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Reviews of Hotel & Residence Calais Car Ferry

Hotel & Residence Calais Car Ferry
Rue Salvador Allende, Calais, Pas-de-Calais

Reviews

6.8
Rating 10 - Excellent. 54 out of 353 reviews" "
Rating 8 - Good. 128 out of 353 reviews" "
Rating 6 - Okay. 108 out of 353 reviews" "
Rating 4 - Poor. 38 out of 353 reviews" "
Rating 2 - Terrible. 25 out of 353 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service
The hotel was shut when I got there . Terrible. I had to stop elsewhere
Stayed 1 night in Jan 2021

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Calais stop over
The hotel is very convenient if arriving in Calais late. The decor and outside are in a very poor state of repair. The staff are very helpful and friendly. The car park is not secure and we found someone wearing a hoodie looking around our car very late in the night. We feared he was going to break into it.
Stayed 1 night in Mar 2020

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was basic but comfortable but clean hotel all the staff were polite nice people easy location for main transportation bus route in Calais
Stayed 14 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The employees at this hotel were lovely, but there was visible and fowl smelling black mold all over the ceiling of my room.
Stayed 3 nights in Dec 2019

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Lullubell

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property was clean in a quiet area very convenient for ferry but bedroom is looking tired and showing it’s age.
Stayed 1 night in Nov 2019

6/10 Okay

john

Business traveler
Magrants
Average hotel, but what ever you do don’t stay for a stopover in CALAIS, YES IF YOU READ THIS HEAD MY WARNING. THIS LAST TIME I HAD FOUR MIGRANTS TRASH THE LOCKS ON MY TRAILER AND GET INSIDE CAUSING MAYBE £1,500 worth of damage to my trailer and contents.when I noticed the damage to the trailer locks we called the police the migrants pushed open the door and calmly walked off leaving me to sort out the mess they left for me .. DONT STAY IN CALAIS,!!!!
Stayed 1 night in Oct 2019

10/10 Excellent

Marianne

Clean room and very good value
I cant remember the last time I managed 7 hours uninterrupted sleep! REALLY good value, clean bed, clean bathroom, I wasn't looking for much and I was absolutely delighted. THANK YOU
Stayed 1 night in Oct 2019

8/10 Good

Philip

Liked: Staff & service
Overnight stop
Just a quick overnight before a long drive the following day. Breakfast better than usual in these no-frills hotels.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a quick stopover
You can't fault it for the price. It was clean and tidy. The gentlemen who checked me in and out were really helpful and friendly.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
the hotel staff made us feel very welcome on arrival, a nice clean room . only draw back is the outside of the hotel is looking slightly run down/shabby.
Stayed 1 night in Oct 2019

8/10 Good

Rami

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Calais stopover
Overnight stay for catching ferry. Hotel very clean, room adequate, clean and the ensuite was a boost. Hotel entrance and reception tidy with some local information available. Staff very helpful and spoken English was good. Breakfast room was bright and airy and breakfast was plentiful as usual. Bread rolls, croissants, pain au chocolat, cheese ,jams and honey on offer along with choice of 2 cereals. Tea/coffee/hot chocolate available. Microwave and toaster also available. Enjoyed our stay. Well done to the staff for making it a pleasant experience.
Stayed 1 night in Aug 2019

8/10 Good

Alan

Liked: Staff & service, property conditions & facilities
Ideal overnight stop over. Could do with a decent pillow on the bed as the current ones are very small and have no head support. Easy to find and just a short drive to ferry, eurotunnel terminals.
Stayed 1 night in Aug 2019

10/10 Excellent

kestutis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Aug 2019

8/10 Good

Nanna

Liked: Cleanliness, property conditions & facilities
The hotel was fine for staying the night there before taking the ferry to Dover the next morning, especially considering the price. However it was very loud.
Stayed 1 night in Jul 2019

2/10 Terrible

Hirani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy hotel.
We had some youngsters near us on the ground floor who were running in and out of their rooms shouting and banging doors most of the night. Surprisingly no action by staff. They were going in and out of the rooms. Hardly got any sleep as we had s ferry to catch 6am.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Disliked: Room comfort
A reasonable room. No hand towels. A bit cramped for 2 people, but ok for 1 night
Stayed 1 night in Jan 2019

8/10 Good

Juan, Ohio

Liked: Staff & service
Excellent staff, very helpful. Great value for a lower budget; good wifi. I wish breakfast had fresh fruits but there is a good one (that costs 4 euros more) at another one across the street.
Stayed 7 nights in Oct 2018

2/10 Terrible

PETER

Disliked: Cleanliness, property conditions & facilities, room comfort
We ended up getting flea bites & the whole hotel stunk of cigarettes we were glad we only stayed 1 night.
Stayed 1 night in Sep 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and helpful staff.
Cheap and cheerful stopover before the ferry home. Very good staff, helpful and friendly and spoke great English. Restaurant is only for breakfast, which was plentiful and good value, but not open in the evening. We ate next door at the Ibis, a set meal at around €20....a super deal. Well recommended for a cheap overnight.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2018

