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Rating 10 - Excellent. 1377 out of 2799 reviews" "
We booked since it seems like this property was most reviewed, however, our room had moldy and musty smells. Bathroom was very old and shower leaked everywhere. I would stay somewhere else next time.
Great friendly helpful staff. Good position in Brisbane. Bathroom tiles and skirting boards were very dirty. Shower cubicle needed serious upgrading. Would not stay again
Freindly helpful staff, asked for a change in room location and nothing was any trouble.. staff changed my room to a higher floor so willingly. Room was clean and location was very central to everything city.. would stay again..
many thanks Oakes on Charlotte
Staff are great. Beds good rooms clean. Great veiw the higher you go
Richard
Stayed 8 nights in Jan 2024
4/10 Poor
bradley
Traveled with family
Jan 22, 2024
Disliked: Cleanliness, room comfort
Room was not clean or very well Maintained. Room was dirty with stains on the lounge. Bathroom mouldy, sink cabinet was rotting on the bottom.
Extremely long wait for the lifts
Amazing views, convenient location, having the separate lounge & kitchenette adds so much amenity over a normal hotel room (which would be the same price). Will definitely stay here again!
Air conditioning smell when entering room.
Dust at aircon vents
paul
Stayed 4 nights in Nov 2023
10/10 Excellent
Verified traveler
Business traveler
Nov 5, 2023
Liked: Cleanliness, room comfort
Business trip.
An easy hotel/apartment to stay. Has everything you need and I love having a washing machine and the bedroom separate to the rest of the apartment. Great lap pool and good gym for after work.
The front desk staff was unprofessional and disrespectful. Would not recommend.
Jiang
Stayed 2 nights in Oct 2023
4/10 Poor
Nick
Oct 22, 2023
Nick
Stayed 1 night in Oct 2023
8/10 Good
Claire
Business traveler
Oct 14, 2023
Liked: Cleanliness, room comfort
Charlotte Suites - central but noisy
I have used various oaks aparthotels throughout Brisbane - this feels probably the oldest of them all. It has residential floors as well as guest floors - but as it is a tower building there are only 4 lifts that operate and they are often being serviced which makes not for a quick exit in the morning. As with all hotels in the CBD - its busy and noisy especially as this one is very close to cross river rail project. The rooms as becoming tired and could do with a fresh lick of paint - otherwise clean and comfortable and well set up for business travellers.
Had a great stay. Lovely apartment and staff were amazing. Central to everything we needed. We will be back
Carolyn
Stayed 4 nights in Sep 2023
10/10 Excellent
Nicholas
Traveled with family
Sep 26, 2023
Liked: Cleanliness, room comfort
Great Stay 👍
Great hotel for families. The outdoor pool was out of action but was not a problem with the indoor pool option. Very central to the CBD & within walking distance of Southbank. Had a really good vibe.