Hotel Marina El Cid Spa & Beach Resort All Inclusive

Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Featured Image
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
2 outdoor pools, sun loungers

Overview of Hotel Marina El Cid Spa & Beach Resort All Inclusive

Hotel Marina El Cid Spa & Beach Resort All Inclusive

4 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580

Explore the area

  • Popular LocationSan Jose Catholic Parish3 min drive
  • Popular LocationArtisans Market3 min drive
  • Popular LocationDr. Alfredo Barrera Marin Botanical Garden10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)26 min drive

Choose dates to view prices

About this area

Puerto Morelos

Located in Puerto Morelos, Hotel Marina El Cid Spa & Beach Resort All Inclusive is on the beach. Puerto Morelos Reef and El Manglar Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and Maroma Beach. Traveling with kids? Consider Crococun Zoo, or check out an event or a game at El Rey Polo Country Club. Sailing and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • San Jose Catholic Parish - 3 min drive
  • Artisans Market - 3 min drive
  • Puerto Morelos Town Square - 3 min drive
  • Sanctuary of Hope and Time Capsule - 7 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 10 min drive

Restaurants

  • Hacienda Arrecife — 1 min walk
  • Alhambra — 1 min walk
  • I Wanna Pizza — 4 min drive
  • Marisqueria Las Koras — 7 min drive
  • El Sazon Jarocho — 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

4-star property
With a white sand beach, beach massages and sun loungers, Hotel Marina El Cid Spa & Beach Resort All Inclusive is the perfect place to soak up some sun. Indulge in hydrotherapy, a manicure/pedicure, and a massage at El Cocay Spa, the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature Mexican cuisine and a poolside location. The gym offers yoga classes and aerobics classes; other things to do include surfing/boogie boarding, fishing, and windsurfing.
Other perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and a swim-up bar
  • Free self parking and valet parking
  • Tennis courts, a rooftop terrace, and a 24-hour front desk
  • Express check-in, express check-out, and a garden
  • Guest reviews speak well of the family-friendly amenities and helpful staff
Room features
All 500 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • TVs with satellite channels
  • Balconies, childcare services, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/boogie boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis

Kids' club

Supervised activities for children between 4 and 11 years old

Entertainment

Onsite entertainment and activities
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Free antigen/rapid COVID-19 testing is available on site
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 315 per 24-hour period)
  • In-room WiFi has a 1-device limit

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 restaurants and 1 coffee shop/café
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness center
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/boogie boarding
  • Tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Marina onsite
  • Pool sun loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 315 per 24-hour period (1-device limit, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 510 out of 987 reviews
5 - Excellent 52%
Rating 4 - Good. 313 out of 987 reviews
4 - Good 32%
Rating 3 - Okay. 102 out of 987 reviews
3 - Okay 10%
Rating 2 - Poor. 39 out of 987 reviews
2 - Poor 4%
Rating 1 - Terrible. 23 out of 987 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We made reservations for Marina el cid, upon check in we were told we were moved our reservation to the new location, the Ventus Ha This was a family vacation and some of us were moved to the new location. Even though they claimed it was an upgrade to the new area it was not what we booked. They had a band playing in the lobby and we could not even hear the people behind the desk checking us in. It was not a friendly happy check in. The new location was/ still is under construction and you were woken up early with construction noises. Not very relaxing
Stayed 8 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant. Customer service was good. I enjoyed not being bothered or asked to explore options for a time share. We rented a car so we visited nearby beaches. The food was average.
Stayed 4 nights in Nov 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff,excellent food
Stayed 7 nights in Nov 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best staff on planet earth, respectful, friendly, nice, kind, helpful, just for them I would visit again. PAID WIFI $60 per a device terrible service. Free COVID test a plus. Property is nice, however lack of information amenities, and daily schedule of activities. Need to be on display in lobby or an app for guest access. Suggestion of a tour of resort needed upon arrival or next day. Reservations needed for dinner at all restaurants (do this upon arrival or next day as it’s booked up fast). If not you eat at buffet which was decent. Room service was great but menu is limited. No alcohol is served after 6pm at all public bars but lobby and restaurants is 11pm cutoff. Need for nightly entertainment or activities (lobby band for Fri/Sat suck, played old rock n roll songs, please sing spanish music, we came to Mexico for the beautiful Spanish culture). Don’t buy any tours from the guys in the lobby, it’s a spam and overly priced. Go online and buy directly. Only learned in final day of trip we had access to 2 other resort to tour
Stayed 5 nights in Nov 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel for those who do not like the sea. The beach is terrible, it is impossible to enter the water because of the stones and it is very shallow. Everything else was fine. For such a hotel it is necessary to have a theater for the show.
Stayed 7 nights in Nov 2021