Ratings based on 61 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from London
Cheap food
Posted Aug 25, 2017Pros: closed to the beach, nice balcony view
Cons: the room is very small, not like in the photo. The food was really disappointing: too salty mostly of the time, straight from the can onto your plate. You could feel the poor quality of the ingredients.
Comment from Hotel Management
Aug 30, 2017 by María, Hotel Management
Dear Guest,
we take all guest feedback into consideration and we will continue to emphasize the needs of our guest.
As you mentioned, the location of our hotel is just wonderful as the beach is close by and restaurants and bars are not too far away either. Outdoor activities are also in close proximity. It is just perfect and offers something for everyone’s taste.
Though it is so disappointing to read that you weren’t happy with the room you were allocated with. It is a shame you didn’t ask to see if there was another room in this category while you were there. The rooms do vary in shape, size and décor.
Regarding the choice of food in our restaurant, our chefs make sure to offer a balanced and varied menu on a daily basis with selected ingredients of the highest quality. We are very sorry that it wasn´t to your liking and that you didn´t enjoy your stay with us.
We always ask our guests if they have enjoyed their stay. Choosing not to say anything at the time but instead to write us after checking out gives us no opportunity to improve your stay unfortunately.
We wish you all the best.
Yours sincerely, the entire Team of JS Horitzó
Recommended
for Everyoneby A verified traveler from Reading emgland
Great location. Lovely staff. room cleaned daily
Posted Jul 30, 2017No problems. Very helpful staff sea facing
The only downside is the transfer time from the airport.
Comment from Hotel Management
Jul 31, 2017 by María, Hotel Management
Dear Guest,
thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so.
We are very proud of our hotel and the team that works here. It is a pleasure to receive such positive feedback from our guests. We work very hard to ensure our guests have a wonderful time here and we are pleased that you too have enjoyed your experience with us.
We look forward to welcoming you back in the near future.
Best wishes, JS Horitzó
by A verified traveler
Small, basic room, with small balcony.
Posted Jun 24, 2016
Pros: The price was reasonable .
Cons: All repairs should have been done and checked.
Location: Good location, near beach, and lots of bars nearby.
The room was small but ok, the balcony door wouldn't lock and the electric card kept on catching on the main door.
The cleanliness was good , and we only had one channel on the television, which was the news channel!
Comment from Hotel Management
Jul 2, 2016 by María, Hotel Management
Dear Guest,
thank you very much for sending us your review. We will most certainly take your suggestions into consideration in order to improve our service. We should also mention that we do our very best to provide our guests with the best possible value for money every day and we are proud that you feel able to confirm that the quality we provide is on a level with our highly competitive rates. We are truly honoured that you chose to stay with us. Best regards, JS Horitzó Team
by A verified traveler
Decent budget Hotel
Posted May 24, 2016 on HotelsThe room was very clean. Maid service every day. Very close to the sea and bars and restaurants. The room and bathroom were very small. The breakfast was just ok. The staff were very friendly and helpful.
Comment from Hotel Management
May 26, 2016 by Maria, Hotel Management
Dear Guest,
before anything else, we would like to thank you not only for choosing our hotel JS Horitzó for your holiday, but also for taking the time and making the effort to write your comments and for sharing your experience with other travellers. We are pleased to know that despite of one or the other downside; you had a good time with us. Thank you for pointing out the prime location of the hotel and the excellent service delivered by our efficient staff. We are sorry that our breakfast did not meet your taste. However, we do hope to be able to welcome you back soon. Sunny wishes, JS Horitzó
by A verified traveler
Horitzo
Posted May 4, 2014 on HotelsThe hotel is in front of the beach in a good area. Staff is super helpful and hotel is clean. Breakfast is good and there are plenty of good rest. in the area. When in Can Picafort I will stay here.
by a dude from USA
Good stay for money spent
Posted Sep 16, 2013 on HotelsThis hotel is very well used, almost everything inside bathroom is about to fall apart. However, hotel staff makes everything possible to make you happy. Breakfast is pretty good. This location is loved by German tourists, therefore, do not expect the hotel staff to be super fluent in English. Do not get stuck at the beach, although it is very beautiful, as soon as you arrived make arrangements to visit Dragon caves and other amazing places near by (ask the receptionist). Public transportation is convenient and cheap, although bus service from Can Picafort stops around 8pm. On the roof of the hotel there is solarium - really nice view from there!
by Ann from London
Shower and food are this hotel's weakness,,,,
Posted Sep 2, 2013
Pros: Location and friendly staff.
Cons: Consistent hot water please. Also please serve acceptable food.
Location: Location is excellent - there is long stretch of white sand, and also bars which serve good cocktails. Also quick drive to centre of Alcudia.
The hotel is excellently located in Can Picaforte by the beach. Beach itself is beautiful, so it is a real treat to just go down the hotel and by the the beach. The hotel room itself is ok (you get what you pay for), and the staff are also good. However, there is limited and intermittent hot water in the shower, thereby making showertime a dreadful experience. Also, I appreciate, you get what you pay for, but certainly, there is no reason why a reasonably acceptable food would not be served. For breakfast, coffee is terrible, bread is bad, suasages taste like they are from cheap canned suasages... and for dinner, I survived with salad and a small slice of fish. Everthing else served is not acceptable. Also, drinks is not included, but guests are not allowed to bring their own drinks. Guests have to pay for it (even for water).
by A verified traveler
Great location for a short break
Posted Sep 24, 2012 on HotelsThe hotel is in a great location right on the beach. Although the hotel is looking rather tired, its sister hotel is just across the road where you go to reception, breakfast etc. The pool is also away from the hotel but is worth the walk because it is so quiet and never over crowded. The rooms are adequate and cleaned every day. My only complaint was that the balcony was very small.
by Iversen
Fawlty Towers with good location!
Posted May 28, 2012 on HotelsNice stay in Ca`n Picafort! JS Horitzo is a okay hotel. First we thought we had arrived Fawlty Towers. The reception was a case of its own. However they gave us a room that was nice. Thet fridge mentioned in the hotels own following papers is just balony. And... there is a locker in the room whith drawers... don`t "open" it! It`s a 3.bed!!!! Cleaning is very good. Location very good. Balconies a little to small. AC-system not to good. Germans all over the place, but they are everywhere. Most of the Spanish took us for Germans and spoke to us in German. If you`re not offended by this, this is a really nice place. Recomend also Horitzo Bar, cheap and clean!
by A verified traveler
Posted Oct 10, 2011 on Hotels