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We were able to easily walk to MGM Music Hall at Fenway for an event, and the hotel itself was great.
Tracy
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 24, 2024
Thank you Tracy for taking the time to leave such a wonderful review. We really appreciate the nice things you mentioned about our hotel staff and would love to have you join us on your next trip to Boston!
Thank you so much for taking the time to leave a positive review! We are so glad that you enjoyed your stay and are excited to host your next stay in Boston!!
I enjoyed the size of the property, the historic nature and it was comfortable
Cindy
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 19, 2024
Thank you for taking the time to leave such a great review, Cindy! We agree we offer a really unique experience with our size and location in the city. We would love to have you back on your next trip to Boston!
Excellent location, beautiful building inside and out. Staff was absolutely amazing, every one truly seemed genuine, friendly and committed to helping their guests have an amazing time. Highly recommend and will definitely return!
James
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 18, 2024
We are thrilled that you enjoyed your stay! Thank you for your kind words! We will be sure to pass along your compliments to the staff.
This was a lovely property, we just happened to stumble upon. Lucky we did the staff was wonderful, the rooms were comfortable and what a view. While they don't offer dining services they do have coffee / tea / hot chocolate 24-7 and a microwave that you can use. There are tons of close resturants. Highly recommend Salty Girl down the street.
Kelly
Stayed 3 nights in Mar 2024
Response from Marc on Mar 14, 2024
Dear Kelly,Thank you for taking the time to write such a kind review regarding your recent stay at our hotel. We greatly appreciate the kind words you shared about our property, services and coffee! A friendly reminder that while we do not offer room service we do have two French restaurants (La Voile and Bar a Vin 1855) in house. Saltie Girl is staff favorite as well! Come back and visit us soon. Best regards, NGH Guest Services
My friend and I had a great time staying at NGH. The staff and service accommodated all our needs so we could enjoy our day out as well as our time at the hotel. We loved the 1855 wine bar connected to the lobby. We were able to enjoy multiple shops, bars, and restaurants within 11 minutes of walking. I will definitely be booking again!
Caroline
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 1, 2024
Thank you so much for taking the time to leave a positive review! We are so glad that you enjoyed your stay and we able to dine at our restaurants in house and nearby! We can't wait to have you back in Boston soon!
A lovely property in a great location. Makes a nice change from staying in big corporate-style hotels.
Melissa
Stayed 3 nights in Feb 2024
Response from Guest Services on Mar 1, 2024
Hello! Thank you so much for taking the time to leave a positive review! We are so glad that you enjoyed your stay in Boston and are glad to hear that you enjoyed the change coming to our Boutique Hotel! We hope to have you back in Boston soon!
Thank you for taking the time to leave us a review. We are thrilled that you enjoyed your stay. We will be sure to share your positive feedback with the team.
10/10 Excellent
Eduardo
Traveled with family
Feb 2, 2024
The staff did a great job, standing ovation for you guys 👏👏 , i definily will book again in this hotel, I love the area to walk around.
Eduardo
Stayed 1 night in Jan 2024
Response from Guest Services on Feb 2, 2024
Hello Eduardo,Thank you for leaving us a stellar review! 5/5! We will be sure to share your praise with the team. We would love to hos you again!
Charming and clean hotel in a great location with complimentary parking. I would certainly return!
Caitlin
Stayed 1 night in Jan 2024
Response from Marc on Feb 1, 2024
Dear Caitlin,We appreciate you taking the time to leave a review regarding your recent visit to our hotel. Come back and visit when you are back in Boston!Regards,NGH Guest Services
Wonderful small hotel in a great location, walking to restaurants and shops, beautiful old buildings on tree lined street. Friendly helpful front desk staff. Highly recommend for a unique Boston experience.
VIVIAN
Stayed 2 nights in Jan 2024
Response from Alex, Guest Services on Jan 24, 2024
Thank you so much for taking the time to leave us such a great review!! We are so glad that you enjoyed your stay and hope to have you back in Boston soon!!
