- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up not being able to stay in the hotel at all during the day because the facility was so hot inside. Also the photos are nothing like the actual hotel is. There is absolutely no AC in the hallways. They said they have roll away beds when I made my reservation for 8 people and 2 rooms. When we got there; no roll aways. Only 2 towels in our room for 5 people asked for more was told to come back in a couple hours. We ended up having to wait until after midnight to get towels to shower. There were only 3 lights in the room that worked one on the wall was broken and there were holes everywhere in the walls and not from construction from previous damage. The worst part was the customer service and the amenities. No AC; No Pool; No Breakfast; No toiletries; Not enough Towels.... Its a shame when we complained the woman at the front desk literally sighed and said well thats the fault of.... and said someone elses name. My husband and i on the second night ended up sleeping in the car in the AS from 2am-5am! We have rented other hotels within the last 2 months and have never had such a terrible experience.