Family Cabin | Front of property

Reviews of ikara Hotel

3 out of 5
ikara Hotel
Villeta - Guaduas, Villeta, Cundinamarca

Reviews

5.4
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

steve

Traveled with partner
Disliked: Amenities, property conditions & facilities
Did not like that there were no fridges, no working stove or kitchen sink, and we asked to have a shower head as there wasn't one and it was just a trickle of water. With no small fridge or ice to be purchased forced us to have to buy food and drinks at their restaurant which became very expensive.
Stayed 3 nights in Oct 2023
Response from Ikara Hotel on Oct 17, 2023
We are really sorry to hear that your stay was not entirely pleasant, we try to do our best to make your experience the best, keep in mind that on the platform the room you book didn’t mention to has refrigerator or kitchen, however we will take this recommendation into account for future. We hope you can give us another opportunity on a future occasion.

2/10 Terrible

Diana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy muy malo
El administrador, Eduard, es un grosero. El hotel está en mal estado, los pasajes son resbalosos varias veces vi caídas, el aseo de las habitaciones es muy malo. La capacidad de responder en nula. El servicio es pésimo. En general opino que jamás volvería y recomiendo no ir a este lugar
Stayed 1 night in Jan 2024

10/10 Excellent

Camilo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para pasar en familia muy bien atendidos
Stayed 2 nights in Dec 2023