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Serena Hotel Buenos Aires

Photo gallery for Serena Hotel Buenos Aires

Lobby
Indoor pool
Indoor pool
Indoor pool
Egyptian cotton sheets, premium bedding, down comforters

Overview of Serena Hotel Buenos Aires

VIP Access

Serena Hotel Buenos Aires

4.5 star property

4.5/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
Map
Libertad 1617, Buenos Aires, Capital Federal, 1016

Explore the area

  • Popular LocationFlorida Street15 min walk
  • Popular LocationTeatro Colon15 min walk
  • Popular LocationObelisco3 min drive
  • AirportBuenos Aires (EZE-Ministro Pistarini Intl.)26 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Buenos Aires

Serena Hotel Buenos Aires is located in Buenos Aires Central Business District, a neighborhood in Buenos Aires, and is in the entertainment district and near the airport. Plaza Francia and Floralis Generica are notable landmarks, and travelers looking to shop may want to visit Patio Bullrich and La Recova de Posadas. Looking to enjoy an event or a game while in town? See what's happening at Luna Park or La Rural. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours and skydiving in the area.

What's nearby

  • Patio Bullrich - 2 min walk
  • Brazilian Embassy - 3 min walk
  • Florida Street - 15 min walk
  • Teatro Colon - 15 min walk
  • Obelisco - 3 min drive

Getting around

  • San Martin Station - 12 min walk
  • Buenos Aires Retiro Station - 14 min walk
  • Ministro Pistarini Intl. Airport (EZE) - 26 min drive

Restaurants

  • Piegari Carnes - 3 min walk
  • Sorrento - 3 min walk
  • SushiClub - 3 min walk
  • Gioia Restaurante & Terrazas - 4 min walk
  • El Mirasol - 4 min walk

About this property

Serena Hotel Buenos Aires

4.5-star luxury hotel located in Buenos Aires Central Business District
You can look forward to free continental breakfast, a roundtrip airport shuttle, and a terrace at Serena Hotel Buenos Aires. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a facial, a body wrap, or a massage. Be sure to enjoy a meal at Serena, the onsite restaurant. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Express check-out, concierge services, and wedding services
  • A TV in the lobby, an elevator, and tour/ticket assistance
  • Free newspapers, coffee/tea in the lobby, and a 24-hour front desk
  • Guest reviews give top marks for the location
Room features
All 34 individually furnished rooms offer comforts such as premium bedding and first-run movies, in addition to perks like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • 40-inch HDTVs with premium channels and first-run movies
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Serena

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Spa services
  • Steam room

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch LCD TV
  • Digital channels
  • First-run movies
  • Pay movies
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 14 and younger are not allowed at this property; All guests older than 14 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.00 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all residents of Argentina. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 22 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Serena
Hotel Serena Buenos Aires
Serena Buenos Aires
Serena Hotel Buenos Aires
Serena Buenos Aires
Serena Hotel Buenos Aires Hotel
Serena Hotel Buenos Aires Buenos Aires
Serena Hotel Buenos Aires Hotel Buenos Aires

Frequently asked questions

Does Serena Hotel Buenos Aires have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Serena Hotel Buenos Aires?

As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at Serena Hotel Buenos Aires on Dec 22, 2022 start from $237.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serena Hotel Buenos Aires pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Serena Hotel Buenos Aires?

Check-in is from 3 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Serena Hotel Buenos Aires?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Serena Hotel Buenos Aires provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 22 per vehicle applies.

Where is Serena Hotel Buenos Aires located?

Located in Buenos Aires Central Business District, this luxury hotel is within a 5-minute walk of Patio Bullrich and La Recova de Posadas. Plaza Francia and Recoleta Cultural Center are also within 15 minutes. San Martin Station is 12 minutes by foot and Buenos Aires Retiro Station is 14 minutes.

Can I cancel my reservation for free at Serena Hotel Buenos Aires and receive a full refund?

Yes, Serena Hotel Buenos Aires offers free cancellation on select room rates, because flexibility matters! Please refer to Serena Hotel Buenos Aires cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 201 out of 346 reviews" "
" "5 - Excellent 58%
Rating 4 - Good. 117 out of 346 reviews" "
" "4 - Good 34%
Rating 3 - Okay. 17 out of 346 reviews" "
" "3 - Okay 5%
Rating 2 - Poor. 6 out of 346 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 5 out of 346 reviews" "
" "1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

3.7/5

Eco-friendliness

4/5 Good

Carlos
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good location and very clean facilities
Stayed 4 nights in Aug 2022

5/5 Excellent

Camila
Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen precio relacion calidad precio, buena ubicacion, seguro el barriio
Stayed 3 nights in Feb 2022

5/5 Excellent

Sandra
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

5/5 Excellent

Verified traveler
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a small hotel wit attentive staff ideally located to explore Buenos Aires in a quiet area walking distance to the Recoleta cemetery and also Galerias Pacifico - a bit longer 30 minutes but certainly doable
Stayed 2 nights in Mar 2020

5/5 Excellent

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfy beds, beautiful outdoor patio and nice indoor pool. the staff is excellent.
Stayed 5 nights in Mar 2020

5/5 Excellent

Verified traveler
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.and attentive,friendly and helpful staff
Stayed 3 nights in Mar 2020

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

5/5 Excellent

Verified traveler
Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff were excellent, rooms good size and facilities that suited us. The only negative was some of the fittings in the room required some servicing or repairs
Stayed 1 night in Feb 2020

5/5 Excellent

Verified traveler
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is located well for trips into the city - staff are attentive and responsibe
Stayed 4 nights in Feb 2020

2/5 Poor

Verified traveler
Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Customer service is very bad. I requested an airport pick and they forgot to send the driver, when I called the hotel the answer was: take a taxi (tomá un taxi). Customer service at the front desk was poor, the agent was very disrespectful.