Sports facility

Reviews of The Dormie House - On The Golf Course

3.5 out of 5
The Dormie House - On The Golf Course
Arthur Street, Moss Vale, NSW

Reviews

8.0

Very Good

Rating 10 - Excellent. 170 out of 543 reviews" "
Rating 8 - Good. 235 out of 543 reviews" "
Rating 6 - Okay. 92 out of 543 reviews" "
Rating 4 - Poor. 29 out of 543 reviews" "
Rating 2 - Terrible. 17 out of 543 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Bronwyn

Traveled with partner
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Allan, Sydney

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Old and dowdy
Stayed 1 night in Apr 2024

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service
Good location in a quiet area
Stayed 1 night in Apr 2024

10/10 Excellent

Claude

Stayed 1 night in Apr 2024

6/10 Okay

Canberra

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pictures of the room advertised looks nothing like the room I was given.
Stayed 2 nights in Mar 2024
Response from Klaus on Mar 22, 2024
Thanks for bring this to our attention and we will work with the admin of this site to ensure the correct photo's are loaded.

2/10 Terrible

Margaret

Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Stayed 1 night in Feb 2024
Response from Klaus on Mar 22, 2024
Hi Mary,Thank you so much for choosing to stay at Dormie House and for taking the time to review the hotel.Take care and hope to see you back soon

10/10 Excellent

Wayne

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking for guests was being used by golfers which meant parking in the street for some as well as having to carry luggage. Management need to be stricter on guest parking or you will lose potential guests
Stayed 3 nights in Jan 2024
Response from Michelle on Mar 2, 2024
Thanks for the 5 out of 5 score.Hope to welcome you back soon.

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michelle on Mar 2, 2024
Thanks for the 5 out of 5 score.Hope to see you again soon

10/10 Excellent

Aleksandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property that we enjoyed very much. We had a lovely little getaway exploring the area.
Response from Michelle on Mar 2, 2024
Thanks for the feedback Aleksandra. Hope to welcome you back in the future

10/10 Excellent

Bryce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely sanctuary surrounded by golf course and bushland. Updated rooms are smart and comfortable. Outdoor terrace for drinking and eating.
Stayed 1 night in Dec 2023

8/10 Good

Gilbert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Adele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue for a group getaway !
Stayed 1 night in Nov 2023

6/10 Okay

Steve

Business traveler
Liked: Staff & service
The rooms need upgrading badly! They are very run down.
Stayed 1 night in Nov 2023

10/10 Excellent

Lyn

Traveled with family
Very comfortable.
Stayed 1 night in Oct 2023
Response from Michelle on Nov 4, 2023
Thanks Lyn. Glad you enjoyed your stay

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Michelle on Nov 4, 2023
Thanks for the 4/5 review. Hope to welcome you back in the future

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful setting and grand old guest house. The in house restaurant was excellent, with very nice food, attentive service and charming environment. The vista across the golf courses from the deck is perfect for predinner drinks. We stayed in a renovated room so it was extremely nice, i understand not all rooms are renovated so you might want to confirm when booking.
Stayed 1 night in Sep 2023
Response from Michelle on Oct 21, 2023
Thanks for your feedback Andrew and pleased you enjoyed your stay.We have 12 rooms refurbished to date with more planned for the future.Hope to welcome you back to Dormie House soon

8/10 Good

Wayne

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Michelle on Nov 4, 2023
Thanks for your 4/5 review. Hope to welcome you back in the future

6/10 Okay

Clara claudia

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Michelle on Nov 4, 2023
Thanks for the 6/10.

6/10 Okay

KEITH

Traveled with partner
Disliked: Amenities, property conditions & facilities
We have stayed here a couple of times. We were given a VERY small room, even though the hotel was almost empty. Staff rarely there, Sadly, the place has great possibilities but very tired. It was a Sunday night, no food available. Kettle in the room didn't work properly. Everything so crowded. Staff didn't seem to care.
Stayed 1 night in Sep 2023
Response from Michelle on Oct 21, 2023
We apologise that your stay was not up to standard. We are in the process of refurbishing our rooms with 12 completed to date. Our restaurant is not open for Dinner Sunday to Tuesday nights.Would love to welcome you back to enjoy a stay in one of our refurbished rooms.

6/10 Okay

Thanh

The room is new renovation and plenty of space. This is a family room and very clean . But you can hear the noise from next room and the hall way . Restaurants ok maybe not enough staff ! The price just for 3 adults nearly $ 400 for just one night only. May be not next time 😕
Stayed 1 night in Sep 2023
Response from Michelle on Nov 4, 2023
Thanks for your feedback Thanh.

