Dear Mrs Patricia,Thank you for choosing Kenzi Tower Hotel for your recent stay in Casablanca and for taking the time to share your experience.We are delighted to hear that you enjoyed the beautiful room and the large bed during your stay with us. Providing our guests with comfortable and memorable experiences is always our top priority, and we are pleased that we were able to meet your expectations.We appreciate your feedback and hope to welcome you back to Kenzi Tower Hotel in the future for another enjoyable stay.Best regards,

Dear guest,Thank you for taking the time to share your feedback following your recent stay at Kenzi Tower Hotel in Casablanca. We are sorry to hear that your experience did not meet your expectations and that you rated our hotel 2 out of 5.We would greatly appreciate it if you could provide us with more details about your stay and the aspects that you found lacking. Your feedback is valuable to us as it helps us identify areas for improvement and ensures that we continue to provide the best possible experience for our guests.Please accept our sincere apologies for any inconvenience you may have experienced during your stay. We are committed to addressing your concerns and will take the necessary steps to improve our services and facilities.We hope to have the opportunity to welcome you back to Kenzi Tower Hotel in the future and provide you with a much-improved experience.Warm regards,

Dear guest,I hope this message finds you well. Firstly, I would like to express our sincere apologies for the inconvenience you experienced during your recent stay at Kenzi Tower Hotel in Casablanca.We deeply regret that your room was not ready upon your arrival, and we understand how frustrating this must have been for you. We take full responsibility for the oversight, and rest assured that we are taking steps to ensure such lapses do not occur in the future. Your feedback is crucial to our ongoing efforts to improve our services.Regarding the lack of towels and cleanliness in your room, we are genuinely sorry for falling short of your expectations. This is certainly not the standard of service we strive to provide to our valued guests. We are investigating this matter internally to identify the root cause and prevent it from happening again.In an effort to make amends, we would like to offer you a complimentary one-night stay during your next visit to Kenzi Tower Hotel. We understand that this gesture may not fully compensate for the inconvenience you experienced, but we hope it demonstrates our commitment to rectifying the situation and providing you with a more positive experience in the future.Please let us know if you plan to visit us again so that we can make the necessary arrangements for your complimentary stay. Your satisfaction is of the utmost importance to us, and we are dedicated to making things right.Once again, we apologize for any disruption to your stay, and we appreciate your understanding. If you have any further concerns or if there's anything else we can do to improve your perception of our hotel, please do not hesitate to reach out.Thank you for bringing this matter to our attention, and we look forward to the opportunity to welcome you back to Kenzi Tower Hotel under more favorable circumstances.Best regards,

Dear valued guest,Thank you ever so much for taking the time to share your experience at Kenzi Tower Hotel following your recent stay in Casablanca. We are delighted to hear that you thoroughly enjoyed your time with us, and we sincerely appreciate your 5/5 rating!It's always our primary goal to ensure that each guest has a memorable and comfortable experience throughout their stay, and knowing that we've met your expectations brings us immense joy. Your feedback is invaluable to us, as it serves as a motivating factor for our team to continue delivering exceptional service.At Kenzi Tower Hotel, we strive to provide a perfect blend of luxury, comfort, and hospitality, and we are thrilled to learn that we succeeded in doing so during your visit. Our entire team works tirelessly to create a warm and welcoming atmosphere, and your positive feedback reaffirms that we're on the right track.We hope that your time in Casablanca was filled with unforgettable moments and that your stay at Kenzi Tower Hotel added to the overall enjoyment of your trip. Should your travels bring you back to our vibrant city, it would be an absolute pleasure to welcome you once again for another exceptional experience.Once again, thank you for choosing Kenzi Tower Hotel. We appreciate your patronage and look forward to the opportunity of hosting you again in the future.Warm regards,

