26-32 Houtkapper Street, Paradyskloof, Stellenbosch, Western Cape
Reviews
9.2
Wonderful
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This small boutique hotel we amazing. The staff was even more amazing. Very helpful and accommodating! Coletta and Roland were the best. Will be back again!!
We had a beautiful room with a private pool. It was very big and comfortable. The pool and spa area was lovely and the food was excellent. It is in a quiet part of town, easy drive to everything, but not walkable. The staff is very friendly and attentive. Definitely recommend.
Dear Mogoera,
Thank you very much for taking your precious time to rate us so wonderfully on your recent experience at Majeka House.
We are glad to know you had an amazing time with us.
We look forward to seeing you again on your next visit to Stellenbosch.
Kind regards,
Wonder Satiya
General Manager
The service and staff are very pleasant and very accommodating. The breakfast is amazing - fresh and so many choices. Excellent coffee. The grounds are beautiful and relaxing. The room was well appointed and quiet.
Only downside, sauna wasn't working.
This was our second night of honeymoon. We stayed at another 5 star hotel on our first night and there really is no comparison. There was no honeymoon feel. We had the worst experience staying at this hotel. It is definitely not 5 star as advertised. The hotel is understaffed. We had to carry our own luggage, yet other guests were offered this service. Took ages to get service at the bar. Wifi didn’t work in the rooms. Property not as good as the pictures. Very disappointed won’t recommend and won’t stay here again.
Yaasir
Stayed 1 night in Nov 2019
Response from Wonder on Dec 7, 2019
Dear Yaasir,
Thank you for sharing your views regarding our hotel on this platform.
It is sad to read of your disappointment, however as we discussed immediately when you checked in. The lack of WiFi was due to power failure which is caused by nationwide load shedding. Our technicians switched the power plug on immediately when you brought it to our attention.
Our receptionist who checked you in offered to assist you with carrying your luggage but you mentioned you were fine. Not sure if you heard the offer though as you are mentioning it here that porter service was not offered. We do apologise for miscommunication here.
You booked a Premier Collection room which is our entry level. We do advertise these rooms as they are and our pictures on the website are exactly as our rooms look. You mentioned you probably booked a wrong room category as you were expecting a honeymoon suite which we do not have as such although many of our guests prefer to call our Highest room category (Poolside room) as honeymoon suite.
We are so sorry for the slowness in service in the bar. A group of wedding guests had just paced their order hence the delay in your service.
We however hope you are going to enjoy the rest of your stay.
Kind regards,
Wonder Satiya
Deputy General manager
Dear Elizabeth,
Thank you for taking time to give us such a great rating based on your experience at our Hotel.
We feel highly rewarded as staff and management for our hard work.
We look forward to seeing you again on your retain to Stellenbosch.
Kind regards,
Wonder Satiya
Deputy General Manager
Dear Martha,
Thank you for taking time to give us such a great rating based on your experience at our Hotel.
We look forward to seeing you again on your retain to Stellenbosch.
Kind regards,
Wonder Satiya
Deputy General Manager
Dear Jacques,
Thank you for rating us so highly on this platform. We appreciate your comments and are pleased to know you enjoyed your stay at our hotel.
We look forward to seeing you in the future.
Kind regards,
Wonder Satiya
Deputy General Manager
Thank you Carl for your rating.
We look forward to welcoming you back on your return to Stellenbosch.
Kind regards,
Wonder Satiya
Deputy General Manager
A great find,super service especially George,indoor-outdoor swimming pool.This can be useowhen weather cloudy
Food excellent can thoroughly recommend this to all
Remember 10 mins out of town but Uber only £3/4
MR HORSTHUIS
Stayed 2 nights in Mar 2019
Response from Wonder on Apr 2, 2019
Dear Mr Horsthuis,
Thank you for taking your time to write us a review and rate us highly.
We are pleased to note that you had a great experience at our hotel and that you appreciated our staff's hard work in looking after all our guests.
We look forward to seeing you in the near future.
Kind regards,
Wonder Satiya
Deputy General Manager
Excellent & Professional services received from all staff involve.
