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Reviews of Hôtel de France

Hôtel de France
36 Rue Boieldieu, Béziers

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 98 reviews" "
Rating 8 - Good. 45 out of 98 reviews" "
Rating 6 - Okay. 21 out of 98 reviews" "
Rating 4 - Poor. 10 out of 98 reviews" "
Rating 2 - Terrible. 5 out of 98 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We booked three nights in Hotel de France. When we got settled in the room, we discovered that the internet did not work, which we needed. The hotel was unable to fix it, so told us to move to another hotel in another building. The room was on the second floor, with NO elevator. That night there was so much commotion from other people that we could not sleep and decided the building was populated by prostitutes and drug dealers. The next morning, we demanded a refund for two nights, which the manager agreed, and moved to another hotel. After more than one week, I am still waiting for the refund. PLEASE HELP ME TO RECOVER MY MONEY.
Stayed 3 nights in Jun 2021

6/10 Okay

Brian

Traveled with group
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
located in a quiet environment very close to shops. Friendly and helpful staff
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few minutes walk to train station through glorious gardens, round corner from local and airport buses, in the heart of town, this budget priced comfy twin room with fan had ensuite and clean towels daily and helpful and friendly management. Aircon is extra.
Stayed 4 nights in Jul 2019

8/10 Good

Jon

Liked: Cleanliness, staff & service
Hotel Concord Not the one we booked
Upon arrival we were directed to the hotel Concord around the corner. We we checked in and asked to stay there instead. Room was OK but looked tired, decor whilst in part new was cheap. However this was kind of expected and we were staying on a budget. Overall it was OK for the price.
Stayed 2 nights in Oct 2018

10/10 Excellent

Ondina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite good for a two star hotel
Staff friendly. Strange having strong link with Concorde Hotel round the corner, but pleasant.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Good budget option
Good value for money. Central good for shops restautants etc and all main sights an easy walk. Check in after 9 is round corner in sister hotel. Room bit in need of a refurb and wc sited in a rather inaccessible corner in our room. But buffet breakfast nice and good value at 7 euro.
Stayed 1 night in Aug 2018

6/10 Okay

Snebby1, Wales

Liked: Staff & service
Hotel de France Beziers
The room is modest, the has a lift,which is a good plus as we had to feel our way through the unlit passageway to our rooms. We did complain about the lights.,it was a good location lclose to the square,and we found it quiet Although the room had a hairdryer, we would have liked tea coffee facilities in our room has the small foyer is locked, Which meant we used the cafe bars on the square
Stayed 5 nights in May 2018

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay in Beziers
Excellent location just off the main square. Lovely welcome and very helpful staff , we will be back
Stayed 1 night in Jun 2018

10/10 Excellent

juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Served with love.
Very near the bus station; and very central, although the immediate area is clearly in need of regeneration. A lovely welcoming old-fashioned place which has made us wonder also about the rest of the group, which seem very different to the anonymous multiple chains.
Stayed 1 night in May 2018

8/10 Good

PAMELA

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2017

8/10 Good

michael

Liked: Cleanliness, staff & service
A short trip to Beziers
We decided to take a flight to Baziers, likely we had gorgeous weather for early April. We selected Hotel de France, because of central city location and great price. A short distance to city centre, train and bus station, where you can explore the region. This is a good quality, 2* hotel with a great service.

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for a great location. Will stay again.
Very nice hotel, extremely nice people, great location.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Booked hotel where we where not "allowed" to stay.
We stayed in the Concorde Hotel rather than the Hotel France around the corner. We had to ring the hotel's tel no as there was no one in the reception of the hotel we booked originally. Someone collected us and said we had to stay in the other hotel. The room we were given was tired and drap, no window to the street but to a flat roof between buildings. The only positive was the offer of parking in the garage for an extra charge. If we had not rung we don't know how long we would have had to wait for checking in as no one was there in the hotel we booked. No notices to advise how to check in. We did not stay in the hotel we originally booked. No explanation given.

10/10 Excellent

Mushi, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Bezier centre
The manager was very helpful and assisted us on arrival. The room was clean and quiete, the breakfast was very nice and copious. As a two star hotel for short break it is just what it says on the box and I would return there if I needed to stay in Beziers again.

