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Reviews of Bellevue Palace Hotel

5 out of 5
Bellevue Palace Hotel
Kochergasse 3-5, Bern, BE

Reviews

9.6

Exceptional

Rating 10 - Excellent. 352 out of 427 reviews" "
Rating 8 - Good. 65 out of 427 reviews" "
Rating 6 - Okay. 7 out of 427 reviews" "
Rating 4 - Poor. 3 out of 427 reviews" "
Rating 2 - Terrible. 0 out of 427 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Changrok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful and convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Basil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel food, staff and rooms were exquisite.
Stayed 2 nights in Mar 2024

10/10 Excellent

Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with incredible service
Wonderful hotel with outstanding service. The staff was very friendly and helpful with things to do and general info. The rooms are very spacious and comfortable. The hotel is right next to the Parliament and walking distance to most important tourist places.
Stayed 1 night in Oct 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was super
Stayed 1 night in Oct 2023

10/10 Excellent

ALEXIA KARINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Sep 2023

10/10 Excellent

Kate

Stayed 1 night in Aug 2023

10/10 Excellent

Chang Zheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Aug 2023

10/10 Excellent

Heather, Bellaire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Class and elegance from the moment you are greeted by the doorman. From all of my travels around the world, the Bellevue has one of the best hotel staffs I have ever seen….and I work in the industry.
Stayed 3 nights in Jul 2023

10/10 Excellent

adair

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful in every way!
Stayed 1 night in Jul 2023

10/10 Excellent

Priyank, Boston

Stayed 3 nights in Jun 2023

10/10 Excellent

CHRISTOPHER, cedar rapids

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely spectacular place! Honestly, one of most beautiful places that we have ever stayed. A spirit of excellence! All of the staff are INCREDIBLY helpful, and FAST! The food here is EXCELLENT, and everything was in perfect condition. The beds were very comfortable And the location is perfect. They treat everyone with honor
Stayed 1 night in Jun 2023

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Yu

Stayed 8 nights in Mar 2023

10/10 Excellent

Reginald

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing, rooms fabulous and the views were breathtaking.
Stayed 3 nights in Sep 2022

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful staff and assistance. We enjoyed the bar and excellent drinks from the bar tender very well done.
Stayed 1 night in Dec 2021

10/10 Excellent

Maya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Switzerland
Location is extremely good - overlooking the river and mountains. Service is very good in the room and outside (reception, lobby, restaurant etc) Rooms are big and comfortable. Bathroom is big and has everything what one needs. Breakfast is also very good. Covid passport is required at the checkin. Free public transport ticket is provided.
Stayed 1 night in Oct 2021

10/10 Excellent

dina

Stayed 1 night in Oct 2021

10/10 Excellent

yehuda

Stayed 2 nights in Sep 2021

6/10 Okay

ANGELA

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I didn’t like staff rood attitude
Stayed 1 night in Sep 2021

10/10 Excellent

Mario, Quincy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Beautiful property at great location!
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Kurt, La Paz, Bolivia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Visit to Bern was special, much of it has to do with Bellevue Hotel, I liked it, very professional staff, clean, and eventhough the property dates from long ago, it’s been kept in excellent shape
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bern dream hotel
What a wonderful experience. This was our first stop on our tour through Switzerland so the bar has been set high for the other hotels.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great view from our room. I wish they had a Jacuzzi.
Stayed 2 nights in Jan 2020

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Hotel BELLEVUE PALACE on Dec 23, 2019
Liebe Susan, Herzlichen Dank für Ihr Feedback. Das ganze Bellevue Palace Team hat sich über Ihren Besuch gefreut und hofft, dass Sie Ihren Aufenthalt geniessen konnten. Wir würden uns freuen, Sie bald wieder willkommen heissen zu dürfen. Herzliche Grüsse von Ihrem Bellevue Team - Carole Odermatt

