Brancepeth Vacations from $1,833

Good service and location.

On arrival it became clear that the apartment we stayed in wasn’t the one in the photos that I thought I had booked. The ad is a mix of different apartments with only a couple of them the one we were allocated which wasn’t to the standard I was expecting which was a shame as we’re celebrating an 18th birthday The 2 bathrooms transpired to be a communal area with 3 showers and 2 of the tiniest toilets ever Apartment was cold and we ended up lighting the gas burners and oven to get the room warm There were endless corridors to navigate which didn’t help with the heat issue The area was very rough with litter everywhere outside On a positive the towels and sheets were spotless with early check in and Kate check out

Lovely stay at the Matfen Hall Hotel. Staff couldn’t do enough for you and the EV charger was an added bonus!

Reception was nice, but very badly situated. Very limited free parking spaces. Rooms are very dated. Room was only accessible via stairs. Tea & coffee making facilities - spoons were dirty. Lack of toilet roll in room. Stairwell hand rail was sticky and dirty. Breakfast was lovely. But again cutlery was dirty, tea stains on teaspoon. Used packets of sugar left on the table. Bar staff were good. Not enough staff in breakfast restaurant.

Really great hotel! Friendly staff, great rooms with thoughtful amenities and great location. Our room had a great view of the river and the complimentary drinks were a nice touch. We ate at the Gino restaurant on site which was great. All staff members were so friendly and welcoming. Location was about a 20 minute walk out of the city centre, but loads of bars and restaurants nearby