Cher client,Nous tenons tout d'abord à vous remercier d'avoir pris le temps de partager votre expérience au Kenzi Tower Hotel à Casablanca. Nous sommes sincèrement désolés d'apprendre que le séjour de votre mère et de votre tante n'a pas été à la hauteur de vos attentes, en particulier en ce qui concerne les avantages réservés aux membres Gold d'hotels.com.Nous comprenons l'importance de recevoir les avantages auxquels vous avez droit en tant que membre Gold, et nous regrettons sincèrement tout malentendu ou erreur qui aurait pu survenir pendant leur séjour. Nous nous excusons tout particulièrement pour la confusion concernant le surclassement de chambre gratuit auquel vous aviez droit.Nous sommes en train d'enquêter sur cette situation pour comprendre ce qui s'est passé exactement et pourquoi votre demande spécifique n'a pas été correctement prise en compte. Il est de la plus haute importance pour nous de rectifier cette erreur et de nous assurer que de telles situations ne se reproduiront pas à l'avenir.Veuillez accepter nos plus sincères excuses pour les désagréments que cela a pu causer à vous, ainsi qu'à votre mère et votre tante. Nous comprenons à quel point ces moments spéciaux doivent être parfaits, et nous sommes vraiment désolés que cela n'ait pas été le cas cette fois-ci.Nous aimerions avoir l'opportunité de vous accueillir à nouveau au Kenzi Tower Hotel et de regagner votre confiance. Si vous avez d'autres préoccupations ou questions, n'hésitez pas à nous contacter directement afin que nous puissions prendre des mesures correctives appropriées.Nous vous remercions de votre compréhension et espérons avoir l'occasion de vous offrir une expérience exceptionnelle lors de votre prochain séjour parmi nous.Cordialement,

Cher client,Nous tenons tout d'abord à vous remercier d'avoir choisi le Kenzi Tower Hotel pour votre séjour et pour avoir pris le temps de partager votre expérience. Nous sommes ravis de constater que votre séjour a été globalement satisfaisant et que vous avez attribué une note de 4/5 à notre établissement.Votre avis est d'une importance capitale pour nous, car il nous permet d'améliorer constamment nos services et de nous assurer que nos clients passent des moments inoubliables parmi nous. Nous sommes heureux que vous ayez apprécié divers aspects de votre séjour.Cependant, nous sommes également conscients que la perfection n'est jamais atteinte, et c'est pourquoi nous serions reconnaissants de connaître les points sur lesquels nous pourrions nous améliorer. Vos commentaires détaillés nous aideraient à mieux cibler nos efforts d'amélioration afin de garantir une expérience exceptionnelle à nos clients.Nous espérons avoir le plaisir de vous accueillir à nouveau au Kenzi Tower Hotel lors de votre prochain séjour à [ville]. Nous mettons tout en œuvre pour surpasser vos attentes et offrir un service irréprochable.Merci encore de nous avoir fait part de votre expérience, et à bientôt parmi nous !Cordialement,

Dear guest,Thank you for taking the time to share your feedback following your recent stay at the Kenzi Tower Hotel. We sincerely appreciate your choice to stay with us and your honest evaluation of your experience.We are pleased to see that there were aspects of your stay that you enjoyed, and we are grateful for the positive rating of 3/5. However, we also acknowledge that there were areas where we fell short of your expectations. Your insights are invaluable to us as we continually strive to enhance the quality of our services.We would be grateful if you could provide more details about the aspects that you feel need improvement. Your specific comments will help us address any shortcomings and make necessary adjustments to ensure a more satisfying experience for our guests in the future.We genuinely value your input, and we want to assure you that your concerns will be taken seriously. Our team is committed to delivering exceptional service, and we will use your feedback to refine our offerings.We hope that you will consider staying with us again in the future, giving us another opportunity to provide you with an improved and memorable experience.Thank you once again for choosing the Kenzi Tower Hotel, and we look forward to the possibility of welcoming you back.Best regards,

