All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The people are what make this place so special. Caroline was our first contact and was absolutely lovely. She took care of us during our stay as did Doriane and Elena in the main reception, Christophe at breakfast, Ludovic at the pool. Frank was our ever kind and elegant manager who tried his hardest and best to get the beach back in order after the recent storms. We were not lucky with the weather, but the e-bikes were great and we walked pretty much everywhere we needed to go. We can only imagine what it would be like in good weather. The food was probably average at best for a Relais chateau but there are so many wonderful options nearby so it didn’t detract from our stay. We would love to come again. I had my best sleep in years there! Thank you to everyone there!
Amazing how close to the beach you are and the size of the hotel is just right. The service and atmosphere is very laid back - not formal and pretentious like many other high end hotels. Can’t wait to go back.
Great location with own section of beach although 15 minute walk to restaurants in Juan Le Pins. Comfortable modern rooms and a superb (Michelin star) restaurant. Excellent service across the board with friendly staff always on hand. We went in October and the only bar in the hotel (beach bar ) closed at 9pm so nowhere to get a late night drink in the hotel (except room service) . Valet parking.
The hotel was in an excellent location, only a 10 minute walk to the town.It was stylish and clean and having the private beach was a plus to us as the weather during our stay was superb.Lunch at the beach was excellent and the service throughout our stay was superb.
I always feel that at a 5* hotel it's the personal touches that make a difference when arriving, maybe a welcome drink or fruit/chocolates in your room, unfortunately none were offered here.
The service and friendliness of the staff was 5* though.
We have returned for the second time this summer and also brought friends along this time. The hotel is lovely and the beach is beautiful and relaxing. We also love the food at the hotel. We hope to return again next summer !
From the moment we arrived the service was outstanding. It is what you would expect from. 5 star hotel, but most do not achieve it. The beach manager (Ludovic) and his crew were phenomenal. I was traveling with my elderly mother and he made sure our beach chairs were in the most convenient location for her. Very professional and great demeanor
This was a lovely boutique hotel but constructed on a tight footprint so the pool area was small so we spent all time on beach.
The staff were very friendly and personable. Attentive to all our needs.Very pleased with our stay.
Would only comment that for a 5 star hotel the breakfast was limited and could improve with a greater selection of fresh fruit.
The property itself is fantastic. Design and room comfort is superb. Double category upgrade was provided for us. The only problem of the hotel id the chef and the kitchen. The worse hotel breakfast in my life. Cheese and ham at extra charge. Expired yogurts. Rotten apples. A shame for such a great hotel. Dinner was also poor. Lobster pasta was terrible. Anyway we loved the place.
The hotel is superb - excellent accommodation, great facilities including heated pool and private beach, outstanding food, wonderful people. The highly professional and welcoming staff go out of their way to ensure guests feel valued and Ludovic and the team see to your every need and comfort at the beach or at the pool. A delight!
As friendly, professional and helpful staff as we have encountered in our decades of travel. Among the team, Christina was especially considerate and informative. The rooms were well equipped and relaxing on the room balcony was a memorable occasion. The continental breakfast was equally superb- warm croissants and other patisseries were heavenly. Highly recommended escape with beach, pool and bar.
Verified traveler
Stayed 3 nights in Apr 2019
6/10 Okay
Verified traveler
Apr 9, 2019
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms very dark. Need more lights.
Sink in bathroom leaked from day one and was never fixed, even though I mentioned it every day.
Worst hotel breakfast ever. Most things you have to pay extra for.
I don’t think they get a lot of repeat customers staying.
Staff amazing and food in the resto is very good.
I would not stay here again
The staff were fantastic. The rooms spacious and beautiful. Food superbe. Beach gorgeous. Fun swimming pool with jets. Wonderful all around. Not a single constructive criticism.
As soon as we arrived, we felt at home. The hospitality, the comfort, the view, the food, the beach! Everything was too notch! The only thing I'd say is that they make you pay extra for eggs, cheese and pancakes at breakfast even though the breakfast was included in the package. But overall we had a very agreeable stay. We will defo come back again!