Marinda
Stayed 3 nights in Feb 2019
Response from Wonder on Feb 25, 2019
Dear Miranda,
Thank you for sparing your time to rate us so wonderfully and leave a great short review.
We are pleased to know you had a great stay with us.
We look forward to seeing you on your next visit to Stellenbosch.
Kind regards,
Wonder Satiya
Deputy General Manager
10/10 Excellent
Verified traveler
Nov 6, 2018
Verified traveler
Stayed 1 night in Nov 2018
Response from Wonder on Nov 16, 2018
Dear Anonymous,
Thank you for rating us so highly.
We are pleased that you had a great experience at our hotel.
We look forward to seeing you again in the future.
Kind regards,
Wonder Satiya
Deputy General manager
Nice place but in need of serious refurbishment. The room is in need of serious repainting and replacement of curtains and upholster of lamps, bed and wall papaer. The place is more of a complex of flats reviewed as hotel but it has not a luxury feeling. The dining room feels as they just thrown chairs and tables and there is a lack of personality
Emanuele
Stayed 1 night in Sep 2018
Response from Karine on Sep 12, 2018
Dear Emanuele,
We have made a note of all your comment about your room.
Our restaurant has been refreshed last year and I am sure that our renowned designer Etienne Hanekom did not just throw chairs and tables in the space.
Kind regards
karine
8/10 Good
K
Sep 3, 2018
Very relaxing
Lovely place in quiet, residential area, great spa facilities. Very attentive and helpful staff. The only thing I would have changed is the wooden floor in the showers - it smells as it’s probably rotten underneath- but this in no way hindered our very relaxing stay.
K
Stayed 1 night in Sep 2018
Response from Wonder on Sep 5, 2018
Dear K,
Thank you for your great feedback. We are glad you had a relaxing stay at our hotel.
The wood that forms the floor in the shower is a special type of wood that resists the rot.
The smell could have been from the moisture associated with all showers which however goes away with running the taps in the shower.
We will however have our maintenance team clean the drain and run water regularly.
We look forward to seeing you in the future.
Kind regards,
Wonder Satiya
Deputy General Manager
We LOVED this hotel! The place itself is beautifully designed, the staff were very friendly and helpful (they arranged a great wine tour for us last minute) and the breakfast was amazing (the best part!). Will stay again if we’re ever back in Stellenbosch.
Gill
Stayed 1 night in Aug 2018
Response from Wonder on Aug 19, 2018
Dear Gill,
We are so pleased to know that you had a great experience at our hotel. Thank you for appreciating the hard work our staff always put on to make our guests enjoy their stay.
We look forward to welcoming you again when you come back to Stellenbosch.
Kind regards,
Wonder Satiya
Deputy General Manager
Amazing staff and great stay, best but small breakfast including all and beyond!
Henrik
Response from Wonder on Apr 4, 2018
Dear Henrik,
Thank you so much for rating us so highly and leaving us a brief but wonderful review.
We look forward to seeing you in the future.
Kind regards,
Wonder Satiya
Deputy General Manager
We had a really great time, the staff need to me commended on their fantastic attitude and service excellence. We felt welcome and cared for the entire time.
Very special place. Quirky in some ways but very appealing. Really enjoyed our stay here.
MARGIE
Stayed 2 nights in Feb 2018
Response from Wonder on Feb 13, 2018
Dear Margie,
Thank you for such a short but so wonderful review and rating.
We appreciate your sparing some time to give us this feedback.
We really look forward to seeing you again in future.
Kind regards,
Wonder Satiya
Deputy General Manager
10/10 Excellent
Angela G.
Feb 4, 2018
Magic with the exception of one snarky receptionist who made our check out challenging.
Property is gorgeous. Rooms are beautiful. Spa is divine.
People are very friendly, I felt so well welcome there. The room has a very comfy bed and is very spacious. We loved everything, from the street of the hotel to the decor, the staff and the wonderful food of Makaron Restaurant. It was perfect. We´ll definitely return there to spend more days.
Susana
Stayed 1 night in Dec 2017
Response from Wonder on Jan 9, 2018
Dear Susana,
Thank you very much for such a great feedback and excellent rating.
