Having stayed at quite a few hotels in the past several months due to a cross country move, I have sadly become accustomed to less-than-stellar hospitality experiences, I assume due to post-Covid challenges. However, from the first encounter at Four Points Sheraton in Norwood, I felt for the first time in a long time that I was dealing with trained hospitality professionals. The front desk was polished and welcoming, the restaurant staff was top notch, and every interaction with everyone from cleaning staff to maintenance was easy and - again - polished. That combined with the great amenities and quality of accommodations gives me no reason to recommend any other hotel in the area.
