We check in and the lobby is nice. The receptionist was sweet. Elevator stinks but we get to our floor and the hall stinks, carpet is old. We open the door and it’s so hot, which the receptionist did warn us about. Room stinks. If the room doesn’t cool off, let her know and she’ll switch our room. Should have been a warning. Ok so the toilet won’t flush, I call the front desk, we switch rooms. We get into our room and, I step on a roach, ok it’s just one night. We check the toilet, it flushed. I set my purse on the bed and the sheets are stained, my husband goes to close the curtains, and they are filthy as well. The last straw was when we open the closet and roaches galore. I ask for my money back and I have to wait for the general manager. Two days later still no phone calls. When I call the manager is not in. Such an inconvenience having to move my family to another hotel in the middle of the night.