weird design, shower without a door, totally transparent. Staff was helpful and their Italian restaurant is fantastic!
Stayed 2 nights in Jun 2022
Response from NeuerFritz on Jun 25, 2022
Hello, thanks for your review. It was a pleasure to have you here and hope we were able to offer you a great time in berlin. With kind regards.

8/10 Good

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean hotel. Close to restaurants and transportation. We enjoyed our stay!
Stayed 2 nights in Jun 2022
Response from NeuerFritz on Jun 25, 2022
Hello Lindsay, thanks for your nice review. We are looking forward to your next stay in Berlin. With Kind regards

8/10 Good

Serhan D.

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2021
Response from Hotel Neuer Fritz on Jan 20, 2022
Hi, Serhan. Wir freuen uns, dass das Hotel dir gefallen hat. Danke für die tolle Bewertung und wir hoffen dich wieder zu sehen! Dein Team vom Hotel Neuer Fritz

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com is a joke
Absolute joke. nothing against the hotel itself, because I never stayed there. I could not travel due to COVID restrictions. After spending two hours on the phone with Hotels.com, they promised to cancel the booking...instead, they charged me the full amount of the stay. Apparently they never heard of COVID variants or State Department restrictions because they "can't" reissue my vouchers when COVID again prevents me from travel. So I lost $700+ on this hotel stay and two other hotels in Europe. Never using hotels.com again!
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spree Suite was super clean and modern with an open concept plan and a comfy bed. Lovely soaker tub to relax in at the end of a day. The best part is the location. Close to all the Berlin hot spots and great restaurants with a great view of the spree river. Would highly recommend.
Stayed 6 nights in Jul 2021

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Really big rooms.
The room was amazing. The view exceptional. It just took a long time to check in as the receptionist could not get her head around why there was 2 rooms on one booking.
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
NOT a hotel, no reception,
1. It is NOT a hotel, but serviced rooms. 2. Old towels that even had holes in them! 3. The room was not cleaned after the first night. 4. Rooms unfinished: broken shower, broken window, the heating did not work (it was 9°C at night at chilly in the room), the tablet referred as a control system in the pictures was not present in the room. 5. No reception. No responses via call or e-mail to questions/support requests. 6. The rooms are allocated in the 3rd floor of a residential building, e.g. you share exactly the same old and not so nice elevator as the residents. 7. 7 days after complaining and still no reaction has been taken. 8. This "hotel" really ruined the atmosphere for a cozy weekend my couple an me were looking for! 9. Don't be fooled by the fancy pictures. For me: never again, for the price you can get a real hotel with breakfast in an equally good location in Berlin (!).
Stayed 3 nights in May 2020

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Ihr Neuer Fritz Team on Mar 3, 2020
Sehr geehrter Alan, vielen Dank für Ihr Feedback. Wir werden Ihre Erfahrung bei uns an alle Mitarbeiter kommunizieren. Mit freundlichen Grüßen

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Ihr Neuer Fritz Team on Jan 13, 2020
Sehr geehrter Mark, vielen Dank für Ihr positives Feedback. Mit freundlichen Grüßen

10/10 Excellent

Vic B., london

Liked: Cleanliness
Super-cool hotel in fab location
The design of the room is cool and it was very comfortable. Best was the fantastic view on to the river Spree. I found it very hard to find as the hotel had changed its name (to Neuer Fritz) and hadn’t notified me. But it’s great and I will stay here again.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in the guy at the desk showed us to our rooms and explained everything. Hotel staff were really friendly and helpful. The view of the river from my room was beautiful. The room was huge ! Rooms had the normal cups and plates and a kettle all you really need. If I come back to Berlin I’ll be staying here again.
Stayed 5 nights in Nov 2019
Response from Your Neuer Fritz Team on Jan 11, 2020
Dear Guest, thank you for your stay with us and your positive Feedback. Best Regards from Berlin

8/10 Good

Volkmar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Ruhig
Stayed 1 night in Apr 2024

6/10 Okay

Oliver

Liked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Volkmar

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut. Einzelzimmer gebucht und Doppelzimmer bekommen, da kein Einzelzimmer mehr frei war. Die Zimmer sind zwar klein, aber sehr gut ausgestattet.
Stayed 1 night in Apr 2024

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities
War überrascht sehr schönes kleines Hotel. Pizzaria daneben sehr gut.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Sehr gute Lage und jegliches Öv in der Umgebung. Tiefe Decken dadurch wirkt das Zimmer klein. Für kurze Aufenthalte absolut ok.
Stayed 1 night in Jan 2024

8/10 Good

Sören

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr nettes und bezahlbares Hotel in der Amüsiermeile Friedrichstrasse. Alle Veranstaltungen zu Fuß erreichbar. Etwas verwinkelt, die Zimmer zu erreichen. Buchung mit Frühstück etwas schwierig. Keine Parkmöglichkeiten (nur Parkhaus ca. 400 m entfernt vorhanden.
Stayed 1 night in Jan 2024

8/10 Good

Volker, Sassenburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage und ein Klasse Restaurant (Italofritz) wo es auch Frühstück gibt. Das Zimmer (Suite) war blitzsauber und die Lage mit Blick auf die Spree mit Balkon toll. Ich komme wieder
Stayed 1 night in Dec 2023

8/10 Good

Taisei

Stayed 1 night in Dec 2023

4/10 Poor

HUGO

Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Ikke helt gjennomført
Bra resepsjon og bra rom, men ødeleggende at en måtte ut i en trappeoppgang som luktet vondt for å komme til rommet. Deilig frokost, men ikke så hyggelig frokostbetjening.
Stayed 2 nights in Dec 2023

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut
Gut gelegen. Verkehrsreiche Straße, wodurch ich früh wach wurde. Großes Zimmer. Frühstück hatte ich nicht gebucht.
Stayed 1 night in Dec 2023

8/10 Good

Harald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Sven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business-Trip
Sauber und gute Lage
Stayed 1 night in Nov 2023

6/10 Okay

Katrin

Liked: Staff & service, amenities
Das Zimmer hat komisch gerochen. Es war zum übernachten ok, mehr auch nicht. Frühstück war sehr gut. Nähe zu U und S Bahn Friedrichstr. perfekt. Sehr freundliches Personal.
Stayed 2 nights in Nov 2023

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Disliked: Room comfort
Das Einzelzimmer war sehr klein! Waschbecken und Dusche gegenüber des Bettes! Komisch, aber wegen der „ Größe“ nicht anders machbar! Ein eigenartiger Geruch war zu vernehmen und das Treppenhaus nicht schön! Das Hotel war aber eben auch kombiniert mit einem Wohnhaus ! Wie gesagt, ich hatte ein Einzelzimmer! Die Lage sehr zentral
Stayed 2 nights in Oct 2023

10/10 Excellent

Deoksang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗함. 숙소 위치 좋음.
Stayed 1 night in Sep 2023