Indoor pool, 4 outdoor pools, pool umbrellas, sun loungers
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Reviews of Barceló Jerez Montecastillo & Convention Center

4 out of 5
Barceló Jerez Montecastillo & Convention Center
Ctra. Arcos, km. 6, Jerez de la Frontera, Cadiz

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 205 reviews" "
Rating 8 - Good. 78 out of 205 reviews" "
Rating 6 - Okay. 19 out of 205 reviews" "
Rating 4 - Poor. 3 out of 205 reviews" "
Rating 2 - Terrible. 7 out of 205 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for visiting the coast and inland areas. Excellent breakfast, good food and friendly staff.
Stayed 7 nights in Oct 2023
Response from Assistant General Manager on Nov 13, 2023
Dear Tom, Thank you very much for your kind feedback.It is wonderful to hear that you enjoyed your stay with us. Your kind words about our team members are truly appreciated and inspire us to continue upholding our high standards of service.Thank you for also mentioning our breakfast, we understand the importance of starting the day off right with a quality meal.We look forward to welcoming you back for another memorable experience.Best wishes,Assistant General Manager

10/10 Excellent

Nicolas

Stayed 5 nights in Sep 2023

10/10 Excellent

German

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 1 night in Sep 2022
Response from Assistant General Manager on Sep 12, 2022
Dear German, Thank you very much for your kind feedback.We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback.We look forward to welcoming you back for another memorable experience.Best wishes,Assistant General Manager

10/10 Excellent

Ricardo Leandro

Stayed 1 night in Nov 2021

10/10 Excellent

Chidubem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, can’t fault
Had a good time there. Staff were really nice and helpful.
Stayed 4 nights in Sep 2021
Response from Assistant General Manager on Sep 24, 2021
Dear Guest, Please accept our sincere thanks for this kind feedback. Thank you for your lovely comments regarding the service you received from our team members, we will be sure to share your kind words as we know it will mean a great deal to them. We hope to welcome you back. Best wishes, Assistant General Manager

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities in this peaceful location
Lovely hotel … though the drive up didn’t fortell that well. Facilities were great … all you could want. Peaceful quiet and buffet was a pleasure. Being in Jerez was a way from the coast … So it depends why you want. Nice golf course and next to Jerez race course
Stayed 4 nights in Jul 2021

4/10 Poor

Verified traveler

Stayed 1 night in Jun 2021

10/10 Excellent

Max

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Great Hotel
Stayed 3 nights in Apr 2021

10/10 Excellent

jørgen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat hotel
Amazing hotel great breakfast great staff
Stayed 1 night in Sep 2020

8/10 Good

Michiel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jul 2020

10/10 Excellent

Sue, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My review is for the golf resort. We booked at the convention centre but when we got there it wasn’t open. The golf resort is very close. The area is a little remote from everywhere if you are not there for golf. It is about 30 minutes to Jerez and about 45 mins to Cádiz. There was no problem with the reservation once we determined we should try the golf resort. My GPS jet finding a Barcelo Convention Center in Jerez. That is not the one.
Stayed 2 nights in Feb 2020

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ground floor rooms were bit noisy, minor deal but no tissues in rooms, limited updates on toiletries, but probably a good thing as so much waste there.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
A 5* hotel should not always be judged on the surroundings amd amenities (which were actually beautiful and plentiful here) but on how they treat their visitors and their ability to overcome any issues that may arise. Without going into intricate detail, a couple of issues (of my doing) arose and both receptionists’ dealt impeccably with my concerns as well as solving both issues effectively and efficiently. Well done to the staff at this hotel who really do make your stay feel special.
Stayed 1 night in Feb 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a visit.
Excellent place, wonderful food. Some corridor and room noise but great views and an excellent spa. Well worth a visit.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Feb 2019

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2018

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect fo Jerez race track
Perfect location for Jerez race track which is walkable. A little way from the center of Jerez but taxi rank at hotel.
Stayed 2 nights in Nov 2018

8/10 Good

Russatwitsend, LEEDS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely hotel. It has been a little bit spoiled by the fact that you can now book without breakfast and the food police are rather aggressive. The breakfast is fab and worth the money but would be better if you could book the room with breakfast. It seemed a little muddled as to who had and hadn’t booked breakfast and maybe a better system could be put in place.
Stayed 5 nights in Nov 2018

