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Reviews of Hotel Rosales Plaza

4 out of 5
Hotel Rosales Plaza
Calle 71a # 5-47, Chapinero, Bogotá, Distrito Capital

Reviews

9.2

Wonderful

Rating 10 - Excellent. 263 out of 386 reviews" "
Rating 8 - Good. 87 out of 386 reviews" "
Rating 6 - Okay. 21 out of 386 reviews" "
Rating 4 - Poor. 9 out of 386 reviews" "
Rating 2 - Terrible. 6 out of 386 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leidy

Traveled with group
Lugar recomendado en Bogotá 🇨🇴, seguridad y atención de primera
Stayed 3 nights in Apr 2024
Response from Carolina Muñoz on Apr 23, 2024
Muchas gracias por sus comentarios, nos encanta saber que tuvo una buena estadía.

8/10 Good

Hector

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service
Stayed 3 nights in Apr 2024
Response from Carolina Muñoz on Apr 10, 2024
Thank you for your feedback.

10/10 Excellent

Katia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Breakfast was very good. Only remark, should have an option of light cover or sheets instead of only heavier blankets. Bogotá is not as cold as some people feel it is.
Stayed 4 nights in Mar 2024
Response from Carolina Muñoz on Mar 26, 2024
Thank you so much for your feedback, yes, we have the option of placing a light blanket, we will leave it in your profile for the next stay.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 3 nights in Jan 2024
Response from Carolina Muñoz on Jan 22, 2024
Muchas gracias!

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Best quality per dollar paid in Bogota
Stayed 1 night in Jan 2024
Response from Carolina Muñoz on Jan 22, 2024
Thank you!

10/10 Excellent

Maria

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente locación y servicio. Todos son muy amables. Lo unico que tener en cuenta que las habitaciones no tienen aire acondicionado pero el clima de bogota es muy bueno
Stayed 3 nights in Jan 2024
Response from Carolina Muñoz on Jan 22, 2024
Muchas gracias por sus comentarios y por calificar nuestro servicio. Nos encanta saber que tuvo una buena experiencia. Esperamos que nos visite de nuevo pronto.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jan 2024
Response from Carolina Muñoz on Jan 18, 2024
Thank you!

10/10 Excellent

TATIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Carolina Muñoz on Jan 3, 2024
Gracias por calificar nuestro servicio!

8/10 Good

Helber

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Carolina Muñoz on Jan 3, 2024
Muchas gracias!

10/10 Excellent

Hodge, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good 4-star hotel in a safe, convenient neighbourhood
Stayed 3 nights in Dec 2023
Response from Carolina Muñoz on Dec 14, 2023
Thank you!

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Great hotel in a great area. Very friendly & helpful staff. Extremely clean & comfortable
Stayed 3 nights in Dec 2023
Response from Carolina Muñoz on Dec 12, 2023
Thank you!

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Carolina Muñoz on Jan 3, 2024
Muchas gracias por su calificación!

10/10 Excellent

Haydee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástico Hotel!
Excelente hotel, un servicio increíble 👌 10/10, aparte de sus instalaciones lo mejor su personal. Habitaciones amplias , bonitas y comodas, comida muy buena, un amplio buffet para el desayuno y el almuerzo. Zona muy céntrica y bonita. 100% recomendado. No dudaria en regresar.
Stayed 7 nights in Nov 2023
Response from Carolina Muñoz on Nov 16, 2023
Nos alegra mucho leer su reseña y saber que tuvo una buena experiencia, le esperamos de nuevo pronto.

8/10 Good

Armando

Traveled with family
Liked: Staff & service
Disliked: Amenities
Property is very well located. But the hotel is outdated, and has no AC.
Stayed 3 nights in Oct 2023
Response from Carolina Muñoz on Oct 26, 2023
Thank you, we have portable AC for your next stay.

6/10 Okay

Francoise

Stayed 4 nights in Sep 2023
Response from Carolina Muñoz on Nov 10, 2023
Muchas gracias por su calificacion.

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un muy buen hotel en un área muy segura, muy lindo y limpio con excelente atención al huésped, me volvería a quedar ahí!
Stayed 7 nights in Sep 2023
Response from Carolina Muñoz on Sep 25, 2023
Muchas gracias, encantados de que regrese.

10/10 Excellent

antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Carolina Muñoz on Sep 25, 2023
Muchas gracias!

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property near Zona T & Zona G , great restaurants near by staff was very friendly
Stayed 2 nights in Aug 2023
Response from Carolina Muñoz on Sep 13, 2023
Thank you so much!

10/10 Excellent

Claudia, canoa park

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD PLACE TO SATY IN BOGOTA
Stayed 2 nights in Sep 2023
Response from Carolina Muñoz on Sep 12, 2023
Thank you!

10/10 Excellent

MARIELA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great servicr, great location. Room service 24 hrs very convenient..Excellent food.
Stayed 4 nights in Aug 2023
Response from Carolina Muñoz on Aug 17, 2023
Thank you so much!

10/10 Excellent

Eva

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Carolina Muñoz on Aug 2, 2023
Muchas gracias!

10/10 Excellent

Alicia

Stayed 1 night in Jun 2023
Response from Carolina Muñoz on Jul 10, 2023
Muchas gracias por calificar nuestro servicio.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good the breakfast, the area the only thing that they need to improve is the wifi connection in the rooms. I had to go down to the lobby to get hood connection.
Stayed 4 nights in May 2023
Response from Carolina Muñoz on Jun 5, 2023
Thank you!

