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Reviews of Lanterns Retreat

3 out of 5
Lanterns Retreat
16 Newberry Road, Dunsborough, WA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 85 out of 109 reviews" "
Rating 8 - Good. 16 out of 109 reviews" "
Rating 6 - Okay. 5 out of 109 reviews" "
Rating 4 - Poor. 2 out of 109 reviews" "
Rating 2 - Terrible. 1 out of 109 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Liked: Amenities
Loved the room and the overall property and great location.
Stayed 2 nights in Jan 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Fabulous host. Very quiet area and beautifully appointed rooms. Walking distance to town. Will definitely return
Stayed 3 nights in Jan 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Met Serge briefly on Friday night, was warmly welcomed and found the property to be as good as expected, close walk to town, nice area, good facilities.
Stayed 2 nights in Jan 2024

10/10 Excellent

SUSAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome. Useful and practical local knowledge shared in the information package. Large bedroom and bathroom. Original art works throughout the property. Easy access to our room from the lovely wisteria covered verandah. Ample parking.
Stayed 1 night in Jan 2024

6/10 Okay

Helen

Traveled with family
Disliked: Cleanliness
We had high hopes for our stay based other reviews, sadly we jokingly took to calling this accommodation 'dusty lanterns' aside from needing a deep clean our fridge did not work properly hence much food was spoilt before management suggested the fridge in guest lounge. Supplies were not replenished in guest areas, rubbish was slow to be removed etc if it wasn't for the location or the pool we'd have left early. Such as shame as it's looks like it was clearly once a much loved destination.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough stars. On a scale of 1 to 5, it is 8 or 9. Spectacular suite full of beautiful antique furniture. Beautiful artwork everywhere (many painted by the owner who is a talented artist). Every imaginable facility.
Stayed 1 night in Nov 2023

8/10 Good

Lyndall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay.
Great location and we loved the quiet and the garden views. Very comfortable bed and quality furnishings. Spacious room and bathroom and access to the common areas- lounge and kitchenette. Very convenient for exploring the Margaret River region. Only thing that needs attending to is a good clean of the shower screen and runner at the bottom.
Stayed 3 nights in Oct 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic value, hosts very welcoming, large spacious room with great spa bath. Bonus mini bar and fridge, lovely communal lounge area, pool bbq, very close to everything in Dunsborough. Will be staying again 😊

10/10 Excellent

Ernest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely satisfied with the setup of the layout of the house and location
Stayed 2 nights in Sep 2023

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming place to stay. Very cosy and comfortable. Perfect stop over before we walk the C2C.
Stayed 1 night in Sep 2023

8/10 Good

Lea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly. Walking distance to Dunsborough. Spacious rooms. Lovely atmosphere
Stayed 2 nights in Aug 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Weekend Getaway
Great location and very quiet too. Serge was attentive to our needs as well. More than happy to re-book next time i am in Dunsborough.
Stayed 2 nights in Jul 2023

8/10 Good

Geoff

Stayed 1 night in Jul 2023

10/10 Excellent

Kathleen, APO

Stayed 1 night in Jun 2023

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
was nice place to stay
Stayed 1 night in Jun 2023

8/10 Good

Hong

Stayed 1 night in May 2023

10/10 Excellent

Catherine

Stayed 1 night in May 2023

10/10 Excellent

Sean

Stayed 1 night in Apr 2023

6/10 Okay

Bernadette

Stayed 3 nights in Apr 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lots of places and walking distance to beaches.
Stayed 3 nights in Apr 2023

10/10 Excellent

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The home was beautiful and elegant, the host was very friendly and unobtrusive.we were very happy and will stay again, we will definitely recommend the home to our friends and family.
Stayed 1 night in Mar 2023

10/10 Excellent

Sandra

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had the spa suite, really elegant. The shared lounge area is a great idea.
Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Lanterns
Fantastic stay at Lanterns. Great room with outside space. Spotlessly clean. Serge met us on arrival and was a gracious host. Great location for checking out some fantastic beaches at Meelup and Bunker Bay plus sunsets at Yallingup.
Stayed 1 night in Jan 2023

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2023

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Thanking you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our third visit to the beautiful Lanterns Retreat. It was just as good as previously, our room was lovely and the facilities exactly what we expected.
Stayed 4 nights in Dec 2022