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms.
The room was very nice and pretty large. The bathroom was huge and well-equipped. There was no kettle or coffee maker in the room. We had to leave before breakfast was served so the hotel packed us a much-appreciated picnic. Overall a good stay, but the hotel is remote so be aware of that.
Stayed 1 night in Nov 2018

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Very good service and a lovely hotel, the food is divine and the golf course is next door, fabulous short stay
Stayed 1 night in Oct 2018

8/10 Good

norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Assumed we were staying with complimentary golf ,as that was the sole purpose of the trip as we have stayed at the centre for the last 10 years. We finished up paying an extra £ 160 each more than we were told other guests paid
Stayed 4 nights in Oct 2018

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazig hotels
When we arrived we were told that the hotel was being remodelled and that we were upgraded to the golf resort. Everything was amazing. My opinion is that Barceló is a very good chain and the stay is guaranteed to always be good!
Stayed 1 night in Jun 2018

6/10 Okay

James

Liked: Staff & service, room comfort
Needs refurbishment. Good for Circuito de Jerez.
Check-in was at the 5 star hotel. Before it was at this 4 star hotel...there was nothing to state this change so I ended up wasting time trying to access the 4 star hotel entrance but it was locked. Hotel is fine, a bit run down. Room was tidy, but lots of flies in the room, especially the bathroom in the sink, shower, toilet etc. not good really. Aircon was just about ok - at least this time it worked, as the last time I stayed it did not. Breakfast was good - this is due to it being in the 5 star hotel a short walk away. Location is perfect - I was there for the racing circuit, just next door so it's only a 2 or 3 min drive. If I were there to visit the town, I'd stay in the centre.
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
You will like it if you play golf
The hotel grounds are very nice and its a very tranquil area, except perhaps the noise coming from the closeby motorcycle circuit. Although i personally wasn't that bothered, i can see why some people could be bothered by the noise, especially when relaxing reading a book. Breakfast and food ok but not special. Be warned that facilities like the pools are not open until the summer months. Probably a good place if you play golf, otherwise there are better choices in the area for the money. The hotel is around twenty minutes drive from jerez, if you want to stay close to restaurants etc this is not the place for you.
Dear customer, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. The noise from the race track is an external factor to the hotel, but we regret the inconveniences due to this situation. We hope to count with another opportunity to receive you at our hotel in a future and provide you with a completely satisfactory experience. Sincerely. Gereral Manager

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
No air conditioning or climate control

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Hotel was ok, staff were sometimes a little rude!
Rooms at the premium hotel were much better than the 4 star. The 4 star villas are very dated. 5 star rooms were ok, I was bitten to high heaven when in bed on my final evening. If you didnt want to opt for buffet the menu was limiting, but the buffet was good. The bar staff were always really helpful and nice.

10/10 Excellent

Margarita, Pinar devCampoverde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A base away from home
Used this hotel as a base to tour Jerez. Visited the show at the Spanish Equestrian Center, Sandemans Bodega tour etc

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golfing
Very nice rooms with good views from balcony,very comfortable beds and great bathroom.Staff excellent,food great,will go back again.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Good hotel although the neighborhood is rather run down with half built villas and apartments close by.

8/10 Good

Dave, Aussie

Liked: Cleanliness, property conditions & facilities, room comfort
Pity about all the undisciplined screaming kids.
Great facility and spotless clean. The buffet at breakfast, lunch and dinner gets tiresome very quickly, however there are a number of great restaurants within a couple of minutes drive. The only real disappointment was allowing uncontrolled, undisciplined screaming kids into the wellness centre making the spa more like a kids water park all day long. As such we could never recommend this hotel as a relaxing spa resort.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful views to golf court and Jerez from Main Terrace. Fantastic and friendly service.

10/10 Excellent

Gregory, Charleston, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Nights in a Villa
Stayed two nights in a Villa room. Very nice and the A/C worked great. . The food is very good but one needs a car to eat anywhere else. I did not play golf but the course looks very nice. The staff was also very helpful and spoke English. The pool is exceptional at this hotel. I will be going back to this hotel!

