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Marriott Vacation Club® at Custom House, Boston

3.5 star property
Hotel with a bar, steps from Faneuil Hall Marketplace

Choose dates to view prices

Marriott Vacation Club at Custom House in downtown Boston offers families an arcade/game room and playground. Guests enjoy in-room WiFi, gym access, and an evening bar. Visitors consistently praise the attentive staff who enhance the experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Breakfast available
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Separate dining area
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Hearing Accessible)

Highlights

Separate dining area
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Separate dining area
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Separate bedroom
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
3 Mckinley Square, Boston, MA, 02109

What's nearby

  • Faneuil Hall Marketplace - 3 min walk - 0.2 miles
  • New England Aquarium - 3 min walk - 0.2 miles
  • Quincy Market - 3 min walk - 0.2 miles
  • Boston Harbor - 6 min walk - 0.4 miles
  • TD Garden - 14 min walk - 0.8 miles

Getting around

  • Aquarium - 2 min walk
  • South Station - 13 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 18 min drive

Restaurants

  • ‪Bostonia Public House - ‬1 min walk
  • ‪The Hong Kong - ‬1 min walk
  • ‪7-Eleven - ‬1 min walk
  • ‪Al's State Street Cafe - ‬1 min walk
  • ‪Granary Tavern - ‬2 min walk

About this property

Marriott Vacation Club® at Custom House, Boston

Hotel near Faneuil Hall Marketplace
Located close to TD Garden and Boston Common, Marriott Vacation Club® at Custom House, Boston provides dry cleaning/laundry services, a bar, and a gym. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Express check-out, a porter/bellhop, and an elevator
  • A 24-hour front desk, games, and a billiards/pool table
  • Guest reviews say great things about the helpful staff and location
Room features
All 84 rooms offer comforts such as air conditioning and separate dining areas, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Separate dining areas, mini fridges, and microwaves

Awards and affiliations

Eco-Certified Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 56 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 10 for adults and USD 2 to 10 for children
  • A bar/lounge

Things to do

  • Billiards/pool table
  • Free bicycle rentals
  • Games
  • Gym

Family friendly

  • Dining table
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 25 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Microwave
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 5 2026 to May 15 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 2.00 to 10.00 for adults, and USD 2.00 to 10.00 for children
  • Valet parking fee: USD 56 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number ROC-11545442-009

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Villas
Marriott Vacation Club Pulse Custom House Boston Aparthotel
Marriott's Custom House Villas
Marriott's Custom House Villas Aparthotel
Marriott's Custom House Villas Aparthotel Boston
Villas Boston
Marriott's Boston Custom House Villas Aparthotel
Marriott Vacation Club Pulse Custom House Aparthotel
Marriott Vacation Club Pulse Custom House Boston
Marriott Vacation Club Pulse Custom House
Marriotts Custom Resort
Marriotts Custom Hotel
Marriotts Custom Hotel
Marriott`s Custom House Hotel Boston
Marriotts Custom Resort
Marriott Boston
Marriott Vacation Club Pulse at Custom House Boston
Marriott's Boston Custom House Villas

Frequently asked questions

Is Marriott Vacation Club® at Custom House, Boston pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Marriott Vacation Club® at Custom House, Boston?

As of Dec 12, 2025, prices found for a 1-night stay for 2 adults at Marriott Vacation Club® at Custom House, Boston on Jan 2, 2026 start from $203.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for USD 56 per day.

What time is check-in at Marriott Vacation Club® at Custom House, Boston?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Marriott Vacation Club® at Custom House, Boston?

Check-out is at 11 AM.

Where is Marriott Vacation Club® at Custom House, Boston located?

Located in Downtown Boston, this hotel is within a 15-minute walk of Faneuil Hall Marketplace and TD Garden. Boston Common and Boston Public Garden are also within 1 mi (2 km). Aquarium and State St. Station are within a 5-minute walk.