We are pleased to know that you enjoyed our welcome and friendliness, the decor of our hotel and everything you have mentioned.
We feel highly rewarded as staff and management for all the effort we put up in training to deliver the best of service.
It is our aim to keep improving our offering.
We look forward to seeing you again.
Kind regards,
Wonder Satiya
Deputy General Manager
Stylish rooms, excellent service, beautiful garden, you need a car/Uber to get around, as it is not directly in Stellenbosch town. The surroundings are really calm and pieceful, staff are very accomodating. We came from a party event in Cape Town and this hotel was perfect.
Luisa
Stayed 3 nights in Dec 2017
Response from Wonder on Dec 27, 2017
Dear Luisa,
We really thank you the great rating and review you have left on this platform.
We are pleased to know you had a fantastic experience.
As you have rightly pointed, because of our location which provides peace and quiet, you need a car/shuttle to Town or use Uber.
Our reception desk can also arrange for a shuttle at an extra nominal cost.
We look forward to seeing you again.
Kind regards,
Wonder Satiya
Deputy General Manager
Dear Anonymous,
Thank you for taking your time to rate us based on your experience at our hotel.
We are glad you had a great stay as shown by your high rating of our hotel.
We look forward to seeing you in the future.
Kind regards,
Wonder Satiya
Deputy General Manager
Dear Jacqueline,
Thank you for your positive comment about your stay at our Hotel. We are pleased to know you enjoyed everything we had to offer.
We look forward to seeing you again in the future.
Kind regards,
Wonder Satiya
Deputy General Manager
Super friendly hotel staff, a beautiful boutique hotel with an indoor swimming pool, steam room and sauna, and one of the best spas. The hotel is located in an upscale, peaceful neighborhood just about 2.5 miles (4.5 km) from the center of Stellenbosch.
HH
Stayed 1 night in Oct 2017
Response from Wonder on Nov 25, 2017
Dear Anonymous,
Thank you for your positive comment about your stay at our Hotel. We are pleased to know you enjoyed the indoor heated swimming pool, the steam room, sauna and our Spa.
We look forward to seeing you again in the future.
Kind regards,
Wonder Satiya
Deputy General Manager
Lovely hotel. Stayed for one night after a very busy week at work.
Christopher
Stayed 1 night in Oct 2017
Response from Wonder on Nov 25, 2017
Dear Christopher,
Thank you for taking time to rate us based on your stay at our hotel.
We look forward to seeing you again in the future.
Kind regards,
Wonder Satiya
Deputy General Manager
Boutique hotel in Stellenbosch, around 10 minutes drive from the shops, bars and restaurants. Our room was beautiful, a huge bed with a gorgeous bathroom to match and private balcony. Lovely gardens and sun bathing area. Indoor pool and a spa which we sadly didn’t have time to use. The food at the hotel surpassed expectations. We enjoyed a meal from the bar menu and had a delicious meal at Makaron. The staff are polite and attentive. The breakfast is excellent – I loved the fresh smoothies. Wifi was free but little slow. We will return.
Sarah
Stayed 3 nights in Sep 2017
Response from Wonder on Nov 25, 2017
Dear Sarah,
We are pleased to read a great review from you about your stay at our hotel. We feel highly rewarded for our hard work in looking after our guests.
The knowledge of your wish to return in the future is pleasing to all of us.
We look forward to seeing you again.
Kind regards,
Wonder Satiya
Deputy General Manager
Dear Anonymous,
Thank you very much for sharing your experience at Majeka House on this platform.
We are glad you had a great stay and we look forward to seeing you in the near future.
Kind regards,
Wonder Satiya
Deputy General Manager
Great service. Wonderful food. Great everything! Will be back!
Verified traveler
Response from Wonder on Apr 16, 2017
Dear Anonymous,
Thank you for an amazing rating and great review. All of us here at Majeka House are pleased to know that you enjoyed our service and the Hotel amenities.
We are also glad to know that you will be back at Majeka House on your next visit.
kind regards,
Wonder Satiya
Deputy General Manager
Wonderful two day stay. Extremely friendly and helpful reception staff and duty manager. I would highly recommend this hotel anytime! Loved the breakfast spread.