Dear guest,Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you enjoyed your stay at Kenzi Tower Hotel.It's wonderful to know that you found your room spacious and impeccably clean, creating a pleasant ambiance for your stay. We take pride in maintaining a high standard of cleanliness and comfort for our guests.We are also thrilled that you had a delightful experience with our lunch buffet. Our team works hard to provide a diverse and delicious array of food options, and it's rewarding to hear that it contributed to your overall satisfaction.Moreover, we appreciate your kind words about our front desk staff. Providing helpful and cordial service is a priority for us, and it's fantastic to hear that our team enhanced your overall experience.Your feedback is invaluable to us, and we hope to have the pleasure of welcoming you back to Kenzi Tower Hotel in the future. If there's anything specific you would like to share or if you have any suggestions for improvement, please feel free to let us know.Once again, thank you for choosing Kenzi Tower Hotel, and we look forward to hosting you again soon.Best regards,

Dear valued guest,Thank you for taking the time to share your feedback following your recent stay at Kenzi Tower Hotel. We are thrilled to hear that you had a positive experience and that you enjoyed the warm hospitality extended by our staff.It's wonderful to know that our team's efforts, including the manager's thoughtful upgrade to a sea-view room, contributed to making your stay special. We are delighted that you found the hotel to be very nice.At Kenzi Tower Hotel, we strive to provide exceptional service and create memorable moments for our guests. Your kind words are truly appreciated and motivate us to continue delivering outstanding experiences.We look forward to the pleasure of welcoming you back in the future and ensuring another enjoyable stay.Warm regards,

Dear guest,Thank you so much for taking the time to share your positive feedback about your recent stay at Kenzi Tower Hotel. We are delighted to hear that you had a great experience and gave us a perfect 5/5 rating!It's truly rewarding for our team to know that you enjoyed your time with us. We strive to provide exceptional service and create memorable experiences for our guests, and it's wonderful to see that we succeeded during your stay.Your kind words motivate us to continue delivering the highest level of hospitality. We appreciate your recognition of our efforts and are thrilled that you had a positive impression of our hotel.We look forward to welcoming you back to Kenzi Tower Hotel in the future. If there is anything specific that stood out to you or any additional feedback you would like to share, please feel free to let us know. Your insights are invaluable as we continually work to enhance the guest experience.Once again, thank you for choosing Kenzi Tower Hotel. We are grateful for your patronage and hope to have the pleasure of hosting you again soon.Best regards,

Dear Guest,I hope this message finds you well. Firstly, allow me to extend my sincerest apologies for the less-than-exceptional experience you had with our VIP service. Your feedback is invaluable to us, and we deeply regret any inconvenience caused.I understand that you were redirected to our Customer Relations team and, unfortunately, the promised bottle of wine was not delivered as expected. I want to assure you that this is not the level of service we aim to provide, and we are committed to addressing and rectifying the situation promptly.We take your concerns seriously, and we are currently investigating the lapse in communication that led to the oversight. Our goal is to ensure that such incidents are not repeated in the future, and we are implementing measures to enhance our service delivery.As a gesture of goodwill, I would like to personally ensure that you receive the promised bottle of wine. Please provide me with your preferred delivery details, and we will expedite the process to make amends for this oversight.Once again, I apologize for any frustration or disappointment this may have caused. We value your patronage and would like the opportunity to restore your faith in our services.Thank you for bringing this matter to our attention, and I appreciate your understanding as we work to address it promptly.Best regards,

Cher Mr Jalal,Un immense merci pour votre évaluation exceptionnelle de notre hôtel ! Nous sommes ravis de lire que votre séjour parmi nous a été à la hauteur de vos attentes, et que vous avez attribué une note parfaite de 10/10. C'est pour nous une source de grande fierté de savoir que nous avons contribué à rendre votre expérience mémorable.Votre satisfaction est notre plus grande récompense, et nous sommes reconnaissants que vous ayez pris le temps de partager votre expérience positive. Notre équipe met tout en œuvre pour offrir un service de qualité et créer une atmosphère chaleureuse et accueillante.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite. N'hésitez pas à nous contacter directement si vous avez des demandes spécifiques pour rendre votre séjour encore plus agréable.Merci encore pour votre confiance et vos commentaires positifs. Nous sommes impatients de vous accueillir à nouveau parmi nous.Bien cordialement,

