Twin Room | Premium bedding, Select Comfort beds, in-room safe, blackout drapes
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Reviews of Atlantic Beach Hotel

4 out of 5
Atlantic Beach Hotel
Cnr of Commaille Rd & 13th Avenue, Melkbosstrand, Cape Town, Western Cape

Reviews

8.0

Very Good

Rating 10 - Excellent. 7 out of 24 reviews" "
Rating 8 - Good. 12 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

4.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with family
Liked: Staff & service
Stayed 4 nights in Feb 2024
Response from The Atlantic Beach Hotel Team on Feb 11, 2024
Dear Mary,We are delighted you enjoyed your recent stay with us at the Atlantic Beach Hotel situated in the tranquil village town of Melkbosstrand.Yours in hospitality,The Atlantic Beach Hotel Team

8/10 Good

Laetitia

Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel is in a great location if you want to visit Melkbosstrand, which in itself is a great area to visit in Cape Town. The hotel is modern and about 500m to the beach and restaurants. Things lacking… no wine opener to open a bottel of wine for 3 nights… apparently there is only one person who has one and they were off on the weekend… shower door doesn’t close so bathroom floor is very slippery… chair in room broken… no generator so during load shedding, no lights/tv/etc in rooms. The eco light bulbs last around 45min… then darkness… No ambience in restaurant… Things on menu not available… prices Do not match… Staff very helpful and friendly. If more management/owner attention to this hotel, think it can be an exceptional property and stay.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2022

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Clean but bed was very hard and hotel was noisy.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday stay by default
Ended up here by default, stay was good but when I phoned they said breakfast wasn’t included in my room so had to eat else where. Upon check out I was asked why I didn’t eat the breakfast as it was included by another staff member. Was also asked to pay the balance of my stay even though it had been paid in full by hotels.com. Not a bad hotel, but probably won’t stay again.
Stayed 2 nights in Dec 2021

10/10 Excellent

Gerrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding experience
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
No ADA accessibility. Elevator floor does not meet lobby floor. Elevator very small. Walked into room shocked to find twin beds in a small room. Bathroom has not handle on the door, had to use fingernails to open door. Bathroom small with tiny shower with a dispenser for shampoo that falls off every day. Bed was surprisingly comfortable. Patio right next to the beach was sweet. In an area that is very accessible to Walgreens and dinner options with reasonable prices. Overall, it was not too bad, but the first impression was shocking!
Stayed 1 night in Jan 2018
Response from The Atlantic Beach Hotel Management Team on Jan 23, 2018
Dear Anonymous, Thank you for your feedback - I only wish I knew who you were so I could investigate further why you were not allocated a more suitable room. From your description I assume you were allocated a Twin Sea-Facing Room. Adjacent to our Twin Sea-Facing Rooms are our 36 square meter Queen-bedded Sea-Facing Rooms which include a comfortable sitting area with couch. The bathrooms are also more spacious. I am pleased to learn you found our beds comfortable and enjoyed the sea facing balcony. Yours in hospitality, The Atlantic Beach Hotel Management Team

10/10 Excellent

Relaxed Area, Melkbosstrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atlantic Beach hotel in Melkbosstrand
Very nice & relaxing WiFi 4G, 4 bars all day all night Nice breakfast Nice clean spacious rooms
Stayed 5 nights in Dec 2017
Response from The Atlantic Beach Hotel Management Team on Jan 9, 2018
Thank you for taking the time to share your feedback with us. We are delighted to learn you enjoyed your stay with us in our tranquil village of Melkbosstrand. Our kitchen team recently introduced the new breakfast buffet and will appreciate your positive feedback - thank you. We look forward to the possibility of hosting you again in the near future. Yours in hospitality, The Atlantic Beach Hotel Management Team

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
It was a great stay! The staff is very friendly and helpful and the hotel is nice and quiet despite the busy time of year.
Stayed 2 nights in Dec 2017
Response from The Atlantic Beach Hotel Management Team on Jan 9, 2018
Dear Andre, Thank you for choosing to stay with us over the holidays and for the positive feedback. One of the advantages choosing to stay in Melkbosstrand is the village's proximity to all that Cape Town has to offer, yet when you return to the hotel you are able to enjoy the tranquility of our village setting. We look forward to the possibility of hosting you again. Yours in hospitality, The Atlantic Beach Hotel Management Team

8/10 Good

O & L, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in upscale neighborhood
Staff are very helpful and friendly and go above and beyond to make you happy. The prices are very reasonable and the food is good. Was sad to leave and will recommend to all of our friends and return here on our next trip.