8/10 Good

Colin, Finzean, Scotland

Liked: Cleanliness, staff & service, room comfort
Good budget hotel in the centre of Beziers.
Was looking for a hotel in the centre of Beziers for a couple of days. This is a good budget hotel. Bedroom was large by French standards. Couldn't manage to use the toilet with the door shut though, which was a weird design feature but as I was a single it didn't really matter. Shower in the bath didn't have a curtain and a round bottomed bath didn't add to the showering experience. A couple of friends had walk in showers so probably worth asking for one of those. A couple of late night bars in proximity but I didn't hear any noise. Partly because I was in one of them until 1am on the Saturday!! Staff are very friendly and helpful. Handy if you can speak a little bit of French for a couple of them. Breakfast is good.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good enough for the money-excellent breakfast.
Nice owners-area is very run down. Very,very noisy disco underneath hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Safe but still sorry
Hotel de France was closed so they moved us to their upgraded hotel. This hotel was around the corner from hotel de France. The neighborhood was old, but still safe. The Internet was sporadic. We paid extra for breakfast and it was good.

8/10 Good

stephanie, Malvern

Liked: Staff & service
Birthday trip
we went to celebrate my son's birthday. The hotel was well placed for the town centre.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bit of a let down
the staff are great and very helpful, especially when we found hairs in the bed, however the hotel is in need of a complete refurbishment from the outside to the inside rooms. If there was a fire I suspect there would be major problems. The local to Bezier is fine, but you can't hel feeling you're in the wrong side of town, noise was an issue and we were there in the early part of the week

8/10 Good

Scott, Ely UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money.
A very simple hotel, only a few minutes from the city centre. There was plenty of on street parking within a few minutes walk. The room was clean and adequate but could have done with a little refreshment. The staff were helpful and friendly.

2/10 Terrible

dave, England

Disliked: Property conditions & facilities, room comfort
Poor quality hotel
We only stayed for one night instead of four nights! The room was not up to our standard, the breakfast was terrible, which we left untouched. The lady in charge only charged for the one night, she contacted Expedia to cancel the other 3 nights, which we hope you have done.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Phil, Dorset

Liked: Cleanliness, staff & service, room comfort
Excellent value
Great location. Superb helpful and friendly staff. Rooms simple but clean and in good condition. Some communal areas a bit shabby.

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Déçue
Bonjour. Avant tout merci pour les 2 personnes qui nous on accueilli . Le Monsieur le soir. La dame au petit dejeuner. Par contre, très déçue car pas de parking privé or, il y avait un grand garage privé ??? on a dû défaire les vélos de la voiture et tourner plus 1/4 pour trouver une place. De plus , la chambre avait une odeur très désagréable surtout la salle de bain. Petit dejeuner pour le prix reste très moyen. Pour le prix de 182€ , j'espèrais beaucoup mieux . Je demande donc un geste commercial car cette prestation etait beaucoup trop chère. Merci. Cordialement.
Stayed 1 night in Aug 2020
Response from JOELLE on Aug 25, 2020
Merci d'avoir séjourné dans notre établissement. Nous tenons compte de vos commentaires pour améliorer nos prestations.

8/10 Good

anis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon rapport qualité prix
bon rapport qualité prix, près du centre ville.
Stayed 1 night in Aug 2020
Response from JOELLE on Aug 25, 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

8/10 Good

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRES BIEN
Chambre très propre. Nous avons été surclassés. Beaucoup de bruit d'une chambre proche, de 3 heures du matin a 8 heures !
Stayed 1 night in Aug 2020
Response from JOELLE on Aug 25, 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

6/10 Okay

RACHID

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2020
Response from JOELLE on Aug 25, 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

2/10 Terrible

AMIMER

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je pensais que le site internet Hotels.com vérifiait les hôtels proposés. J'ai choisi cet hôtel car classé en 2*. Je pense sincèrement que cela doit faire un certain et long temps que la commission d'attribution des étoiles n'est pas allée voir cet établissement. tout simplement horrible. la réception est délocalisée dans un 2nd établissement ainsi que le petit déjeuner: je ne comprend pas. les chambres tout simplement désuette et surtout sale et je ne parle même pas de la SdB. De la moisissure partout sur les murs, le ménage non fait (poils pubiens présent au sol et papier toilette de partout au sol). J'avais réservé 2 nuits y cpis pdj: j'y suis resté qu'une seule nuit et j'ai du prendre une chambre ailleurs (hôtel ibis Parc actipolis). franchement, je vous conseille de leur demander des photos RECENTES à vos prestataires.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Marie