Dear valued guest,Thank you for taking the time to share your feedback regarding your recent experience at our establishment. We are deeply concerned to hear about your less than satisfactory stay and would like to extend our apologies for the inconveniences you encountered.We regret that you found our service to be lacking and the breakfast options to be limited. Your feedback is essential in helping us improve, and we will certainly review our breakfast offerings and the service provided to ensure a more enjoyable experience for our guests.It is also disappointing to learn that our reception staff did not meet your expectations in terms of friendliness. We will address this issue with our team and work towards ensuring a more welcoming and customer-focused approach.As for the condition of our rooms and the toilet height, we appreciate your feedback and will take this into consideration for future improvements.We genuinely value your comments and hope you will consider giving us another opportunity to provide you with an enhanced experience. We are committed to making the necessary changes to meet your expectations in the future.Once again, we apologize for your recent experience, and thank you for your valuable feedback.Sincerely,

Cher client,Nous tenons tout d'abord à vous exprimer notre gratitude pour le temps que vous avez pris pour partager votre expérience au Kenzi Tower Hotel. Nous sommes ravis de savoir que votre séjour a été globalement satisfaisant, et nous apprécions sincèrement votre évaluation de 4/5.C'est un plaisir de lire que notre hôtel a su répondre à vos attentes, et nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Vos commentaires sont précieux pour nous, car ils nous aident à maintenir et à améliorer constamment la qualité de nos services.Si vous avez des suggestions spécifiques sur la manière dont nous pourrions améliorer votre expérience à l'avenir, n'hésitez pas à nous les faire savoir. Nous sommes déterminés à offrir un service exceptionnel, et vos retours sont essentiels pour nous aider à atteindre cet objectif.Nous espérons avoir le plaisir de vous accueillir à nouveau au Kenzi Tower Hotel lors de votre prochain séjour. Nous sommes impatients de vous offrir une expérience encore plus mémorable.Merci encore pour votre séjour parmi nous et pour vos aimables paroles.Bien à vous,

Dear valued guest,Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you consider us the best hotel.Your feedback means the world to us, and we are truly honored that you had such a fantastic experience during your stay with us. Our team is dedicated to providing exceptional service, and your glowing review is a testament to their hard work and commitment.If you ever have any additional comments or plan to visit us again in the future, please don't hesitate to reach out. We would love to welcome you back and ensure that your next visit is just as exceptional, if not even better.Once again, thank you so much for your feedback and support. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again soon.Warm regards,

Dear Guest,Thank you for taking the time to share your feedback regarding your recent visit to our hotel. We genuinely appreciate your input and apologize for any inconvenience you may have experienced during your stay.We understand how disappointing it can be when a much-anticipated amenity, like our roof-top bar/restaurant, is closed for renovation. We sincerely apologize for any inconvenience this may have caused, especially if you were looking forward to enjoying unobstructed views of the city from that vantage point.Renovations are crucial for ensuring that our facilities remain in top condition, but we understand that they can disrupt the guest experience. Your comments have been duly noted, and we will take them into consideration as we plan future renovation projects to minimize any inconvenience to our valued guests.In the meantime, we would like to offer our sincere apologies for falling short of your expectations on this occasion. We hope that you will consider staying with us again in the future when our rooftop bar/restaurant is fully operational, and we can provide you with the exceptional experience you deserve.If you decide to return, please do not hesitate to contact us directly, and we will make every effort to ensure that your next visit is a truly memorable one.Once again, thank you for sharing your feedback, and we appreciate your understanding.Warm regards,

Dear Guest,Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We appreciate your comments and are committed to improving our services based on your input.We are pleased to hear that you enjoyed the spaciousness of your room and the convenience of the connecting room. However, we sincerely apologize for the inconveniences you experienced with the air conditioning and the power issues during your stay.We understand that a malfunctioning AC can be quite frustrating, and we apologize for any discomfort it may have caused you. Rest assured that we take your comments seriously, and we will work diligently to address these issues promptly. Our maintenance team will be looking into the AC and the power supply to ensure that such problems do not occur in the future.We understand that having to call maintenance multiple times can be inconvenient, and we are committed to streamlining our processes to make your stay more comfortable. We will also ensure that our staff is trained to handle such situations more efficiently in the future.Once again, we apologize for the inconveniences you faced during your stay, and we appreciate your valuable feedback. Your satisfaction is of utmost importance to us, and we hope to have the opportunity to welcome you back in the future, providing you with a more pleasant experience.If you have any further comments or suggestions, please feel free to reach out to us. We value your input and will use it to make improvements.Thank you for choosing our hotel, and we look forward to serving you better in the future.Sincerely,

