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Reviews of Ramada Plaza by Wyndham Bucharest Convention Center

4 out of 5
Ramada Plaza by Wyndham Bucharest Convention Center
Poligrafiei Ave 3-5, Bucharest

Reviews

8.8

Excellent

Rating 10 - Excellent. 179 out of 310 reviews" "
Rating 8 - Good. 97 out of 310 reviews" "
Rating 6 - Okay. 18 out of 310 reviews" "
Rating 4 - Poor. 5 out of 310 reviews" "
Rating 2 - Terrible. 11 out of 310 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kalkidan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Isabela Militaru, PR Specialist on Mar 27, 2024
Thank you for your feedback. We are sorry to hear your stay wasn't according to your expectations. Please rest assured that I have shared your feedback with our team as our main priority is to provide to all our guests a memorable stay, according to their wishes and needs.Kind regards,

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can’t fault it. I will be back! Thank you
Stayed 7 nights in Dec 2023
Response from Isabela Militaru, Public Relations Specialist on Jan 11, 2024
Thank you for your positive feedback. We are happy to hear you had a perfect stay and we look forward to welcoming you again in the near future.Kind Regards,

10/10 Excellent

Patrizia

Stayed 2 nights in Oct 2023
Response from Isabela Militaru, Public Relations Specialist on Oct 30, 2023
Thank you for your feedback. We are happy to hear you had a pleasant stay and we look forward to seeing you again in the near future. Kind regards

8/10 Good

Majid

Stayed 3 nights in Sep 2023
Response from Isabela Militaru, Public Relations Specialist on Oct 30, 2023
Thank you for your feedback. We are happy to hear you had a pleasant stay and we look forward to seeing you again in the near future. Kind regards

8/10 Good

Liviu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Isabela Militaru, Public Relations Specialist on Oct 30, 2023
Thank you for your feedback. We are happy to hear you had a pleasant stay and we look forward to seeing you again in the near future. Kind regards

6/10 Okay

Tülin

Stayed 2 nights in Sep 2023
Response from Isabela Militaru, Public Relations Specialist on Sep 11, 2023
Thank you for you feedback. We are sorry if you experienced inconveniences. Our main priority is to offer all our guest a memorable stay, according to their wishes and needs.Kind regards,

10/10 Excellent

Bianca

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Isabela Militaru, Public Relations Specialist on Sep 11, 2023
Thank you for your feedback. We are more than happy to hear you had a perfect stay and we look forward to welcome you again.Kind regards,

8/10 Good

Kenechi

Stayed 1 night in Aug 2023
Response from Isabela Militaru, Public Relations Specialist on Aug 9, 2023
Thank you for your kind review. We are happy to hear you had a pleasant stay and we are hoping to see you again anytime your travels brings you back to this area.Kind regards

10/10 Excellent

Aidin

Stayed 3 nights in Jul 2023
Response from Isabela Militaru, Public Relations Specialist on Aug 29, 2023
Thank you for your feedback. We are happy to hear you had a pleasant stay and we look forward to welcome you again.Kind regards

8/10 Good

Luca

Stayed 2 nights in Jul 2023
Response from Isabela Militaru, Public Relations Specialist on Jul 12, 2023
Thank you for your feedback. We are happy you had a good stay.We hope to see you again soon.Kind regards

8/10 Good

???????

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and friendly staff
Stayed 1 night in Jun 2023
Response from Isabela Militaru, Public Relations Specialist on Jun 29, 2023
Thank you for your positive review. We are happy to hear that you had a pleasant stay. We hope to see you again soon.Kind regards,

10/10 Excellent

jason

Stayed 4 nights in Jun 2023
Response from Isabela Militaru, Public Relations Specialist on Jun 29, 2023
Thank you for your positive review. We hope to see you again soon. Kind regards,

10/10 Excellent

Sandra

Stayed 2 nights in May 2023
Response from Isabela Militaru, Public Relations Specialist on May 30, 2023
Dear Sandra,Thank you for taking the time to tell us about your experience at Ramada Plaza Bucharest. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Kind regards

10/10 Excellent

Giampaolo

Stayed 2 nights in Apr 2023
Response from Isabela Militaru, Public Relations Specialist on Apr 21, 2023
Dear guest, Thank you for taking the time to tell us about your experience at Ramada Plaza Bucharest. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Kind regards

10/10 Excellent

Albert

Stayed 1 night in Mar 2023
Response from Isabela Militaru, Public Relations Specialist on Apr 21, 2023
Dear Albert,Thank you for taking the time to tell us about your experience at Ramada Plaza Bucharest. We are more than happy to hear that your stay was according to your expectations and we are thrilled to know that you enjoyed our high quality services. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Ioannis

Stayed 2 nights in Feb 2023
Response from Isabela Militaru, Public Relations Specialist on Apr 21, 2023
Dear Ioannis,Thank you for taking the time to tell us about your experience at Ramada Plaza Bucharest. We are more than happy to know that your stay was according to your expectations and we are thrilled to know that you enjoyed our high quality services. Thank you again for sharing your experience, and we look forward to serving you in the future.Kind regards.