The only downside was that my shower didn't drain quick enough and the WIFI quality was poor so let dropping.
Daksha
Response from General Manager on Oct 13, 2016
Dear Anonymous,
Thank you for sparing your time to rate us and leave a review about your stay at Majeka House. We are pleased to know that you had an enjoyable experience.
Thank you again for noticing and appreciating our staff’s effort in looking after you. We all feel highly rewarded for the hard work by your comments, for we truly know they are coming from happy guests.
We look forward to welcoming you back on your next trip to Stellenbosch.
Kind regards,
Wonder Satiya
Duty/Operations Manager
Lieber Anonymous,
Vielen Dank für Ihre Zeit verschonen uns zu bewerten und einen Kommentar über Ihren Aufenthalt im Majeka House verlassen. Wir freuen uns, zu wissen, dass Sie eine angenehme Erfahrung hatte.
Nochmals vielen Dank für bemerken und unsere Mitarbeiter die Bemühungen zu schätzen, nachdem Sie in der Suche. Wir alle fühlen sich für die harte Arbeit, indem Sie Ihre Kommentare hoch belohnt, denn wir wirklich wissen, dass sie von der glücklichen Gäste kommen.
Wir freuen uns auf Sie zurück auf Ihrer nächsten Reise nach Stellenbosch zu begrüßen.
Mit freundlichen Grüßen,
Wonder Satiya
Betrieb / Operations Manager
My husband and I spend out last two nights at Majeka House and couldn't have been been better taken care of. Majeka is a truly luxury boutique hotel - in a sea of copy cats, they are highly original. The design is super fun and every detail has been thought through. The food at Makaron - the in house restaurant - is some of the best in the country. And the wine selection is incredible (thanks Esmy). We had a room with a semi-private pool - super comfy and they think of everything. Service is super personal and warm, with everyone making you feel looked after at just the right moments. Can't wait to go back!
Nicole
Response from Wonder Satiya on Apr 9, 2016
Dear Nicole,
Thank you for sparing your precious time to share your experiences at Majeka House on this platform. We are glad to know that you had a great stay with us. Our restaurant strives to be among the best in South Africa and beyond. We thank you for recognising our team's hard work and appreciating it. There is no better reward than a great compliment from a happy guest.
We look forward to welcoming you back to Majeka House on your next visit to Stellenbosch.
Kind regards,
We loved our stay at Majeka and wished it could have been longer. The rooms are gorgeous, the food is delicious and the people who work there are as nice as can be. We would love to come back and stay longer this time!
Lindsay
Response from Wonder Satiya on Apr 9, 2016
Dear Lindsay,
Thank you for the lovely feedback. We are pleased to know that you enjoyed your stay and look forward to welcoming you back.
Kind regards
Nice hotel just outside the main centre of stellenbosch. contemporary design
Verified traveler
Response from Wonder Satiya on Jan 11, 2016
Dear Anonymous,
Thank you for rating us on this forum. We are delighted that you had a great experience at Majeka House recently and that you loved the design of our hotel. We look forward to welcoming you back on your next visit to Stellenbosch.
Kind regards,
Wonder Satiya,
Duty/Operations manager.
The Majeka House is a beautiful boutique hotel that will definitely impress any type of traveler. The staff are super friendly and so accommodating - they know your name after the first day. The rooms are beautiful and the beds are very comfortable. I was here for a business trip because I was unable to get booked in at the conference hotel - but I am so glad I found this gem of a hotel! I can't wait to come back and stay for a personal trip.
The restaurant serves up some world class cuisine (and the chef is so accommodating!), and the breakfast each morning is to die for - don't miss it!!
I highly recommend this hotel and will be waiting for my next trip to South Africa to visit again!
Indulgence at its best!
Natasha
Response from Wonder Satiya on Jan 23, 2016
Dear Natasha,
Thank you very much for taking time to write such a lovely review on our hotel. The entire team at Majeka House is delight to know that you have enjoyed your stay and had a great experience.
We are all pleased that you appreciated our hard word. There is no better reward than a great comment from a very happy guest.
We hope to extend our hospitality to you once again on your next visit.
