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Reviews of The Stables Lodge

3 out of 5
The Stables Lodge
85 Jonkershoek Road, Stellenbosch, Western Cape

Reviews

8.2

Very Good

Rating 10 - Excellent. 11 out of 29 reviews" "
Rating 8 - Good. 11 out of 29 reviews" "
Rating 6 - Okay. 5 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Shayne

Disliked: Cleanliness, staff & service
Disappointing.
Booked this for friends of ours (a mature couple from the UK). They have travelled around the world and have stayed in all sorts of places. They said that the Stables was at a beautiful location but the service was not great, the room was ok but not 100% clean and the breakfast was very disappointing. They encouraged us not to use this venue for future guests.
Stayed 2 nights in Mar 2019

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little guest house in Stellenbosch
Very pleasant accommodation about 5mins drive from the centre of Stellenbosch. Lovely hosts who were keen to provide any help or information required.
Stayed 3 nights in Jan 2019

10/10 Excellent

Mihle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

4/10 Poor

Terry

Disliked: Staff & service, room comfort
rude owner, accommodation not as advertised or pro
I booked several months in advance ,and choose the Stables Lodge specifically as it was advertised as pet friendly, and we were attending a wedding in Franschoek late in the afternoon. One week before our stay the owner asked if we would ming giving up our room for another guest who was staying 2 nights and didn't want to have to move. I was more than happy to oblige. She then asked what time I was arriving and I emailed her back , late morning. My daughter and I arrived at 11.30, and were asked curtly by the owner why we were so early?? Then were informed that our room was NOT dog friendly and that she would gladly refund our money and we should seek alternate accommodation . Really ??? when we had to leave for our wedding at 3!!! Eventually my daughter and I persuaded her that it was way to late to seek other accommodation so late. We were shown to our room at the back of the house and told to stay in doors as there were 2 very vicious dogs that would attack my dog. This in 40 degree heat. We put our stuff down and were about to have rest before wedding when loud screaming children prevented us from doing so, while they splashed about in a pool right outside our door and which guests were not allowed to go. We showered , there was NO shampoo or body lotion .. only cheap soap which didn't even lather. When we returned from wedding our room backed a parking lot where drunk teenagers prevented us from sleep, and where this small outside room made weird noises all night etc etc
Stayed 1 night in Oct 2018
Response from Ilaria The Stables Lodge on Nov 28, 2018
When the stay does not start in the right way unfortunately it is100%sure that you will find everything wrong.This is why I offered you the full refund.We are used to have happyGuests and we rather prefer to loose business!Let me reply, something that was almost impossible on the day you were here.Below is the email I sent you with our friendly reminder regarding the check in time: 'Dear Terry,I trust that you are well.With the present we wish to remind that our check in is from14until18, Kindly let us know at what time you will arrive so that we can organize the check in for you.’ Your reply was:'Hi Ilaria, I think you have the wrong person,my booking is for the Stables butNOTfrom 14-18 but on a different night.'With this reply I already start to hope that your night reservation was not going to give me any issues… You were very kind to reply that was fine to be host in another room so that another Guest could stay2nights in the same room. Me+Guest appreciate your kind cooperation.I forgot to add the details regarding your early check in on the book this is why, when you arrived, I was reminding you our checkin time,sorry about it.But than I got a surprise:you checked in with a dog!Than I explained that no dog were mentioned in your booking. And here the problems starts..your reaction was like a wall in front of me…so I was trying to find a solution even if I was fully booked and in front of me I found a person complaining and explaining me how I must make my job!For instance you were insisting saying that on the web site it says ‘Pet friendly’so I have to accept pets!I tried to explain that it does not work this way,Pets are alwaysON RQfor obviously reasons.Please note that the guest house is also our house so I do not think I must justified if I have a pool and my children might be heard sometimes.Simply check the website with all correct info

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hostess was wonderful as she took time to walk us around and explain how the property worked for us as guests. The location is super for safety since it's in a nice neighborhood and close to rural areas.
Stayed 2 nights in Jan 2018

10/10 Excellent

alex, zim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay conveniently located ...Ilaria makes it a home from home. Air con in the rooms which helps with the heat!
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

6/10 Okay

Felicity

Liked: Cleanliness, property conditions & facilities, room comfort
We just needed to overnight in order to attend a wedding & we experienced friendliness from the owner & staff. The room was comfortable & clean & we would stay there again if the need arose. We wanted to stay outside the town centre & this was peaceful & quiet.