10/10 Excellent

Henik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Carolina Muñoz on Jun 26, 2023
Thank you.

10/10 Excellent

Henik

Stayed 3 nights in May 2023
Response from Carolina Muñoz on Jun 13, 2023
Muchas gracias por calificar nuestro servicio, esperamos que regrese pronto.

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodo
Stayed 2 nights in Apr 2023
Response from Carolina Muñoz on Apr 19, 2023
Gracias por su calificación y comentarios.

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very help full especially Monica at the front desk, great person We would stay there again
Stayed 4 nights in Mar 2023
Response from Carolina Muñoz on Mar 11, 2023
Thank you! We are happy to knows it!

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo, excelente ubicación y servicio.
Stayed 3 nights in Mar 2023
Response from Carolina Muñoz on Mar 8, 2023
Muchas gracias! Nos agrada que haya estado a gusto en el Hotel.

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and perfect location.
Stayed 2 nights in Feb 2023
Response from Carolina Muñoz on Feb 28, 2023
Thank you for your feedback!

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023
Response from Carolina Muñoz on Mar 21, 2023
Muchas gracias!

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was incredible,i loved it
Stayed 2 nights in Feb 2023
Response from Carolina Muñoz on Feb 22, 2023
Thank you!

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located hotel with modern facilities and friendly staff
Stayed 2 nights in Feb 2023
Response from Carolina Muñoz on Feb 17, 2023
Muchas gracias!

8/10 Good

Alberto, WINDERMERE

Stayed 3 nights in Feb 2023
Response from Carolina Muñoz on Mar 8, 2023
Muchas gracias.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023
Response from Carolina Muñoz on Mar 8, 2023
Muchas gracias!

8/10 Good

carmen

Stayed 2 nights in Jan 2023
Response from Carolina Muñoz on Mar 8, 2023
Gracias por calificar nuestro servicio,

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Carolina Muñoz on Jan 6, 2023
Muchas gracias.

8/10 Good

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tiene una excelente ubicación, con fácil acceso a Restaurantes, farmacias y supermercados. Es muy cómodo y con buenas instalaciones. Cuenta con desayuno completo y sabroso. Las atenciones del Staff fueron muy buenas.
Response from Carolina Muñoz on Jan 6, 2023
Muchas gracias por sus comentarios.

4/10 Poor

Johan Sebastian, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is located in a good area. I stayed for one night but unfortunately they were hosting a party on the first floor restaurant with dj and very loud music until at least 2am. It was impossible to sleep. They should not have any guests when they have events … they can’t have both at the same time.
Response from Carolina Muñoz on Dec 28, 2022
Thank you and sorry for the inconveniences.

6/10 Okay

Liping

Liked: Cleanliness, property conditions & facilities
Staff kinda rude
Response from Carolina Muñoz on Dec 28, 2022
Thank you for your feedback. We are working to improve our staff services skills.

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honest Review from a Texan. I will rate from 1 to 10. Staff from top to bottom - TEN. Wifi for streaming soccer games during World Cup Quarterfinals - TWO. WifI for email and normal things - SIX. Breakfast - SIX. Sports Bar/Restaurant and food - SEVEN. Bed Comfort - FIVE. Shower - TEN. Location - TEN. Value - SEVEN. Noise level in hallways - NOT MUCH. Christmas Decor - TEN. I stayed for 4 nights. Would I stay again? - PROBABLY. And just because breakfast is free it does not mean you should not tip:-)
Stayed 5 nights in Dec 2022
Response from Carolina Muñoz on Dec 28, 2022
Thank you for dedicating time to send us your detailed feedback, we appreciate it so much.

10/10 Excellent

Vicente

8/10 Good

Ivy M, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, rooms are great, very nice staff, i love the area. the only con is that you cannot make a local call and have to call lobby for them to make it, also TV is too small ... but overall, it's great, I will go back anytime.
Stayed 5 nights in Oct 2022
Response from Carolina Muñoz on Nov 16, 2022
Thank you for your feedback!

4/10 Poor

Juan

Business traveler
Disliked: Staff & service
I like the breakfast. I didn't like the service.
Stayed 2 nights in Sep 2022
Response from Carolina Muñoz on Sep 28, 2022
Thank you for your feedback and sorry for the inconveniences.

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service, breakfast is nutritious, delicios, and with a wide variety.
Stayed 9 nights in Sep 2022
Response from Carolina Muñoz on Sep 13, 2022
Thank you!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Carolina Muñoz on Sep 13, 2022
Muchas gracias por calificar nuestro servicio.

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay- great service, very clean!
Stayed 4 nights in Sep 2022
Response from Carolina Muñoz on Sep 13, 2022
Thank you for your feedback.

10/10 Excellent

Chip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. The hotel was a great deal for the service and the room.
Stayed 5 nights in Aug 2022
Response from Carolina Muñoz on Sep 1, 2022
Thank you for your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022
Response from Carolina Muñoz on Aug 9, 2022
Muchas gracias!

4/10 Poor

Juan, Miami

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2022

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean rooms, and very helpful staff! Great location surrounded by delicious restaurants.
Stayed 1 night in Jul 2022
Response from Carolina Muñoz on Jul 25, 2022
Thank you for your feedback.