6/10 Okay

George Hugh

Liked: Staff & service
A bit smelly but not too bad.
Price was good so we didn't expect much and the room was basic and small. Our main complaint was the lingering smell probably of tobacco smoke although it was supposed to be a non smoking room. Receptionist was very friendly. It wasn't really all that close to the ferry but we found our way to the ferry in about 10 minutes from the hotel.The wi-fi did not work
Stayed 1 night in Sep 2018

8/10 Good

Dean

Liked: Cleanliness, staff & service, room comfort
Last stop before ferry
Perfect for the last night before the ferry home Cheap You get what you pay for Tv in room bathroom no tea coffee making facilities in the room Comfy bed
Stayed 1 night in Sep 2018

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disgusting hotel.
Would never stay here again room had a musty smell very small not in the lease appealing very old urgently needing modernised we will NEVER be back.
Stayed 1 night in Sep 2018

2/10 Terrible

Melissa, Wisconsin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't get to stay
Was unable to stay as there was no one present at 825p to check me in. Run down from outside.
Stayed 1 night in Sep 2018

10/10 Excellent

Edward

Quaint good rest and on to the ferry
We were pleased. Odd that it closed at 8;30 PM.
Stayed 1 night in Sep 2018

10/10 Excellent

Paul

Cheap night close to the ferry port. Nice room, good service and a free breakfast.
Stayed 1 night in Aug 2018

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Friendly receptionist. Quiet. Handy for channel tunnel. Good price.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018

10/10 Excellent

Ian

Calais - 24 hour check in.
When we booked this hotel we received an email from them reassuring us that we could check in after midnight. Very helpful. The receptionist was welcoming. The room was clean and comfortable.
Stayed 1 night in Aug 2018

4/10 Poor

Geoff, Cooma Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old run down
Window opens to carpark and it is a huge window that is either wide open or closed, when open anyone could get in or reach and and steal... Terrible
Stayed 1 night in Aug 2018

6/10 Okay

Laurence

Clean and Functional
Basic, clean and functional. This hotel was the cheapest available in the area and was perfectly acceptable as a stop over.
Stayed 1 night in Aug 2018

2/10 Terrible

Kenneth

Disliked: Cleanliness, property conditions & facilities
Scary
I arrived at hotel , drove into parking , the place looked abandoned and in poor condition , weeds growing everywhere and very unkempt, so I left and stayed at Ibis nearby.
Stayed 1 night in Jul 2018

8/10 Good

miss l

Liked: Cleanliness, staff & service
Cheap and Cheerful
This is a budget hotel which is very close to the car ferry and excellent if you just need a bed for the night. It was clean and the staff were helpful, we didn't try the food for breakfast.
Stayed 1 night in Jul 2018

6/10 Okay

Derek, Dorset

Liked: Cleanliness, staff & service
You don't get five star for around forty pounds .
Staff were excellent . Could have done with a chair in the room .Desk but no chair? Located well for all local facilities .
Stayed 1 night in Jul 2018

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but fine.
If you just need a place to crash before taking the tunnel train, it’s ideal. Clean, safe, close to the town center and the price is right.
Stayed 1 night in Jul 2018

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy when arriving on a late Ferry.
Stayed 1 night in May 2018

10/10 Excellent

Benjamin, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop off
Got to the establishment after reception gours, but there was staff on hand to check in, which was very convenient. Had a room for one night which was kept clean and comfortable.
Stayed 1 night in Jul 2018

6/10 Okay

Bx, UK

Liked: Cleanliness, staff & service
Budget Hotal
Great stuff, the hotel is a little tired but a good budget base for a week in Calais. Easy to find and easy access to Calais and the A16 from there to the towns up and down the coast.
Stayed 6 nights in Jul 2018

8/10 Good

michelle, cornwall

Liked: Cleanliness, staff & service, room comfort
Nice hotel. Not easy to find as changed there name
Get what you pay for. The hotel was clean and the staff friendly and helpful. Cheap ideal place to just put your head down. Would stay again bed very comfy. Xx
Stayed 1 night in Jun 2018

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

2/10 Terrible

Terence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

David , Swindon

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Cheap
To be fair they are cheap hotels, but slightly smelly and a small room, OK for one night. Staff were friendly and helpful
Stayed 1 night in Dec 2017
Response from Junior NELSON on Dec 31, 2017
Dear Sir, We regret that you have not fully enjoyed your stay. We could have found a solution for the room if you informed us We hope to see you again soon for another stay. The reception team.

6/10 Okay

THOMAS

Stayed 1 night in Dec 2017

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities, room comfort
I would not go again
The reception smelled badly of damp
Stayed 1 night in Nov 2017
Dear Sir, We sincerely regret that you came when there were works on some parts of the hotel. Indeed, there was a temporarily smell at the reception but actually, it's done. We expect that you shall come back for a new stay. The reception team.