8/10 Good

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were very dated and needed a better clean
Stayed 1 night in Sep 2023
Response from Michelle on Oct 8, 2023
Thanks for your feedback Peter. We are in the process of refurbishing our accommodation rooms. Sorry that the cleanliness of your room was not up to standard.Hope to welcome you back in the future.

8/10 Good

Greg

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean, great for a golf weekend
Stayed 1 night in Sep 2023
Response from Michelle on Oct 8, 2023
Glad you enjoyed your stay Greg. Hope to welcome you back in the future.

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff are great. Old part of hotel is comfortable but dark, dreary. New refurb is looking excellent. Location is very lovely.
Stayed 2 nights in Sep 2023
Response from Michelle on Oct 8, 2023
Thanks for your feedback Sandra. We are in the process of refurbishing all our rooms and pleased you liked the look of the refurbished rooms. Hope to welcome you back to enjoy those rooms. We have 12 completed to date.

4/10 Poor

BILL

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I think it was last painted in 1934. The standard rooms have Double beds. Our room was cold. There was no phone in the room which was upstairs. No lift. No table or work surface or comfortable chair. The deal offered for meals and bed was limited - main plus one other course for dinner - and expensive when you look at the quality of what was offered. You couldn't use the Bar after dinner as all of the outside furniture had been bought in and stacked there. I would never stay there again.
Stayed 1 night in Sep 2023
Response from Michelle on Oct 8, 2023
Thanks for your feedback Bill. We are in the process of refurbishing our rooms. Our standard rooms are our smaller rooms but we do have larger rooms with work spaces available.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Golf
Stayed 1 night in Sep 2023
Response from Michelle on Oct 8, 2023
Thanks for your 4 out of 5 score William. We hope to welcome you back in the future.

8/10 Good

Ronnie

Business traveler
Liked: Cleanliness, property conditions & facilities
Very clean accommodation. Small room but very functional. Beautiful grounds, very quiet.
Stayed 1 night in Aug 2023
Response from Michelle on Sep 3, 2023
Thanks for your feedback Ronnie. Glad you enjoyed your stay. We hope to welcome you back in the future.

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities
Great location and staff. Have stayed here before and love the old world vibe although our room was a little old and tatty. Service is great, friendly and attentive. And love the golf course, with another fantastic course (Mt Broughton) 5 mins down the road.
Stayed 1 night in Aug 2023
Response from Michelle on Sep 2, 2023
Thanks for your feedback Mike. Glad you enjoyed your stay. Our standard rooms are our smaller rooms, but we are in the process of refurbishing our rooms.Hope to welcome you back in the future

6/10 Okay

Thelma

Traveled with partner
Internet terrible
Stayed 1 night in Aug 2023
Response from Dormie House on Sep 3, 2023
Apologies that our internet was not up to speed during your stay. We hope you return in the future

8/10 Good

Andrew

Stayed 1 night in Aug 2023
Response from Michelle on Oct 8, 2023
Thanks for your feedback Andrew. Hope to see you again soon

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dormie house is in a great location. If you're into golf, its an ideal setup, being directly adjacent to Moss Vale Golf Course.
Stayed 1 night in Aug 2023
Response from Michelle on Sep 2, 2023
Thanks for your feedback Adam, Hope to welcome you back soon.

8/10 Good

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and very friendly, the restaurant food was excellent, the only downside was a alarm beeping sound coming from outside of our room which kept us up all night (horrible sleep)
Stayed 1 night in Aug 2023
Response from Michelle on Aug 23, 2023
Hi Archie,Thanks for your feedback.Apologies about the beeping sound, it is not something we have ever heard or had feedback on, but we will certainly look into it.Hope to welcome you back to Dormie House soon.

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the newly renovated rooms and it was spectacular. Such a lovely weekend experience. Staff were friendly, great selection of food and drinks made for a wonderful stay.
Stayed 1 night in Aug 2023
Response from Michelle on Aug 22, 2023
Thanks for your feedback Christine. We are pleased you enjoyed your stay.Hope to welcome you back soon.

6/10 Okay

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service
Pros: Good levels of parking out front. Comfortable beds and clean linen Decent customer service Cons: Room is quite small Showers needed a proper cleaning - grout and shower door were filthy Most importantly, the security is very lax - no video cameras in common areas or parking lot, so it won't be clear who broke what if it were tk happen. Entrance doors are made of glass with single locked door that doesn't pull shut on its own.
Stayed 1 night in Aug 2023
Response from Dormie House on Sep 2, 2023
Thanks for your feedback Jeremy. Apologies about the cleanliness of your shower.Hope to welcome you back to Dormie House in the future

10/10 Excellent

Carolyn, Cobargo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well priced old world charm with lovely restaurant.
Stayed 1 night in Aug 2023
Response from Michelle on Aug 22, 2023
Thanks for your feedback Carolyn.We hope to welcome you back to Dormie House in the future.

