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Overview of Palo Santo Hotel

Photo gallery

Featured Image
Outdoor Spa Tub
Outdoor Spa Tub
Terrace/Patio
Terrace/Patio
VIP Access

Palo Santo Hotel

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationDistrito Arcos6 min walk
    Popular LocationPalermo Soho8 min walk
    Popular LocationPlaza Italia17 min walk
    AirportBuenos Aires (EZE-Ministro Pistarini Intl.)50 min drive

Choose dates to view prices

Suite (Palo Santo)

4/5 guest room rating
  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, Terrace

5/5 guest room rating
  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

4.9/5 guest room rating
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room

5/5 guest room rating
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

About this area

Buenos Aires

Located in Buenos Aires's Palermo neighborhood, Palo Santo Hotel is in the entertainment district and near the boardwalk. Travelers eager for a bit of culture can stop by Latin American Art Museum of Buenos Aires, while those who have shopping on the agenda may want to visit Distrito Arcos and Palermo Soho. Looking to enjoy an event or a game? See what's going on at Luna Park or La Bombonera. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Distrito Arcos - 6 min walk
  • Palermo Soho - 8 min walk
  • Plaza Italia - 17 min walk
  • Buenos Aires Eco Park - 18 min walk
  • Serrano Square - 18 min walk

Getting around

  • Buenos Aires Palermo Station - 9 min walk
  • Ministro Carranza Station - 9 min walk
  • Ministro Pistarini Intl. Airport (EZE) - 57 min drive

Restaurants

  • Charqui Restaurante — 1 min walk
  • The Argentine Experience — 3 min walk
  • El Trapiche — 4 min walk
  • Osaka — 4 min walk
  • Montecarlo — 4 min walk

About this property

Palo Santo Hotel

4-star Buenos Aires hotel in Palermo, walk to Palermo Soho
This smoke-free hotel features a restaurant, a spa tub, and a rooftop terrace. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, spa services, a business center, and a meeting room are onsite. All 26 soundproofed rooms feature free WiFi and minibars. Comforts include premium bedding and pillow menus, and guests will also find furnished balconies and room service.
Palo Santo Hotel offers 26 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. This Buenos Aires hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, designer toiletries, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a spa tub and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant
  • Room service available

Things to do

  • Free bicycle rentals
  • Spa services
  • Spa tub

Family friendly

  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • 1 meeting room
  • Business center

Outdoors

  • Garden
  • Pool sun loungers
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to February 28 2021 (dates subject to change):
  • Business center
  • Dining venue(s)
  • Meeting facilities
  • Supervised childcare

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 75.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.00 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all residents of Argentina. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 55 (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palo Santo Buenos Aires
Palo Santo Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel Buenos Aires

Frequently asked questions

Can I cancel my reservation for free at Palo Santo Hotel and receive a full refund?
Yes, Palo Santo Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Palo Santo Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Palo Santo Hotel?
As of Apr 21, 2021, prices found for a 1-night stay for 2 adults at Palo Santo Hotel on Apr 22, 2021 start from $93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Palo Santo Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Palo Santo Hotel?
This hotel doesn't offer parking.
What time is check-in at Palo Santo Hotel?
Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Palo Santo Hotel?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does Palo Santo Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 55 per vehicle applies.
Where is Palo Santo Hotel located?
Located in Palermo, this boutique hotel is within a 10-minute walk of Distrito Arcos and Palermo Soho. Serrano Square and Mercado de las Pulgas are also within 1 mi (2 km). Ministro Carranza Station is 9 minutes by foot and Palermo Station is 10 minutes.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 302 out of 413 reviews
5 - Excellent 73%
Rating 4 - Good. 98 out of 413 reviews
4 - Good 24%
Rating 3 - Okay. 11 out of 413 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 413 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 413 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It speaks very clearly to the quality of the staff at the Palo Santo that in January of 2021, after nearly a full year of difficulties in the hotel industry, and with no guarantee of a quick end to this... that they still seamlessly work together to give their guests a refreshing time away. The room was bright, spacious, and had a healthy feel to it. The rooftop pool/spa area was available for private use, and we took advantage daily, as this is Argentina summer. What a great place to spend the final hours of evening as the sun sets over the city of Buenos Aires! We certainly hope to return to the Palo Santo. A highly recommended experience in every way.
Stayed 7 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simply amazing
great experience, amazing hotel, clean, white, internet really nice, good breakfast
Stayed 4 nights in Dec 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel!! El servicio de primera, muy limpio y comodo!! La ubicacion es inmejorable!! Y el desayuno espectacular! A partir de ahora va a ser mi lugar en Palermo
Stayed 2 nights in Sep 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful boutique hotel in a great location. The staff were outstanding, helping us to amend our booking at short notice due to a change in our travel plans. We had a lovely big room on the 6th floor, with a really nice outlook, very comfortable. The staff recommended a lovely place for lunch (Dandy, just round the corner, really good). We only stayed for one night, and things were a bit fraught due to our travel issues, but I'd love to return here for a longer stay. Palermo feels very different to other parts of BA we visited, lots of nice bars and restaurants and shops. If you can, you should stay here. Thank you to all the staff.
Stayed 1 night in Mar 2020

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