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Reviews

Marriott Vacation Club® at Custom House, Boston Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 465 out of 600 reviews
Rating 8 - Good. 100 out of 600 reviews
Rating 6 - Okay. 23 out of 600 reviews
Rating 4 - Poor. 8 out of 600 reviews
Rating 2 - Terrible. 4 out of 600 reviews

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Boston. Unique and historic. Walking distance to so many things.
Stayed 1 night in Dec 2025

10/10 Excellent

Mavelys de la

Liked: Cleanliness, amenities, property conditions & facilities
All is great , the location is perfect . The rooms are big and clean. The personal very nice and help us with tours and ideas were to eat.
Stayed 4 nights in Nov 2025

10/10 Excellent

Donna M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Will be back
Stayed 1 night in Nov 2025

10/10 Excellent

Sapati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this place, beautiful hotel, rooms and location is perfect for walking everywhere. Staff was wonderful, will stay here again when in Boston
Stayed 3 nights in Sep 2025

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a suite with high vaulted ceilings. The air conditioning was a little tricky trying to keep an even temperature across the upstairs and downstairs but the suite itself was VERY nice. The location is unmatched.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel for a comfortable upscale stay in this lovely area of Boston. Excellent customer service.
Stayed 1 night in Oct 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great checkin process, staff extremely friendly and helpful with directions etc.
Stayed 1 night in Sep 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is perfect! Don't worry about breakfast as the surrounding area is filled with different options. They only offer coffee complimentary and some typical hotel breakfast items that get charged to the room, but you're not coming to Boston for hotel breakfast. Will be back to stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views
Stayed 1 night in Sep 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Property is old but comfortable and interesting. Must use valet parking. Easy walk to tourist activities.
Stayed 3 nights in Oct 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 5 nights in Aug 2025

8/10 Good

Maria Adela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was nice but I had booked because of the wonderful views ot this building. Our apart was on the 5 floor looking the worst part of the buildings. I have asked for another apart as we are 80 and 91 and stay at home for the most part of the day. The manager refused to change our room. As the view was the only reason to choose this hotel I am disapointed and it was not amazing for us. The building is wonderful but there are many wonderful hotels in Boston and the price of Marriott was high for the season
Stayed 8 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here at The Custom House! Right in the heart of the Boston. Observation deck and game room are nice perks with great views of Boston! Love it!
Stayed 1 night in Jun 2025

10/10 Excellent

joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for a family reunion. The hotel is a landmark that can’t be ignored. Staff could not have been more accomadating. Even with elevator upgrades in process the ambiance was still impressive.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Good location. Very helpful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is such a great hidden gem! We LOVED the observation deck and the history throughout the hotel. The rooms were well maintained and the high ceilings make the room seem so much bigger. It’s steps from Quincy market and Faneuil! We will definitely stay here on our next trip to Boston
Stayed 2 nights in Aug 2025

8/10 Good

Cheryle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff. The rooms are first-come, first-served, so if you are given a lower room (we received one on the 1st floor), kindly ask to be switched to a higher room the next day. They were great about that. Very large rooms, clean and spacious - perfect for a family traveling!
Stayed 4 nights in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Favorite Boston Hotel

I can't believe I've never stayed at a Marriott Vacation Club before. The Custom House in Boston was an incredible experience, and everything was brilliant. From the extremely helpful concierge, Monika, to the very easy valet parking, to the wonderful room with incredible views, it was just an extremely enjoyable experience. The play place for the kids was super helpful in allowing them to burn off some excess energy before bedtime, and the view from the top floor was undeniably gorgeous. I can't wait to plan my next trip and stay here again.
Stayed 3 nights in Aug 2025

8/10 Good

Shara

Liked: Cleanliness, amenities, property conditions & facilities
Loved the Museum like atmosphere!
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beutiful historic hotel in the best location is boston. Valet parking made it easy. The tob observation area allowed us to see all over boston from tables . The bar drinks were nice. An elegant hotel with spacious rooms.
Stayed 1 night in Jul 2025

8/10 Good

Giovana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location! Superb concierge service!

Excellent location! Just a block from all main amenities. Beautiful hotel! Super clean and great service. The only reason why I’m giving a 4 star is because of the breakfast. Extremely simple. It is more like a Cafe place where you have to pay for a muffin or make your own egg. Luckily there’s plenty of cafes around the area.
Stayed 5 nights in Jul 2025