Kind regards,
Wonder Satiya
Duty/Operations Manager
Staff, excellent. Food superb. Spa, very nice. Overall superb value for money.
howard
Response from Wonder Satiya on Nov 16, 2015
Dear Howard,
Thank you for the great review on your recent stay with us. Everyone at Majeka House is glad to know that you enjoyed your stay.
We look froward to welcoming you back in the near future.
Kind regards,
Wonder Satiya
Duty/Operations Manager
Dear Kevin,
Many thanks for sharing your experiences at Majeka House on this platform. We are pleased to know that you enjoyed our hospitality and that you found it excellent.
We look forward to welcoming you back to Majeka House in the future.
Kind regards,
Wonder Satiya
Duty/Operations Manager
I rate Majeka House 10/10. The staff are friendly, the rooms are amazing, the facilities are amazing and the food is amazing.
Nicholas
Response from Wonder Satiya on Jun 11, 2016
Dear Nicholas,
Thank you very much for your positive feedback and review on Majeka House. Everyone here joins me in thanking you for such a great feedback. We draw our strength from your valued feedback. We always strive to make our guests experience the best.
We look forward to welcoming you back to Majeka House in the near future.
Kind regards,
Wonder Satiya
Duty/Operations Manager
Dear Anonymous,
We are grateful for your great comments about our breakfast as well as our rooms. We aim to give all our guests the best of everything wherever we can, and comments like this point us to the right direction.
We look forward to welcoming you to Majeka House on your next visit to Stellenbosch.
Kind regards,
Wonder Satiya
Duty/Operations Manager
Very nice boutique hotel in a peaceful suburb. Not within walking distance of Stellenbosch but that didn't bother us. Staff are excellent, breakfast superb , gardens very pretty - all in all would highly recommend
Verified traveler
Response from Wonder Satiya on Apr 10, 2016
Dear Anonymous,
Thank you for taking time to rate us based on your stay at Majeka House.
We are glad to know that you had a great experience staying with us. Our out of town location makes it for peace and tranquil looking guests. Our transfer companies help a lot to bridge the gap between our hotel and the Town. Thank you recognised and appreciated our team’s effort to look after you. Our breakfast, and garden environment are well looked after for the sole purpose of making the hotel a real home away from your own.
We really hope that you will be back again to enjoy our ever improving hospitality.
Have great moments further.
Kind regards,
Wonder Satiya
Duty/Operations Manager
Dear Pinkie,
Thank you for staying at Majeka House. Your feedback on your stay was great to read. We are happy that you had a wonderful stay and look forward to welcoming you back to Majeka House.
Kind regards,
Wonder Satiya
Duty/Operations Manager
Amazing hotel with great facilities. Would recommend to everybody.
Verified traveler
Response from Wonder Satiya on Apr 8, 2016
Dear Anonymous,
Thank you for the short and sweet comments on your recent stay at Majeka House. We are glad that you found our hotel facilities amazing and our hotel great. Its such a great feeling to know that you will recommend us to anyone.
We look forward to welcoming you back at Majeka House in the future.
Kind regards,
Wonder Satiya
Duty/Operations Manager
We could not have asked for a nicer place to stay..virtually faultless in every way. The service was excellent and the whole place was really great. It's restaurant would justify a Michelin Star !!!
Mister Dave
Response from Wonder Satiya on Jun 11, 2016
Dear Mister Dave,
We thank you very much for sharing your experiences at Majeka House on this forum. We are so delighted that you had a great stay with us and that you could not find any fault in our services and products.
We strive to see that our guests are well looked after and we are very happy with comments like this as they shows us that we have achieved this aim.
We look forward to hosting you again at Majeka House in the near future.
Kind regards,
Wonder Satiya
Duty/Operations Manager
The hotel was lovely, the food was fantastic! If you have the chance to have dinner in the hotel...do it!
Laura
Response from Wonder Satiya on Jun 11, 2016
Dear Laura,
Thank you for such a lovely short review. Everybody here at Majeka House joins me in expressing our gratitude for an excellent comment.
We look forward to seeing you again at Majeka House.
Kind regards,
Wonder Satiya
Duty/Operations Manager