Palo Santo Hotel

Photo gallery for Palo Santo Hotel

Primary image
Outdoor spa tub
Outdoor spa tub
Terrace/patio
Terrace/patio

Overview of Palo Santo Hotel

VIP Access

Palo Santo Hotel

4.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Bonpland 2275, Buenos Aires, Capital Federal, C1425FWC

Explore the area

  • Popular LocationPalermo Soho8 min walk
  • Popular LocationPlaza Italia17 min walk
  • Popular LocationBuenos Aires Eco Park18 min walk
  • AirportBuenos Aires (EZE-Ministro Pistarini Intl.)52 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Buenos Aires

Palo Santo Hotel is located in Palermo, a neighborhood in Buenos Aires, and is in the entertainment district and near the boardwalk. Travelers eager for a bit of culture can stop by Latin American Art Museum of Buenos Aires, while those who have shopping on the agenda may want to visit Distrito Arcos and Palermo Soho. Looking to enjoy an event or a game while in town? See what's happening at La Rural or Palermo Hippodrome. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Distrito Arcos - 6 min walk
  • Palermo Soho - 8 min walk
  • Plaza Italia - 17 min walk
  • Buenos Aires Eco Park - 18 min walk
  • Serrano Square - 19 min walk

Getting around

  • Buenos Aires Palermo Station - 9 min walk
  • Ministro Carranza Station - 9 min walk
  • Ministro Pistarini Intl. Airport (EZE) - 50 min drive

Restaurants

  • Sudestada - 2 min walk
  • Perón Perón resto bar - 3 min walk
  • Osaka - 4 min walk
  • Montecarlo - 4 min walk
  • Fabric Sushi - 4 min walk

About this property

Palo Santo Hotel

4-star boutique hotel in the heart of Palermo
Take advantage of a free breakfast buffet, a roundtrip airport shuttle, and a rooftop terrace at Palo Santo Hotel. For some rest and relaxation, visit the hot tub, and indulge in a facial, a massage, or a manicure/pedicure. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • Free bicycle rentals, coworking spaces, and multilingual staff
  • Massage treatment rooms, an elevator, and luggage storage
  • A 24-hour front desk, tour/ticket assistance, and smoke-free premises
  • Guest reviews give top marks for the location
Room features
All 26 individually furnished rooms offer comforts such as premium bedding and furnished balconies, as well as perks like pillow menus and laptop-compatible safes. Guest reviews speak positively of the spacious rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and bidets
  • Wardrobes/closets, childcare services, and electric kettles

Languages

English, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Room service available

Restaurants on site

  • Charqui

Things to do

  • Free bicycle rentals
  • Spa services
  • Spa tub

Family friendly

  • In-room child care (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Communal living room
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.00 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all residents of Argentina. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 55 (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Palo Santo Buenos Aires
Palo Santo Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel Buenos Aires

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 346 out of 474 reviews
5 - Excellent 73%
Rating 4 - Good. 111 out of 474 reviews
4 - Good 23%
Rating 3 - Okay. 12 out of 474 reviews
3 - Okay 3%
Rating 2 - Poor. 3 out of 474 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 474 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very good location. Comfortable and clean. The staff was super nice!!!!! I wish I could have stayed longer.
Stayed 1 night in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was absolutely amazing. I felt comfortable and safe in this hotel. Great location.
Stayed 13 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel in an excellent location. The staff were friendly and helpful. The hotel was clean and the price was reasonable. If we visit BA again, this is the place we'd like to stay.
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique modern boutique design convinient close - the words i would use to characterize this hotel. It is close to Palermo areas with all the duning and bars around. Felt very save. Great seevice.
Stayed 2 nights in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good, clean and safe place to sleep with a basic breakfast included with great walk & bike ability in Palermo! The concierge’s / front desk were so helpful and kind with all of our requests.
Stayed 3 nights in May 2022