10/10 Excellent

FeltlikeaQueen, KONA, Hawaii

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was treated like a Queen..such beautiful furnishing, very helpful staff from taking my coat for me to changing money to the delight persons in the lovely breakfast room ! Stay here if your going to Bern..you will not be disappointed !
Stayed 4 nights in Nov 2019
Response from Hotel BELLEVUE PALACE on Dec 21, 2019
Good afternoon, Thank you very much for your kind feedback. We are pleased to hear that you had a fantastic stay with us at the Bellevue Palace in Berne and we look forward to welcoming you with open arms for your next visit. Best Regards, The Bellevue Palace Team - Carole

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Switzerland.
Best hotel in Switzerland.
Stayed 1 night in Nov 2019
Response from Hotel BELLEVUE PALACE on Dec 21, 2019
Good afternoon, Thank you very much for your kind feedback. We are pleased to hear that you had a fantastic stay with us at the Bellevue Palace in Berne and we look forward to welcoming you with open arms for your next visit. Best Regards, The Bellevue Palace Team - Carole

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down one of my favorite stays in Switzerland.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New restaurant opened in the basement of the hotel which was marvellous.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Bellevue Palace on Nov 21, 2019
Guten Tag, Herzlichen Dank für Ihr Feedback. Das ganze Bellevue Palace Team hat sich über Ihren Besuch gefreut und hofft, dass Sie Ihren Aufenthalt geniessen konnten. Wir würden uns freuen, Sie bald wieder willkommen heissen zu dürfen. Herzliche Grüsse von Ihrem Bellevue Team - Carole Odermatt

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chic, in the centre, froendly staff and great rooms
Stayed 2 nights in Oct 2019
Response from Hotel Bellevue Palace on Nov 9, 2019
Dear Sir or Madam, Thank you very much for your kind feedback. We are pleased to hear that you had a fantastic stay with us at the Bellevue Palace in Berne and we look forward to welcoming you with open arms for your next visit. Best Regards, The Bellevue Palace Team - Carole Odermatt

10/10 Excellent

Chellini, Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, very well located, maintained and possibly the best in Bern!
Stayed 1 night in Oct 2019
Response from Hotel Bellevue Palace on Nov 9, 2019
Dear Chellini, Thank you very much for your kind feedback. We are pleased to hear that you had a fantastic stay with us at the Bellevue Palace in Berne and we look forward to welcoming you with open arms for your next visit. Best Regards, The Bellevue Palace Team - Carole Odermatt

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel!
Definitely a five star experience. The Bellevue Palace is next to the Aare River and the Parliment building. Walk out the front door and you’re in old town Bern. We were upgraded to a suite at check in which was wonderful. We’re have mentioned it was our anniversary and they made our stay memorable! The front desk staff was super friendly and helpful as was the front door gentleman. The room was very clean clean and comfortable. We definitely recommend this hotel!
Stayed 2 nights in Oct 2019
Response from Hotel Bellevue Palace on Nov 9, 2019
Dear Anna, Thank you very much for your kind feedback. We are pleased to hear that you had a fantastic stay with us at the Bellevue Palace in Berne and we look forward to welcoming you with open arms for your next visit. Best Regards, The Bellevue Palace Team - Carole Odermatt

10/10 Excellent

Sharona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and i went to the restaurant for dinner and it was also very good .
Stayed 1 night in Oct 2019
Response from Bellevue Palace on Nov 11, 2019
Dear Sharona, Thank you very much for your kind feedback. We are pleased to hear that you had a fantastic stay with us at the Bellevue Palace in Berne and we look forward to welcoming you with open arms for your next visit. Best Regards, The Bellevue Palace Team - Carole Odermatt

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great. Staff was very helpful and friendly. Great location.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2019

10/10 Excellent

Mark L., Bartlesville, Oklahoma

Liked: Cleanliness
Beautiful Hotel
Wonderful property. The treated us like royalty!!
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 3 nights in Jul 2019

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Tena, Germany

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room had a wonderful view of the river. They serve afternoon tea and have a gin bar. The hotel is perfectly located next to attractions, restaurants, and shopping. We loved our visit.
Stayed 2 nights in Jul 2019