Cher client,Merci d'avoir pris le temps de partager avec nous votre retour concernant votre récent séjour. Nous sommes ravis d'apprendre que vous avez apprécié la chambre spacieuse et la commodité d'avoir une chambre communicante. Votre satisfaction est importante pour nous et nous apprécions vos commentaires francs.Cependant, nous nous excusons sincèrement pour les désagréments que vous avez rencontrés lors de votre séjour, notamment au niveau de la climatisation et des lumières. Il est décourageant d'apprendre que le secteur ne fonctionnait pas correctement et que vous avez subi une interruption de courant en raison du système inséré par carte. Nous comprenons à quel point cela peut être frustrant et nous sommes sincèrement désolés pour tout inconfort que cela a pu vous causer.Soyez assuré que nous prenons vos commentaires au sérieux et que nous résoudrons ces problèmes dans les plus brefs délais. Notre équipe de maintenance enquêtera sur les problèmes de climatisation pour s'assurer que de telles situations ne se reproduisent pas. De plus, nous examinerons le système de cartes pour éviter toute perturbation supplémentaire du confort de nos clients.Nous apprécions votre patience et votre compréhension face à ces problèmes pendant votre séjour, et nous nous engageons à améliorer nos services en fonction de votre précieuse contribution. Si jamais vous décidez de séjourner à nouveau chez nous, nous ferons tout notre possible pour vous offrir une expérience sans faille.Encore une fois, merci d'avoir choisi notre hôtel et nous espérons avoir l'occasion de vous accueillir à nouveau dans le futur pour un séjour bien amélioré.Respectueusement,

Cher client,Nous tenons à vous remercier chaleureusement d'avoir pris le temps de laisser cet avis positif sur notre hôtel. Votre satisfaction est notre priorité absolue, et nous sommes ravis de constater que votre séjour parmi nous a été excellent.Nous nous efforçons constamment de fournir à nos clients un service de qualité exceptionnelle et une expérience mémorable, et vos commentaires nous encouragent à continuer dans cette voie.Si vous avez des suggestions ou des commentaires supplémentaires à partager, n'hésitez pas à nous les faire parvenir. Votre avis nous aide à nous améliorer continuellement pour mieux vous servir.Nous espérons sincèrement avoir le plaisir de vous accueillir à nouveau à l'avenir pour un autre séjour exceptionnel à notre hôtel. En attendant, nous vous souhaitons de merveilleux voyages et expériences à venir.Bien cordialement,

Dear valued guest,Thank you for taking the time to leave a review about your recent stay with us. We are delighted to hear that you found our hotel beautiful and in great condition. Your positive feedback is truly appreciated.We apologize for any inconvenience you may have experienced with our sky bar being under renovation during your visit. We understand the importance of all our amenities to our guests, and we regret that this aspect of your stay did not meet your expectations. Please know that we are constantly striving to improve and enhance our facilities to provide an even better experience for our guests.We are pleased to learn that, apart from this, your stay was enjoyable and met your expectations. Your satisfaction is important to us, and we hope that you will consider returning to experience our fully renovated sky bar in the future.Once again, thank you for choosing our hotel, and we look forward to welcoming you back for another wonderful stay.Warm regards,

Cher client,Je vous remercie vivement d'avoir pris le temps de nous donner votre sentiment sur votre dernier séjour parmi nous et je vous invite à nous donner plus de détail sur votre expérience à l’adresse suivante : guestrelationkt@kenzi-hotels.com J’espère que vous nous donnerez l’opportunité de vous accueillir de nouveau parmi nous et d’anticiper vos attentes,Respectueusement,

