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Reviews of Prime One Bedroom Suite

3.5 out of 5
Prime One Bedroom Suite
Garrison Street, Boston, MA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 9 out of 12 reviews" "
Rating 8 - Good. 3 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Jeff N., Amsterdam

Liked: Cleanliness
Nice but noisy
The unit was very nice but the neighboring unit was noisy a lot of footsteps and loud music
Stayed 3 nights in Nov 2019

10/10 Excellent

AndyG, Manchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem of a place, a real find and fantastic alternative to a hotel. Amazing location, great apartment, quiet, yet so central. Really, very pleased we did this over a similarly priced hotel. Our contact Jaime was amazing, in the run up and during our stay. You just couldn't want for better service, they even let us drop our bags off early, before the room was ready. If in Boston, this is a brilliant choice.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Guest Services on Aug 28, 2019
Thank you so much for your review!

10/10 Excellent

Mary Agnes B., Pennslyvania, USA

Liked: Cleanliness
Back Bay Visit
We needed a place for 2 nights for a college visit. This place was perfect. I was a little caught off guard with the request for a cleaning fee after booking. That increased the price to the same as a hotel. That should be disclosed before booking. Overall great place.

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful apartment, excellent location. Lots of shops and restaurants! Once you make the reservation, communication is lacking so far as instructions to access the apartment, but the staff is pretty responsive once you call them. No issues with the apartment, pleasant residents and great concierge service. I would rent this place again.
Stayed 3 nights in Jun 2019
Response from Guest Services on Aug 28, 2019
Thank you so much for your review!

8/10 Good

Pamela M., Denver, Colorado

Great location
This is a lovely clean unit located in the heart of the Back Bay. Great walking distance to shopping and lots of restaurants. Upon arrival, it was noted that the toilet paper holder as well as several of the handles to the dressers were broken. Despite request to fix them no repairs were done There were not enough towels or washcloths. A text to our contact addressed the towel shortage. Never got the washcloths The unit was clean and kitchen was adequate The building staff is very friendly and helpful
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The reception team is just wonderful as well as location. The place is clean but no view at all, noice from heater of building if you open window. Bed not comfortable and way to light the comforter.
Stayed 16 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018
Response from Guest Services on Jan 2, 2019
Thank you for your review!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was really nice and in a perfect location. Only complaint is staff at front desk (daytime) who don't seem keen to answer questions for people who are not usually residents in the building. But they also aren't the ones to answer the phone when you call the property, and there doesn't seem to. be much communication between the two parties.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice one bedroom apartment in a great location with all the amenities. Wish we could have stayed longer and we would definitely stay there again.
Stayed 2 nights in Nov 2018
Response from Guest Services on Jan 2, 2019
Thank you so much for your kind words! We’d love to have you stay with us again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything at walking distance. Lovely neighborhood. Everyone very kind. I can't wait to go back.
Stayed 3 nights in Oct 2018
Response from Jamie - Director of Business Development on Oct 11, 2018
Thank you so much for your kind words! We are always here for you if you need us again!

10/10 Excellent

Duke, Back bay Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Definitely a luxury living. Love it. Thank you.
Stayed 3 nights in Jul 2018
Response from Jamie - Director of Business Development on Jul 24, 2018
Duke, Thank you so much for staying with us! We really hope to see you again soon!