Superior Penthouse | Egyptian cotton sheets, premium bedding, down comforters
Check availability

Reviews of Cassa Luxury Homes – Hotel Boutique

4 out of 5
Cassa Luxury Homes – Hotel Boutique
Calle 87 # 19-21, Bogotá

Reviews

9.8

Exceptional

Rating 10 - Excellent. 115 out of 133 reviews" "
Rating 8 - Good. 14 out of 133 reviews" "
Rating 6 - Okay. 2 out of 133 reviews" "
Rating 4 - Poor. 1 out of 133 reviews" "
Rating 2 - Terrible. 1 out of 133 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lilia, Doral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel Area was excelent
Stayed 4 nights in Apr 2024

10/10 Excellent

Evelyn, Roseville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in Bogota
Stayed 1 night in Apr 2024
Response from Thanks Elisha on Apr 25, 2024
Good morning Elisha, thank you for your appreciation.

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Thanks Ray on Apr 19, 2024
Thanks Ray

10/10 Excellent

ARTUR, Tampa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! Best place to stay in Bogota
Stayed 4 nights in Feb 2024
Response from Thanks Artur on Mar 19, 2024
Good afternoon Dear Artur, thank you for your comment, we are delighted with your experience at Cassa Luxury Homes.Ana

10/10 Excellent

Albert, Van Nuys

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in a great location. Between La Zona Rosa & Parquet 93.
Stayed 3 nights in Mar 2024
Response from Thanks Albert on Mar 13, 2024
Good afternoon Dear Albert, thank you for your rating, we are waiting for you again at Cassa Luxury Homes.Ana

10/10 Excellent

Grzegorz, North Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very few people speak English
Stayed 2 nights in Mar 2024
Response from Thanks Grzegorz on Mar 13, 2024
Good afternoon dear Grzegorz, thank you for your comments, we will continue working to improve the experience.Ana

10/10 Excellent

Adel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 4 nights in Jan 2024
Response from Thanks Adel on Mar 13, 2024
Good afternoon Dear Adel, thank you for your rating, we are waiting for you again at Cassa Luxury Homes.Ana

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Thanks Dustin on Mar 13, 2024
Good afternoon Dear Dustin, thank you for your rating, we are waiting for you again at Cassa Luxury Homes.Ana

10/10 Excellent

Adriana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay, staff was really nice, breakfast was walkable and safe area. I traveled with my husband and baby. We chose this property because they offered cribs, however the crib didn’t follow safety standards, even though I enjoyed the stay, I would recommend for the hotel to replace the crib mattress for a firm one to prevent SID (sudden infant death).
Response from Thanks Adriana on Mar 13, 2024
Good afternoon dear Adriana, thank you for your comments, we will continue working to improve the experience.Ana

10/10 Excellent

Shane

Response from Thanks Shane on Mar 13, 2024
Good afternoon Dear Shane, thank you for your rating, we are waiting for you again at Cassa Luxury Homes.Ana

10/10 Excellent

Elisha

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. Highly recommend it.
Stayed 1 night in Nov 2023
Response from Thanks Elisha on Mar 13, 2024
Good afternoon Dear Elisha, thank you for your rating, we are waiting for you again at Cassa Luxury Homes.Ana

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Gran Estadia on Nov 30, 2023
Buenas tardes Estimada Vivian gracias por tu comentario, encantados de tu estadía en nuestra propiedad.Gracias Ana Rodriguez

10/10 Excellent

Michel Gaston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service Very helpful Best place Thank you so much
Stayed 3 nights in Nov 2023
Response from Thanks Michel on Nov 17, 2023
Dear Michel, thank you for your comments, we are happy with your stay at Cassa Luxury.

10/10 Excellent

Jorge

Stayed 3 nights in Oct 2023
Response from Thanks on Oct 30, 2023
Buenas tardes Jorge mil gracias por tus valioso comentario trabajamos todos los días en hacer que cada experiencia sea única, gracias por elegir Cassa Luxury Homes.