8/10 Good

Ian

Liked: Cleanliness, room comfort
Stayed here several times, always good
As usual got an upgrade to the main Hotel (5 Star) which is a very nice place, if a little soul-less. The staff are suitably attentive but I always enjoy a bit of character and this was missing. The food was very good, nicely presented and tasty. Reasonably priced for a 5 star hotel. The pools were quite dirty, I think the weather had been windy and so they had quite a bit of debris in them (leaves, etc) but it was surprising for this standard of hotel. Disappointed to be asked to pay extra to use the Gym facilities. Good Wi-Fi connection across the Hotel which was appreciated. No charge for this.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

René, El Paso, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Jerez de la frontera
The hotel keeps getting better and better. Finally remodeled, the grounds are immaculate, service is above and beyond excellent, I will keep on staying at Montecastillo every time I visit Jerez.

8/10 Good

Carlos, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent place to relax and chill out
I really liked this hotel, totally recommended if you want to relax and switch off, the surrounding area is very quiet, they have two swimming pools, spa and nice golf course. However f you would like to visit Jerez is around 15 minutes driving to the town center, it is beside the Jerez circuit. It is a premium 5 stars Barceló and it doesn't let you down, the only thing I could say is that the air conditioning needs to be bigger to cope with the hot weather during the summer. Highly recommended.

10/10 Excellent

Mike Bannister, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Brilliant Resort suitable for all purposes
It was brilliant. We were not there for the Golf, as many are, but used it as a vacation Hotel. Everything about the Resort is spot on - from the food to the views, the rooms to the location. But, most of all, the staff are exceptional. I've already personally recommended the Resort to colleagues visiting Jerez

10/10 Excellent

paul, leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Great stay freindly staff, good food with great breakfast, big rooms and very clean 10 min taxi to centre jerez 20 euro

8/10 Good

luepa, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view is worth the money
Very friendly staff, good location, good food, great breakfast. Good for families and kids. Good golf.

10/10 Excellent

paul m, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean and comfortable
A very clean and comfortable hotel with friendly and helpful service.

10/10 Excellent

Dave, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
As there was a probl with my booking. We were upgraded to a two bedroom villa. Fantastic.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Fantastic golf
As a golf break this is excellent value for money, rooms comfortable and clean. Golf course is fantastic. Located near Jerez so good opportunity for sightseeing and sherry tasting...

8/10 Good

garcha

Liked: Cleanliness, staff & service, room comfort
dissapointed!!
I have stayed at this hotel previously and had a fantastic relaxing time. However unfortunately this time when I arrived they were in the middle of refurbishing the main entrance. If I had been pre-warned (option to stay here or not) or offered a discount I wouldn't have minded so much. However the dust and banging from early 08:00/09:00hrs onwards, meant I didn't need an alarm!! And I didn't feel that relaxed as I was only there for 4 nights. Shame as I will now consider booking another hotel next time I visit jerez.

8/10 Good

Chris, Buckingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montecastillo
This was a great hotel if you are after a quiet relaxing holiday. It is out on its own a bit but the facilities are good and the staff were friendly. Super golf course and pool You really need a car if you want to go anywhere else though. Luckily we just wanted to relax so it was great for us and there were plenty of people who were only interested in playing golf that it suited too. Make sure you get the breakfast buffet included when you book as it makes it good value

10/10 Excellent

Peter, Southport, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barcelo Jerez Montecastillo
Although the hotel was advertised as Jerez, in fact it was some distance outside and one would have to use a car or hire a taxi if one wished to visit Jerez. It is predominantly a hotel for golf enthusiasts but non-golfers who just wish to relax will find it extremely comfortable with large spacious rooms and modern bathrooms. A big plus is that the dining room opens at 7.30pm unusual for many hotels in Spain. Plenty of parking space and an excellent breakfast. Cannot find a bad word to say.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great place to stay!
I have to tell that for the rate we paid, this is a great hotel. Staff was really nice, very friendly and always willing to help. I really enjoyed my stay here. It is very close to the train station which make it more attractive as a hotel! It was very clean, spacious and a great place to stay.