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Reviews of Hampton Inn Cleveland Airport - Tiedeman Road

2.5 out of 5
Hampton Inn Cleveland Airport - Tiedeman Road
10305 Cascade Crossings, Brooklyn, OH

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1002 reviews" "
Rating 8 - Good. 280 out of 1002 reviews" "
Rating 6 - Okay. 82 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Diana

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from Amanda B Night Supervisor on May 3, 2024
Hi Ms.DianaThank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. we hope to see you soon.-Hampton inn Cleveland Airport/Tiedemann Rd guest services

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and shopping
Stayed 3 nights in Apr 2024

10/10 Excellent

Vasanth, Princeton Junction

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, Clean and convenient.
Stayed 1 night in Apr 2024
Response from Amanda B Night Supervisor on Apr 24, 2024
Hi Mr. VasanthThank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, Please do not hesitate to let us know .we hope to see you soon.-Hampton inn Cleveland Airport/Tiedemann Rd guest services

10/10 Excellent

Talal, Mcgregor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Very clean. Quiet. Love it.
Stayed 4 nights in Apr 2024
Response from Amanda B Night Supervisor on Apr 24, 2024
Hi Mr. TalalThank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, Please do not hesitate to let us know .we hope to see you soon.-Hampton inn Cleveland Airport/Tiedemann Rd guest services

10/10 Excellent

Alexis

Stayed 1 night in Mar 2024

8/10 Good

Joann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Did not stay long enough to form opinion
Stayed 1 night in Apr 2024

10/10 Excellent

Wanonah

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy fast check in
Stayed 1 night in Apr 2024
Response from Amanda B Night Supervisor on Apr 24, 2024
Hi Ms.WanonahThank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. we hope to see you soon.-Hampton inn Cleveland Airport/Tiedemann Rd guest services

8/10 Good

glenna

Traveled with family
Liked: Cleanliness, amenities
Stayed here before. Nice hotel and clean . Swimming pool was on the colder side but the hot tube was wonderful. Definitely would stay here again!
Stayed 1 night in Mar 2024
Response from -Hampton inn Cleveland Airport/Tiedemann Rd guest on Apr 13, 2024
Hi Ms. Glenna ,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, Please do not hesitate to let us know .we hope to see you soon.-Hampton inn Cleveland Airport/Tiedemann Rd guest services

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from -Hampton inn Cleveland Airport/Tiedemann Rd guest on Apr 13, 2024
Hi Mr. Chad ,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, Please do not hesitate to let us know .we hope to see you soon.

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, super friendly and helpful staff. Loved it!
Stayed 3 nights in Mar 2024
Response from -Hampton inn Cleveland Airport/Tiedemann Rd on Apr 13, 2024
Hi Ms. Elizabeth,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, Please do not hesitate to let us know .we hope to see you soon.

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the bathroom doors. They were Barn style that slide on a track and provided gaps for other people to see in. Limited privacy.
Stayed 2 nights in Mar 2024
Response from -Hampton inn Cleveland Airport/Tiedemann Rd on Apr 13, 2024
Hi Mr. Carl ,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, Please do not hesitate to let us know .we hope to see you soon.

8/10 Good

Mitesh

Stayed 3 nights in Mar 2024

2/10 Terrible

velma

Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very pleasant and accomodating staff
Stayed 2 nights in Mar 2024
Response from -Hampton inn Cleveland Airport/Tiedemann Rd on Apr 13, 2024
Hi Mr. Steven,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, Please do not hesitate to let us know .we hope to see you soon.

10/10 Excellent

Kirsten

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, had a great breakfast buffet, pool area was kept very clean, room was modern with comfortable beds, and all of the staff were very friendly. The only negative I could even say is that the vending machines do not take credit card.
Stayed 1 night in Mar 2024
Response from -Hampton inn Cleveland Airport/Tiedemann Rd on Apr 13, 2024
Hi Ms. Kirsten ,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, Please do not hesitate to let us know. we hope to see you soon.

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Dallas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The set up of the room was very impressive and the tv was very cool! Very neat and clean hotel!
Stayed 1 night in Feb 2024
Response from Amanda B Night Supervisor on Apr 24, 2024
Hello Ms. DallasThank you for taking the time to write us. First, I would like to offer my sincere apologies for the inconvenience you have experienced. We always strive to give the best service to our guest and we are sorry that we did not meet your expectations .We will make sure we share the feedback with our staff to ensure it does not happen again. We hope to see you again soon to change your experience.Kindest Regards

10/10 Excellent

Kathie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Bernadette

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

velma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything we needed.
Stayed 1 night in Feb 2024

10/10 Excellent

Bethany

Stayed 1 night in Feb 2024

10/10 Excellent

Kristie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in nice convenient location
Stayed 1 night in Feb 2024

10/10 Excellent

GREGG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, Nice Pool and Hot tub/Spa staff was friendly and polite. Hot breakfast was very good also .
Stayed 1 night in Feb 2024

10/10 Excellent

Mohammed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the layout was nice, accessibility to elevators and breakfast area was very convenient.
Stayed 3 nights in Jan 2024

10/10 Excellent

Sandra, Eden

Easy location to the Cleveland airport with great eating options close by
Stayed 1 night in Jan 2024

10/10 Excellent

Kurt

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff and good breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I stay here it's a wonderful experience considering most hotels in the area are either dirty or the conditions aren't the greatest maybe a little bit more pricey but it is what it is I'd rather pay for Quality rather than anything else thank you.
Stayed 1 night in Jan 2024

8/10 Good

Beverly, Waterford

Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Traveled with family
Excellent,hotel to stay at in Brooklyn
Very well done on all aspects very pleasant stay very clean very friendly and at a decent price Why wouldn’t you
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel but pool unavailable during stay
Stay was very good except I choose this hotel because one reason was it had an indoor pool. When we when the pool was unavailable.
Stayed 1 night in Jan 2024

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

JILL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Key cards unreliable
Needed to get key cards reprogrammed three times. Inconvenient. Staff was helpful and friendly
Stayed 2 nights in Dec 2023

6/10 Okay

Grace

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Not clean
The hotel is nice and updated. The pool and the breakfast were both great. The room would have been so nice if properly cleaned but it was not. There was hair in the shower, a toenail on the bathroom floor, and a hoodie from a previous guest in the closet. I value cleanliness above all else, so suffice to say I would not come back.
Stayed 1 night in Dec 2023

8/10 Good

KARI, Lake Orion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Randall

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for me. I was in town for a funeral for the weekend, which was in Cleveland West. I did everything in the area. Will return either July 4th weekend or Labor day weekend 2024 for sure! loved hotel!
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ken

Stayed 1 night in Nov 2023

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place!
Our room was spacious; besides a king-size bed, our room had a super comfortable lounge chair, a desk, small refrigerator, and closet with full-length mirrors. The shower was large and worked great. I loved the fitness center—and the immediate assistance I received when I couldn’t figure out the controls on the treadmill. The breakfast area and the food itself was another plus. We’d definitely stay there again!
Stayed 2 nights in Nov 2023

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Davona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay , everything was amazing.
Stayed 2 nights in Nov 2023

10/10 Excellent

AnnaMarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was told a late checkout would be okay but then later they call and change time on me.
Stayed 1 night in Nov 2023

8/10 Good

karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was very nice and clean. Loved the whirlpool. Breakfast was awesome. Only issue we had was the toliet handle broke. So had to flush by taking lid off. A little inconvenient but not something you really could see coming. Would stay agsin

2/10 Terrible

Daniel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2023