10/10 Excellent

Intrepid

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a teriffic time at this hotel! It was very clean, quiet, close to many Dinning & Shopping options and had a lovely park right across the street! And the staff, from the Front Desk, to the Cleaning Ladies were Excellent. It was sooo nice, that I'm going back in March for another stay!
Response from Thanks on Oct 26, 2023
Thank you for choosing Cassa Luxury Homes, we would love to be your home when you return to Bogota

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall experience was wonderful!
Stayed 3 nights in Oct 2023
Response from Steve on Oct 26, 2023
Dear Steve Thank you for choosing Cassa Luxury Homes, we would love to be your home when you return to Bogota

10/10 Excellent

Jon, Malibu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Was a little put off that they wanted to charge me on the way out the door for a recycled laundry bag. Considering the rate they charge relative to competitors, AND I had stayed with them for a week, it seemed a bit petty to hold me up from leaving and make an ordeal about a lousy laundry bag. (I left them $32000 col pesos for it) but was NOT a great way to wrap up the trip. While I LOVED the hotel, it totally changes my mind about whether I would stay again. I found it a little petty.
Stayed 4 nights in Oct 2023
Response from Thanks Jon on Oct 17, 2023
Good afternoon, Mr Jon . Thank you very much for choosing us, without a doubt, all your observations help us to improve day by day. Thank you for choosing Cassa Luxury Homes, we will be happy to have the opportunity to welcome you again. Att Ana Rodriguez

10/10 Excellent

Jon, Malibu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just book it. Fabulous rooms. Great breakfast. Super staff. Perfect location in Bogotá. Heads above the other hotels in the area - I’ve tried them all. Book here. You won’t regret the choice.
Stayed 2 nights in Oct 2023
Response from Thanks Jon on Oct 17, 2023
Thank you Jon for choosing Cassa Luxury Homes, we will be happy to have you return to us.

2/10 Terrible

Jheanine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Would not recommend
The front door man was not good at welcoming us. He insisted we use an american passport even though 3/4 of us are Colombian which we felt was suspicious. He only gave us 2 room keys even though we payed $70.000 pesos per person additional and the ere were 4 of us. He also failed to inform us how to use the key card in the elevator and we ended up in the garage. He also made it seem like because we arrived late that we would not be accommodated with the appropriate number of beds (3) that we had requested. After all that when we finally make it to our room we find that unlike the posted pictures, there is not even a curtain between the master bedroom and the kitchen area so when I stepped out of the shower hallway, everyone could see me immediately. Our room listed 2 rooms but this was a studio apartment. So due to the lack of privacy we went downstairs to the bar. The same doorman was there and he sat us on the couch in front of what he called a “self service bar” this is basically what i always have available in every hotel room but somehow we were in the lobby faced with a single mini fridge full of mostly coca cola. He went back to the front desk to blare his music from his phone and sing along loudly while we sat quietly unattended. We asked him if we could visit the pool and he said it was reserved so no. The morning was better and they offered us warm hospitality. The biggest disappointment though was the lack of privacy in the overpriced bedroom.
Stayed 1 night in Oct 2023
Response from Re: Jheanine on Oct 17, 2023
Good afternoon JheanineIt is a pleasure to greet you. Thank you very much for writing to us. Each suggestion helps us improve day by day. However, the published photographs show that our environment is Loft-type and that is why the sensation is perceived. For everything else, thank you for choosing us. We will be delighted to have you return to Cassa Luxury HomesBest Regards Ana Rodriguez

6/10 Okay

Steve

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Property was ok but rather expensive for what it is. They show images of room and facilities of a washing machine for self use, however there isn’t one available. Rather overly expensive fee for a pet and they didn’t provide water and food bowl as advertised, no bottled water in room, no coffee creamer or sugar. Pool was nice other than than nothing special
Stayed 2 nights in Sep 2023
Response from Manuel Mora on Sep 8, 2023
Hello dear Steve,Thank you for writing us, our photos are totally real. Each apartment has different amenities, so that I recommed you to check not the general photos is necessary to see the individual photos of the apartment to be sure on the amenities that you are going to have.Cordially

10/10 Excellent

Kenneth

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stay was amazing and rooftop patio was the perfect spot for my proposal. Best of all she said yes!
Stayed 2 nights in Aug 2023
Response from Manuel Mora on Sep 7, 2023
Dear Kenneth,Thank you very much for rating us, we are very happy to know that everything in your proposal was perfect. Congratulations to your wife and to you on this new step.Cordially,

10/10 Excellent

Richard

Stayed 3 nights in Jul 2023
Response from Manuel Mora on Aug 28, 2023
Señor Richard,Muchas gracias por su calificación y comentarios. Esperamos volver a recibirlo en nuestros apartamentos en su próxima estadía en Bogotá, Colombia. Cordialmente,

