3/5 Okay
Adam
22 Apr 2020
Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2020
Photo gallery
Guest reviews
4.7 out of 5 Exceptional
142 reviews
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Breakfast included
Air Conditioning
Spa
Restaurant
Map
Santo Domingo, 33-63, Cartagena, Bolivar
Explore the area
Plaza Santo Domingo1 min walk
Palace of the Inquisition Cartagena Historical Museum2 min walk
Cartagena Cathedral3 min walk
Cartagena (CTG-Rafael Nunez Intl.)8 min drive
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Superior Room
Photos of Superior Room
Superior Room
More detailsRoom amenities
- 280 sq ft
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
280 sq feet
Internet - Free WiFi
Entertainment - LCD television with premium channels and first-run movies
Food & Drink - Room service and minibar
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Junior Suite
Photos of Junior Suite
Junior Suite
More detailsRoom amenities
- 603 sq ft
- Sleeps 3
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Double Bed
603 sq feet
Internet - Free WiFi
Entertainment - LCD television with premium channels and first-run movies
Food & Drink - Room service and minibar
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Suite
Photos of Suite
Suite
More detailsRoom amenities
- 883 sq ft
- Sleeps 3
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Queen Bed
883 sq feet
Internet - Free WiFi
Entertainment - LCD television with premium channels and first-run movies
Food & Drink - Room service and minibar
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room
Photos of Deluxe Room
Deluxe Room
More detailsRoom amenities
- 388 sq ft
- Sleeps 3
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Queen Bed
388 sq feet
Internet - Free WiFi
Entertainment - LCD television with premium channels and first-run movies
Food & Drink - Room service and minibar
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Cartagena
Located in Cartagena's Cartagena Walled City neighborhood, Casa Pestagua Relais Châteaux is in the historical district. Clock Tower is a notable landmark, and the area's natural beauty can be seen at Bocagrande Beach and Marbella Beach. Traveling with kids? Consider Naval Museum Cartagena and Caribbean Naval Museum. Guests love the hotel's central location.
What's nearby
- Plaza Santo Domingo - 1 min walk
- Palace of the Inquisition Cartagena Historical Museum - 2 min walk
- Cartagena Cathedral - 3 min walk
- Casa del Marques de Premio Real - 4 min walk
- Caribbean Naval Museum - 5 min walk
Getting around
- Rafael Nunez Intl. Airport (CTG) - 8 min drive
Restaurants
- Crepes e Waffles — 3 min walk
- Época — 3 min walk
- Gelateria Paradiso — 4 min walk
- El Barón — 4 min walk
- Cafe del Mar — 4 min walk
About this property
Awards and affiliations
The property is a member of Relais & Chateaux.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- No onsite parking available
- 24-hour roundtrip airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Free full breakfast available daily 6 AM–10 AM
- 1 restaurant
- 1 poolside bar and 1 bar
- Free daily reception
- Room service available
Things to do
- Full-service spa
- Outdoor pool
Family friendly
- Babysitting/childcare (surcharge)
- Dry cleaning service
- Free cribs/infant beds
- Laundry facilities
- Outdoor pool
- Rollaway/extra beds (surcharge)
- Supervised childcare/activities (surcharge)
Conveniences
- Banquet hall
- Elevator
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 1 meeting room
- Business center
- Conference space (2152 square feet)
Outdoors
- Garden
- Terrace
Spa
- Aromatherapy
- Body scrubs
- Body treatments
- Facials
- Hydrotherapy
- Massages
- Spa open daily
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Free cribs/infant beds
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Shower
Entertainment
- Cable channels
- First-run movies
- LCD TV
- Pay movies
- Premium channels
Food and drink
- Minibar
More
- Connecting rooms available
- Iron/ironing board
- Safe
- Slippers
Policies
Check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 99 per night
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: USD 40 per person (roundtrip)
- Rollaway bed fee: USD 99 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Casa Pestagua
Casa Pestagua Boutique Spa
Casa Pestagua Boutique Spa Cartagena
Casa Pestagua Hotel
Casa Pestagua Hotel Boutique
Casa Pestagua Relais Châteaux Hotel Cartagena
Casa Pestagua Hotel Boutique Spa Cartagena
Hotel Casa Pestagua
Hotel Pestagua
Pestagua Hotel
Casa Pestagua Cartagena
Casa Pestagua Hotel Boutique Cartagena
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Hotel Boutique Spa
Casa Pestagua Relais Châteaux
Casa Pestagua Relais Chateaux
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Relais Châteaux Hotel Cartagena
Frequently asked questions
4.7
Exceptional
4.7/5
Cleanliness
4.8/5
Staff & service
4.6/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
samira, New York
Business traveler, Traveled with partner, Traveled with family
27 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
5/5 Excellent
DVH, London
Traveled with partner
1 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020
5/5 Excellent
mario
7 Jan 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Cartagena
Stayed 2 nights in Jan 2020
5/5 Excellent
Joe
Traveled with partner
5 Dec 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019
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