6/10 Okay

IREM

Stayed 1 night in Feb 2023

10/10 Excellent

Philippe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Popa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: good position, pool, conference rooms, good breakfast Minus: Small bathroom
Stayed 2 nights in Nov 2022

2/10 Terrible

Carlton

Stayed 2 nights in Oct 2022

6/10 Okay

Mark

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and comfortable. The staff was pleasant. The gym area was quite nice, although it appeared to be not only for hotel guests, so it was quite busy. The breakfast included a great variety, but everything was served cold. Both mornings the food was served in warmers, but there was no heat applied, resulting in cold eggs, bacon, sausage, and all of the other “hot” foods. We also had loud upstairs occupants that stomped all over the ground late into the night, bug that was an issue for us because we are light sleepers.
Stayed 2 nights in Aug 2022
Response from Silvia Balan on Sep 1, 2022
Dear Mark,Thank you for your feedback. We are sorry to hear that the food at the breakfast was not hot and we apologise for the inconveniences. We will check the chafing dishes to see if there are any technical issues and repair it, if its the case. Hopefully we will have the opportunity in the future to prove to you our desire and commitment in offering quality hospitality services.Kind regards,Silvia BalanPublic Relations Manager

8/10 Good

Dragomir

Stayed 2 nights in Jul 2022
Response from Silvia Balan on Sep 1, 2022
Dear Dragomir, Thank you for your review! We hope to welcome you again soon at the Ramada Plaza Hotel. Kind regards, Silvia Balan Public Relations Manager

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Katrina

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was excellent, good food and swimming pool
Stayed 2 nights in May 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall hotel - I would stay again.
Very nice location - well maintained.
Stayed 2 nights in May 2022

10/10 Excellent

Cristian

Traveled with family
Stayed 1 night in Apr 2022

10/10 Excellent

Justin

Stayed 2 nights in Apr 2022

2/10 Terrible

IOANNIS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellow expectations
Not satisfied at all. Even repeated customer, the hotel seems to be fully booked but only 6 employees were for 480+ guests (as a waiter was talking around ..)
Stayed 1 night in Mar 2022

2/10 Terrible

IOANNIS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The excuse for everything: “we are fully booked “
There is a joke about this hotel: - Can I have a city view room? - Sorry Sir, we are fully booked.. - Can I have another room because this one is dirty and some lights are not working? - Sorry Sir, we are fully booked.. - what time is breakfast time ? - Sorry Sir, we are fully booked.. The excuse is always the same, as a repeated play list in an old multi CD player.. Just wanted to ask the management of hotel, what about if they should have this room chair and paying for this room some hundred of euros of 3 days of accommodation .. should they sit in this chair ? Or what about if at 09:00 they shouldn’t have any free chair in the breakfast lounge and forced to returned at 09:30 without being the basics on buffet?
Shall I should sit over there ?
How nice
“We are fully booked”
Breakfast 09:30
Stayed 2 nights in Mar 2022

4/10 Poor

Michelle

Business traveler
Disliked: Staff & service
disappointing hotel. Food was cold at the restaurant every time we ate there. Breakfast and dinner.. Had issues with the shower as well as the air conditioner.
Stayed 1 night in Mar 2022

10/10 Excellent

Vasyl

Stayed 1 night in Mar 2022

10/10 Excellent

Vasyl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding team. Got late for the Breakfast, and the team was very helpful and understanding. Reception very friendly and helpful ( all of the team members) Housekeeping team was amazing friendly, quick and accurate. Great hotel. Thank you.
Stayed 1 night in Mar 2022

10/10 Excellent

Jozsef

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my 3rd stay at this hotel and it was a pleasure. Great spa, great breakfast, pretty rooms. I will recommend it in the future.
Stayed 1 night in Mar 2022

10/10 Excellent

Trifon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good hotel, near to Otopeni Airport. Comfortable and large, a lot of space for parking. Nice staff and wellness area.
Stayed 1 night in Jan 2022

10/10 Excellent

Costin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel is great, and the staff very friendly
Stayed 2 nights in Dec 2021

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, prompt and friendly service, great deal.
Stayed 2 nights in Nov 2021

8/10 Good

Eliaz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Generally good, but a quite unpleasant experience for the reception. One day the mini bar has problem and the reception staff tells me I can't put a box of milk I bought in super market in it, means I made the problem. Meanhwhile correct me that their mini bar, not a refrigerator. Quite unpolite attidud! The reception manager is very nice and helpful, but the staff really need to know how to communicate with their customers.
Stayed 12 nights in Sep 2021

2/10 Terrible

Liviu

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was denied the check in for not having a vaccine passport (which was not mentioned when I did the reservation and when I made the payment) and they won’t give me a refund
Stayed 1 night in Oct 2021

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

jacob

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

4/10 Poor

JIE

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2021

6/10 Okay

Agneta

Traveled with group
Liked: Property conditions & facilities
Good restaurant bad pillows
Very bad quality on the pillows, nice pool area and Red Pepper restaurant was very nice with excellent food and service
Stayed 2 nights in Jul 2021

10/10 Excellent

Jana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Michal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2021

8/10 Good

Caraba

Stayed 2 nights in Feb 2021

10/10 Excellent

Kwan ho

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2020

6/10 Okay

Marius

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean; far from main street but front desk is very helpful in getting you a taxi
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience. Love the staff
Stayed 18 nights in Jan 2020