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jewel of the Atlantic
We enjoyed our stay at Atlantic Beach Hotel. It is a cosy boutique hotel with only 38 rooms. That is why the hotel is quiet even it is full. The staff is very friendly and helpful and we felt like we were home. The Belon restaurant in the hotel prepares sumptious meals and we had dinner in the hotel, even when there are a few populat restaurants in the vicinity.

10/10 Excellent

Philip, Gaborone, Botswana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GR8 STAY
AWESOME HOTEL ! VERY FRIENDLY STAFF AND VERY COMPETENT.

8/10 Good

Steven, Montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach, clean and comfortable
Seven days. Quiet place. Good food at restaurant. Very clean and comfortable.

8/10 Good

Belinda, Strand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff.
Staff where wonderful. Clean and pretty. Large space in the rooms. Everything you need.

8/10 Good

Belinda, Strand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff make it
What fabulous staff! Any hotel that is clean and pretty and has staff equiped with a sense of humour is a prefect combination. Will return again.

8/10 Good

Belinda, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms great staff
Large airy spacious and well equipped rooms. Restaurant staff are friendly helpful and have amazing sense of humour. Only dissappointment was that the hotel is not right on the beach.

8/10 Good

Carina

Liked: Cleanliness, staff & service

6/10 Okay

CapeTownLocal, Durbanville

Liked: Cleanliness, property conditions & facilities
Enjoyed the stay, but service not great
Upon arrival, there was some confusion about our booking. We finally went up to the room, but it was not seaview as was booked. The manager said they would resolve. We had a drink and after about an hour was told that we now had a revamped seaview twin rather than the queen we booked. We were promised a discount, but having booked through hotels.com, this was a challenge and we settled on free drinks (which we had at the bar while waiting!) Breakfast next morning was a disappointment. The buffet selection was very poor. Only 1 type of processed cheese as a cheese selection and 1 type of processed ham for cold meat. The hot breakfast was bland and poorly prepared.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

claire

Liked: Room comfort
Disliked: Staff & service
Amateurisme.
Stayed 2 nights in Feb 2023

8/10 Good

yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour agréable
très bon hôtel, très calme
Stayed 2 nights in Apr 2019
Response from Hotel Manager on May 28, 2019
Thank you for sharing your experience. We are delighted to learn you enjoyed your stay at our hotel in the tranquil village of Melkbosstrand.

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Response from The Atlantic Beach Hotel Management Team on Jan 23, 2018
Thank you for rating your stay at our hotel so well. We look forward to hosting you again in the future. Yours in hospitality, The Atlantic Beach Hotel Management Team

6/10 Okay

Frank

Liked: Cleanliness
Nettes Hotel in Strandnähe, verbesserungswürdig
Hotel lässt eine klare Direktive des Managements gegenüber den Angestellten vermissen. Teils wird gegen eigene Hausregelungen verstoßen: Hotelfremde Personen im ohnehin schon viel zu kleinen Poolbereich, andererseits ruft die Rezeption nachts um 10:00h auf dem Zimmer an und fragt,. ob alles in Ordnung sei. Dass der Gast vielleicht schon schläft, oder seine Ruhe haben will, bedenken die manchmal nicht. Auch ist eine klare Linie in der Küche nicht zu sehen: mal ist das Buffet hervorragend, an anderen Tagen werden Wurst und Käse vom Vortag aufgetischt. Salami mit dunklen Rändern und komplett vertrocknetem Schinken hinzulegen ist ebenso wie trockener und bereits stinkender Käse ein "No Go". Die Angestellten sind immer sehr freundlich und bemüht, aber man hat manchmal das Gefühl, sie sind noch in der Probezeit und verlieren aus den Augen, was von ihnen als Hotelangestellte/Restaurantbedienung erwartet wird.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes Designhotel in der Nähe von Kapstadt
Das Hotelpersonal war sehr bemüht.