Dear Guest, Thank you for having taken the time to share your recent stay at the Kenzi Tower Hotel.We are delighted to read that our services and facilities met your approval and that you enjoyed your stay with us. We also took note of your constructive remark which will help us to improve our level of service and we are deeply sorry for the shortcomings you have raised. We do sincerely apologize for the inconvenience you went through. We look forward to welcoming you in the near future. Kind Regards,

Dear Guest, Thank you for having taken the time to share your recent stay at the Kenzi Tower Hotel.We are delighted to read that our services and facilities met your approval and that you enjoyed your stay with us. We will share your positive comments with our team members who take pride in delivering a high level of service.We also took note of your constructive remarks which will help us to improve our level of service, and we are deeply sorry for the shortcomings you have raised, we do sincerely apologize for the inconvenience you went through.I do sincerely hope that you will give us the opportunity to welcome you back for your next visit to Casablanca.Best Regards,

Chère cliente,Nous vous remercions vivement d'avoir pris le temps de partager vos impressions suite à votre séjour au Kenzi Tower Hotel. Au plaisir de vous accueillir de nouveau parmi nous. Bien à vous

Dear M. Suliana,Thank you for having taken the time to share your recent stay at the Kenzi Tower Hotel. We are delighted to know that our services and facilities met your approval and that you enjoyed your stay with us. We will share your positive comments with our team members who take pride in delivering a high level of service as well as your remark about the the sewege system. We look forward to welcoming you in the near future. Best Regards,

Chèr Mr Rachid, Nous vous remercions d'avoir pris le temps de nous faire part de vos impressions concernant votre récent séjour parmi nous, Nous sommes heureux d';apprendre que votre séjour parmi nous fut une réussite. Espérant vous accueillir de nouveau prochainement, Cordiales salutations,

Dear guest,Thank you for taking the time to share your experience at the Kenzi Tower Hotel.we look forward to welcoming you back shortlyBest Regards

Dear Guest, Thank you for having taken the time to share your recent stay at the Kenzi Tower Hotel.We are delighted to know that our services and facilities met your approval and that you enjoyed your stay with us. We will share your positive comments with our team members who take pride in delivering a high level of serviceWe look forward to welcoming you in the near future. Best Regards,Katia BITTONGeneral Manager

Dear Guest, Thank you for having taken the time to share your recent stay at the Kenzi Tower Hotel. We are delighted to know that our services and facilities met your approval and that you enjoyed your stay with us. We look forward to welcoming you in the near future. Best Regards,

Dear guest,Thank you for taking the time to share your experience at the Kenzi Tower Hotel.we look forward to welcoming you back shortlyBest Regards

Dear Sir, Thank you for taking the time to share your impressions from your experience at the Kenzi Tower Hotel. We have noted your remark and we ask you to give us more details at the following address: guestrelationkt@kenzi-hotels.com. We look forward to welcoming you back shortly.Best regards

Dear Sir, Thank you for taking the time to share your impressions from your experience at the Kenzi Tower Hotel. We have noted your remark and we ask you to give us more details at the following address: guestrelationkt@kenzi-hotels.com. We look forward to welcoming you back shortly.Best regards

Dear Guest, Thank you for having taken the time to share your recent stay at the Kenzi Tower Hotel.We are delighted to know that our services and facilities met your approval and that you enjoyed your stay with us. We will share your positive comments with our team members who take pride in delivering a high level of serviceWe look forward to welcoming you in the near future. Best Regards,

Dear Guest, Thank you for having taken the time to share your recent stay at the Kenzi Tower Hotel.We are delighted to know that our services and facilities met your approval and that you enjoyed your stay with us. We look forward to welcoming you in the near future. Kind regards

Dear Guest, Thank you for having taken the time to share your recent stay at the Kenzi Tower Hotel.We are delighted to read that our services and facilities met your approval and that you enjoyed your stay with us.We will share your positive comments with our team members who take pride in delivering a high level of service. We look forward to welcoming you in the near future.Best Regards,Katia BITTONGeneral Manager

