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Hilton Cairns

Photo gallery for Hilton Cairns

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Hilton Premier Suite | Balcony

Overview of Hilton Cairns

Hilton Cairns

5.0 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
34 Esplanade, Cairns, QLD, 4870

Explore the area

  • Popular LocationReef Fleet Terminal3 min walk
  • Popular LocationCairns Marlin Marina10 min walk
  • Popular LocationCairns Esplanade11 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)15 min drive

Choose dates to view prices

About this area

Cairns

Located on the waterfront, Hilton Cairns is in Cairns Central Business District, a walkable area in Cairns with great shopping. Cairns Esplanade and Anderson Street Conservation Park reflect the area's natural beauty and area attractions include ZOO To You HQ Wildlife Discovery Centre and Cairns Zoom and Wildlife Dome. Esplanade Lagoon and Muddy's Playground are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and skydiving.
Visit our Cairns travel guideOpens in a new window
Map

What's nearby

  • Reef Fleet Terminal - 3 min walk
  • Reef Hotel Casino - 5 min walk
  • Cairns Zoom and Wildlife Dome - 5 min walk
  • Cairns Marlin Marina - 10 min walk
  • Cairns Esplanade - 11 min walk

Getting around

  • Cairns Station - 18 min walk
  • Cairns Intl. Airport (CNS) - 15 min drive

Restaurants

  • Boatshed - 2 min walk
  • Waterbar & Grill Steakhouse - 5 min walk
  • Vivaldis Restaurant - 6 min walk
  • Prawn Star - 6 min walk
  • Coast Roast Cafe - 6 min walk

About this property

Hilton Cairns

Luxury Cairns hotel in Cairns Central Business District, near Cairns Esplanade
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a poolside bar, and a snack bar/deli are onsite.
Hilton Cairns offers 263 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. Each accommodation is individually furnished. 37-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Cairns hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include deep-tissue massages, hot stone massages, and Thai massages.

Languages

Chinese (Mandarin), English, French, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15.00 per day)
  • Valet parking on site (surcharge)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: AUD 32-38.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Signature Restaurant
  • Mondo on the Waterfront
  • Pool Bar
  • Grab and Go
  • Gin Social

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center (33594 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch Smart TV
  • Digital channels
  • iPod dock

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Slippers

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Washer and dryer
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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between AUD 32 and AUD 38.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 15.00 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Hilton
Hilton Cairns
Hilton Hotel Cairns
Cairns Hilton International
Hilton Cairns Hotel Cairns
Hilton International Cairns
Hilton Cairns Hotel
Hilton Cairns Hotel
Hilton Cairns Cairns
Hilton Cairns Hotel Cairns

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 449 out of 1001 reviews
5 - Excellent 45%
Rating 4 - Good. 349 out of 1001 reviews
4 - Good 35%
Rating 3 - Okay. 121 out of 1001 reviews
3 - Okay 12%
Rating 2 - Poor. 59 out of 1001 reviews
2 - Poor 6%
Rating 1 - Terrible. 23 out of 1001 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Staff were excellent
Stayed 8 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, scenic location. Comfortable accommodations and delicious breakfast buffet.
Stayed 3 nights in Jul 2022

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well-located. Rooms and facilities a bit dated but clean.
Stayed 2 nights in Jul 2022

2/5 Poor

Traveled with family and small children
Disliked: Amenities
I have stayed at Hilton hotels on many occasions but this one missed the mark in a few areas. Firstly, the good looking pool was where we wanted to spend a good deal of time. Unfortunately, the water was very cold and far too cold to swim, even for children. Whilst they had a spa, I did not want something that warm and crowded. The pool coldness was a big disappointment to our plans. Limited food options of an evening, with only Mondo offering evening food apart from limited room service and once some rain hit, Mondo's outside tables are not usable. Some basic service delays in some areas did not help. I like Hilton normally but this stay did not really meet the fun and quality stay we hoped for.
Stayed 8 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff & great location
Stayed 7 nights in Jun 2022