10/10 Excellent

RUTH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, safe and room nicely done. As a female traveler I was extremely comfortable. At the time of booking I didn’t notice the kitchen; a wonderful addition for extended stays. Great value and amazing team. Would’ve appreciated more pescatarian options for breakfast but wonderful stay otherwise! Oh, and a beautiful park across the street. Would highly recommend for a business or leisure stay.
Stayed 2 nights in May 2023
Response from Manuel Mora on May 15, 2023
Dear Ruth, thank you for your rating and comments. This helps us improve our service every day. We hope to receive you again on your next visit to the city of Bogotá. Sincerely,

8/10 Good

A.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Manuel Mora on May 2, 2023
Thank you for your rating and comments. This helps us improve our service every day. We hope to receive you again on your next visit to the city of Bogotá. Sincerely, Manuel Mora

10/10 Excellent

Arben

Stayed 2 nights in Apr 2023
Response from Manuel Mora on May 12, 2023
Dear Arben, thank you for your rating and comments. This helps us improve our service every day. We hope to receive you again on your next visit to the city of Bogotá. Sincerely,

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very residential.
Stayed 7 nights in Apr 2023
Response from Manuel Mora on Apr 20, 2023
Dear Maria, thank you for your rating and comments. This helps us improve our service every day. We hope to receive you again on your next visit to the city of Bogotá. Sincerely, Manuel Mora

10/10 Excellent

Rikke

Stayed 1 night in Apr 2023
Response from Manuel Mora on Apr 12, 2023
Señor Rikke,Muchas gracias por sus comentarios y calificación, esperamos poder volver a recibirlo en nuestra propiedad. Cordialmente,

10/10 Excellent

Rosa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio queremos volver!! Gracias por todo
Stayed 3 nights in Feb 2023
Response from Manuel Mora on Mar 13, 2023
Señora Rosa, Muchas gracias por confiar en nosotros para su estadía en la ciudad de Bogotá. También le agradecemos por su calificación y comentarios estos nos ayudan a seguir mejorando cada día.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Manuel Mora on Mar 13, 2023
Muchas gracias por confiar en nosotros para su estadía en la ciudad de Bogotá. También le agradecemos por su calificación y comentarios estos nos ayudan a seguir mejorando cada día.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book it!!!!!
Excellent stay!! Excellent location (walking distance to Zona Rosa and short drive to Park 93...both areas full of restaurants), superb staff (the front desk and breakfast staff went above and beyond). Great breakfast too. Right outside Cassa Homes is a nice park with plenty of outdoor gyms - if that interests you. As far as our Cassa studio, it exceeded our expectations. The studio was spacious and modern....with an amazing bed.
Stayed 3 nights in Feb 2023
Response from Manuel Mora on Mar 13, 2023
Thank you for your rating and comments. This helps us improve our service every day. We hope to receive you again on your next visit to the city of Bogotá.

10/10 Excellent

Adrian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how big the apartment was, the only thing I was a little upset was that there was only one tv in the apartment they should put another one in the living room/kitchen area
Stayed 6 nights in Feb 2023
Response from Manuel Mora on Mar 13, 2023
Dear AdrianThank you for your rating and comments. This helps us improve our service every day. We hope to receive you again on your next visit to the city of Bogotá. Sincerely,

10/10 Excellent

Edwin

Excellent, excellent, excellent
Everything about this hotel was excellent. That staff were courteous and helpful with everything. The morning breakfast spread was exemplary. The hotel is located in a perfect location. We just had a short walk to the Zona Rosa where we had our dinner reservations. The park across the street is lovely and the view from the pool and gym was stunning. The best part is that this was such a great value. You would be remiss not to stay here if in Bogotà
Stayed 4 nights in Jan 2023
Response from Manuel Mora on Feb 21, 2023
Dear Edwin, thank you for your rating and comments. This helps us improve our service every day. We hope to receive you again on your next visit to the city of Bogotá. Sincerely,

10/10 Excellent

Santiago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. See you next year!
Response from Manuel Mora. on Jan 13, 2023
Dear Santiago, thank you for your rating and comments. This helps us improve our service every day. We hope to receive you again on your next visit to the city of Bogotá.

10/10 Excellent

Leigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Manuel Mora on Dec 27, 2022
Dear Leigh, thank you for your rating and comments. This helps us improve our service every day. We hope to receive you again on your next visit to the city of Bogotá.