Disliked: Cleanliness, property conditions & facilities, room comfort
Fatigués...
Si vous êtes insomniaque je vous conseille cet hôtel! Vous n allez pas vous ennuyer entre les chasses d eau des sanibroyeurs ,les portes qui claquent et les escaliers méga bruyants. Bref on a peu dormi... seul point positif l accueil et le centre ville proche.
Stayed 1 night in Aug 2019

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Séjour deux nuits
Salle de bain vieillotte et baignoire à changer.
Stayed 2 nights in May 2019

6/10 Okay

Bertrand

Liked: Cleanliness, staff & service, room comfort
Juste correct, rien de plus
Chambre correcte, qui mériterait d'être rafraîchie tout de même. Bien situé mais environnement nocturne très bruyant. Aucune isolation de la chambre. Très difficile de fermer l’œil de 1h à 4h du matin à cause des gens alcoolisés dans la rue. Personnel très sympathique et aimable.
Stayed 1 night in Apr 2019

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour, personnels agréable et a l'ecoute , propre petit déjeuné copieux . Juste une petite remarque matelas un peu dur .
Stayed 3 nights in Feb 2019

8/10 Good

jean pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne adresse
L' établissement en plein centre ville dispose d 'un garage sous terrain. Très bien situé. L' accueil est parfait. Les chambres, de bonne dimension sont très propres, bien équipées. Clim, wifi. Excellent rapport qualité-prix. Personnel très serviable.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres accueillant et aimable aussi je reviendrais et je le recommande aussi
Stayed 1 night in Jan 2019

6/10 Okay

papelorey

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2019

8/10 Good

sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel correct avec excellent rapport qualité/prix
Très bon accueil. Dans la chambre, tout était correct voire bien sauf: _le battant des WC qui était désaxé et instable _une exposition coté rue bruyante (pub bar á proximité) Bonne literie. Sdb grande mais éclairage insuffisant. Petit déjeuner non testé car départ a 6h.
Stayed 1 night in Oct 2018

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
céntrico, con servicio y cómodo agradable
habitación de estilo provenzal agradable, lugar céntrico delante galerías Lafayette, que dan a Allée P. Riquet, tranquilo por la noche y una ducha espléndidamente cómoda; en recepción, la Sra. Natalie, muy amable, en todo momento facilitó cualquier detalle; en fin, relación precio y calidad, que es a fin de cuentas lo que se busca, óptima...
Stayed 3 nights in Sep 2018

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien situé et confortable
Hotel bien situé. Accueil très chaleureux et courtois. Explications généreuses pour visites de la ville. Propre et tranquille.
Stayed 1 night in Sep 2018

8/10 Good

Ellen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

4/10 Poor

Dominique

Disliked: Property conditions & facilities, room comfort
Abus... vous avez dit abus ?
Ok... nous sommes dans le sud et en plein été. ..mais à ce prix là... pas d'eau chaude !!! Ce n'est que personnel, mais je trouve que c'est un tout petit peu abuser !!! Pas vous ?
Stayed 1 night in Aug 2018
Response from La Direction on Sep 11, 2018
Bonjour Nous avons bien pris note de votre remarque. Nous sommes vraiment navré que vous ne nous ayez pas un instant fait par de votre problème lors de votre séjour passé à l'hôtel. D'autant plus surpris que nous n'avons à aucun moment eu de problème de cet ordre et aucun de nos clients ne s'est plaint à ce moment là. Nous ne comprenons pas d'où vient ce manque d'eau chaude en plein été.... Nous restons cependant à votre disposition pour toute demande ou complément d'information. Cordialement

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de France, Bézier
Hotellet ligger på en tvärgata till det vackra centrala torget där du hittar allt ifrån restauranger till bankomat, övervakat parkeringshus och livsmedelsbutik. Det var lätt att hitta dit och det är en kort bilfärd från flygplatsen. Rummet var fräscht och rent och personalen supertrevliga.
Stayed 1 night in May 2018
Response from ana on May 31, 2018
Tack så mycket och vi ses snart på vårt hotell