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming home for any type of visitor
Easy to find, safe secure parking, friendly owners, would have liked milk every day for coffee in our room not just as a welcome on day one and a little more hot water in the shower...Beds were super comfortable and we were nice and warm

6/10 Okay

Craig, johannesburg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very friendly but rooms could be better
Very average guest house, reasonable price for area but could be a lot nicer accommodation.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Affordable guest house
We were staying in Stellenbosch for only one night and the Stables was a good reasonably priced guest house. Our host Ilaria was very helpful and the room was fine. It was good to be able to visit a nearby wine estate without having to drive

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Janine, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
When we arrived we were warmly welcomed by the owner and we were showm the room and bathroom as well a the communal facilities. It was clean and neat. We enjoyed our stay.

6/10 Okay

Thandhi, Johannesburg

Liked: Staff & service, property conditions & facilities
good
Reception was warm.

10/10 Excellent

CJ, Kansas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far exceeded expectations. Top-notch.
Fabulous!!! The hotel was beautiful, the room was outstanding, clean and comfortable. Breakfast was fantastic. Free and safe parking. Close to everything. The personnel were polite and quite accommodating We had a fun and relaxing stay and would recommend this hotel to anyone staying in the Stellenbosch area.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I think this place would be good for B&B but for self catering it fell short of others we stayed at in SA. we just wanted to eat outside our room at night which wasn't easy. The area is expensive so we thought we needed to pay the price. Other areas were far better value in my opinion. Very nice couple though & breakfast fine.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Stefan, Växjö

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Nilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trivsamt boende
Härlig liten ”lägenhet” i charmigt trä, fräscht intryck av både köksdel och duschrum. Bodde i rummet ”bakom” innegården, mycket privat och lugnt och ingen att störa. Hörde dock andra gäster/personal dagtid från andra sidan huset så det var inte kusligt tyst heller - perfekt.
Stayed 11 nights in Dec 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Vania beatriz almeida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada muito aconchegante. Hilaria nos recebeu com muito carinho, sempre prestativa, querendo ajudar. Nota 10.

6/10 Okay

Günther, Lindau

Disliked: Staff & service, room comfort
Nichts Besonderes, dafür zu teuer.
Ein von einer italienischen Auswander-Familie geführtes B&B. Überteuert, sehr einfach. Der Kaffee zum Frühstück fiel aus, die Kanne war leer. Die Besitzer haben offenbar keine Hotel- und Gastro-Erfahrungen.
Response from Ilaria on Jun 4, 2016
Dear Guest, thank you for your review. I do apologize for such a BIG mistake!!!! You are right I only have more than 10 years in tourism world and unfortunately not specifically in gastronomic, hotel and restaurant... But may be you did not feel the atmosphere at our b&b, we like the style 'home from home'. What happens if in your house you finish the coffee? I guess you will make some more correct? that is simply what we do when a coffee or anything else finish during breakfast. I could understand your comment regarding coffee if once you asked for some more we replied not but I am sure 100% that it did not happen! Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra personlig och välkomnande känlsa

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Unterkunft in schöner Lage
Sehr schöne Unterkunft in guter Lage, hilfsbereite Eigentümerin gibt gute Tipps, zusätzlich zum Kinderbett gab's eine kleine Badewanne, freundlich und entspannt im Umgang mit kleinen Kindern, nur zu empfehlen.

8/10 Good

Ingrid, Bruxelles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait :)

10/10 Excellent

Rob, Leiden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geweldig!
Een mooie plek om in Stellenbosch te verblijven. Gelegen in een van de beste buurten van Stellenbosch. Wij konden kosteloos onze reserervering omboeken. Grote en nette kamer, prima ontbijt.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Gästehaus mit sehr netter Gastfamilie!
Sehr freundliche Gastfamilie und sehr schönes Gästehaus mit gutem Frühstück! Wir waren nur eine Übernachtung und haben uns sofort wohlgefühlt. Wir würden es wieder buchen!