10/10 Excellent

Flavio

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Cassa Luxury is a fantastic place to stay when in Bogota. Location (in front of Virrey Park), room comfort and staff is great. I have been here and returned with all family for Christmas. The room is spacious, modern and well furnished. Breakfast is also well served. Despite not having restaurant service for other meals they help you to order from several great restaurants nearby.
Stayed 1 night in Dec 2022
Response from Manuel Mora on Dec 26, 2022
Dear Flavio, thank you for your rating and comments. This helps us improve our service every day. We hope to receive you again on your next visit to the city of Bogotá. Sincerely,

10/10 Excellent

Norma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent. Every morning there is a new item to taste, and the personnel is courteous and very helpful. We really enjoyed this small hotel
Stayed 4 nights in Dec 2022
Response from Manuel Mora on Dec 14, 2022
Dear Norma, thank you for your rating and comments. This helps us improve our service every day. We hope to receive you again on your next visit to the city of Bogotá. Sincerely,

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great.
Stayed 1 night in Nov 2022
Response from Manuel Mora on Dec 5, 2022
Dear Sonia, thank you for your rating and comments. This helps us improve our service every day. We hope to receive you again on your next visit to the city of Bogotá. Sincerely,

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2022

10/10 Excellent

Mark, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded our expectations. Great spacious room, friendly staff, good pool and gym, excellent location. We will definitely return.
Stayed 5 nights in Nov 2022

8/10 Good

michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Clean Minutes to restaurants and supermarket Nice staff Wonderful breakfast
Stayed 4 nights in Nov 2022

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. New boutique hotel. Beautifully decorated. Clean and modern. Beds comfortable and washrooms clean and modern. The entire city flooded while we were there and the staff helped us get out. A great choice.
Response from Manuel Mora on Nov 17, 2022
Dear Jonathan, Thank you for rate us, we really apreciate it. Also your comments help us to improve our service. We hope to see you again in your next visit to Bogotá, Colombia.

10/10 Excellent

Dagmar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and modern. The beds are comfortable. Breakfast is excellent. The hotel is very well located in front of Virrey Park. It is near restaurants and shopping. I have stayed at this property many times and will continue to do so.
Response from Manuel Mora on Nov 17, 2022
Dear Dagmar, Thank you for rate us, we really apreciate it. Also your comments help us to improve our service. We hope to see you again in your next visit to Bogotá, Colombia. Cordially,

10/10 Excellent

Joseph

Stayed 3 nights in Oct 2022
Response from Manuel Mora on Oct 28, 2022
Dear Joseph, Thank you for rate us, we really apreciate it. We hope to see you again in your next visit to Bogotá, Colombia. Cordially,

8/10 Good

Kenneth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 6 nights in Oct 2022
Response from Manuel Mora on Oct 25, 2022
Dear Kenneth, Thank you for rate us, we really apreciate it. Also your comments help us to improve our service. We hope to see you again in your next visit to Bogotá, Colombia. Cordially,

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel, close to a charming little park. Friendly staff
Stayed 2 nights in Oct 2022
Response from Manuel Mora on Oct 18, 2022
Dear Carlos, Thank you for rate us, we really apreciate it. Also your comments help us to improve our service. We hope to see you again in your next visit to Bogotá, Colombia.

4/10 Poor

Michel

Stayed 2 nights in Sep 2022
Response from Manuel Mora on Oct 13, 2022
Señor Michel, Muchas gracias por su calificación. Lamentamos mucho que su estadía no fuera totalmente satisfactoria. Nos gustaría saber un poco las razones por que no fue de su total agrado su alojamiento en nuestra propiedad.Cordialmente,

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, quiet place to stay in Bogota. Staff are helpful and friendly. My daughter and I stayed in a two bedroom, two bathroom which was really spacious. It comes with a partial kitchen although we didn't cook. A nice breakfast with many choices comes with the room. Keep in mind that this is not near the tourist attractions in the center of the city. Uber rides are not expensive but can take up to 45 minutes to get into the center of town depending on the traffic. Allow enough time if you are joining a tour. There are plenty of nice restaurants and bars within walking distance and a fancy grocery store for wine, beer etc. I would highly recommend this hotel.
Stayed 8 nights in Aug 2022
Response from Manuel Mora on Aug 27, 2022
Dear Shirley, Thank you for rate us, we really apreciate it. Also your comments help us to improve our service. We hope to see you again in your next visit to Bogotá, Colombia.

10/10 Excellent

William Jose

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful and relaxing place to stay within Bogota. The surrounding area is pristine and there is walking access to restaurants, coffee shops, and a large park. Highly recommend!
Stayed 1 night in Jul 2022
Response from Manuel Mora on Aug 2, 2022
Dear William, Thank you for rate us, we really apreciate it. Also your comments help us to improve our service. we hope to see you again in your next visit to Bogotá, Colombia.