Serena Hotel Buenos Aires

Photo gallery for Serena Hotel Buenos Aires

Featured Image
Indoor pool
Indoor pool
Indoor pool
Egyptian cotton sheets, premium bedding, down comforters

Overview of Serena Hotel Buenos Aires

VIP Access

Serena Hotel Buenos Aires

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Libertad 1617, Buenos Aires, Capital Federal, 1016

Explore the area

  • Popular LocationFlorida Street15 min walk
  • Popular LocationTeatro Colon16 min walk
  • Popular LocationObelisco3 min drive
  • AirportBuenos Aires (EZE-Ministro Pistarini Intl.)26 min drive

Choose dates to view prices

About this area

Buenos Aires

Located in Buenos Aires, Serena Hotel Buenos Aires is in the city center and near the airport. Plaza Francia and Obelisco are notable landmarks, and travelers looking to shop may want to visit La Recova de Posadas and Patio Bullrich. Looking to enjoy an event or a game while in town? See what's happening at Luna Park or La Rural. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as skydiving and ecotours in the area.

What's nearby

  • Brazilian Embassy - 3 min walk
  • La Recova de Posadas - 5 min walk
  • Florida Street - 15 min walk
  • Teatro Colon - 16 min walk
  • Obelisco - 3 min drive

Getting around

  • San Martin Station - 12 min walk
  • Buenos Aires Retiro Station - 14 min walk
  • Ministro Pistarini Intl. Airport (EZE) - 26 min drive

Restaurants

  • Serena — 1 min walk
  • Elena — 3 min walk
  • Pugais Carnes — 3 min walk
  • SushiClub — 3 min walk
  • Jack the Ripper — 4 min walk

About this property

Serena Hotel Buenos Aires

Luxury Buenos Aires hotel in Buenos Aires Central Business District, near Patio Bullrich
Along with a restaurant, this smoke-free hotel has an indoor pool and a health club. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 34 soundproofed rooms provide free WiFi, free wired Internet, and Select Comfort beds. Guests can enjoy deep soaking tubs, and other standard amenities include first-run movies, minibars, and LCD TVs.
Serena Hotel Buenos Aires offers 34 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Spa services
  • Steam room

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch LCD TV
  • Digital channels
  • First-run movies
  • Pay movies
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 14 and younger are not allowed at this property; All guests older than 14 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.00 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all residents of Argentina. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 22 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Serena
Hotel Serena Buenos Aires
Serena Buenos Aires
Serena Hotel Buenos Aires
Serena Buenos Aires
Serena Hotel Buenos Aires Hotel
Serena Hotel Buenos Aires Buenos Aires
Serena Hotel Buenos Aires Hotel Buenos Aires

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 192 out of 330 reviews
5 - Excellent 58%
Rating 4 - Good. 112 out of 330 reviews
4 - Good 34%
Rating 3 - Okay. 16 out of 330 reviews
3 - Okay 5%
Rating 2 - Poor. 5 out of 330 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 330 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a small hotel wit attentive staff ideally located to explore Buenos Aires in a quiet area walking distance to the Recoleta cemetery and also Galerias Pacifico - a bit longer 30 minutes but certainly doable
Stayed 2 nights in Mar 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfy beds, beautiful outdoor patio and nice indoor pool. the staff is excellent.
Stayed 5 nights in Mar 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.and attentive,friendly and helpful staff
Stayed 3 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff were excellent, rooms good size and facilities that suited us. The only negative was some of the fittings in the room required some servicing or repairs
Stayed 1 night in Feb 2020