Ratings based on 1,881 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from New York City

Below standards for Hyatt Regency hotels

Posted Aug 27, 2015
Pros: Location, the lobby and the glass elevators
Cons: Improvements: Room decor, bathroom cleanliness and bathroom make over. Maid service should provide new, unused toiletries. Ice macines on all floors.
Location: Harvard Square, Fenway park, downtown Boston.
Lobby was nice. The room was definitely not to the level of other Hyatt Regency hotels that we have stayed at in the past. The shower stall was so small that my elbows touched the walls (no bathtub). Shampoo and conditioner were used and half full. Two towels were dirty. The room decor was dated. The beds were extremely uncomfortable. The front desk highly recommended the shuttle service and the ease of using it. Both the front desk and bell boy indicated the wait time would be 10 minutes. After waiting 20 minutes we asked how much no longer. Bell boy indicated about 8 minutes longer. We ended up waiting 35 minutes before the bell boy decided to hail a cab.
4 out of 5
Recommended
for Families
by A verified traveler

good hotel but far from Down Town

Posted Aug 25, 2015
This is a very good hotel. The room is very clean. But it is inconvenient that the place is far from the center of the city.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Close to Fenway, nice hotel

Posted Aug 25, 2015
Very enjoyable stay, staff was great as was the service excellent
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near Boston, Cambridge and Brookline

Posted Aug 24, 2015
I came for a short stay and this hotel was close to everywhere I needed to go this weekend!
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, Nevada

Posted Aug 24, 2015
Pros: I'm a germaphobe so I loved that the room was clean
Location: Complimentary shuttle service to certain points of town were great. Free wifi and first use of Hotel computer a plus. Great location
We were flying to Boston to support a friend that played for the RED SOX. Unfortunately he was traded to the Angels 2 weeks prior to our arrival. Our stay fell on the free taxation weekend which was awesome. Boston is Awesome and we saw everything we planned to see
2 out of 5
by A verified traveler from Milano

Odore di frittura

Posted Aug 20, 2015
Hyatt Regency Cambridge è un hotel con una corte interna. Al piano rialzato ci sono i tavoli della colazione e la mattina vengono fatte le frittate per cui in tutto l'albergo c'è un odore di frittura. Inoltre la corte amplifica i rumori per cui in camera si sentono rumori. Il numero dei tavoli per fare colazione è notevolmente inferiore al numero degli sopiti per cui occorre attendere che un tavolo si liberi mediamente 3/5 minuti a metà agosto 2015. Complessivamente inferiore alla sua categoria ed al suo prezzo.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, Texas

Excellent Hotel Staff

Posted Aug 17, 2015
Pros: The staff is amazing and the service is as well.
Cons: The shuttle service should pick up and drop off at the airport since location to the airport was a majority of our reason to stay at this location.
Location: It is close to MIT and Harvard Square.
We enjoyed our stay, the staff was friendly and courteous, always making us feel welcome. The rooms are nice and clean and the beds are comfortable. The food is delicious and the breakfast buffet is fantastic! The only negative is getting back and forth to Boston, which is just across the bridge, no more than 5 miles away. The hotel shuttle drops off and picks up at 4 locations, but only in Cambridge, so you should expect to use the subway to get back and forth to Boston (for the least expensive alternative) or pay pricey cab fares. We used the shuttle and found it to be relatively easy and convenient with the shuttle dropping us off and picking us up from either Harvard or Kendall Square. We actually walked back from Boston Common one day, and it was only 4.2 miles, but that may not be an option for everyone. Our overall experience was excellent, and if you don't mind using the subway to get around, this is a perfect place to stay.
3 out of 5
by A verified traveler from long island, ny

Posted Aug 10, 2015
Pros: location on the Charles river
Self parking -- not clear about what was needed One room key did not work Noisy at night Breakfast included but got no clear idea what that was Food at breakfast buffet was the equivalent of school cafeteria, rubbery eggs, cold potatoes.
4 out of 5
Recommended
for Everyone
by A verified traveler from cambridge, mass

Good food and convenient shuttle

Posted Aug 9, 2015
Outdated room but clean, friendly staff, fast service,excellent food.. A little pricey
5 out of 5
Recommended
for Everyone
by A verified traveler from Halifax, MA

Excellent Hospitality

Posted Aug 9, 2015
I arrived via taxi from the airport and was warmly greeted at the entrance and at the front desk. The room service was efficient. The wait staff were amazing! I could go on and on but take my word for it. This was an excellent stay! I will look forward to staying there again!