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Michelle on Sep 3, 2023
Thanks for giving us 4/5 for your stay. Hope to welcome you back

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff.
Stayed 1 night in Jul 2023
Response from Michelle on Aug 9, 2023
Thanks for your feedback.Hope to welcome you back soon.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
All good, nice sleep, nice heating:)
Stayed 1 night in Jul 2023
Response from Michelle on Aug 9, 2023
Thanks for your feedback.Hope to welcome you back to Dormie House in the future

8/10 Good

RP

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Dormie House on Sep 3, 2023
Thanks for the 8/10. Hope to welcome you back soon

6/10 Okay

Narelle

Traveled with group
Disliked: Cleanliness
It is a lovely location and has great potential. However, they are currently renovating so very noisy. Room was the dirtiest I have ever encountered. Carpet had never been cleaned and was badly soiled. Bathroom white vanity plug was covered in dirt and more. Property needs a good manager with hotel experience to spot check cleanliness of rooms and common areas and more.
Stayed 1 night in Jul 2023
Response from Dormie House on Aug 9, 2023
Thanks for your feedback from your stay and we apologise that the room cleanliness was not up to our usual standard, we will take this up with our team.We are in the process of refurbishing our hotel rooms and hope to welcome you back in a refurbished room for a future stay.

2/10 Terrible

Peter

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Accommodation was sub standard. Rooms were in need of renovating. On suite was not up to standard, entry door could not be closed. No exhaust fan. Room was noisy and constant water dripping noise could be heard. I would not recommend this property on our experience. Dormie house bar and dining staff very friendly and helpful.
Stayed 1 night in Jun 2023
Response from Michelle on Jul 16, 2023
Hi Peter,We apologise for the issues with your room during your stay. We are in the process of refurbishing our hotel rooms. We have 7 completed and another 5 underway.Pleased that you found our team friendly and helpful. We hope to welcome you back to stay in one of our refurbished rooms.

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service
Dormie House is quite unique if you like old buildings and love golf. The room we had was very small and the bathroom were both very dated. Bed was comfy and he room was clean
Stayed 1 night in Jun 2023
Response from Michelle on Jul 16, 2023
Hi Margaret,Thanks for your feedback. We look forward to welcoming you back to Dormie House

4/10 Poor

Jeff

Liked: Staff & service
Disliked: Property conditions & facilities
The property was in a convenient location for our needs. The room left a lot to be desired.
Stayed 1 night in Jun 2023
Response from Michelle on Jul 16, 2023
Hi Jeff,Thanks for your feedback. We are in the process of refurbishing our hotel rooms. We have 7 completed and another 5 underway.We hope we can welcome you back and you can enjoy a stay in one of these rooms.

10/10 Excellent

Kristy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable nice old fashion style
Stayed 1 night in Jun 2023
Response from Michelle on Aug 9, 2023
Thanks for your feedback. Look forward to welcoming you back to Dormie House in the future

6/10 Okay

Ninette

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

6/10 Okay

Deborah

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The dinner was top quality and the staff that night very friendly and helpful however we were told that night that we couldn’t have dinner in the restaurant as they wanted to set up for the next day. We had booked in for breakfast the next day and sat in the dining area where advised. We sat alone for quite some time before someone came in. We had to ask for menus and ordered some coffee. It was cold and uninviting and it didn’t help that nobody else was there. The coffee came and it was awful. We decided not to stay for breakfast as the experience was pretty ordinary and nobody was bothered enough to ask us why. We would never recommend this place to anyone. For the price we paid we would expect much more!
Stayed 1 night in May 2023

8/10 Good

Amer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and quiet; loved the older building Renovations are underway so some rooms still to be done but generally had a very nice feel Staff were friendly and helpful
Stayed 1 night in May 2023
Response from Michelle on Jul 16, 2023
Hi Amer,Thanks for your feedback and pleased you enjoyed your stay. We are in the process of refurbishing our hotel rooms and hope to welcome you back in the near future.

6/10 Okay

Phil

Traveled with partner
Liked: Cleanliness, staff & service
We loved the old quaintness of the house and property plus the staff were welcoming friendly efficient and professional. The meals were delicious and enjoyable. Although we loved the quaintness and comfort of the room, we found that the walls were paper thin and the noise from the other tenants was not pleasant.
Stayed 1 night in May 2023
Response from Michelle on Jul 16, 2023
Hi Phil,Thanks for your feedback and we are pleased you enjoyed your stay. We look forward to welcoming you back.