Very cozy hotel with excellent location. Enjoyed playing a game of chess in the lobby by the Christmas tree and looking out into Newbury street.
Tatiana
Stayed 1 night in Jan 2024
Response from Guest Services on Jan 22, 2024
We appreciate you taking the time to review us. Thank you for a 10/10! We are so happy that you enjoyed a game of chess with our charming holiday decor as your backdrop.
The Newhouse Guest Inn is a charming old inn, right on Newberry St, walkable to wonderful shops, restaurants and Juice and coffee bars. We loved it.
Elias
Stayed 1 night in Jan 2024
Response from Guest Services on Jan 22, 2024
Thank you for taking the time to leave us a great review! We are thrilled that you enjoyed your stay with us! You scored us 1/5. Would you mind updating your score if this was done in error? We would really appreciate it. Thank you.
Nice check in staff member , coffee station, and location on Newbury street. Adding free parking would be a big hit!
Kathryn
Stayed 1 night in Dec 2023
Response from Marc on Dec 31, 2023
Thank you for taking the time to leave a review! We value all feedback and we hope you will join us for your next visit to Boston. Happy New Year, NGH Guest Services
Best hotel in Boston. Beautiful, beautiful neighborhood. Close to everything.
Staff is the friendliest most accommodating people around!
So much better than a chain hotel!
Stacey
Stayed 1 night in Dec 2023
Response from Marc on Dec 31, 2023
Thank you for leaving such a thoughtful review about our hotel. Our staff takes pride in doing their best to ensure each guest feels welcome and enjoys their stay. Come visit us for your next visit to Boston!
Thank you so much for leaving us a review! We are happy that you enjoyed your stay with us.
10/10 Excellent
gary
Traveled with family
Dec 18, 2023
Quaint and convenient to surrounding area. Love the surrounding restaurants too!
gary
Stayed 4 nights in Dec 2023
Response from Guest Services on Dec 19, 2023
Gary, Thank you for taking the time to leave us a review! We are pleased that you enjoyed your stay. We couldn't agree more. Newbury Street is absolutely charming and filled with excellent restaurants, shops and galleries.
10/10 Excellent
John
Traveled with partner
Dec 17, 2023
Right in the middle of Newbury street shopping and dining. Staff are friendly and very helpful. A gem in the middle of Newbury Street!
John
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 19, 2023
Thank you so much for taking the time to leave us a review. We are happy you enjoyed your stay with us. We will be sure to share your kind words with the team.
10/10 Excellent
Hans-Michael
Traveled with family
Dec 11, 2023
Liked: Staff & service, room comfort
Location & Staff Great! Tired carpets, EV unfriend
Great location and hospitable staff! Worn out carpets! You need an EV charger in the parking lot if you want to be viewed as Eco Friendly.
Hans-Michael
Stayed 1 night in Dec 2023
Response from NGH Guest Services on Dec 26, 2023
Dear Hans-Michael, thank you for taking the time to leave a review on your recent stay with us. We appreciate all the feedback! We are considering an EV charger for guest use sometime in the future. Come join us for you next visit to Boston!
Newbury guest house was a great experience. Everyone there was helpful, courteous and very friendly. Can't wait to go again. Location was best in Boston.
Donald
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 13, 2023
Thanks for taking the time to leave such a great review! We agree that our location is amazing here in Boston. We look forward to having you back soon!
I have stayed here before and it so close to teh Hynes, it is my prefered place to stay. Sadly, over the years, they now charge for parking, and the free breakfast disappeared. Still, a comofratable and quiet place to stay with many restaurants nearby.
Robert
Stayed 3 nights in Nov 2023
Response from Guest Services on Dec 3, 2023
Hello Robert! Thank you so much for taking the time to leave a positive review and for staying with us again! We love our location and are constantly changing and trying to improve! Unfortunately due to Covid our breakfast was turned into the Bar a Vin 1855, a great French restaurant inhouse! Thank you and hope to have you stay with us again soon!
