Ratings based on 1,153 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from CT

overbooked

Posted Sep 4, 2017
Said they were overbooked due to state fair; Didn't have 2 beds as booked, never brought suggested roll away; didn't offer any compensation like breakfast ; hotel looks old & tired
4 out of 5
Recommended
for Everyone
by A verified traveler from milwaukee wi

Nice close to mall and airport

Posted Aug 30, 2017
The bathroom vent was dirty and the Wi-Fi was not great
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, close to Mall of America.

Posted Aug 19, 2017
This is our second time to this Marriot. Great service!!! Everyone goes out of there way to courteous and professional. Like the shuttle service to Mall. Great channel selection on TV. Bed supper comfortable, room supper clean!!! Love our stay at the Mpls Airport Marriot!!!! Thanks to everyone that works there
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 19, 2017 on Hotels
4 out of 5
by James

This traveler left a rating score only Posted Aug 6, 2017 on Hotels
4 out of 5
by Kynisha

Friendly staff but room's cleanliness was an issue

Posted Jul 31, 2017 on Hotels
For the price I paid, wi-fi should have been included. I found a big dead bug on the carpet, ants on the tile floor by the bathroom, and also a couple of ants on the bed. There was still water in the bathtub when I went to go take a shower. Everything else in the room was standard. I did enjoy the the customer service from all employees. Everyone from the front desk, cleaning staff, and valet were super nice and friendly. Effortless check-in and check-out.
5 out of 5
by Erika

This traveler left a rating score only Posted Jul 31, 2017 on Hotels
5 out of 5
Recommended
for Families
by A verified traveler from Blythe, Ca

Great place to stay for the Mall of American

Posted Jul 31, 2017
Pros: Very clean great staff
Location: About a quarter of a mile away from the Mall of America great food shopping and rides
Had the kids and stay in the mall until 930 then the pool was open 12
5 out of 5
Recommended
for Everyone
by A verified traveler from plano,Tx

Good Hotel close to Mall

Posted Jul 25, 2017
Great customer service. Welcoming atmosphere. Extremely dedicated staff. Good amenities. Highly recommend.
4 out of 5
by Walter

This traveler left a rating score only Posted Jul 9, 2017 on Hotels