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serge’s jazz music. Layout of house.
Stayed 1 night in Dec 2022

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. Room was comfortable and clean. Very good location in town. Would recommend to others.
Stayed 2 nights in Sep 2022

2/10 Terrible

Mike

Traveled with partner
Disliked: Staff & service
King bed good Everthing else bad
Stayed 2 nights in Aug 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service
Really nice… good location, very peaceful and quiet.
Stayed 3 nights in Aug 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem!
Really lovely property, common areas beautifully presented, room was clean, light and comfortable with huge bathroom. Close enough to town to walk if you want to drink. Can see ourselves staying here regularly.
Stayed 3 nights in Jul 2022

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the large room and bathroom double basins and the huge spa . We only stayed one night but will defiantly go back .
Stayed 1 night in Jun 2022

6/10 Okay

Helen Del

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Location excellent and size of room great but greater detail to cleanliness required.
Stayed 3 nights in Apr 2022

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect. Sergio is a very professional and friendly host.
Stayed 2 nights in Apr 2022

10/10 Excellent

Philip, High Wycombe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment created at this lodge can be felt as soon as you are welcomed at the door. I felt the weight of the world disappear walking into the residence & Surge made the check in quick and easy and was very welcoming. My room was nice and roomy and the bathroom was huge. Thoroughly recommend!
Stayed 1 night in Feb 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant!!
Stayed 1 night in Feb 2022

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities
The room and property were clean, the host welcoming and the room quiet
Stayed 1 night in Feb 2022

4/10 Poor

Colin

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Like all Empires once great but exhibiting signs of decay
Stayed 4 nights in Jan 2022
Response from Serge on Jan 19, 2022
Dear Mr Betton, we are very sorry Lanterns Retreat fell short of your expectations. Our lodge is well known for its old world decor and some people prefer a more modern setting. We accept this. There are many more modern options available in Dunsborough and we trust you will find a more suitable venue for any forthcoming stay in the region. Many thanks for your feedback. Serge Lanterns Retreat Lodge

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well furnished and spacious room and bathroom. All the amenities were of an excellent standard. The owner has obviously put a lot of thought and care into the style and quality of the whole property.
Stayed 2 nights in May 2021

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is the older style house but it is excellent ...The rooms are nice and big and the furniture is beautiful...I would highly recommend this property to anyone looking for a cosy getaway...EXCELLENT
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Apr 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night get a way
One night stay to attend a family wedding. Absolute fabulous room (large size), very clean, comfy bed (kingsize) beautiful bathroom with shower and bath. Coffee & tea making facilities in room also bar fridge. Retreat is close to Dunsborough's shopping/ restaurant precinct & beach. Serge gave us a very warm welcome and showed us around. Private adults only retreat, would definitely stay again and recommend this place!!! (very soon and longer!)
Stayed 1 night in Feb 2021

10/10 Excellent

David, Perth WA

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a charming and unique building it offers a very warm welcome along with Serge the owner it is a very personal vacation highly recommended
Stayed 2 nights in Jan 2021

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A treat on all the senses!
The place was stunning. It was beautiful on all senses- it looked good, sounded good, smelled good- the bed had beautiful luxurious sheets so it felt good and the port they gave complimentary tasted good! The garden was tranquil a d the whole atmosphere was perfect. The host, Serg was very warm and welcoming and I would not hesitate the recommend this place. I’ll definitely be back!
Stayed 1 night in Dec 2020

10/10 Excellent

Cory, Perth, WA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service in a quiet place, it was just what we needed. We got up early to go take photos at Sugarloaf Rock and didn't feel as though we were disturbing anyone leaving at 4.30am. Will definitely stay here again when staying in Dunsborough!
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Bit dirty, door was hard to open, junk lying about. Nice room, good garden
Stayed 2 nights in Oct 2020
Response from Lanterns Retreat Lodge on Oct 5, 2020
Hi Julian, we are very sorry to read your negative feedback and we apologise if we were not able to meet with your expectations. We are a little puzzled though but despite doing all we can to ensure our guests have the best possible stay, we also accept that we are not able to please everyone. We shall keep trying to do all we can to keep everyone smiling and to continue improving our property in any way we can. We apologise to you for not having satisfied your needs.