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Hotel La Joya

Photo gallery for Hotel La Joya

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Junior Suite, 1 Bedroom, 1 living room, Kitchenette | In-room safe, desk, free WiFi, bed sheets

Overview of Hotel La Joya

Hotel La Joya

3.0 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
Map
Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, QROO, 77400

Explore the area

  • Popular LocationParque de los Suenos5 min walk
  • Popular LocationIsla Mujeres Sculpture Garden14 min walk
  • Popular LocationStatue Ixchel16 min walk
  • AirportIsla Mujeres, Quintana Roo (ISJ)15 min drive

Room options

About this area

Isla Mujeres

Located in Isla Mujeres, Hotel La Joya is near theme parks and near a private beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Garrafon Natural Reef Park reflect the area's natural beauty and area attractions include Parque de los Suenos and Isla Mujeres Sculpture Garden. With scuba diving, snorkeling, and parasailing nearby, you'll find plenty of adventures in the water.
Visit our Isla Mujeres travel guideOpens in a new window
Map

What's nearby

  • Parque de los Suenos - 5 min walk
  • Isla Mujeres Sculpture Garden - 14 min walk
  • Statue Ixchel - 16 min walk
  • Punta Sur - 16 min walk
  • Shark Beach - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 137 min drive

Restaurants

  • Parque de los Sueños - 6 min walk
  • Playa rancheros - 18 min walk
  • Casa Rolandi - 4 min drive
  • Lolo Lorena - 5 min drive
  • Kash Keken Chuc - 5 min drive

About this property

Hotel La Joya

3-star hotel by the sea
You can look forward to free continental breakfast, a roundtrip airport shuttle, and a terrace at Hotel La Joya. With a white sand beach, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to a massage at the onsite spa. The onsite restaurant, Las Mañanitas, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and laundry facilities.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Tour/ticket assistance, a 24-hour front desk, and a front desk safe
  • Luggage storage
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 14 rooms boast comforts such as furnished balconies and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers
  • 40-inch flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Las Mañanitas

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - on the beach
  • Spa open daily

Accessibility

  • This property does not have elevators

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Outdoor space

  • Furnished balcony

More

  • Desk
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have elevators
Pool access available from 8:30 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Joya Isla Mujeres
Joya Hotel
Joya Isla Mujeres
Hotel La Joya Hotel
Hotel La Joya Isla Mujeres
Hotel La Joya Hotel Isla Mujeres

Frequently asked questions

Does Hotel La Joya have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:30 AM–7:30 PM.

How much does it cost to stay at Hotel La Joya?

As of Dec 4, 2022, prices found for a 1-night stay for 2 adults at Hotel La Joya on Dec 14, 2022 start from $155.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel La Joya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel La Joya?

Self parking is free at this property.

What time is check-in at Hotel La Joya?

Check-in is from 3:00 PM - 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel La Joya?

Check-out is at noon.

Does Hotel La Joya provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel La Joya located?

Offering direct access to the beach, this Isla Mujeres hotel is within a 5-minute walk of Garrafon Natural Reef Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Parque de los Suenos and Capitán Dulché Museum are also within 10 minutes.

Hotel La Joya Reviews

Hotel La Joya Reviews

Overall score and ratings

4.6

Wonderful

How we verify reviews
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 5 - Excellent. 149 out of 218 reviews" "
" "5 - Excellent 68%
Rating 4 - Good. 51 out of 218 reviews" "
" "4 - Good 23%
Rating 3 - Okay. 12 out of 218 reviews" "
" "3 - Okay 6%
Rating 2 - Poor. 3 out of 218 reviews" "
" "2 - Poor 1%
Rating 1 - Terrible. 3 out of 218 reviews" "
" "1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities

4.6/5

Eco-friendliness

4/5 Good

Brenda
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jun 2022

5/5 Excellent

Kindra
Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2022

5/5 Excellent

William F
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little boutique hotel in a wonderful location Wonderful staff willing to do whatever you want to enjoy your stay
Stayed 9 nights in May 2022

5/5 Excellent

Andrea De La
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. We will definitely come back since we already miss it
Stayed 2 nights in May 2022

5/5 Excellent

Gary
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place, love the staff.
Loved our stay at this quaint and quiet property. The staff is VERY helpful, friendly and service oriented. Miguel was amazing, works really hard, and was always offering to do things for us. The manager was always checking with us to make sure our stay was enjoyable. We will be back!
Stayed 3 nights in Apr 2022

5/5 Excellent

Laura
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel La Joya was such a joy to stay at. We felt so taken care of by the kind staff.
Stayed 3 nights in Apr 2022

4/5 Good

Lillian
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the patio and excellent service. We will definitely stay here again.
Stayed 7 nights in Apr 2022

5/5 Excellent

Alma Yazmin
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention & timeliness of the staff was incredible.
Stayed 4 nights in Mar 2022

5/5 Excellent

Elissa
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every minute at Hotel La Joya. The staff was extremely welcoming, friendly, and helpful. The hotel has an unique and authentic look with views that are second to none. Having breakfast on our patio each morning was amazing. Would definitely recommend Hotel La Joya to anyone looking for a quiet and relaxing atmosphere.
Stayed 3 nights in Mar 2022

5/5 Excellent

Charlotte
Stayed 4 nights in Feb 2022