Conveniently located boutique hotel in midst of Bay Bay shops and restaurants. Easy, temp controlled walk from Amtrak train station thru Pru Center. Friendly staff.
Louise
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 18, 2023
It was wonderful to have you stay with us Louise! We agree that the Hotel has a great location in back bay and the Amtrak is very conveniently located nearby as well. We hope to have you back soon! - Guest Services
Loved the ambience. More personal than a hotel
Staff were helpful and friendly. Thoroughly enjoyed my stay and would definitely recommend to everyone.
Margaret
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 12, 2023
Hello Margaret,Thank you for taking the time to leave us a kind review. We are thrilled that you enjoyed your stay. We strive to go above and beyond for our guests. We will be sure to share your feedback with the Team!
10/10 Excellent
Carrie
Traveled with family
Nov 7, 2023
Liked: Amenities
Friendly and helpful staff, extremely clean, and in the heart of Back Bay.
Carrie
Stayed 3 nights in Nov 2023
Response from Alex on Nov 8, 2023
Thank you for taking the time to leave a positive review! We are so glad that you had a great stay in Boston and hope to have you back soon!
Excellent place to stay in the heart of Newbury Street. One can walk everywhere. And the T Station is 5 min walk for those places a bit farther away. Rooms are clean and well-appointed. Small refrigerator in room. Shower and bathroom spotless. Lobby has hot/cold/sparkling water machine and an automatic coffee machine for espresso drinks and tea. Staff was friendly and very helpful. We will definitely stay here again!
Mary Jo
Stayed 2 nights in Oct 2023
Response from Alex on Nov 2, 2023
Thank you so much for taking the time to leave a positive review! We are so happy that you had a wonderful time in Boston and hope to have you back soon!
Lovely helpful staff at this delightful boutique hotel based on Newbury Street in the thick of the upmarket shops. Convenient for Copley plaza and a 15 minute walk to the Common it is well positioned. Rooms are well appointed and comfortable. Bathrooms have been updated and the whole place is very clean. 2 restaurants for lunch and dinner on site, but you have to go out for breakfast
Dr Andrew
Stayed 3 nights in Oct 2023
Response from Guest Services on Oct 11, 2023
Hello Dr. Andrew! Thank you for taking the time to leave a positive review. We are happy to hear that you enjoyed your time here with us in Boston, we hope to have you back soon!
6/10 Okay
Lauren
Sep 25, 2023
Liked: Cleanliness, room comfort
Lauren
Stayed 1 night in Sep 2023
Response from Guest Services on Sep 29, 2023
Thank you for taking the time to leave a review! We are constantly working to improve our accommodations and hope to have you on your next trip into Boston!
The Newbury Guest House was absolutely perfect!! Old, charming, conveniently located and accommodating in all ways. We will definitely be staying here again.
Ashley
Stayed 4 nights in Sep 2023
Response from Alex on Sep 21, 2023
Hello Ashley! Thank you so much for your positive review! We are glad that you enjoyed your stay in Boston and hope to have you back again soon! Best, Guest Services
The staff was one of the most friendly and helpful staff I have ever encountered! Amazing!
Wendy
Stayed 1 night in Aug 2023
Response from Yanli, Guest Services on Aug 24, 2023
Thank you so much for taking the time to share your positive experience with us. We truly appreciate your kind words and are delighted to hear that our staff made such a positive impression on you.It's wonderful to know that our team's friendliness and helpfulness stood out during your stay. We look forward for your next stay with us
Being awakened at 2:00 at night, by guests talking outside my room.
REBECCA
Stayed 1 night in Aug 2023
Response from Guest Services on Aug 28, 2023
Thank you for taking the time to review us! We are glad that you had a nice stay in Boston and apologize for any inconveniences during your stay. Hope to have you back soon!