Cher Client, Nous vous remercions vivement d'avoir pris le temps de partager vos impressions suite à votre séjour au Kenzi Tower Hotel. Au plaisir de vous accueillir de nouveau parmi nous. Bien à vousKatia BITTONDirectrice Générale

Dear Guest, Thank you for having taken the time to share your recent stay at the Kenzi Tower Hotel.We are delighted to know that our services and facilities met your approval and that you enjoyed your stay with us. We will share your positive comments with our team members who take pride in delivering a high level of serviceWe look forward to welcoming you in the near future. Best Regards,Katia BITTONGeneral Manager

Dear Sir, Thank you for taking the time to share your impressions from your experience at the Kenzi Tower Hotel. We have noted your very constructive comment and necessary and corrective actions were taken.I hope you will give us the opportunity to welcome you with us again and exceed your expectations.Katia BITTONGeneral Manager

Cher client, Nous vous remercions vivement d'avoir pris le temps de partager vos impressions suite à votre séjour au Kenzi Tower Hotel. Au plaisir de vous accueillir de nouveau parmi nous. Bien à vousKatia BITTONDirectrice Générale

Dear Guest, Thank you for taking your time to inform us about your last experience at the Kenzi Tower Hotel. We are humbled and honored by this kind comment, and we thank you for sharing,We are so delighted to read that our services and facilities met your approval and that you enjoyed your stay with us,The team and I would like to thank you for your generous recommendation. I will certainly share your kind words with our colleagues and we look forward to welcoming you back in the very near future.Warmest regards,

dear Guest,Thank you for taking the time to write a review of our hotel.we are delighted to hear that you enjoyed your most recent stay with us. Kenzi Tower Hotel continues to strive and deliver efficient service standards and we are delighted to know that we have achieved this during your stay with us.We will share your positive comments with our team members who take pride in delivering a high level of service.We look forward to welcoming you in the near future. Best Regards,

Cher client,Nous vous remercions d'avoir pris le temps de nous faire part de vos impressions concernant votre récent séjour parmi nous,Nous sommes heureux d'apprendre que votre séjour parmi nous fut une réussite.Espérant vous accueillir de nouveau prochainement,Cordiales salutations,

Dear Guest,Thank you for taking the time to write a review of our hotel. we are delighted to hear that you enjoyed your most recent stay with us. Kenzi Tower Hotel continues to strive and deliver efficient service standards and we are delighted to know that we have achieved this during your stay with us.We will share your positive comments with our team members who take pride in delivering a high level of serviceKind regards

Dear Guest, Thank you for having taken the time to share your recent stay at the Kenzi Tower Hotel.We are delighted to know that our services and facilities met your approval and that you enjoyed your stay with us. We look forward to welcoming you in the near future. Best Regards,

Dear Guest,First of all, I would like to thank you for taking your time to inform us about your last experience at the Kenzi Tower Hotel.I am not pleased to read your remarks, and I do apologize for the difficulties you went through .Your experience is not reflecting the level of service Kenzi Tower is aiming and certainly not acceptable . Please be assured that we are totally committed in rectifying the points you have addressed.I do sincerely I hope that you will give us the opportunity to welcome you back for your next visit to Casablanca.Best Regards,

Dear Mr HatemFirst we would like to thank you for having chosen our hotel to stay in. Thank you also foryour positive comments that we will share with our staff . We hope to welcome you againin our hotel.Best regards

Dear GuestFirst thank you so much for having chosen our hotel to stay in. We appreciate your appreciations on our staff with whom we will share these comments.Thank you again and hope to welcome you again

Dear Guest, Thank you for taking your time to inform us about your last experience at the Kenzi Tower Hotel. We are humbled and honored by this kind comment, and we thank you for sharing,We are so delighted to read that our services and facilities met your approval and that you enjoyed your stay with us,The team and I would like to thank you for your generous recommendation. I will certainly share your kind words with our colleagues and we look forward to welcoming you back in the very near future.best regards

Dear GuestFirst thank you for having shared with us yourcomments.we hope to welcome you again in our hotelbest regards